vybe urgent care

I have nothing bad to say about this place. Receptionist Charmaine was very kind and worked quick but efficient. I came in for a TB shot for a job opportunity and got it done and checked 2 days later with no issues. This location is very convenient and clean, I would definitely come back if needed.

Even though my estimated wait time was over an hour, the staff got me in quickly. They were friendly and welcoming. The woman working the front desk kept me updated if estimated wait times changed. Wait, time included, I got in and out in about an hour.

The staff was so kind and efficient. I walked in without an appointment and was in and out in about 2 hours but I had multiple x-rays done. I feel comfortable coming back when I need to be seen for an injury!

Definitely do NOT go there! I had an appointment, and after waiting for 1 hour and 10 min., I simply had to leave. They have one person examining all appointments, and they take walk-ins who are squeezed in between appointments. When you book an appointment, you will see available time slots almost every 10 or 20 min. It is impossible for one doctor to go through all appointments and see walk-ins within this time. It is a mass production place focused on making money from visits rather than serving patients. NEVER AGAIN!

Ive only been to vybe twice but both times they provided fast, quick service! friendly staff, the patient portal is not full of bugs or technical issues (at least so far), and the medical assistant offered me a cup of water. the doctors here are straightforward and get to the point. overall pretty good for an urgent care.

I understand that people have appointments but it’s an “Urgent Care” telling me I would be waiting an 1 1/2 to been seen which is unacceptable. AFC Urgent Care down the street is much better. Highly recommended and gets you in and out in no time.

I arrived at Urgent Care with no appointment, in a lot of pain, with what I thought was a broken toe. I was quickly signed in by one of the staff who promptly did my X-rays, giving me a disc copy of them in case I needed further treatment. Maurice took my vitals while reassuring me in a calmly manner. Adam the PA examined my toe and informed me what needed to happen. After viewing the X-rays with the doctor, and assuring me my toe was not broken, he proceeded with a quick procedure that immediately reduced my pain. Adam was able to relax my nerves and his ability to calm me down while reducing my pain displayed outstanding professionalism and care for his patient at the same time. I am thankful to the entire staff for making my experience as easy as possible. Their efficiency and personal care was noted and appreciated. I highly recommend them.Thank you,Mary Tracy Moses

The service was very great. The entire staff was caring and respectful. Dr. Adam took his time and explained treatment and medication to me.

Wow! Great customer service and patient care! Charmaine at the front desk was amazing along with Monique and Kelly, they were terrific and patient with my daughter. Patel , the provider had excellent bed side manner and was great at explaining everything to my daughter and I. I would definitely recommend vybe urgent care!

I had a very pleasant experience starting with a phone call, to the reception desk, the nurse and the doctor. Professional, warm and efficient. Would highly recommend this Vybe in Roxborough.

Didn’t have an appointment, Nadya gave me a warm greeting, which made me feel comfortable. Monica too was great, very soft but assertive and easy to communicate with. I liked Dr. Banger as well, she was thorough and quick.Definitely recommend this urgent care

From the moment I walked in the door to when I left, everyone was professional and kind.The receptionist helped me navigate my mistake in booking an appointment in the wrong place. The nurse, Norine, was so compassionate and fun to talk to. The doctor did a great job fixing my toe.Vybe urgent care is my go to when I can’t get in to see my regular doctor.

I felt really exhausted from endless coughing spasms and went to the Vybe Urgent Care close to me. I was seen quickly and caringly. The efficient Dr recommended a chest X-ray then prescribed meds accordingly. I’m not all well yet but will be soon. Everything happened promptly but thoroughly. I’m very appreciative.

This was the best urgent care experience I have ever had! The nurse and P.A. who both treated my daughter were both so kind, patient and gentle. They helped keep her calm and comfortable. I highly recommend this location!

First time at an Urgent Care. Location was good. There is free parking in the lot in back. The offices were clean, staff greeted me and were very nice. Dr. Ken was pleasant with a Great bedside manner 😊.

Great service from the front of the office to the back!! Had an appointment little to no wait! I must say I’ve had my blood drawn a lot of different times (transfusions, ivs etc.) Maurice was by far the best to ever draw my blood ! No pain very gentle and picked up my vein in 1 poke 😱 I’ll definitely be back !!! Thank you 100xs Maurice you’re GREAT !!!

The MA’s here are Great especially Ms. Chynell.It was my 1st time seeing Dr. Daley but she too was great. I signed in had a short wait and next thing you know I was waiting for the Doctor 😊

Dropped in for a broken toe. They could have been dismissive for such a little problem but I encountered attentive, thorough and extraordinary customer service; outstanding interactions with every employee, especially Tracy and the XRay tech! Some of the best quality medical care Ive received in my 55 years. Ashamed to say my expectations were low bc its an urgent care facility. Ive never been happier to be proven wrong.

2 stars only for the receptionist and radiology tech. Otherwise, I would not have even given 1 star. From a MA who came in and sat on a stool and didn’t even know what Synthroid was and whose rear end was showing from her pants falling down, to the PA who came in and touched my sons foot once and then said to me what’s wrong with you, to the radiology report stating right knee when my problem was with the left knee. I noticed it said right on the report the PA gave to me and asked and she said does it, what, oh yeah , we will send an addendum to the radiology department so they can correct and you can pick up a new report tomorrow and boom got notification it was ready and it still says right. Now do I trust the normal results for my sons foot and my knee or go off the fact that my sons out of town friend went there for foot pain and they said the x-ray was normal but her foot was broken.

I appreciate the hard work, thoroughness, and respect I received during my visit at Vybe Urgent Care in Roxborough. The wait wasn’t long and they’re really caring and understanding. If I ever get sick again, I’ll definitely visit them in the future.

Today I accidentally punctured my hand with an old piece of metal and decided to go in to Vybe Urgent Care to get a tetanus shot since I havent been vaccinated in 15+ years for tetanus. I was called back and asked if I should expect any side effects from the vaccine. During the conversation, I found out they had me down for a flu shot.I had written in tetanus shot when scheduling the appointment online, and also verified it with the woman at the front desk who checked me in.The woman apologized and left the room to get it sorted out. She came back a few minutes later with another vaccine, and assured me it was for tetanus. The physical paperwork I was given also states I received a tetanus shot.Obviously not a great situation as tetanus is literally fatal, but I was going to let it go. That was until I checked my email and saw I have a document from Vybe ready to view online. I open it up and its the same document I received in person, except at the bottom, its saying I RECEIVED THE FLU VACCINE.So best case scenario, someone at this location is totally incompetent when it comes to filling out medical documents, and worst case scenario is that I literally die of tetanus because who knows what they just put in my arm.(Side note, I dont think it was the girls fault who actually administered the vaccine. She was lovely.)

Vybe will get you in and out in a jiffy! They take the time to listen and address your concerns and will follow up with a thorough review of your medical history on file to ensure accuracy in handling. Great team to place your medical needs with for the interim!

I came to urgent care cause of excruciating right shoulder pain. I was hurting. I was charged twice for my co pay. Nurse was very nice physician Asst treated me But seemed unsure. Script was electronically sent and never got there to my Cvs. I had to go all the way back to vybe office to get a physical script and office seemed so unsureStaff was very nice on Ridge Avenue but very disorganzed.

Omg it smells soooo good in there . Everyone was friendly service was fast and sufficient bathrooms are clean no older no nothing. It just smells so good. I’m a freak for smell good and like I said the service was excellent no long no awkward moments. I really appreciate you guys.😊

Was seen very quickly and was able to get taken care of and felt very comfortable with my provider.

It was clean & empty when we got in. The wait was not super long. They saw my child & gave her the meds she needed. Would definitely visit here again.

Everytime I have had a minor emergency situation Vybe Roxborough has had a courteous professional front of house staff with a thorough & informative medical staff.If you can book your appointment ahead of time , the process is quite seamless & relatively speedy.

I came to vybe urgent care for ongoing hives and was quite anxious about the whole situation. The staff, nurse, and doctor were all wonderful. I was able to get the help I needed and some peace of mind. The environment was well kept, clean, and welcoming!

I absolutely love this urgent care they get u in & out & they actually take the time to educate u about your health.Norine really took her time to really be patient with me & in finding my veins so I could get my blood work done,I was so dehydrated, & really didnt realize I was after coming from working a 16hr shift..but she didnt say come back tomar & send me away ,...she offered me cups of water ,&gave me heating packs & good conversation, then a few minutes later,she was able to finish up with my visit & everything was a complete success..plus I had a nice Nurse and Doctor aswell,....so I would diffinity recommend this urgent care,if u want a clean,efficient, & perfessional environment. 💪🏾not to mention they have free WIFI🙌🤙🏾😌I shall be back...for more flu shots etc...thank u Vybes Urgent Care....!!

Kudos to Vybe Urgent care for having such excellent health care staff. From the registration up to the Provider. Truly a rewarding experience! Id recommend you take advantage of the great service. God bless you all. 🙏

My first time at vybe. Came in with a back injury and a lot of pain. The receptionist was the most kind n caring women. Help with my paper work. Brought my water and just an overall nice experience that you don’t find everyday. Oh yeah and did it with a smile. Hats off to the ladies at vybe.

Came in for a sprained ankle & Ms Norine assisted me & took care of me like I was on of her own. Great staff & everyone works swiftly. I will be returning if something happens again

I have been in health care since 1985. I’m currently disabled and experiencing health care from the other side. The staff here are very professional, knowledgable and caring. I was a walk in and I was seen in a timely fashion. I’m grateful for the care I received!!

All The ladies here Are absolutely amazing even the lady at the front is very pleasant, they’re comforting, professional, Nice , Very caring , They create a very comfortable environment for patients … Very clean organized office , best urgent care I’ve ever been too , I have one Atleast 8 mins from my home but I’d rather drive 30 min to come here , We need more health care workers like them we can tell they love their jobs and actually love helping others 10 out of 10

Quick and easy for someone with no insurance, which is what I like best. Woke up with an eye issue and was in seeing a doc 2 hours later.Kareema the nurse was very nice and helpful as well as my doc.

Went back to Vybe with severe cough Very poor treatment by physician in his diagnostic skills and demeaning attitude. He actually said people should not go to Vybe if they have a primary care physician. If this is so, why is there Urgent care? You cannot always get an appt. with primary care provider. Will not return to Vybe. Before you go to Vybe, check who the provider is for that day

Extremely fast service with excellent communication. The check-in process was smooth, and the staff was both friendly and highly knowledgeable. The facility was clean, and the service was far superior to what I experienced at Will Eye.

I was refused service due to not taking the time to be able to repeat myself after already explaingin to the nurse that I was in immense pain and afterwards to avoid a lawsuit I tried taking a std cup on my own to pee in a cup and just leave it and I told them on the cup it said you have my number and email and thanks 4 the results afterwards I was escorted off the premises for refusing to leave until I had to pee real bad then I went to the bathroom in he cup and was preparing to leave when the cops came in and then afterwards the cops arrived asking me what happened then they began to ask me if there was a problem as I was explaining in the midst the cop attempted to cut me off when I told him not to interrupt me while I explained because u just asked me what the issue was afterwards I showed them he black pee and was escorted to the rocborough hospital and as I was getting out the car the cop ask me for a name for a report and I said a name for what and he caught a attitude and said idgaf go ahead man just go but in he midst while at urgent care I was chilling when the doctor gone look me in he face and say this isn’t McDonald’s I can’t get what I want because in reality I can cuz all he had to do was give me a cup to pee in but instead there was slander and defamation of character based on my attire

I recommend this place because they are not only very thorough and actually care for ones well being, they are quick getting you to a room to he examined. The Dr explained everything step by step so I can understand what was going on with me. Im satisfied

I’ve never experienced such a clean and welcoming urgent care . The front desk clerk Charmaine was exceptional and took care of me . Thanks again Vybe Urgent Care .

They were quick and professional with my appt! Looking forward to seeing how their patient portal works.

The interactions with the assistant and the doctor were both excellent. Getting to the portal was difficult, however, and when I did get there, no information about my visit was actually available. When I phoned to followup on this, I just got a message that they were too busy to take my call.

The facility was clean and all of the stuff was kind and professional! I didnt have a long wait and the Dr. really made me feel at ease and did a great job!

Courteous polite and helpful office was very clean service was definitely the highlight for me I was in and out within less than 40 mins.... that has to be some type of record lol... I was pleased with my experience completely.

Norine treated me like family she was kind and concerned about my health and was wishing that I feel better when I left her and the doctor really made me happy to see that he took the time and took a few test your I make sure I’m ok! Will be returning in the near future!Thanks Norine 🫶🏽

Although I was unpleasantly surprised that my copay has gone up to $60, I was completely satisfied by the medical care I received - with a smile! - from both the nurse and the physicians assistant who took care of me. Glad to have you so close to my home! Ted Spaeth

Excellent experience. 10 out of 10. came in with a glass chunk in my heel and they took it out and cleaned it all within 20 minutes and were all very happy and cheerful the whole time.

My daughter was in and out for her scheduled appointment, due to the pleasant and thorough staff. Dr. Jacobson has excellent bedside manner!

Front desk staff and the MA that took care of me were very nice. Even the doctor! No one wants to go to urgent care but if I have to go I will be going to this one.

I’m so grateful to live by this Vybe location! It’s inconvenient enough getting sick unexpectedly but Vybe makes walk-ins a breeze and also accept appointments. I’ve never made an appointment and have never had to wait more than 10 minutes to be seen by a doctor. Dr. Bangor was extremely attentive and took the time to explain my options and made sure I’d feel better as soon as possible. The nurses were all friendly and welcoming as well. Although I hope to not get sick anytime soon, I’ll definitely be returning to Vybe if I do!

Dr. Rubinstein was really nice and professional! He had a great bedside manner and I had a very positive experience!

Making appointment was very straightforward and Quick online. Staff and Dr were very professional. I would use this branch of Vybe again.

Professional staff. Dr Lishansky was skilled and knowledgeable. He was clear and easy to understand as well as caring.

The staff here are wonderful. Everyone was so nice and caring, my appointment was fast and I got all the answers I needed. It’s clean and orderly and I would definitely be seen there again.

Dr Abram get the Doctor of the year award because I hate going to the doctors because I am afraid of bad news, but his bedside manner was awesome, he made me feel at ease when I was diagnosed and that everything was going to be ok 👍 Also adding in that he was a handsome devil 😉

I presented with open sore, from a blister , the size dime on my small toe and my and it was red, swollen, as was the foot , slightly . I identified as diabetic. Dr indicated the toe was infected , prescribed antibiotic and said follow up in 2 days. At no point did he act to clean or bandage the wound or stress that I needed to. Fortunately I had supplies at home given by podiatry at the VA over the years that enabled me to properly clean and bandage. If you are diabetic, bypass ANY urgent care style clinic and go to an ER for any significant wound to your feet.

Quick wait time, doctor had perfect balance of bed side manner and efficiency, everybody treated me with respect

The urgent care is only on the name of this place, be prepared to wait here LONG. I didnt see many patients while being there for about hour and a half, I think I was the only one and later on someone else walked in; so I cant even imagine how bad it would be if they really had so many patients like any other practice. The waiting room was EMPTY. I have spent one hour waiting in a small and hot exam room, without anyone to come and at least pretend that they are aware that Im still there. to finally be seen by a doctor for about 8 minutes. Dr. Sima is nice as a person, but her knowledge as a doctor disappointed me. I cant believe a doctor attempts to convince you to use a medication that you have clearly stated you are allergic to it, by stating that in the past that med was different and saying that its the best option. Thats definitely a NO - NO.Inside the exam room at least the walls and trashcans need to be washed...as a health care facility its expected to be super clean.

Had to wait a little bit, I guess that is to be expected. All the professionals were super competent and friendly.

Everything I experienced *far exceeded* my expectations of a walk-in clinic. Everyone from the front desk staff on was efficient, friendly and communicative. I came in to get tested for possible strep throat while visiting from out of state, and care was every bit as thorough and professional as what I would have received at my usual dr back home. Highly recommend!!!

The services offered are efficient and time-saving. The premises are well-organized and hygienic, and the staff members are amicable and professional.

The doctor and the nurses are super sweet they made me feel like family and I’m very scared of hospitals even urgent care and they made me feel a home and seem to actually care how I felt and listened to me .

Great service! I received great care and valuable information. Thank you to everyone on the staff that helped.

Thank you, for giving me excellent customer service. The staff was very friendly and helpful. I recommend Vybe Urgent Care

The doctor was very helpful and did a good job explaining the process and why he chose his course of action. He really took his time.

Greeted as soon as I walked in and helped right away. The phlebotomist was awesome.

Chose Vybe because they do xrays. Roxborough location wasnt doing xrays that day. Ill be sure to call if needed again. Receptionist very pleasant.Explained situation. Gave me options. Scheduled xray at different location but they did evaluation & everything else there. Curt the PA was very nice. Went to Spring Garden location, gave my name and they took me in the back for the xray. I know its Urgent Care but early in the morning is best time. I gave it 4 stars because of the inconvenience of having to go to another location. 👌

Everything was very quick and smooth. Everyone was friendly and very informative. Shoutout to the staff at the front- Ms.C, who was super nice and helpful.

The lady at the front desk was extremely helpful and nice. My experience was great!

Upon arrival, I was greeted and immediately taken care of. The check in process was simple and private. The waiting area was socially distanced properly. The facility takes walk ins and appointments and also accepts many forms or insurance. The nurse and doctor I was assigned to were both very pleasant, professional and personable. I felt very welcomed here and I 100% recommend. Also, this was my first time!

Everyone was so kind, professional and efficient. I was in and out. I got answers, I got treatment. I had a great experience. Thank you so much.

The provider was super nice, knowledgable, and listened to my concerns. Quick to get in as well.

I have always been treated with respect and given the best care at this facility, although I came in this week and was seen by a new practitioner.JEANNE-MARIE PUCILLO, I did a exam with her where she could clearly see I was having abdominal pain, I feel like when she learned that I was in recovery she wrote me off and made her decision to tell me to just drink more water and then I was probably constipated. When I told her I think there is something else going on, that I was not looking for medication and that I come here quite often. She seemed annoyed and continue to tell me to just drink more water. She didnt say follow up with another doctor nor did she say to go to the hospital but got worse.I went up the street to AFC urgent care Im with the minutes the doctor was telling me to go to the emergency room.Turns out that I had an appendicitis and needed surgery.If I was to listen to this practitioners advice and just drink water and increase my fiber as she said theres a chance that it could have rupture.Im quite often treated differently for being in recovery, even if Im up front and honest coming in for legitimate problems. Thats why when I find a place that treats me like a human being, Im very appreciative of the place. I guess this no longer stands true at your facility,if youre willing to hire practitioners who can be bothered with doing a thorough exam and passing judgment.A edit to my original post. After receiving a response to contact them by email, I did.I got no response and once again the matter was not handled.

The doctor and nursing staff were excellent. Really seem to care about you.It was a short wait.

They were great. So much better than the other urgent care place on Ridge.

Walked in and out of there within 20 minutes. I was seen for strep throat culture and covid testing as I came down with an illness this past Sunday. The staff was courteous and attentive to all my needs and concerns. My second time coming here and I absolutely recommend

I had a walk in, filling out my first time paperwork was a breeze and I got seen instantly after signing in. The building itself is very clean and the staff is very polite.

From my appt time and getting into a room was maybe about 5 minutes. The Front Desk Staff was very pleasant. The Medical Assistant was professional and the Doctor was very friendly and explained my situation to where I wasn’t worried any more.

I have used a few different Vybe urgent care locations. They all have been amazing but the Roxborough location is by far the best. The staff is always very kind. The facility is always clean!!

It’ is a good and clean place, Also I felt comfortable. All stuff are well to take care of patients .

This was a first experience for me, entering the facility it was clean, the receptionist was pleasant. The medical assistant was pleasant, professional. The doctor was professional, has good discernment, cares about the people.suggested some preventative measures for my situation. Would I visit again yes. Keep up the good work that youve been called to do.

Doctor was very accurate and made me feel relaxed and open to talk.

No fuss no muss.Easy in and outVery nice people

The visit was easy to schedule and the doctor was great. The staff was friendly and efficient

Charmaine was very nice and well mannered. She spoke once ientered the establishment and she answered all of my questions.

Everything went well and everyone was polite

Clean, and the staff were all really kind and helpful. The wait was the fastest Ive ever been to at an urgent care although that could be luck. I had a strep test and got the results in minutes, and there were no issues with my antibiotic prescription and the pharmacy either. Best of all they take united healthcare so the whole thing was free with my Medicaid. I would absolutely go again if I have another problem.

Every person on staff was so kind to us and provided quality care to our toddler. My partner and I have been in before for our own issues and on another occasion for our child and always received good care. We did wait for longer than usual on this particular visit (didn’t leave until about an hour after the appt time), but that has not typically been the case. If you can book an appointment for earlier in the day and avoid arriving shortly before they close, that’ll probably help with getting in and out faster. I’m grateful to have this clean, convenient location as a backup for when we can’t get in to see our regular doctors.

Great fast and sensitive service! They accept health partners insurance. They took great care of my son and got us on our way in less than a half hour.

I made an appointment for 12:30pm got there at 12:20pm and wasn’t seen until 1:45pm. Very annoyed and disappointed on their time management.

I always have a quick visit. Everyone is so friendly and nice.

ALWAYS ALWAYS a great experience !Everyone is friendly and professional . My go to when I can’t get to my PC doctor .

Great experience! Actually the best experience I’ve ever had with an Urgent care center. The staff are friendly and the service was super fast and efficient!

Did not take long to sign in and been seen. Everyone was so nice. If I need to will be using this place again

Excellent service, friendly staff, great nurses and exceptional doctors. I highly recommend Vybe Urgent Care

Courtney and Kareema are kind and knowledgeable providers. I was seen quickly without an appointment and everything went smoothly.

Very professional environment and staff. I wasn’t feeling my best and I felt between the doctor and the medical assistant were patient and listened to my concerns. I would define recommend this urgent care site. Thank you

I scheduled online same day and the appointment went great! Everything is super clean and the nurses were lovely. 10/10 great for quick screenings/check ups and they take a ton of insurances!

Dr. Jose and the nurse (long brown hair with a Disney land yard) were extremely kind and caring. The care was fast and efficient. The nurse was still so patient and professional even after I coughed right in her face during my flu swab. What a wonderful team. Highly recommend.

Understaffed and did not make patients aware of longer wait times. Was told 40 mins over the phone and after check-in was advised of 1 hour and 20 minute wait just to wait an additional hour. Several walk-in patients were called ahead of me and my son before staff announced it would be another 30-45 wait! Young Lady at the front desk was nice but certainly not urgent care service.

The nurses and the staff are so welcoming and friendly but the Dr just isn’t nice nor is she welcoming to you. She doesn’t make you feel seen or heard and treats you very transactional. I think she feels like she knows more which she does but still doesn’t take the time to hear you out or explain anything to you. I also was prescribed a medication that I am actually allergic to, I had to find out through the text they sent what she prescribed, because she never asked me any questions. I had a better experience with the nurse than I did the Dr. The nurse deserves to be recognized. She made me feel so much better and really listened to me.

The front desk staff were very welcoming and friendly. Medical team (Doctor and Assistant) were very thorough and provided excellent care. Great visit!

At 2:30, I made a 3:00 appointment. I got there at 3:00 and waited till 4:00 to be seen. Why did they have me make an appointment for 3:00?

Great experience, I made an appointment. I was seen very quickly and all staff was very nice.

Very quick and efficient. Kurt, the Physician’s Assistant who provided the treatment, did an excellent job.

Everyone was friendly and helpful. The only problem was that I had a 4:10 appointment for an X-ray. I was there on time but didnt get through the sign-in procedure before the x-ray technician left for the day at 4:30. A solution may have been for someone to check the appointment schedule for x-rays. Either expediting my sign-in or having the technician stay until all his tasks were done. Just a suggestion 😁it was an otherwise perfect visit.

Service was fast and professional. Physician was empathic and competent. Very satisfied.

Respectful nice answered all my questions and the lady at the front such a sweetheart

The staff was friendly and professional. The IPad used to input your information should be cleaned more often.The medical professional was very thorough and personal. Sandra Fernandez made me feel comfortable and listened to me while I shared my vitals taken at home. I have been here before and the service is always great.

The wait was worth it. My daughter had a bad splinter in her foot and the doctor (Abe) was able to fully remove it. The removal was somewhat involved and Abe was patient and spent his time ensuring my daughter received the care she needed. Thank you, Abe!

Very fast and efficient. Was in and out in no time. Very pleasant staff. Very helpful. Doctor was very good and informative.

Really appreciate the staff. Dr. Alex is caring and seems practical in his approach.

Good customer service! Charmaine is the charm of this facility. Thank you for everything

I made an appointment the day before. I waited in the exam room 55 minutes and had to leave without ever seeing a doctor. All the other staff were nice

I had a great experience at vybe urgent care. I went online,made an appointment. My nurse was very pleasant, made you feel like she really cared! The Doctor was A PLEASANT MAN! Extremely a very caring spirit! Its good to the Doctors office, and feel THEY REALLY CARE!

Shakeyta and Monique were GREAT. I was in and out fast due to them finding my records! Will definitely visit again!

First time ever and it was GREAT. I got lucky on Sunday before Memorial Day to find no one waiting, but the best part was the staff. Polite (of course) but genuinely friendly and helpful with a good sense of humor and able to put me at ease. They asked all the medical questions I would hope they would and got a solid medical history, took vitals and talked over issues. Doctor was great and answered all questions. I would not hesitate to go back again.

Great staff and great service. Everything was done professionally. I would definitely recommend them.

Staff was very friendly and professional. The 2 stars is because of the faculty itself. My appointment was fairly early. You could tell the place had not been cleaned the night before. The trash can in the bathroom and patient room was full. That is a health safety issue for patients and staff. These urgent care facilities seem to be focused more on the amount of patients they see and not providing safe healthcare to those patients.

I went in because my chronic illness was flaring. The nurses, doctors, and students were incredibly helpful and took my previous successful experiences into consideration to help me feel better and determine a treatment. I felt heard and supported through the entire process. Really happy I stopped in and was able to be helped. Thank you guys!

Just was an acceptable and appropriate wait with excellent treatment to my person’s issue/injury.

Everybody was nice and professional. Nice facility. Ten out of ten!! Thanks, Jim Duffy

Nurses and Doctors was very kind to us. They have compassionate and thorough care to my daughter. 10/10 experience will recommend if not feeling well.

I had an early rising appointment on a Monday, the waiting area was empty. It was quiet, staff was pleasant. I’d personally appreciate a greeting when I walk in…but that’s just me. It didn’t change my energy or attitude toward the receptionist. She was pleasant and gentle in her approach and didn’t give me a hard time for any reason. The nurse was communicative and also pleasant, and the doctor was very matter of fact. She is one of the ones who care…I can tell. Unfortunately, I can not remember her name…I forgot is as soon as she told me. It was one I would’ve had to try and pronounce a few times in order to remember. My visit was quick, maybe yours will be too…keep a positive mindset/attitude always and remember that we are all having a human experience.

I didnt have an appointment and I did have to wait, but it was expected. Dr. Buschmann showed compassion, was thorough and made sure understood the treatment plan. The nurse tgat came in to give me my shots was so nice, easy to talk to. And even sympathized with me. When I need an urgent care, again, Ill be back to this one.

I was seen today by Ms. Patricia and her team, and it was such a smooth and peaceful process. I was a walk-in and the WHOLE team was AMAZING. Which was a breath of fresh air because I was hesitant to return to THIS specific urgent care due to many nasty and/or distasteful encounters with another member of the staff (I think her name is Keisha, I was told shes the office coordinator). Where I could hear her giving someone their std results, THEN confirming their name AFTER she gave the results and I have heard her shouting from the office next Ms. Patricia that a patient can only be seen if he makes a payment arrangement. Ms. Patricia and the rest of the staff (Ebony, Maurice, Paige, and Dr. Minnie) were a delight, and I can’t say enough good things about them.

Go to Mainline Health urgent care in Wynnewood instead! Its worth the 15 minute drive. Review below:I came in to be examed after experiencing a head injury that I suspected was a concussion. I was told I could not be seen because they were closing in 30 minutes. In certain situations, I would understand this. However, it was clear the front desk staff wanted to get off early. They were sitting there brushing each others hair and the waiting room was completely empty. It struck me as very unprofessional and lazy. There was a total lack of empathy towards a patient that experienced a traumatic head injury.In the end, I was happy that I was turned away at Vybe. I ended up receiving AMAZING care at Main Line Health urgent care in Wynnewood. After being diagnosed with a concussion, they helped me schedule an appointment with a concussion specialist the following week. Main Line Health urgent care is only 15 minutes from vybe, is affiliated with a legit healthcare system, and I was seen within 20 minutes. Go there instead!

The secretary, assistant, and doctor were all so patient and kind. The facility is clean. They understood my medical issues and got me the needed prescriptions quickly.

The wait was minimal and the office was clean and inviting. The staff were very professional and courteous. The Dr. was pleasant and very informative. I had a wonderful experience!!!

This will be my go to place. The staff is wonderful. From my first encounter at the front desk to the appointment with the nurse practitioner. Everyone was professional, kind and attentive. I personally appreciate that especially when I’m not feeling well they knocked it out the park. Thank you vybe.

Professional, caring & responsive! I was stressed out after having been bitten by a pet. From the front desk, to the nurse & doctor I felt completely taken care of. This was 1st time here & I would definitely recommend. Everyone was very personable & made me feel comfortable!

So fast getting in and out, such a friendly nurse and Dr. Buschmann was extremely helpful and professional. Excellent service!

I was pleasantly surprised by urgent care....Maurice was fabulous....made me feel comfortable...Highly reccommend

Listened to everything I’ve went through health wise that lended me up there. was very patient and took my symptoms and knowledge of my own body with consideration and understanding. i wish they could be primary’s. they are better then the primary’s locally to help assist in improving immediate health. dr Abram was the one who treated me. Thank you.

Love this placeQuick, friendly, professional.Norine is a wonderful person, my my visit pleasant and comforting every time I visit

Awesome experience tonight. We got right in and both nurse and doctor were nice & quick and helped my daughter. Everyone was nice which is rare now a days. So happy we chose there.

The back office staff was wonderful. Its the front office staff that needs lessons in kindness, what real patient care is like and professionalism. The 3 stars are for the back. 0 stars for the front

Courteous and friendly staff, very professional, will not hesitate to recommend friends and family.

Charmaine at the front desk is the best! Very quick and easy would definitely recommend.

Likely the worst encounter I’ve ever had as a patient. The doctor (if she was even a doctor) was rude, dismissive, and I honestly don’t know what I was just charged for. I wish I had gotten her name but she never introduced herself. Based on my paperwork, her name is Lisa Diegel. Would not recommend. I didn’t get a physical exam, temperature, diagnosis or differential. I was only told “I sent the meds to your pharmacy.” When I tried to ask what meds and what dose she looked at me like I had three heads. Answered and walked out of the room. I had follow up questions but she seemed not to care. The entire encounter was about 3 minutes minutes, half of which she was just typing her note. Dreadful.

Every aspect of my experience was offered with kindness, professionalism and a genuine concern for my care. From my initial phone call to schedule an appointment, to the Intake Specialist, Triage Nurse and Physician’s Assistant! All provided me with excellent customer service and I am deeply appreciative. 💗

Always professional and straight forward. Been to several times and always had a good experience.

The staff was very attentive to all my questions and concerns. I was very satisfied with the service.

Anytime I’ve needed to visit this urgent care for myself or my children, we’ve gotten exceptional care, waited less than 30 minutes to be seen, and were leaving within an hour with a diagnosis, treatment, or prescription sent to a nearby pharmacy. The doctors always provide exceptional explanations, quick but not rushed treatment, and listen to patients about their symptoms.I appreciate that I always feel seen, heard, and valued as a patient whenever I’ve gone there for accidents like my son falling, sports physicals for my child to play a sport, allergic reactions, and more recently breathing treatments for asthma concerns.

First I want to say, don’t short staff your facility with doctors. When you do that you put a lot of pressure on your supporting staff.But in saying that, the receptionist were welcoming and professional, your technical staff was warm and professional, although your doctors were overwhelmed, they had an amazing bedside manner and were very professional.All in all I felt like I walked in to a family owned practice.

Staff was very professional, helpful and knowledgeable .Wait time was minimal.

I was a walk-in patient and although it looked like I would be waiting a few hours for a doc, the staff was kind and courteous and had me in after a reasonable wait. Both the nurse and doc were patient and attentive. Hopefully, I improve and don’t need to go back…except for illness!

Just waited 45 minutes for a 3 minute test. Apparently the staff here have not been given support by Vybe management to run this facility appropriately.

From the minute you enter you are met with the smell of clean and disinfected. In these days that is the most welcoming feeling at a doctors office.Once you start interacting with the staff, it is just as welcoming. Reception was inviting and helpful. The Doctor and assisting staff were fun and helpful from start to finish.So thank you for the experience and I hope your office continues to service your community.

They were ready for me. Fast, efficient, friendly and helpful. Quick and easy.

Everything was great - from reception, registration, wait time, testing, friendliness & helpfulness of staff - all of them - from the receptionist at the front desk to the practitioner who took care of of my problem in a kind, professional and reassuring way.

Dr. Good is exactly the kind of thoughtful compassionate physician one hopes all physicians are, sadly we all know that’s not the case. Which is what makes finding her at a walk-in urgent care a lovely surprise. Her assistant and the front desk staff also very kind and I was a walk in and was seen within 20 minutes.

This experience happened a while ago, held off on the review because I was looking into a lawsuit. I came in with really bad abdominal pain during covid. The Doctor told me that it was cramps or constipation (I told him facts that disputed these diagnoses but he was dismissive). The he did an invasive rectal exam that was so painful I ended up throwing up a lot. The Doctor said that it was probably consitpation (again) and I said the why am I vomiting?. He said thats what is weird. He told me not to go to the ER for a few days and just take nausea medicine. He said it could be a cyst that burst but probably not. I expressed it really hurt and I could not stand up straight, he reiterated that anything more serious is rare. The nurse then shoved nausea medication at me and shooed me out the door, acting disgusted by my vomit. I asked about paperwork they give you upon release and she said well email it and just had me leave, in pain barely able to stand. Later that night the pain was so bad I went to the ER, confused on it I was being a baby or not (thats how they treated me). I did have a cyst that burst and it ruptured my ovary and I had internal bleeding which wasnt stopping, so I was rushed into life saving surgery. The surgeons and nurses were flabberghasted by what the doctor at the urgent care did and said after hearing and seeing my symptoms. Do not go here- this is the type of place that will dismiss pain and tell you its fine- and something bad happens.

All the staff was great ! Very clean and I was in and out 🎉I definitely recommend this place

This was by far the best experience I have ever had at an Urgent Care center. I called to ask some questions before my visit, and the person I spoke with was extremely friendly and helpful. Every person I interacted with (there were 4) were so friendly, welcoming, and helpful. The doctor was thorough, explained things very well and in-depth, and answered my questions. I will absolutely come back if/when I need Urgent Care again in the future! Highly recommend over other area facilities (Ive been to a few).

I have used this place before. People are generally nice and the service is pretty quick but I went in today for an injured finger and their x-ray machine wasnt working. So I got no real resolution on what was wrong with my finger and have to go back when they get it fixed

Excellent service from the front desk down to the doctor. They even help me fill out the forms amazing service highly recommend this place.

Have had mostly great experiences here. The front desk is always helpful, especially Norene. The nurses have always been personable and did a great job preparing me for the doctor with clarifying questions. The doctors are cool and have led me to health each time. The most helpful who stand out for me are Dr. Michael Mini and Dr Samir Patel.

The Receptionist needs to be trained on Speaking Clearly to Patients. I found her to be very UNPROFESSIONAL!! AFTER WAITING FOR OVER 30MINS.A P& B CAME TO SERVICE ME....NOT A DOCTOR, NOT A NURSE PRACTITIONER.!!! I DID NOT LEAVE FEELING HELPED OR SATISFIED WITH THE OUTCOME. THEY, HOWEVER TOOK MY 60$ CO- PAY....FOR WHAT.????

Showed up for a Dot Physical, scheduled that i may add and physician not certified? Why not call?

I made an appointment here last minute and there were tons of openings, I came in and barely had to wait, the receptionist was absolutely lovely, the nurse who took me back was so sweet, and the doctor was quick and helpful! In and out in 20 minutes with exactly what I needed. Will definitely be coming back here next time I’m in need of an urgent care.

Came in and was quick and efficient. Told them I wanted a female doctor to draw my blood and they switched with no hesitation or complaints. Ahead was nice.

Vybe was excellent when I was there a few weeks ago. Nothing felt rushed and the experience felt very personal. The staff was wonderful and the doctor was particularly pleasant and knowledgable, even on LGBTQ+ issues that other providers Ive met dont have knowledge of. I could really tell that the entire team cared.

Staff are great even though they are understaffed. This was my go to place. However, I have been experiencing an issue with billing that Vybe is refusing to bill correctly. They coded the service wrong and the notes show that the code used was incorrect because I got on a call with my insurance and vybe and it was agreed to change the code yet Yybe has not done so. After following up numerous times, the coding is still not changed. I would recommend another urgent care.

Nadya was very kind and professional when I walked in, and Kareema was an excellent provider.Very professional office!

Staff is very professional service was fast the clinic is very clean and comfortable

Ive used the Ridge Ave/Roxborough location numerous times over the years for myself and my loved ones and always found them efficient and friendly. Today I was treated by Dr Patel and I recieved some of the best medical care ever. He saw to my issue immediately, evaluated it, listened to me, explained exactly what was going on, told me how to care for it, and options for how to follow up. After leaving and returning, he came back with even better options for follow up and arranged a same-day test at another location, and offered to personally follow up. Im glad that I live near this location and can count on them.

Easy experience in scheduling my appointment and being seen. Nice, friendly, professional staff.

I was able to make a same-day appointment over the phone. My appointment was at 9:20 and I was out by 10:00. The medical assistant, medical student, and Dr. Czincila were all thoughtful and helpful.

Appointments do not matter. Had an appointment at 8:45am for a quick TB test. After sitting & waiting for 30 mins I tell the woman at the front desk to reschedule me for tomorrow. Her exact words “I can ask them to bring you back now.” But they couldn’t bring me back at my appointment time? I had to threaten to leave? Makes no sense. Don’t go there. ALSO received a text to leave a google review as I’m waiting to be called back…ridiculous

It was a very gray day today. I have been fighting a bed upper respiratory infection type thing and had to get medical attention and probably some sort of antibiotic treatment. I went to vibe urgent care in Roxborough. The place is clean, the staff is courteous, and I didnt feel like I had to wait a long time. Certainly not as long as I have to wait in my doctors office regardless of my appointment time! The staff again was polite, helpful & professional. The doctor today was Dr. Buschmann, who was polite, explained everything and answered any & all questions I had. I didnt feel rushed or as if I was taking up too much of the doctors time. Good medicine is a doctor that listens and talks with the patient! I am very impressed with this Urgent Care site! Once again kudos to the staff there and many thanks to all of you who helped me today!

Good place to go. Theyre fast and efficient.

Our experience overall was great! From scheduling online with ease, checking in, flow of visit, clarity and transparency with fee’s, interactions with every staff member, and the follow through with paperwork after we left the appointment, was top level!! The only confusion came by way of the doctor himself. He somehow misunderstood info on my daughter taking a lab test and was developing a plan based on this incorrect info. The medical assistant thankfully cleared this up. He also refused to write an absentee note for her school unless we took a test that was double in price. I understand that test yielded more reliable results and the outcome of the results would dictate the treatment plan. Understanding this, he could have opted to say exactly that in her note and/or instructions for school. I felt almost forced to pay the higher fee. The office visit was $130, the test was $150, and I was told I would be billed separately by Quest lab in an unknown amount. Sometimes I feel the people who hold the “higher” positions are so out of touch with the daily struggles of everyday Americans. It seems the supportive staff are much more understanding and accommodating as they too can relate to the struggles. With all that said, I still had a very positive experience! I only noted the above issues to hopefully bring awareness and mindfulness to the people at the top of the pyramid.

I was in and out relatively quickly and I was a walk-in. Also, everyone was pleasant, helpful, and friendly. The facilities were clean and it felt as if things were being handled in an orderly and professional fashion with a focus on customer service.

We made an appointment online, which were able to schedule within the hour. We could fill out “paperwork” online making time in waiting room minimal in spite of it being early evening on a weekday. We were in and out in less than an hour. The bedside manner of the nurse, the physician assistant, and the X-ray tech, all made mom and kiddo feel comfortable and well cared for. The front desk customer service was friendly and professional, a rare gift in these days of everyone feeling exhausted and overwhelmed. Overall, the quality of care was excellent and the operational efficiency was excellent.

Extremely kind woman did my intake and Dr.Buschmann (I think that was his name) was super helpful. Giving 4 stars because I waited an hour beyond my appt time after stating I had shortness of breath and the xray tech left in that time (the whole reason I went there).

Very nice and welcoming medical office. Staff were very helpful and friendly, especially the doctor who has a great understanding and compassion. Will definitely come here again when needed.

I had to come to Vybe because my usual urgent care stopped taking my insurance. I had to pick a last minute appointment on a holiday weekend and you would expect to be rushed and people to be short. That wasn’t the case. The ladies here were so sweet and nice even though I know they wanted to go home. They didn’t make me feel a bother at all and I got in and out without feeling rushed. Great experience and they kept me laughing.

Upon entering, I was greeted with, do you have an appointment. What is the point of being an urgent care if you need an appointment for medical care? I was turned down this evening because they were booked at capacity. With walk ins welcome clearly printed on their door, what is the point of being an urgent care?

Checking in & taking care of paperwork before my visit online made my visit go pretty quickly. The virtual “wait in line feature” was useful. The clinic was very clean, staff was friendly. Dr. Good was great! She took the time to sit down with me after the nurse left and talked me through care, causes, etc. I got the feeling that she truly cared, and my time with her did not feel rushed. She didn’t get up to leave until all my concerns were dealt with. I really appreciated that since doctors usually seem to be in a hurry (for good reason!) but my experience was overall very positive. Would recommend. I spent about an hour there in total.

The receptionist was very welcoming and knowledgeable. Dr. Harris has a great bed side manner and knew exactly what was wrong. Will definitely go back, but hopefully I wont need to! Oh, and the place was very clean.

Was able to walk in for a same day appt which required imaging services that our Pediatrician did not have available. The great part is I did not have to leave work early because they have evening hours, open until 8pm.

The absolute worst! Please go elsewhere. I came here because I was told there was no wait. I get to the clinic and upon arrival there was just one person in front of me in the waiting area. As I sat there for 35 minutes the waiting room began to fill up with walk ins, when I went to check to see when I could expect to be called back the person at the desk said that she thought I was back being seen already…I wait another 10 minutes and get called back. I was put in the wrong room. They moved me to the procedure room where I waited for another 45 minutes. During that time two medical assistants came in surprised that I hadn’t been seen. I kept being told I would be seen shortly. I was very close to getting up and leaving (which I wish I did). The doctor finally comes in and seems to have no idea what she is doing and doesn’t know where anything is and made comments about “failing” at the day and how she was surprised I still wanted to be seen by her because of all the screaming she caused in the other room. I came in because I sliced my finger, a fairly basic task for a doctor. Finally the doctor decided to use skin glue to seal my wound. However, she reopened the would by using tweezer to life the skin. She then proceeded to put the glue underneath my skin, which made things much worse. I was then discharged with instructions to put antibiotic ointment on the wound and no other instructions. I found out later that you aren’t supposed to put antibiotic ointment on skin glue. Additionally, a bandage and dressing was put on before the glue dried. When I went to change the dressing and put on antibiotics the wound reopened because everything was stuck to bandage and dressing. I had to go see another doctor, who mentioned how bizarre it was to put glue under the skin. The glue under the skin has formed a bubble, which made it harder for the wound to heal. There is now a ball of glue that the skin has begun to heal over. I am so confused as to how a practicing doctor was that negligent on such mundane task. I have told a few people this story, and have been told that this is the Vybe way. So annoying! I had to wait to see another doctor and will have to go see my primary care because of the carelessness.

This was my first time coming here and will definitely not be my last if I need help again. Staff and physician were so nice and helpful. Great experience!

Dr. Good- not so good. All other staff and doctors have been great but not this one. Ignored my concerns and requests- waited over a hour till she came in and then said she would order a medication but didn’t. She doesn’t respond to messages sent to patient portal. I went in for a sinus infection- which I have had many over the years and proceeds to tell me what will work better for me and asks me “how can we prevent this from happening again?” Instead of addressing the current situation- my symptoms, discomfort and pain. What has worked for me in the past is an antibiotic and oral steroid- she insisted on ordering Flonase when I told her I have taken it and it did not help but only prolonged symptoms. She then agreed to order a short course oral steroid and antibiotics- only to realize after I left she did not. After multiple attempts to call and message her and the office I still have no response. As a healthcare professional - I was very disappointed with this doctor and how quick she dismissed me - even after knowing I was an RN. What I thought was going to be a simple easy visit for sinus infection turned into me feeling disrespected and lied to. She made me feel like I was asking for narcotics when all I wanted was a short term lose dose prednisone prescription to help with the pain swelling and inflammation I am feeling- which I have taken ever other time (with antibiotics) I have had a sinus infection and have NEVER- gotten this response from a doctor before.

Nurse took me back and was very pleasant and addressed my concerns. PA Allison was so great and explained things to me and told me what I need to do for my symptoms. Overall a great experience

Awesome experience from beginning to end!!Patricia at the front desk really set the tone with her friendly welcome and genuine concern.The staff all apologized for the wait time-(which wasn’t that long)The doctors thorough, effecient and provided great care.Overall clean friendly caring environment.Hope not to have to go back but will definitely refer to anyone looking for care.

Great, caring, answered ALL my qs.

I showed up in terrible pain from a herniated disc, and they immediately took me into a room to lay down to help alleviate the pain. Everyone was so caring and friendly. Dr. Good was amicable, concise, and very knowledgeable. I would recommend to anyone.

I liked this location and everyone working there was super nice. It was clean and quiet. And I really appreciated being in a waiting room where the TV wasnt blaring. I would just recommend they tell you more information, like how long the wait time is, or how long the test will take. A couple of times I felt like I was waiting for Godot. But overall it was great and I would use them again.

Place is dirty. And you sit for hours for absolutely NOTHING. DISGUARDED Q TIPS ON THE FLOOR IS UNACCEPTABLE TO ME

Very pleasant. Both the PA and the nurse who saw me were very helpful. The waiting time was not very long, and they seemed very competent.

The appointment itself was good but they sent me straight to the pharmacy when I was done, and then I get to the pharmacy and they tell me there’s no prescription available. I call vybe back to ask what’s going on and they say it’ll take another hour for the doctor to send the prescription in. I have to go to work so I ask if I can come back and get a physical prescription slip so I can get it filled quicker, and they say they “don’t do that” even though the doctor offered me one earlier (and I opted to have it filled digitally because I thought it’d be easier). Now I have to find the time today to go BACK to the pharmacy in the middle of my work day. If they had just communicated to me earlier that it would take an hour to even send my prescription over to the pharmacy then I would have opted to get the prescription slip to get it filled faster. Really annoying and I don’t know why the doctor is saying one thing and the front desk people are saying another.

I sat around here for 2 hrs and finally walked out. I sat in the exam room for an hour even though I was assured I was next. Never saw the doctor. Never again.

I needed laboratory testing for employment. I called and spoke with the call center to schedule my test. Jasmine was pleasant along with being informative regarding the type of testing necessary for employment. I arrived at the Roxborough location, I was greeted by the receptionist. She was friendly and helpful. I would recommend family and friends to the Roxborough location.

I Was Seen Here On Friday & Get A Vm From Dr Asking To Call Back. I Called Back Ten Times Just To Be Transferred To A Number That Disconnected After 3-4 Rings.I Drive Up To The Facility To Sit In The Waiting For More Than 30 Mins. Absolutely Ridiculous. GODDDAMMNM I Just Want My Dammnn Results. Go Elsewhere

I literally was in and out my appointment took 10 minutes super friendly staff and clean office great place for all your minor health stuff

Quick and efficient, but the clinician I saw forgot about me in my room when she went to get my discharge paperwork, which I never got even after 30 minutes of waiting after my appointment was over. Thankfully my prescription was sent where it needed to go.

The staff at the front desk were professional and courteous. The Physician Asst, Kurt, was terrific. He was thorough, asked questions, listened, and prescribed a sound course that made sense.