ARCpoint Labs of San Antonio South

1139 SE Military Dr Suite 108, San Antonio, TX 78214, United States
Appearance
ARCpoint Labs of San Antonio South
Comments
Re
Review №1

We were told to come in right after court but my ex was having delays. the receptionist was very understanding, accommodating and allowed us to get all the paperwork and things filled out ahead of time anyway. Very sweet, helpful and compassionate.

AN
Review №2

“I had a fingerprinting appointment at ARCpoint Labs scheduled for 12:30 pm and arrived at 12:00 pm. The front desk informed me that they’d take me after 12:30 due to their lunch break, which was completely fine. However, just two minutes later, another friendly staff member came over and offered to start entering my information into their system to save time in case additional details were needed. Overall, I had a great experience and highly recommend this place.”

Ru
Review №3

Fast and professional service for my PreTSA appointment. The key is to ensure you bring the recommended identification documents. The staff is knowledgeable and customer friendly. They will explain every step of the process as you progress. From start to finish took about 10 minutes. Highly recommend this company for the PreTSA signup.

Ke
Review №4

Ive had a great experience everyone was so super nice all my questions got answered and the appointment was very quick as well

Ti
Review №5

I had an appointment for 2:00. I arrived early at around 11:30. I did not mind waiting till 2:00 if I had to for my hazmat fingerprinting even though there was no other people waiting for an appointment. After waiting about 5 minutes I was told they do not do hazmat fingerprinting. It was a complete waste of my time To make this appointment off of their website for my haznmat fingerprinting and they do not even offer this service. The lady behind the desk is very rude.

Sy
Review №6

Quick and easy experience! Arrived early to my appointment and was taken care of right away by Yvette, who was very friendly and processional.

Vi
Review №7

I was taken as a walk in. Everything was done within 15 minutes. I highly recommend this place! Great customer service!

Je
Review №8

Fastest processing Ive ever done!! In and out in less than 15 minutes! Staff is nice and very helpful

ma
Review №9

I was very surprised with ARCpoint Labs services while applying for my TWIC card. The Service was quick and easy, I recommend anyone trying to renew or apply for their TWIC card

Ju
Review №10

Highly recommend! I needed my TSA precheck and they had me in and out in less than 10 minutes.

An
Review №11

Appointment was at 850, walkes in at 840, was in and out in 30 minutes, fast quick and easy for a TSA background check.

Ly
Review №12

Always friendly every time I go in she always listens to my concerns before blood draw. It’s the only place I prefer to go for Talent testing.

Ja
Review №13

Great and fast service! The lady was super nice and helpful. Thank you

Qu
Review №14

My appointment was scheduled and held to the time that we decided. The process was seamless and the staff was courteous, friendly, and professional. I was in and out for my TSA appointment with little to no delay.

Ab
Review №15

Office workers were very polite and proficient. Process was very quick, workers have routine down pat. They made me feel comfortable and confident in their abilities. I would recommend them to everyone.

De
Review №16

Almost no wait. Professional and attentive. My application was taken care of quickly.

De
Review №17

I had a great experience when I was there to get my TSA precheck. The front desk ladies were prompt and fast. The service was WAY faster than I expected, and I was in and out of the building within 10 minutes.

Ke
Review №18

The receptionist was awesome. Very helpful. Thank you for courteous service us today

Ri
Review №19

Plaçe was convenient and close to me. The employees are very friendly and helpful in every aspect of the process. Everything was conveyed in simple and easy ways, so that nothing was confusing or inefficient to process.Time wise, the whole process was probably max - 20 minutes. This is the fastest and best experience regarding anything dealing with Government processes.

Ro
Review №20

The place is a little hidden, but finally I was able to find it, if you read the instructions to details when they give you directions you won’t have a problem finding it. As you walk in the place it is very clean and organized the first thing I noticed was the staff, very professional, very friendly. I told them what service I was needing, because they have different services, and they were able to help me right quick and were able to get my documents in order to confirm that I wasn’t missing any other documentation. I waited about 10 minutes In the waiting room after they call me up. The lady that did my process was very attentive and quick I was out in less than 20 minutes. Thumbs up to that place.

P
Review №21

Very thorough and convenient! Very polite staff and the facilities were very clean.

ma
Review №22

Friendly and fast service. I didnt have to wait long to be seen for my appointment. The clerk was very friendly and courteous and made the process very easy to understand. Overall Great Service!

al
Review №23

I had an appointment at 11, got there at 10:50 and was completely done by 11. I was totally impressed.

Ke
Review №24

This was a wonderful experience. Everyone was so friendly and helpful. A big Thank You! To the staff!!!

Sy
Review №25

The lady in front desk was very professional and sweet & walked me through the whole process. Such a sweet lady

Ch
Review №26

The technician and doctor did a great job at finding out what was wrong with my nerves and muscles in my arms, hands, and shoulders. They were very thorough and helpful in letting me know what they were going to do, the process, and the results. I would highly recommend them.

An
Review №27

The late took me in last minute and was very thorough and polite. She got me in and out, thank you!

ca
Review №28

Went in early for my twic card and was seen right away! The lady at the front that checked me in helped me through the whole process with a positive attitude. 10/10 would recommend this place to everyone needing their twic card.

ha
Review №29

Good customer service, wait times was quick, definitely would go back

La
Review №30

From the start when making the appointment through being greeted in the most helpful manner in the lobby while getting checked in, to the meeting itself I was treated professionally leaving me grateful to know of your fine offices. Kudos to your team. As a businessman, I can say they are operationally perfect and it is a tribute to you to have built such a fantastic team.

So
Review №31

Arrived early and prepared with documents needed. They saw me early and I was out quickly. Everyone was polite and professional.

Ro
Review №32

Fast, easy, professional business.In and out in a flash. The young lady who helped us was very knowledgeable, friendly and efficient.

Br
Review №33

When I walked it I was nervous but they made me feel very comfortable and asked me what I was here for and answered all my questions with helpful answers. They bed side manners were excellent, also one lady was in training on her first day and the staff was really showing her the correct way and explaining to her and as a bystander it was reassuring that they do everything very carefully to when showing her how to correctly Seal packages and send off correctly. I would use ARC point on military dr again .

Sy
Review №34

Quick and easy process. The lady that did my test was very nice and straight forward

Ma
Review №35

Easy, quick, smooth experience for my TSA pre check appointment! I forgot my passport and they worked me back in as a walk in later in the morning with no problem. Highly recommend this location!!

La
Review №36

Very friendly staff! The process went smoothly and was surprisingly easy! The young lady helped checked me in and also did the processing; she was very quick, clear, and courteous. She did her job with a smile! Thank you!

Gr
Review №37

I got my blood drawn there, it was much more painless than other places Ive been. The staff is great.

Ca
Review №38

Everything was great. Greeted up front, signed in and everything was explained. Fast and easy.

J
Review №39

The entire staff was very helpful and kind. Fast prompt service was greatly appreciated. Thank you

Ro
Review №40

Fast service, personal very capable. And friendly. Thank you.

Ju
Review №41

They did a great job making sure that I was taken care of and any questions I had they answered and very friendly people

Pe
Review №42

Great place to go. The employees were friendly and amazingly helpful. Everything was done so fast it was great. Highly recommend if you need anything done here.

ha
Review №43

Great place for TWIC. They’re super speedy and very professional. Not to mention they are friendly and polite.I will definitely use this location again for other things as well.

Me
Review №44

The lady at the front desk was so friendly! I had a great experience.

He
Review №45

Staff way knowable about the process and help us to understand how the process works. Loved the info on the corn husker lotion

Am
Review №46

Very professional, kind and courteous. Highly recommended

F
Review №47

The staff here was excellent. I booked an appointment online for TSA Precheck and the staff had me in and out in just a few minutes. Very professional and knowledgeable in what they do!

Ch
Review №48

My husband, mom & myself had staggering appointments for the TSA Pre Check. Everyone was super friendly, helpful & time efficient. The guy at the front checked that we had all of the right documents before going back, once I went back she was sweet & answered all of my questions. We were done within an hour.

Pa
Review №49

Very difficult to locate the office from the outside of the building. Staff was excellent once I did find it. Not sure if I missed it, but I dont remember receiving notification that my TSA pre had been approved. I had to check my status online to determine that.

Gu
Review №50

Fast and efficient service.every thing from twic to hair follicle a one stop service.

Fr
Review №51

Very professional and efficient. Overall great experience.Thank you

Fe
Review №52

Everyone in the office was very pleasant and ready to help with any questions or concerns I had. It was a great experience

To
Review №53

Went in for my TWIC card. There was a slight delay when I arrived but the staff was super friendly, I barley even noticed. Once we got going, the lady took care of bis and we were done in no time. Thanks ARCpoint👍💪💯

Ma
Review №54

I came to ARCpoint labs for a TSA precheck application. I made my appointment online, which was quick and simple. For when I came into the office, the process again was very quick and straight forward. The staff was very friendly, and made my appointment flow swiftly without any issues. Thank you for making this experience run smoothly!!

Ja
Review №55

I am very satisfied with the treatment they gave me they do their job very well very professional

Sh
Review №56

Made an appointment online for TSA pre-check and didnt wait more than two minutes in the main lobby before I was taken back for the application process. Very quick process. I was in and out in 15 minutes and the staff was friendly, approachable and professional.

Do
Review №57

Processed my TSA precheck very quickly and professionally. I got my approval in 3 days, which was great.

Ti
Review №58

The team was friendly and helped get me checked in quickly. I had an appointment but came a few hours earlier and they accommodated me not long after I arrived. They were having some system difficulties for the TSA Precheck system, but they were able to work through them and looked like they were keeping everyone on schedule.

Ma
Review №59

They were very professional and efficient. I was getting my pre-TSA done and it was great.

Ro
Review №60

Staff was pleasant, respectful and friendly. The young lady who took my fingerprints alerted me to a charge I paid online and was not supposed to pay it. I was able to get a refund!! If it wasn’t for her I would have never known!!

Mo
Review №61

Great experience. Quick service. Staf bery friendly.

Mi
Review №62

It was great - quick - simpleThe lady was sooooo polite!

Ha
Review №63

Excellent service. Got in and out quickly.

Ma
Review №64

The 2 ladies that were there the day I went were very nice. Their system went down and they were backed up so our appointment was late but even so they made sure to look out for everyone. Went around in the back to bring out chairs for everyone that was standing. Made sure everyone was OK and tried getting everyone in and out as quickly as possible.

Ca
Review №65

They ran a little behind the day we were there for our PreTSA. However, with using our passports she processed us through quickly. The lady we worked with was very pleasant and knowledgeable.We had our number from TSA within 48 hours!

El
Review №66

Supper quick with getting me in and out scheduled an appointment online and only had to bring 2 items of identification

Te
Review №67

Friendly and efficient staff made for a quick and easy TSA appointment. Be sure to read the instructions about your arrival before you head over. It details what you need to bring with you and also the location I went to would have been difficult to find without those details.

Wi
Review №68

I came here to complete my application for a TSA known traveler pass. I had a little trouble finding the place, but once I found it, everything went great. My wait wasnt long, the person who helped me was pleasant to deal with, and the whole process really was a breeze.

Ka
Review №69

The TSA office services with ARC Labs needs better signage. I wasted 20 minutes trying to find their office due to a lack of prominent signage. The staff was very nice and we completed the meeting within 10 minutes. Overall good experience.

Ro
Review №70

The customer service was excellent! But they were short staffed which made for an extremely long wait.

G
Review №71

The staff were very professional and polite. The documents were not accepted even though they are listed on the website as acceptable. I do not fault the staff for the discrepancy. The three star is because of the lack of consistent information to all parties.

Ba
Review №72

I was impressed how quick we completed everything. The lady at front desk was very nice.

Jo
Review №73

Yvonne was very professional & efficient. Got me in and done even as I showed up almost 1 hr before my appointment

Ph
Review №74

The young lady that helped me was very nice and professional. I didn’t have an appointment and she set clear expectations on how long my wait would be and if she could she would get me in sooner, which she did.Thank you so much!

an
Review №75

Both ladies that worked there were extremely nice, professional and welcoming. Will definitely recommend this place and will come again. This appointment was for TSA Precheck

J
Review №76

Very efficient, Very neat, very friendly and very timely process for TSA Pre-qualified. Special thanks to the young lady who took me in as a walk-in & processed me in record time. I wish I would have gotten her name. But a very heartfelt thank you to her!!

In
Review №77

The office and waiting room are clean and comfortable .The staff were friendly and very helpful with information to answer my questions about my visit. It was a very pleasant and fast process. I recommend this office for anyone needing a TSA appointment.

Ro
Review №78

TSA Pre-check went great. The person handling it was very friendly, extremely knowledgeable, and diligent. The wait, even with an appointment, was close to an hour apparently because of some computer glitch.

L.
Review №79

Great experience! Arrived early do to less traffic then expected. They got me in early and out in a few minutes.Thank You!

Hi
Review №80

Went for TSA pre-check appointment; the attendant was friendly, knew what to do and quickly, and I was in and out within 10 minutes.

Mi
Review №81

Staff were so friendly and courteous. The appointment for TSA Pre went so smooth and easy. You should feel comfortable when go this place!

De
Review №82

Went by their appointment schedule and tried to finish in 10 minutes with TSA preflight questions as well as fingerprinting. Accepted credit card but not cash. Worth going to this location.

Pa
Review №83

Processing my TSA PreCheck was very easy and the staff was very nice and seem to be very proficient.My main concern was being in the facility that also processes labwork and covid screenings. If Im planning on traveling, I would be concerned that people would be coming to the clinic because they are sick or even to possibly rule out covid. Consequently, I would be potentially exposed to viruses or covid even prior to my traveling. I dont think the TSA PreCheck office should be close to the area where people may be ill.

Be
Review №84

We needed our KTN approval, called and discussed with the team in San Antonio. An appointment was set up for us. We arrived and realized we needed individual appointments. The team at ARCpoint accommodated both of us. They realized we were under a short deadline to get this done based on upcoming travel. Not only did they work through the issue, but they were also very polite and professional. We received our KTN clearance in just a few days and in plenty of time for our anniversary trip. A big Thank You to the ladies at ARCpoint! 🙌

Ch
Review №85

My experience here was amazing. They had me in & out in less than 20 min or so. Staff was kind & professional & establishment was clean. Well deserved 5 stars!

Ms
Review №86

They were friendly and helpful throughout my entire experience. They explained the next steps in the TSA Pre-Check process and what to expect. The location was a little confusing to find but after reading my TSA instructions again, it was more clear reading it the 3rd time ;)

Lo
Review №87

My husband made an appointment and I was a walk in! They were helpful and curious from the time we went to the counter till we walked out the door. The process went smooth and they answered our questions. We will use the facility again. Thank you staff!

Ki
Review №88

I went here for pre-check TSA appointment and I arrived about 15 mins early. I was allowed to be seen when I came in. The appointment was very quick and the staff helping me was knowledgeable and efficient with her work. I was out by the original time of my appointment.

Te
Review №89

Fabulous experience..... 1st, MA Susie... 👏 She took the extra steps to get me in as a patient, she was exceptional with her phlebotomy and her demeanor was pleasant and calm. The manager of this location was also in and was accommodating with her team and patients, which was nice to see in a workplace. Even though there are a few closer places for me to go, Susie won my business for ARCpoint Labs for all future draws..!! Thank you 🥰

Es
Review №90

Excellent service, on time and good facilities.

Ki
Review №91

Very Professional environment, wait was minimal. Staff was thorough and informative

Aa
Review №92

Easy experience getting my TSA Pre-Check done at this location. Friendly and helpful staff, they were timely and efficient.They keep that place cold though, so bring a jacket :)

Ma
Review №93

Great experience, personnel were attentive, courteous and knowledgeable. This made for a smooth process.

Ma
Review №94

The facility was clean, staff was friendly and all paperwork needed was simple and easy to fill out.

Ta
Review №95

Awesome! Technician who worked with my husband & I to do our fingerprinting for TSA Pre-Check application was extremely nice/friendly, knowledgeable and professional!

Ro
Review №96

Everyone there was very polite and efficient.

Bi
Review №97

I was a few min late to my appointment and they still got me in pretty darn quickly. Staff was also really friendly and kind.

Sa
Review №98

TWIC walk in- There was no wait, the office was clean, check in through a kiosk, easy to locate the suite, helpful staff made sure I had all the correct paperwork, and very friendly staff, gave me information on what text/emails, I will be receiving while I wait for TWIC, and the process after I receive my card. Definitely recommend this location.

Sh
Review №99

I was there for TSA Precheck. I was taken back on time. They were professional and very efficient. I was out in less than 15 minutes. Being prepared with my documentation helped.

Ch
Review №100

Easy to schedule an appointment and check-in! The staff was friendly and efficient, communicating next steps to ensure I was confident in what needed to get done after I left.

Mc
Review №101

Went in for a TSAPreCheck appointment, the lady in the front desk was so nice and helpful, made it a smooth process with getting my picture and finger prints taken. Explained how the process works and what the next steps would be after my appointment.

Le
Review №102

Yvette was prompt, friendly, and helped me through the entire process. Thank you!

jo
Review №103

The ladies who I encountered were very pleasant. And everything was timely. I had TSA approval and I was probably in there for a total of 10 minutes.

An
Review №104

The ladies at the office are friendly and welcoming. Was in and out in a swiftly matter. I strongly recommend anyone who’s in need of their services at the 1139 SE. military, they’re the best! 🌷

Ja
Review №105

Susie was so helpful and extremely friendly. This place is God sent. I don’t have any insurance and being the facility only does cash payment was a breath of fresh air. Everything that this company offers is extremely reasonable. I am definitely using ARC Lab from here on out. So I’ll see you guys in six months. Thank you ARC Lab

Er
Review №106

Look very the experience even though it was for CPS the staff was really helpful and cheerful.they were real friendly and quick

Ma
Review №107

I came in as a walk in, I only waited about 5 minutes. The ladies were sooo sweet! I definitely recommend this location for your needs!

He
Review №108

Good location, took a bit of time but the ladies were very friendly and pleasant.

mo
Review №109

The staff was really welcoming also took ur belongings put it in a safe u with a key but it was very fast and easy ty for making my day smoother

Ve
Review №110

The staff was friendly, helpful and very efficient. FYI - TSA PreCheck requires them to take a passport style photo and collect your fingerprints. Very quick process!

De
Review №111

The receptionist/technician was patient and efficient.

Ni
Review №112

Did my TSA PreCheck application here. Easy and simple online to schedule a next day appt, friendly service took 20 minutes in and out, had my approval two days later.

Mo
Review №113

I had a remarkable experience at ARCPoint Labs of San Antonio and would like to write an outstanding review about them. I initially visited for a TSA pre-check appointment and was thoroughly impressed. The staff demonstrated exceptional professionalism, making the process both effortless and efficient. During my visit, I also observed that ARCPoint Labs offers a wide range of laboratory services, showcasing their comprehensive capabilities. Moreover, the ample parking availability was a convenience, and the facility itself was impeccably clean, creating a pleasant and hygienic environment.

As
Review №114

Very friendly and professional. Quick service as well!

Da
Review №115

The TSA PreCheck screening was quick and staff courteous. Approval came within a few business days, faster than expected. Exceptional service!

Cl
Review №116

I had my appointment at 10:50 a.m and by 10:40 a.m I was out, thank you so much ….

Ce
Review №117

Very easy to book. Great customer service and no wait time

No
Review №118

Friendly office staff. Convenient location. Quick service.

Ba
Review №119

Quick and easy for TSA Pre-check completion. Staff courteous and prompt.

I
Review №120

They were quick and efficient. Got in and out with no problems. Friendly and helpful staff, explained things well.

Ja
Review №121

Great customer service, easy to find location, very professional and friendly staff and easy process to complete. Highly recommend this location.

Rh
Review №122

Sign in was quick and easy with barely any wait time. The staff are very nice, helpful and knowledgeable.

Sa
Review №123

Went in for TSA stuff and the lady who did our picture was very helpful and nice , got in and out really quick

An
Review №124

The experience was quick, efficient and very professional. Susie Lopez was very professional and courteous while helping me with my lab needs.

N
Review №125

The process went smoothly. For some reason I couldnt lock into TSA system to get the number.The building is stuffy. It would be better if you stall air purifier units.

Di
Review №126

Everyone was nice polite and very accommodating .

Ai
Review №127

The whole staff were excellent, listened and accommodated our needs..thank you to Susie as she was the first point of contact...the other two that followed were just as nice, soft spoken, and very pleasant. Thank you all

Sa
Review №128

I had an appointment for my TSA pre-check application and this address was the nearest location to my house. It happened to be a Lab facility which I found unusual but they are an authorized facility and I did my application online. When I arrived for my appt at 11:40, I was missing the marriage license as proof of identification to match my birth name and married name and they allowed me to run back home and return without rescheduling because I told them I live 3.1/2 miles. They did caveat they schedules were fully booked but sometimes there are no-shows. Crossing my fingers for someone not to show because I scheduled a block of time off and had meetings later I could not miss. I high-tailed it back home on roads 40-30 miles an hr (geez) that was hard to keep. At least the “Odin” of traffic lights was in my favor both ways and I got back in 20min including looking for the marriage license from 2010. The ladies there were super friendly and helpful. When I returned, I only had to wait about 15-min and I believe she let me encroach in the lunch hr after the last customer/patient to wrap up my application (my original appt was 11:50am). I could not thank them enough. If I knew their names I would drop them here. The location is convenient and easy to locate. Right there at Military and Roosevelt in a strip mall.I also noticed that they offer a telehealth service for people who can sign up for a low monthly service charge. I think that may be a third-party.I believe you can also get your own lab test without a doctor/medical order with private pay (I think) from sitting there reading the posters.Anyhow, I am still waiting on my TSA Pre-check so I may contact them to see if they can help me follow-up with the status.

Su
Review №129

My husband and I were both able to get our appointments at the same time. The appointments went real smooth. We didnt have to wait.

Al
Review №130

Scheduled an appointment and everyone was super helpful. They got me in and out as soon as possible.

JT
Review №131

They were very accommodating to my schedule. Very fast service.

Ra
Review №132

Friendly staff, great customer service. They were busy but still able to accommodate me as a walk-in.

Vi
Review №133

Friendly, quick, and easy in and out for TSA PreCheck!BUT the SE Military location in San Antonio is a bit hard to find - you just have to find Suite 108 and look at the little sign above the door to believe youre in the right place! :-)

Ch
Review №134

I went to this location of TSA pre-chrck background. The service was quick and easy. Customer service was friendly. Will definitely use in the future if I need any services.

RA
Review №135

I would have given a 5 star review, but could not find phone number through Identogo website, which did not let me know it was in ARCpoint Lab. Probably a Identogo problem cs ARCpoint... I had to drive across town to ask questions and confirm the site existed (it didnt show on map when I asked for Identogo sites in my city). But, staff was very helpful, professional and quick. We went ahead and did a walk-in appointment.

Ki
Review №136

The process was quick and easy. The staff was very friendly, clear and precise.

Su
Review №137

I was very impressed with their service. We were double booked for Pre-TSA approved. We were in and out in 20 minute.

Ed
Review №138

Our TSA applications were completed within 10 minutes the process was smooth and we were very satisfied we highly recommend the service.

Ed
Review №139

I was in and out for my appointment. No waiting around and staff was friendly.

Ha
Review №140

Quick and easy process in getting my TSA -pre check done. Definitely recommend setting up your appointment.

De
Review №141

Was able to check in quickly. Agent who helped me was very efficient and friendly. It was a very easy process overall.

Gr
Review №142

The ladies that we there on Saturday took me in even without an appointment because I needed it for work last min they didnt make me feel rushed or as if it was an inconvenience to them they were very sweet helpful and patient with me thankyou ladies you are both amazing there should be more people like you

Am
Review №143

My family needed background checks for our TSA pre check. They were fast getting us through and explained the process. I would definitely recommend.

An
Review №144

The staff was professional, helpful, and friendly! There was no waiting. The place was super clean and sanitary. A+

be
Review №145

Outstanding great staff got in/ out with no problems, my hats off to the great staff you haveThank you from the bottom of my heart. See you soon

Ta
Review №146

Fast and great workers there nice people

Li
Review №147

Very professional and straight to the point. Did not keep us waiting and very thorough with information.

Vi
Review №148

Very nice people in the lab. thank you fr making it easy fast and comfortable fr me to take my UA.

mi
Review №149

Efficient service. Made an appt for tsa pre and was finished and out of the building less than 5 minutes after my scheduled appt time.

Ma
Review №150

We were in the area so came hours early for our TSA interview. They worked us in. Very efficient and professional

Je
Review №151

My first time there and the lady who gave me my UA walked me through every step and let me know how things worked and I enjoyed the facts. I recommend coming here to get your DNA testing !

Je
Review №152

The lady that helped us was great and very helpful. Even though the system kept shutting down and freezing she didn’t give up.

Gl
Review №153

Susie at San Antonio location on SW Military HWY was very helpful walked me through the process and answered all my questions. She was excellent.

Kr
Review №154

Very helpful and friendly staff.

Ca
Review №155

I got there early, and they took me in early, so I was home long before I thought I would be. They are most efficient, nice, friendly people.

wi
Review №156

Great location both employees were amazing Pam respectful. They answered all of my questions. Just amazing service and ease. Location is very clean.

Dh
Review №157

Great, fast service. I went before my appointment and they took me in, no problem. Thank you

Da
Review №158

Outstanding and prompt service! Very professional and polite.

Pa
Review №159

Excellent place. Clean quick and efficient. Friendly helpful staff.

To
Review №160

Greeted upon opening the door and was taken care of in a matter of min. Great customer service with some many lab and TSA /passport option.

Ce
Review №161

The receptionist was very friendly and helpful. The woman who processed us was also very friendly and efficient. We were very impressed with this facility.

To
Review №162

The process was quick and smooth. The ladies were well prepared, professional and proficient in their duties!

Da
Review №163

Was told I only had to pay 93 for my Twic because I have hazmat. Went and got a money order for 93. Only to come back and was told it was 125. Since I got the money order I no longer had the funds on my card to get my twic card.. waste of time and money that I can no longer get back..

Lo
Review №164

Staff were prompt, attendant and helpful throughout the Pre TSA process. 10 out 10!

Te
Review №165

No wait time, went in on appointment and was able to take of everything. The staff was polite, kind, and extremely helpful, thank you.

Gu
Review №166

The staff was very friendly to accommodate my appointment time. They were also very discreet. Thank you very much.

Sa
Review №167

Was quick and easy staff was super friendly all over was a good experience.

Di
Review №168

Service was professional and prompt! I’d recommend you to family and friends!

To
Review №169

Quick, efficient and kind employees. Was escorted in right at my appointment time. Everything was explained clearly

BA
Review №170

Mrs. Hunt was the person as sting me. She was amazing, she explained every. Very professional and very friendly.

Ch
Review №171

The staff is very friendly and professional, quick service was provided.

Wi
Review №172

All went very will the staff was very nice and helpful.

Ma
Review №173

Quick and friendly service. Very knowledgeable about what they are doing and got me taken care of quickly.

Va
Review №174

Fast very nice and knowledgeable. Didn’t take long at all to complete my TSA application process.

Mi
Review №175

I had a TSA appointment and Im excited to begin using my Precheck for flights..

Ju
Review №176

Everyone is super friendly and professional. We were in and out quickly and couldnt have been happier.

La
Review №177

The staff here are great and very efficient. My appointment didn’t take long at all. Thank you!

Ja
Review №178

Theyre quick!!! I didnt have to wait a long time. 10/10 recommend going here!

Je
Review №179

Used this location to get my TSA Precheck. Clean, friendly environment. Efficient. No complaints.

Fr
Review №180

Very fast and efficient! I was in and out in less than 10 minutes! Staff was very friendly.

Ro
Review №181

Professional. Was not aware of all the services this business provided. Courteous and knowledgeable techs. State of the art hardware. Excellent experience.

Ju
Review №182

The ladies there were quick, efficient, friendly and made my experience fast and easy

Di
Review №183

Very friendly and knowledgeable staff member. she worked efficiently and effectively to get Me in and out timely.

Ro
Review №184

I had a TSA Pre-Check appointment 6/12/23. They were professional, courteous and quick!

te
Review №185

Very professional staff. Very efficient and friendly. Made my experience very pleasant

Ch
Review №186

Fast and accommodating to our toddler being with us! Such kind workers!

Hu
Review №187

Great service, fast and convenient!

Sa
Review №188

Best place... Better than tex med clinic by far. Oh Lord there prices are amazing for the same quality as tex-med clinic.tex-med clinic wants to charge you $300 plus an arc point its just one straight payment of whatever you choose and thats it. The staff is amazing and fast and very informative and professional. Hands down the best. Dt, ACH t, any test you need they can help. Oh I didnt even get to mention Ms.Susie she is the best and the face of Acr point Lab... She just so welcoming and warm and you kinda forget why your there..lol.. But no she such a genuine all around good person and you dont get that in this world very much anymore so you have a keeper. She a great employee, and if I could give it 10 Stars I would.

Ma
Review №189

Used them for TSA Precheck - They saw me right on time and they made the entire process fast and efficient.

De
Review №190

Had to go take a urine test and the girls were so quick and easy , got me in an out within 15 mins. They were also very informative with all the information I needed.

In
Review №191

The employees were efficient, and kind. The process was fast and I was on my in no time😃

Ka
Review №192

The tech there was amazing and a very hard worker! She was the only one working with a lot of patients there. She was quick and efficient.

An
Review №193

The appointment went smooth and quickly without any delays. It was a good experience. Thank you!

Je
Review №194

I went for TSA precheck. Received great customer service and the process was fast and easy.

Ju
Review №195

I was treated well from the start my appointment went smooth and faster than expected the staff was in point and knowledgeable

Em
Review №196

Had my TSA precheck appt here and they were very quick and on schedule

Jo
Review №197

I was very pleased with my experience very professional very nice and courteous thank you so much

Ni
Review №198

Staff was very efficient and friendly, I went in as a walk in and they got me right in. Highly recommend.

Wi
Review №199

Excellent experience, all personnel very polite, efficient and pleasant, which all customer service experiences were like this!

Information
25 Photos
199 Comments
4.9 Rating
  • Address:1139 SE Military Dr Suite 108, San Antonio, TX 78214, United States
  • Site:http://www.arcpointlabs.com/san-antonio-south
  • Phone:+1 726-208-7892
Categories
  • STD testing service
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Latino-owned:Yes
  • Identifies as veteran-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Parking
  • On-site parking:Yes
Similar organizations