ProHealth Labs and Medical Care

This places looked great from other reviews but I had a bad experience unfortunately. I got here when they opened and waited 45 minutes. No one showed.I understand there are times when things happen and people run late to work — but 45 minutes is bad. After 20 minutes I called 3 other ProHealth labs and no one could tell me what was going on. If there is only one person working, they need to communicate better. It’s a bad way to start my day, and it caused me to be over an hour late to my morning meeting. I ended going to the nearby Ascension Hospital, which has a much bigger facility will always have someone there!When I called a few days prior to my visit to see about scheduling appointment, which they do not allow you to do, the person on the phone was very helpful. Part of me wishes she had not been as then I would not have wasted 45 minutes, waiting for them to open the doors!

Karly and Anna do an amazing job! Never feel the needle and I’m always so welcomed when I have to go in. Karly makes sure I get my results back asap and they’re always so helpful when I call or email with questions! I won’t go anywhere else! Thank you, ladies!!!

Nicest staff ever!! They were so sweet and talked me through everything and made me feel very safe as it was my first time getting blood testing done.

Unfortunately, Im going to have to drop my rating. I was told all locations would be open New Years Eve, so I dove an hour to this location due to a work related test to find out its closed.

The nurses are great and fast we appreciate there’s job thank you for your job

Easiest walk in TB test of my life! Sweetest staff ever! Would 100% recommended

Carley is AMAZING! She made my experience painless and answered all my questions. Pricing was very fair & not a long wait at all.Can not say enough how awesome Carley was. She keeps this place running smoothly!

Anna did a fantastic job today with my hair follicle test. She was patient, kind, and professional. Great experience and nice office.

I have gone time and time again for lab work here at the santa rosa beach office. Ms. Karly is hands down the best phlebotomist i’ve ever come across. She always gets the perfect stick, doesn’t even hurt. Her and Ms anna are always kind with me and any other customers that come in. They get you in and out just incase you have places to be. By far the best office and I highly recommend them out in santa rosa beach.

I was very nervous beforehand; Ive never been good at getting stuck, but Rekeitta was very personable and made me feel comfortable. She was gentle with the needle and before I knew it it was over. The lady at the front desk was very sweet. Their prices are absolutely affordable and the service was great too, I will be recommending to other locals!

Took my 16 months old to get an iron panel and CBC and the nurse did so good. So grateful and thankful for her patience with a my crying baby. Amazing service!

Wow! Really wish I had known about ProHealth sooner. The ladies working there are kind and efficient. I was in and out the door with a b12 shot in about 7 minutes flat. The facility is clean. The price was cheaper than getting one through my primary doctor WITH health insurance. And I can go when its convenient to me, no need to make an appointment. You have a long time customer in me!

Ive been coming here for almost a decade. The prices have skyrocketed and the new staff is awful. Horrible attitudes and blew my veins. I used to have a great experience here, but I will never go back.

I came in for a CBC because of a GI Bleed. Tawanda helped me when I arrived and was very kind. She even went above and beyond to get the results to me the next day before she left work. She returned my call promptly and was very kind and professional! I will say the tech that drew my blood was also exceptional! Great experience.

Busy office because of new staff. Arrogant attitude. When there were no problems, all nice; when there was one, broke apart and acted with unkindness and pretentious.I am trying to ask for refund. I am still at the office writing the review and you would allucinate if you heard how the receptionist is talking to me… out of control… I am waiting for a call from Amanda the manager.

They are always polite, efficient and get me the results ASAP without any hassle. I always send my patients to them!. It would be great to have a location in Destin especially when the traffic going to SRB is so bad.. I have space available right next to my clinic! Would be great to have ProHealth as a neighbor!.

The ladies here were so nice and worked very quickly. I was in and out in just a few minutes. Lab results came back 2 days later. way faster than anticipated! Very pleased with their services and will happily use them again in the future.

Arlene is always kind and helpful. Shes also very gentle with the stick. The prices are great, I dont have to hesitate before having bloodwork done anymore! The facility is also very clean.

I have been to Pro Health multiple times for different types of doctor requested blood work. I have always been treated very respectfully and professionally. The results are always very timely and efficient. I would recommend Pro Health to anyone who needs the services they offer.

Arlene is great! We have been using her for years. I am a really big chicken when it comes to needles. She always makes an extra effort to calm me and care for me.

I am not always easy to get blood from.😒 I had to go into Pro health today and she was incredible! I wish I knew her name, but she was great. Enjoyed talking and an absolute painless stick!!

I came in to the SRB office get a drug screening for the Coast Guard. After getting my results I found out that the form they were on wasn’t the right one I needed. Tawanda went above and beyond to get my correct form filled out. It took a few days to find the right person but she stayed on top of it, kept me informed about the status, and got it done in a timely manner. The staff at this office is fantastic and go out of their way to help you. Thank y’all so much!

Great urgent care clinic! Got in and out quickly!

Love the ease of access and affordability of lab testing. Our family doesnt have health insurance and the few practitioners we utilize always need updated labs. Prohealth in Santa Rosa Beach is so convenient for us.

Punctual, professional and friendly staff. Anna did an excellent job, drawing blood gently and kindly.

The ProHealth staff were kind and helpful. They made sure I understood my options, and talked me through any questions that I had. I will definitely visit them again in the future.

They have a very friendly, professional, efficient, and clean environment. I will definitely use them in future if I need more labs. I have already recommended them to my other family here in town. Thank you!

BEWARE THEY DO NOT TAKE INSURANCE AND WILL NOT TELL YOU AGEAD OF TIME. 88 FOR GENERIC BLOODWORK

Outstanding I was there when she opened the door I was took right in. Very professional, I saw every step to my sample all the way to sealing. Keep up the good work.

They wanted to charge me $735. Ulta labs is $355!!!! Greed is disgusting.

Friendly and efficient staff. Reasonable prices compared to other Labs. I will go there from now on for my blood work.. Excellent!

My experience every time I go to ProHealth has always been great. They are very reasonable on what they charge and the staff is very polite and welcoming.

Ms.Karlie and Ms.Anna were amazing if I could give them 100 stars I would….

Staff was amazing in Santa Rosa Beach, both office manager and phlebotomist! Thanks John W.

Clean facility. Friendly staff. Quick service. Affordable lab work. Highly recommended based on my experience.

ProHealth has friendly employees, fast service, and a clean environment. They also have very reasonable prices!

Fast and professional. Prices are reasonable and I got my results back before it was expected.

Polite, Fast and Easy, not much else to say. The Service was Great!

Highly recommend! They’re quick, nice and helpful.

Great professional team.Got me right in with great advising.

Clean, friendly, fast and quick test results sent to you and your doctor!

Staff is rude and prices are insane.

Fantastic team here. In and out with quick results!

They were really nice 👌

Testing

I waited too much for nothing