HealthCARE Express Urgent Care - Shreveport, LA

Lady at front desk was super helpful, professional..Lady that took us to the room Super Sweet, granddaughters enjoyed her explaining what she was doing.Very sweet of her to take the time to do this... Beautiful Spirit Beautiful Young Lady..X-ray tech was very nice and she handled her business very professional and respectful..Dr. was very nice, granddaughters loved him letting them listen to their own heartbeats..I highly recommend this place...Very Professional,Super Sweet Folks.Very clean facility..And I didnt have a long wait to see the Dr..

The service was absolutely 💯 amazing! Nurses and doctors knew exactly what our issues were after being seen by 2 other doctors. I am absolutely in love with this place... the atmosphere, the doctors, the nurse and even the receptionist!

The staff was amazing! I fell and took the skin off my arm, the receptionist got with the Dr to come out and wrap my arm in the waiting room. When I got to the back the nurse was very caring and took care of what she could and very friendly. The Dr came in and fixed me up he was great. I couldn’t have gotten better care and fast. Great staff.

The doctor was nice and made sure I was okay at all times and the assistant was very nice and was very helpful with emotional support! Despite me being nervous they did a great job making my visit a great experience! Thank you!

This has been absolute best experience I have had at any healthcare facility. Shelby provide care that went above all my expectations. She had an amazing personality and a true passion for the well-being of the patient. The doctor was very professional and knowledgeable. I enjoyed the warm and caring atmosphere the staff has established. My rating is a 10 star!!!

The staff was wonderful and friendly and also they allowed me to explain to them what was going on with me and provided me with the best care they seen fit for my issue. The nurse that was in there was extremely nice and I loved how she talked about God it is such a blessing to hear about the goodness of God.

The staff is great! Everyone was very friendly, outgoing, and helpful. They made you feel very comfortable and welcome there. One of the best health clinics I’ve ever been too!! And by the way Shelby was absolutely AWESOME….girl you rock!!

Staff is very professional and on point the girl that gave me the shot was unbelievable. She said you won’t feel it and I did not. She was great. The doctor had great bedside manners. He made sure I was OK and wrote all my scripts as needed was in and out feeling a little bit better today thank you for all you guys did.

Today I went to Health Care Empress and had the greatest experience Shelby was great and very friendly. My overall experience was the best

Dr. Culbertson is awesome! I have been seen by him as well as my 2 yr old. He was great with my son and so patient. The office is very clean and they get you in and out quickly. I don’t mind spending a little extra for the convenience and kind staff.

I absolutely love Dr John and the sweet nurse who told me I looked beautiful, and Laken at the deskHaving to make an appointment but then still waiting for almost an hour seems weird. So whomever makes these policies should think about that. It’s a bust time of the year- because We make it that way- however, upper management needs to walk in the trenches sometimes to make better policies

Shelby was so awesome and friendly! She made us feel at home and took great care of us. Healthcare express is where they really care about your health!

Very good service. Shelby was very good and friendly we loved her. They took care me as quickly as they could. Thanks for having such experienced people at HealthCARE Express. And by the MERRY CHRISTMAS 🎅 🎄

Our experience at Blanchard Healthcare was amazing. From the moment we came through the front door we were greeted with excellent service. Our doctor was amazing and asked and answered all of our questions. If you are looking for quick quality care for you or your family, I strongly recommend giving them a try.

I have been going there for serverial years now. Very clean waiting area, and examining room. I was seen and treated rather fast. My only fall off about them is, they mostly have only P.As working there. Not that its an issue completely, I just cant remember the time that the last fully licensed doctor examined me there.

I had an unknown rash pop up on a Tuesday evening and it was getting worse and spreading. On Saturday morning I decided to go to urgent care. The front desk lady, nurse, and doctor all made me feel very comfortable. Got a steroid shot and some meds to take. My rash is clearing up and they had me taken care if very quickly and efficiently. I highly recommend this quick care if you cant wait to see a doctor.

I received excellent service when checking in, my information and insurance was collected in a professional manner and was moved to an exam room in a reasonable amount of time. The doctor performed a thorough but rapid assessment which led to a diagnosis and treatment plan… They did what they were supposed to do.

We saw Dr. Jack and hes awesome!! A great listener and he knows what hes talking about. Front desk was nice and kind and everyone there were just wonderful!! I would recommend anyone to come here for great service!!

I absolutely love HealthCare Express! They are so friendly and caring. This is my #1 go to urgent care. They are so concerning and they actually listens to you which is a plus. This HealthCare Express has the friendliest receptionist I’ve ever encountered, I absolutely love her and the Dr. we saw today was awesome!12/7/24Update: I brought my daughter back because I was positive she had strep throat. The nurse assistant was named Shelby and let me tell you, she was AWESOME!!! We need a Shelby in every medical facility there is in the entire world! When she left out of the room my 6 yr old daughter said, “Mom I like her!” Thank you so much Shelby for taking care of my daughter I’m sure she’ll always remember you because I will.

They always get me in and out, so helpful in treating symptoms and curing bacteria infections in myself and my kids! I wish there was one in Greenwood,LA!!! I love the convenience!! 10/10

Went here for shoulder pain. I received a shot and the Dr or Mr cause the nurse referred to him as Mr not Dr said you should be better in 2 days. WOW I didn’t go to quick care to feel better in 2 days. I’m still in a lot of pain. I called back up there and they said the medicine they prescribed should help no it was like aspirin. Totally disappointed. Can’t sleep in to much pain

My husband first had a great experience with Jack at the healthcare express in Marshall a couple of years ago. That’s why we came to the facility in Blanchard, because we knew Jack was there now. Today, he was helped by nurse Bree, and Dr. Reynolds, in Blanchard. He received the most remarkable care. This is what a doctor’s visit used to be, and should always be. They restored our faith in first class medical care. They were efficient, kind, thorough, knowledgeable, and professional. They had time to answer our questions. I would double the number of stars if it were possible. We give it our highest possible recommendation. Thank you!

This place is an absolute scam. Went here to get my prescription refilled since Im from out of town. I paid out of pocket. They changed me $200 before being seen and when I asked thats just for a prescription refill they said yes. Then I was finally seen after having to wait awhile even though I was the only one in the office. Come to find out they require all new patients to get blood work done. Ive never heard of that before at an urgent care. Im still waiting on my results over a week later after being told it would be three days max. Find someone else to get seen medically. This place is an absolute scam and should be investigated.Update, over three weeks later and still not a word about my results or anything. Absolutely absurd!!

I do not like the phone check-in or the invasive questions about mental health. Im a returning patient and all of my info was already in the system except new insurance but was told to re-enter everything. Nurse and doctor were friendly.

Kaylee was a wonderful and a big help with getting my boss back up and running! 10/10 I would definitely recommend you guys go see ms.kaylee!

Quick service, friendly and knowledgeable staff. This is a very good facility for urgent care. I could not get in to see my regular PCP.

Booked an appointment for a school physical for my son. Upon arrival was turned away being advised they don’t do physicals for pediatric patients. Online reviews (maybe I’m just assuming) says they do school and sports physicals which are usually for pediatric patients. When this appointment was booked it would’ve been courteous for someone from the office to have called to give the heads up that they don’t do pediatric physicals and not wasted my time just to be turned away. I made the appointment in the morning for a mid day slot, there was plenty of time to have called or when I called after making the appointment to confirm, the person I spoke with verified the age of the patient although it was already provided to schedule the appointment.

Overall I had one of the best experiences at this clinic. The staff was friendly and the physician was nice and efficient he had me in and out in a matter of mins.

Shelby, Lakin, and Tracy were the best. Great personalities and great service.

Quick good service. Our nurse Shelby was great and made us feel very welcomed!

1000/10. The doctor and nurse SHELBY were amazing. Thank you so much for your care and kind words.

Went due to inability to swallow, body aches and fever. Dr comes in stick youre tongue out well yeah its a little red. Spouts off some bs diagnosis and sends me home with amoxicillin. Woke during the night choking looked at my throat and its covered in white puss pockets. All he had to do was use a tongue depressor to see what was going on. Wont be back

Thank you all for the quality service. All three of my children have received great care here and I enjoy the pleasant atmosphere that the staff fosters!!!

Check in and out was easy and fast. Aaliyah B. was AMAZING, super friendly and is the best at giving shots I genuinely did not feel it at all.

The staff was exceptionally kind and patient. Although I feel terrible the care they gave to me made me feel better

Shelby is absolutely precious and should be cloned. Her energy and bedside manner was outstanding!!!

Everyone is always so friendly and smiling. I like coming here. the doctor seems to truly care.

Dr Reynolds was so kind and patient with my daughter. The nurse was also very kind and so was the rest of the staff , the place to go if you want to be treated like family

I don’t know what we would do without Kaylee. I was absolutely fed up with my boss scratching his ass all day. Turned out to be bum worms. He’s been dewormed and all is right in the world again.

Went Fri! Thought all was fine until I went to pharmacy and only one of the 2 prescriptions were called in and of course they were closed. Everything was fine except that!

Love the people there, especially my nurse! They’re all super sweet.

Excellent care from PA and entire staff!! The best experience I have ever had at a quick care facility!!!!

Absolutely loved the atmosphere and professionalism of the staff. This place is a hidden gem in my neighborhood.

I was grateful for them helping me out on the 6th of Dec because I was feeling awful I will recommend them to my friends and family

Amazing service Laken was amazing so was our nurse!!!! The doctor was super nice and understanding as well

Best urgent care I been too!! Very nice staff. They listen to all my concerns and solved my problems without a problem. Fast and efficient. I travel 20 mins to this location and I will do it again.

Excellent Staff! great communication and speedy service ! Glad I know about them now, but wish I knew about them sooner ! I will be back for all my medical needs !

Great quick care, the nurse and doctor were very professional and informative for my problem. I appreciate this place and their professionalism so much! There are other quick cares closer to me but I always drive the 20 minutes because I know it’ll be worth the drive. Thanks again! 💜

Took my daughter in for a possible broken finger she was absolutely terrified but they were able to calm her fear made her laugh and feel right at home great amazing people thank you for handling her so well

Wait was not long. My daughter was seen and we were out of the office within 45 mins. Nice and Friendly staff.

Everyone was so kind and helpful; from checking in to checking out. The process was quick and efficient. I highly recommend them!

Ive always had good experiences here. Very friendly staff and accurate diagnoses.

I went up there for an allergic reaction to a wasp sting and I told them I needed prednisone prescription the nurse practitioner gave me a cortisone injection a Benadryl and an antacid two days later my condition is not improved as it should.

Great place to have to go to. Doctors and nurses are always very nice and helpful.

Shelby really took care me. I was in and out within a great amount of time.

Very fast and great care and bedside manner. Very clean establishment. Would recommended.

The Staff is AMAZING!!! The Service is OUTSTANDING!!! I pass 3 other Urgent Care Facilities to go to Healthcare Express because to me, they are the BEST!!!

Fast and friendly. They accept Medicaid which a lot of quick cares are not

The workers are helpful and attentive. The front desk workers can be a bit more friendly but the nurses and doctors are thorough and sensitive to your needs. I appreciate their patience with me when I’m there feeling my absolute worst.

I had been suffering with neck pain for 6 days. Im a single mom of two tiny boys, so I wear a ton of hats daily. The pain made it hard to complete any of those tasks. I was called to the backs a few minutes after registering with the very nice young lady at the front desk. The nurse who took my vitals was very thorough and accommodating, as I had to bring my littles with me and they were too young to leave in the waiting room alone. She even repeated my issue and the medical history I had given her before leaving the room......I could literally kiss the provider. He came in and pinpointed the source of my pain, explained what the pain was and how it may have started, and gave me a quick resolution. Even though my insurance is not accepted here, Id gladly pay the cash price again for the hospitality and service I got!!!! I love this place!!!

Very fast and pleasant, walked me through every step with details . I recommend anyone to come here

The doctor was quick. My son was happy at gaining candy after the visit.

This urgent care is phenomenal, friendly staff and l great doctors. This is the only urgent care we will use. Been here a few times and always get the same great service. Thank you

Always a great experience! Fast, friendly, and knowledgable!

Would Not Recomend went in for Visit on June 13 2024 for Swollen Leg .I stated that Most LIkely was a Allergic Reaction, there was no Test run or Medicine Prescribed,After talking with a Friend of mine and sending Picture of my Leg ,who is a Medical Professional they Argreed with me that is probally was a Reaction and recommened to take Bendryl and within 2 Days my Leg was back down.Complete waist of Time

This is by far not the closest urgent care I could go to however, I travel here because I am always seen fast and the staff if very friendly and understanding of my unique situation.Ive also taken my 1 year old and loved the way he was treated as well. Im a busy mom and person and nothing beats the fast and friendly service at this urgent care.

Shelby was great !!! She was awesome with my 10 year old !!!

There was hardly any waiting and Dr Patrick assessed my situation and made astute recommendation for my treatment.

I was expecting a long wait, but wasnt as long as I expected. The staff was very courteous and professional. Couldnt expect more from the doctor, he was excellent. My wife & I thought that we had a bad cold, but we were tested for COVID and found that we tested positive for COVID. The doctor explained thourly our situation and what to do & what to expect and prescribed the proper medication for our illness. I would definitely recommend your business to any one.

Love the professionalism. I love Shelby energy and positivity.

Prompt service, cheerful staff, good care. All together a good experience!

This is by far the best urgent care. I have visited this site twice and recieved great care both times. I didnt have to wait long to be seen. All the staff is friendly and the place is always clean.

Everyone was very polite and patient.would Recommend to anybody

Very nice clinic, the rooms are clean the lobby is very nice. I liked the staff from the front office to the nurse who took care of me. Thank you and will come back again if & when I get sick again

I highly recommend them great doctors, nurses and staff took care my needs.

The waiting was a little long. But the rest was very professional.

This is what a doctor office visit should be like. Highly recommend Healthcare express!

Visit went well. From the front desk girl to the people working in the back everyone was friendly and welcoming

I get my yearly prescriptions renewed and my minor medical needs from the doctor and nurses there. All the services provided they provided in their professional manor. Great place to go to for my non life threading needs.

Not only is this place beautifully pleasing to the eye but the care I received was outstanding! All of the staff were very nice and professional and made me feel that I was getting the best care! Kudos to you!!!

Ever since Kaylee got my boss to stop itching(and bitching)morale has went up!!!…thanks Kaylee!!!…

As usual, EXCELLENT care: Capable, attentive, courteous handling of my medical needs

I felt as if I had to die to feel better lol! Bad joke! The burst and PA I saw were efficient and got me seen and treated in a timely manner. I was visiting from out of town but would use them again

The doctors are so sweet and helpful!

Great place, staff is very friendly and are very professional.

Time wait not more then 15 minutes. I had one person ahead of me filled OUT A SHORT FORM GOT SEEN AND GOT THE RIGHT TREATMENT BEEN HERE BEFORE AND LOVE THE FRIENDLY PEOPLE AND CARING DOCTORS.MY FIRST CHOISE WHEN I CANNOT SEE MY REGULAR DR.

Shelby, Kaylee, and Dr. Jack were friendly and professional!

The staff was very nice friendly and professional I will return

Great doctors and staff he was very concerned about my health and took time to understand me they definitely met my expectations

Everyone was very friendly and very helpful. Was in and out very quick

I have always been treated with respect. Staff always very professional and caring. No matter which professional saw me, I could tell he or she actually listened.

Very friendly, and knowledgeable staff, would recommend for DOT physical…

This place really cares about you and will take time to talk to you and take care of you. Its an A1 facility! My go to when Im in a pinch!!!!

There was nice and quickly to get me in the back room

I had a great experience.. I was well cared for.I love this place & would not go anywhere else when in need of medical assistance.

My daughter came in sick, the whole staff was nice and professional. They saw us very quickly. We will definitely be back.

Quick to get to the back. Very courteous staff. Everything is digital though, so intake forms require you to have a phone.

Friendly, fast, easy.Atmosphere was soothing.All the staff was very helpful and professional.Front desk had me signed in efficiently.The X-ray tech, was smooth and comforting while I rambled on about how I was worried I was dying.The doctor addressed all my concerns, and even poked her head in while I was waiting to update me on what was happening.Cheap, fast X-ray for my sanity while I recover from a fall. Thanks y’all.

Better call before going for a DOT Physical. They do not do these just any day of the week. Things have changed.___________________Just went there today for my DOT Physical. All three ladies were very nice, professional, and prompt with the service. Facilities were very clean. This is my kind of place. You will love it.

The staff was very friendly and I was on and out quickly. I will definitely go back if needed.

Wonderful nurse and Doctor! Very caring and concerned.

Absolutely one of the most convenient urgent cares I’ve ever visited: I walked in at 11 and left by 12! They use SOLV which is an online check-in system. It allowed me to fill my intake paperwork from the safety of my car. The waiting area felt like a living room & was very clean. The receptionist and the nurse were very kind. I received my test results within 20 minutes. The Dr. was very informative and empathetic.

They always do a great job

Very satisfied with this visit, treated like I mattered.

Great people and service. Best in town

Very friendly atmosphere and seen in a timely manner

I wouldnt trust them with their own childrens healthcare. Scalper prices, but thats what you get in Louisiana

I like the people here. The on-line check in, paperwork, and booking through their web site is a huge time-saver. It was worth a wait on a very busy day. UPDATE: We returned a year later, still found fast check-in, friendly and efficient care providers. Skin infection clearing; MUCH BETTER than any ER in town or having to wait to see our GP. Thanks!

The Doctor Paul was wonderful and help me with my flu problem I had Im so glad they found out for me with there test.

Nice doctor. Mad my son feel comfortable

Great service. Definitely a 5 star experience.

Very cordial and down 2 earth. Much better than expected since I dont do doctors

Love the staff, loved the location, loved the doc and the fast service but when I went to check out after my short visit for a sinus infection visit I was told My bill was almost $1100 for a 7 min visit with the doc. All I got was a shot and a script. Thought that price was a little over the top for the services received and the amount of time I was actually there. If I could have seen my internist today the max her bill would have been would top out at about $175-200 and that might be on the high side. This billing is more in line with an ER billing than an Urgent Care Facility. What the heck?

Took my 95 year-old Dad in on a Sunday because his eye was causing him much pain. Didnt have to wait too long, and the doctor (Dr. Culbertson?) conducted a thorough examination and prescribed an antibiotic cream that completely eliminated the pain by the next morning.Everyone at this clinic (doctor, assistants, front desk) was very friendly, and I appreciated the way they took care of my Dad. We wont hesitate to use this clinic whenever the need might arise.

Every time I’ve been here in the past the receptionist are rude and not helpful. I took my daughter in and I needed immediate assistance and the receptionist left us at the check in window for way too long. Meanwhile the nurses were just walking by and ignoring that we were even there. When I politely ask for an explanation she got very defensive and hateful. Also they always seem to be understaffed.

Been seeing jack since Adams retired good dr good person has wonderful manner about him nursing staff top shelf as well won’t go anywhere else!!

I’ve been twice and everytime they act like they don’t wanna actually figure out what’s wrong they just wanna get you out both times I stayed sick and was misdiagnosed and had to go somewhere else. Will not be going back.

Went for high blood pressure. Very courteous and everyone was wonderful. Happy to have them in the area instead of having to travel 15 to 20 miles anywhere else. It took me more time to sign in ( 1st time) than wait to be called.

Great first time visit with excellent service and care I will most definitely choose the HealthCare Express Urgent Care again.

We were out of state when my wife got ill and had to find the nearest urgent care. Dr Reynolds, the nurse, and the front desk were all amazing. Did everything they could to help and went above and beyond in trying to make my wife feel better. I would highly recommend them to anyone coming through Shreveport.

Was seen very quickly. The doctor is extremely nice and helpful. Always a great experience here when my family doctor cant see me for a few days.

I was is serious lower back pain. Couldnt sleep. Couldnt sit. Couldnt stand . Could not get comfortable for bout 2 weeks. Didnt know what I did to it. Im in construction so really no telling. The nice ladies got me in and gave me two shots and 2 hrs later I felt like a new man. I really appreciate it. All of you were awesome. I will refer everyone I know.

Today, I visited this location and had the worse experience ever!! The nurse NIKKI WAS HORRIBLE!! Nikki was ready to close at 6:30 pm because, during my visit, Nikki informed me she would not help or do anything because they close at 8. Then she said, you will have to pay $250 for this, $250 for that, and then $45 for this. Okay, we can deliver that; tell me how. Why did I say that? Nikki stomped her feet, huffed, and puffed like a 6-year-old. Nikki didn’t want to hear that because she closed at 8 PM!! Then the manager JACK came out front. We can’t help you all today. I asked why. He said Nikki already informed you why. I said no, she just told us you all close at 8 PM, AND it is NOW 7 pm. I said no NIKKI told us if we wanted any help, we would have to pay out of pocket. She would be able to assist us. We agreed to pay out of pocket. Now it’s another issue. You would have thought Jack as a manager, would have been a little more mature about the situation, but unfortunately, he wasn’t. I have realized today some individuals don’t need to be working face to face in public because of their personalities.

Treated with professional care and was in and out very quickly. My first choice when I am needing medical care.

Lovely facility. Very professional staff. Very short waiting time. Excellent treatment. Easily the best medical facility I have ever been in.

Dr Butts is a great PA. He is very patient and listens to what is going on. Seem to generally care about my overall health.

We tried to bring my little brother in because he was cut deeply in his forehead. We got there and it was somewhat time for them to close but it was the closest to us and my brother was bleeding a lot. We walked up there and the fat lady at the reception desk turned us away with my brothers face and everything covered in blood.

Worst Urgent experience ever, called day before to make sure they had my paperwork and it was confirmed they did, so they were expecting me. I arrived at 8:00am when they opened and they took 4 patients in ahead of me, I was there for 2 1/2 hours for a 30 minute visit.

Always a good experience and treated great!

Have always loved this place and the staff. They always take time to listen to you and not herd you like cattle. Now the new online appointment has got to be fixed or gone, don’t offer an appointment option and leave you in the waiting room with the walk ins. Just leave it as first come first serve.

I came from out of town after experiencing my symptoms for a week out of state (a whole insurance thing). The wait time was great, no other patients were there, and the facility looked and smelled like a spa upon walking in. This was about the only good thing about this place and the reason for two stars instead of one.The nurse was cold and very curt, and the doctor listed things I *could* have but then couldnt do an xray bc their tech had already left for the day, and didnt give me any immediate relief for anything except my cough with a prescription for cough syrup. They didnt even do the usual Flu/Covid swab. As soon as I left the building and walked about 15 feet from the door, they were locking it behind me. It was obvious they just wanted to get me out so they could go home, which I understand since I was their last patient, but I needed help, or else I would have waited until I was back in my hometown to go to my normal urgent care in the first place. I went to my hotel and cried...mostly from pain, but also from frustration.Upon arriving home, turns out I had pleurisy, bronchitis, and a strained intercostal (rib muscle). There I received the care I should have received from this place: an xray, a Covid test, a breathing treatment, both a steroid and pain injection, an antibiotic, an inhaler to take home, prescription cough syrup, and a muscle relaxer.Dont go to this place if youre in a pinch and need immediate relief (which is what urgent care is supposed to be, correct?). Im finally on the mend, but no thanks to this place, unfortunately.

Your staff was very friendly n helpful in answering my questions when I called fir info.Your office has a pleasant setting -Thanks for following social distancingReally am thankful for taking my husband n me when we needed the testing done due to the fact that we were from out of state- you were there to help us!! Thank you!

The experience was thorough and I was seen quickly although I thought it would be different since many people were in front of me.

Had to wait 2 1/2 to get a rapid Covid test. I was a little impatient but the new variant has just went crazy came back inconclusive. So they did a PCR test hopefully comes back negative. But I just want to be sure before I go home to my 7 year old daughter. Doctor was very good at explaining what was going on.

Excellent service. Helpful stagg

Very professional and extremely friendly.

This place needs to just close down. First in April they called in a prescription for my sick five year old. The pharmacy says the dose they submitted did not exist. We ended up in the ER and then admitted to the hospital. Today, they don’t even call in the darn prescription. My child has an ear infection and they claimed they would call the prescription in. The pharmacy has nothing. This is not a good place for kids because they simply don’t care if kids get better. Y’all need to do better!

From the moment I walked in Professionalism and Kindness, was an overflow. If needed will go again highly recommended, To the staff Thank you 😊 💕 for my heart ♥.

They are extremely slow. Waited over an hour for flu test results. Total time in clinic 3 hours with 2 hours back in a room waiting on test results the majority of the time. Nurse was friendly but everyone else was extremely unprofessional

They were very nice and prompt not much of a wait time.will go back if I need to. Very pleased. Not the results I wanted but still pleased with the staff and Doctors.

Great friendly staff, Providers are awesome and really take the time to help you with your issue! This is my primary care choice!

Very quick fast and soo friendly

Visited here to get my son a sports physical for school. Everyone was friendly. The facility was clean. We were in and out. Great experience overall.

I recommend anyone needing health care to stop in. They are friendly, efficient and helpful. They listened, prescribed and got me on my way quickly.

Shelby was absolutely amazing!!!

Service here is always awesome. From the receptionist to the doctor! Facility is always clean and the entire staff is pleasant and professional!

Excellent care, caring and respectful staff. HCE covers such a huge variety of illnesses and injuries that the ER would charge so much more to treat and take SOOOOO much longer to get to see a doctor. I actually drive past 2 different quick care places and 6 more miles just to get to Health Care Express because I know Ill be in and out, and back home before I will even be put in a room at the other quick, urgent, and velocity places. Well, well worth the drive. It has never taken me longer than 30 minutes in and out, and when you feel yucky, thats important!

Excellent service!! would use them as my primary !

Got in and out! Very easy experience

Very friendly staff. Doctor was great and very thorough. Had a little problem with my insurance and they helped get it straight! Will most definitely go back!

Giving FALSE positive Covid test results!!!I took 5 test: 1 there, 2 at home, 1 through CVS and 1 at an ER… out of all of them this was the only one that came back positive! I told them there that it wasn’t right. They caught an attitude and said theirs is more accurate. Idk how theirs can be any more accurate than an er and a cvs lab!!! I wouldn’t recommend going there unless you’re wanting a false positive result!(I had to get tested for work because of sinus infection. I had to prove I didn’t have Covid! Which I knew it wasn’t.. anyways) 😒

Very courteous and friendly. East to check in and doctor very informative and friendly. Answered all my questions.

Even though it was busy on this particular day Healthcare was able to get me in and out at with no issues.

Very fast and great service

Amazing place! If you need to be seen on the weekends or after hours, this is the place.

Very unprofessional staff , my husband was a new pt., so we filled out the proper paper work and turned it in to the receptionist ,she then placed the information in the computer, after her and the triage nurse was threw talking and texting on their phone they called him back .. The doctor (Im assuming ) bc she did not introduce herself , walked into the room , my husband had staph and it needed to be lanced , she cut with a blade not a scaple but the blade itself ( which is a safety issue ) she did the procedure and placed her gloves in the trash , then proceeded to pick up all contaminated items with no gloves and did not wash her hands , which really didnt effect my husband but it will the next pt. she came in contact with and then I thought who did she see before my husband and what diagnosis did they have , ugh , I have been a nurse for 20 + years so I watch for safety issues along with infection control , I DO NOT recommend this place and will warn my family and friends about it

Long wait but that’s expected during a pandemic. The staff was great, very friendly. Great care given! No complaints

HCE was clean. Staff was efficient. My Nurse or P.T. was AWEsome !! She was knowledgeable, helpful, great personality - that goes a LONNG WAY when you dont feel well...rather than a sullen person; GO HOME if you want to act like that. TY to HER !! Wish I had her name.Dr. or P.A.- I didnt catch which one he was; very helpful, clear, communicated well, listened, concise. Thank you all. I have been going to the Blanchard LA HCE since it opened. Thx 4 being here. Rene

My visit went well other being there 2 1/2 hours and I had made my appointment online. But Kristen at the front was precious and I went and laid in my car and she called me when it was my turn.

This place was awesome, I prebooked ahead of time, and they took me on time and covered all the bases to make sure I had adequate care. Everyone was professional, was out in an hour.

They charged me $50 co-pay for an office visit (and coded/billed my insurance company as an office visit as well) instead of charging / coding for a COVID test...which would be 100% percent covered by insurance and nothing out of my pocket if it was coded corrected (as is FEDERALLY MANDATED!). Even when I called them about it they wouldnt budge...not sure if it is sheer incompetence or just fraudulent!

Excellent Addition to the Blanchard Area!We walked in on a Saturday afternoon and were out in about an hour. Lovely waiting room, Friendly and Knowledgable Staff, Excellent Service.

Very pleasant experience. Kind people & knowledgeable. Very helpful. Nurse Nicky was kind with great technique. Highly recommend this place.

Very nice staff. Easy to get too. Very clean facility. Didnt have to wait. I liked the online scheduling.

Everyone was caring and professional! Thanks for excellent care!

I had a great experience today. Everybody was nice Dr Bricketwas very nice I was very sick. The place was very clean I would recommend anyone to come here, there is no long wait.

X-rays can be done here. They accept most insurances. They dont accept medi-caid at this time. Beautiful place...super clean. Now I wont have to drive all the way to Shreveport on weekends when sick.

I like this location. The provider was very thorough with what I was experiencing.

Great staff, extremely clean and modern facility. Have had finger stitches, xrays for pneumonia, and seasonal allergies treated. Love Lindsay!

Friendly and helpful staff. Very kind and respectful. Would recommend to anyone.

I love going there, always make me feel better always, fast service and excellent service

HealthCare Express Urgent Care provides timely and accurate medical treatment. The staff is helpful and professional. I highly recommend them for any treatment short of loss of life or limb.

Nice friendly staff, easy to make you your own appointment, fast service

I was actually treated and feel 100% better. Many thanks to Dr Culbertson.

Great staff, from the receptionist to the Dr. And all the support staff in between... you guys are wonderful and caring... its very refreshing to have that in this area.

The service was fast and thorough. My nurse was AMAZING. I would recommend this location to my family and friends.

Very clean nice and super nice staff! ! Was in and out faster then what normally takes to fill out paperwork at others. Highly recommend! A great addition to North Shreveport

I asked the receptionist a few questions and to see when they close and she was laughing . Very unprofessional! I didn’t find anything funny . smh great place to go just a rude receptionist.

Took my daughter here and the service was amazing. The entire staff was friendly and service was very fast. I definitely recommend!!!

Very good

We use them often, and they always provide great service. Mylene is wonderful!

Great place! Fast, VERY friendly and Easy! Everyone from the provider to the front desk were AWESOME!

They Are very efficient and caring. I give them praise for their professionalism, courtesy, and customer service! They were Awesome

It made me feel safe

Warm, friendly, pleasing atmosphere. Quick, polite, professional service.

Kind. Professional. Helpful. All of the staff were the previous comments.

They really took care of me this morning. Sign in process was easy and they got me in and out. Made sure I was well taken care of.

My concerns were taken care of and the location is in a great area.

The office was very warming and the office personnel were friendly, however I was very disappointed with my visit because I was expecting them to do an xray to see exactly what was going on since I told them about my past history.

I had an appointment and they were very professional and they gave me the utmost care. Would recommend.

This is so easy to get in and out with help fastThe staff is friendly and very helpful

Rapid service with a smile :)

As always, courteous and professional employees. Very short waiting time.

I was a walk in paying cash. Was treated professionally and courteously. Price was reasonable. Thank youPatrick

Will never use again. Constantly getting bills over and over. Did not have the medication I need so they gave me something different and was told if it didnt work come back and they will try again. Didnt work so I went back and still didnt have what I need so I left with no service and still got billed.

Great people, courteous and timely. Got good care!

Nice place to visit, beautiful warm atmosphere, receptionists , techs, nurses and doctors care about your overall well being.

Nice atmosphere and doctor

Was in only about an hour, The PA was AWESOME, THANK YOU