Manhattan Medical Arts - W 13th St Union Square

NP Azalia was fantastic! She was clear, personable and very informative. I enjoyed talking to her and will look forward to my next visit. The rest of the Manhattan Medical Arts team was wonderful as well. I barely waited and everything billing wise was made clear to me. The customer support specialist is incredible on the phone. Their app is also super helpful and user friendly. Finally, to top it all off, the office is modern and beautiful! Can’t recommend this place enough

I recently started attending Manhattan Medical Arts with Dr. Silva at Forest Hills . So far I’ve had nothing but good experiences . I feel comfortable with the staff and mainly with the doctor as well. He’s a great doctor and will go out of his way for you. Wait time is also not long usually no more than 20 minutes since I’ve been going. I’m very happy with their services.

Dr. Sara Naiim was amazing ! I was able to get a same day appointment and when I had trouble accessing my link I was able to contact someone from their office easily! They were a tremendous help in answering any of my questions. Special thanks to Alex was a huge help and very chipper on the phone. It always nice to hear a friendly and helpful voice. Looking forward to making future appointments here !!! 10/10 recommend

I recently had an appointment at Manhattan Medical Arts, and I was thoroughly impressed by the level of care I received. The PA who attended to me was amazing—exceptionally kind, caring, and attentive to my needs. She ensured I received the necessary referrals and made me feel genuinely cared for throughout the entire visit.The following day, Alex from their team called to ask for feedback on my experience. I appreciated this thoughtful gesture and shared that everything went well. This level of follow-up shows their commitment to patient care and satisfaction.I highly recommend Manhattan Medical Arts for anyone seeking compassionate and professional medical services. Thank you for such a positive experience!

Absolutely amazing, I had been worried about finding a new doctor for a while but once I saw the reviews for Manhattan medical arts I decided to give them a try. I should have came to them sooner! They made me feel comfortable, heard, and important. They addressed all of my concerns and followed up multiple times to make sure I didn’t have any additional questions. Dr. Hanif was personable and reassuring. I am used to feeling rushed with doctors but Dr. Hanif never made me feel that way. She instead took the time to get to know me and my health concerns.

Ive had a great experience with this office. Harry is very informative, knowledgeable, communicative, and timely. He keeps me updated and I really do appreciate that. The doctors are very involved, follow-up with me on any concerns Ive brought up, and are knowledgeable as well. The office is flexible, clean, and I do appreciate the quality of care Ive received here.

I recently visited Manhattan Medical Art, and I had a great experience. Dr. Sarah and the entire staff were very friendly and made me feel comfortable throughout the process. Communication was excellent; they clearly explained everything I needed to know and answered all my questions. The entire procedure was quick and efficient. I highly recommend this clinic.

I ’m now on my second annual check and several follow-ups at this relatively new clinic, and I love it! The location is convenient, the facility is clean, and theres minimal waiting time. The medical staff is exceptional, using advanced technology for thorough care. My partner cardiologist is superb.

I have major anxiety about going to the doctor, even for an annual physical. After searching for a new PCP, I feel very lucky to have found Dr. Hanif who is kind, thorough and made me feel at ease.The same goes for Dr. Ehrich who took great care and time to explain everything going on and all tests Id be taking. Finding doctors who are not rushing and who take the time to make sure patients are comfortable and make the effort to explain can be hard to find and I feel very lucky to have found wonderful doctors.

I did USCIS exam here and got a great experience.Harry gave me prompt help and answer all my questions before the appointment. Doctor Naeem is very patient and professional. She knows well about the process and details of this exam. The ma’am at the reception is also very kind.The most amazing part is during vaccine injection and blood tests. I have many experiences before in different countries. But Kelly must be the top!! I felt completely no hurts. She is so good and experienced.👍

The best medical office I have ever been to! The staff were extremely helpful- both the call center and receptionists were amazing. From the moment I booked my appointment, the staff were great at communicating with me and being very understanding when it came to having to reschedule. I was able to get an appointment right away, and Dr. Crystal Chong was amazing as well. I felt very comfortable and left feeling reassured that I was in good care. They were even flexible with scheduling my follow up appointment. This medical office has primary care physicians that specialize in other practices as well, so I will be sticking with them moving forward. My experience was 10/10.

I love this office!! Staff is very kind and professional. The Doctors here are very informative and helpful. They listen to everything you have to say and provide their expertise opinion on anything you want to talk about. My new go to office for PCP and cardiology but they have other doctors there as well))

Dr. Silva and his team are wonderful! Their response time is impeccable and they’re super attentive to their patients needs. If you’re looking for a great healthcare team, look no further.

Kelly did blood test for me and the blood test process was so smooth. Big thanks to her!Doctor Naeem also explained everything very clearly to me.Very positive experience.

DR. Silva is great. He takes his time and he cares about your outcome. Harry from customer service is also great getting all my medical records to my other doctors.

I visited Dr Syra Hanif for the first time recently and had a great experience. I felt like my doctor was very present during my appointment and gave full attention. Confident that Dr’s medical advice was accurate.Front desk was nice and helpful. Nurse was also nice and helpful.Area outside the office location is a bit questionable but the office itself is nice.

A really easy process and good experience. I found the office online (google) and made an appointment. The wait wasnt too long and the staff and doctors were very informative and professional. I would definitely recommend anyone needing a doctor or any of their services that they provide.

These folks are amazing! Hardly any wait time, the staff are friendly and the medical professionals listen and explain fully. I can ask questions and provide information by text and am kept up to date on any insurance issues!

I recently had an appointment with Dr. Crystal Chung, and I was very impressed with her care. She was warm, listened to all my concerns, and was extremely knowledgeable. Dr. Chung took the time to explain everything clearly, making me feel comfortable and confident in her care. I highly recommend her to anyone seeking a compassionate and skilled doctor.

I have had multiple good experiences at Manhattan Medical Arts for sick visits, women’s health annual visits, and annual physical visits. Provider Akeilia Thompson is professional, helpful, and kind. She always answers all of my questions. Ben calls and texts with appointment reminders and follow ups, and has helped me to schedule and reschedule appointments easily. The front desk staff is always friendly, and it is easy to sign into the patient portal to see appointments and test results. I would recommend this practice to any friends.

NEVER COME HERE - DONT EVEN CONSIDERIf I could give this office and staff zero stars I would. They make patients wait 30-40 minutes minimum after your scheduled appointment no matter the occasion - I experienced it with ever primary care visit and even their cardio (Dr Ehrich) multiple times. They have called me more than once on the day of my appointment and said they can no longer meet at the scheduled time. Today I arrived at my appointment end of day and their office had decided to close early with no notification issued to me - just 24hrs after I had confirmed it with them! Their communications service SUCKS - outsourced IT that puts up a fight (or lies to your face) when you ask to speak with the front desk. I tried to stick it out with this office for over 3 years but after being disappointed by their process, service quality, and patient experience EVERY TIME enough is enough. I am going somewhere an extra 12 blocks away just to FORGET how all encompassing their shortfalls were.

I am so glad I found this place. The provider is amazing. She answers all my questions and she is very knowledgeable about my situation. The place is very clean and nice and staff are very friendly.

PA Chung really took care of me. She was so friendly and really cared for my concern and gave me reassurance. Everyone in the clinic was so welcoming and I was so happy to be accommodated for a last minute appointment on a Saturday.

Everything was very clean, and the staff was friendly and polite.. didn’t like the fact, that every time I go there, I have to wait extra hour of my scheduled time to see the doctor.. Also for my blood test, they did a lot of unnecessary testing without even asking me, which also not good..

I went in for an annual physical. The entire staff was kind and helpful. I was taken almost right away and from that point on it was a good experience. PA Chung was kind, informative and helpful. She made me feel at ease while giving me a thorough physical exam. I highly recommend.

I recently visited Manhattan Medical Arts and had an exceptional experience. From the moment I walked in, I was greeted warmly by the receptionist and promptly attended to by the nurse. The clinics atmosphere was welcoming and clean, which immediately put me at ease. I highly recommend Manhattan Medical Arts for anyone seeking compassionate care and expertise. Shout out to Ben and the wonderful nursing staff for providing such outstanding service.

Stay away of this place at all cost. They bluntly try to scam patients as much as they can. They billed me (an insane amount of money for a simple check up) and then started to send me emails and letters more than 3 months later claiming that I still had balance due (which I had already paid!). When I called them, they quickly said my balance was paid and no action was needed, without even asking for my name or invoice number... They were clearly sending these emails to see who would be stupid enough to pay twice. I sadly see older or more vulnerable people falling for this trap... Also, the service was terrible: they made me wait one hour for an appointment (that was scheduled) and the doctor saw me for a grand total of 3 minutes.

I saw a provider yesterday and was very satisfied with my visit. I find Manhattan Medical Arts to be an excellent facility. They are most helpful, efficient and sympathetic. I choose to use them rather than going to a doctor’s office

Dr. Syra Hanif & her staff have the absolute best bedside manner. It is very easy to book an appointment whether virtual or in person. You can easily text and someone will reply 24/7. There is no wait time when you arrive to your appointment so you can plan your day accordingly. The office is always very clean. At your visit Dr. Hanif actually listens to your concerns and symptoms and is open to dialogue about your potential diagnosis. This is something that is hard to come by these days most doctors do not care to see, talk, or touch you during the visit. She reviewed my exams from another specialist, who ignored my symptoms & failed to make a diagnosis that required urgent surgery. All in all, Dr. Hanif truly cares about her patients and their health. I would absolutely recommend her & her staff.

Really comfortable and attentive practice. I saw Akeilia Thompson, who talked through everything with me and had a holistic approach, which I appreciated. Shout out to Harry too for making all the logistics run smoothly and for helping me get an appointment quickly and comfortably.

I had an appointment scheduled for 9:00, and I arrived at the office at 8:50. However, the front desk staff did not notify Dr. Syra Hanif of my arrival until 9:15. The girl at the front desk was rude. The doctor then arrived at the office at 9:25 and took an additional 5 minutes to change. At 9:30, Dr. Hanif took another patient, despite knowing that I had been waiting. No one apologized for the long wait. I have never experienced such disrespect before. I had to take 2 hours off from work and come here while fasting. In the end, I had to leave without even seeing a doctor or an assistant. I would not recommend this place or Dr. Syra Hanif to anyone. Additionally, I have a service animal that accompanies me, even to hospitals, but Dr. Syra Hanif refused it. I will be filing a claim because by law, she cannot do this.

Dr. Syra is always super friendly and quick to reach. I got my appointment scheduled for the same day. The office is clean and new! Would definitely recommend.

Staff was very accommodating and polite. Had a very good experience meeting with my Drs. Will recommend to friends and family to attend.

Harry, the customer service representative that I talked to was very kind and courteous in addressing my experience at Manhattan Medical Arts. Overall, my experience at the office was nothing but positive. I went in because I was looking for a new PCP. Akeilia Thompson was super patient and attentive in addressing my previous medical history and current issues. I left the office feeling heard, all my questions were answered, and I didn’t feel rushed.

Absolutely dismal clerical disorganization. The provider I saw was absolutely lovely and its unfortunate that shes trapped in such a mess of an office. Where to begin?- I booked a follow up for several weeks out so I could get an MRI as instructed by my provider. They put it in the system for the following day (?) and gave me problems when I went to reschedule- They decided they didnt take my insurance a week after taking my insurance, and having my insurance listed on their website and zocdoc- I booked a telehealth appointment, for which I received a link for intake and to log onto the appointment. After completing intake, I sat in the appointment awaiting my provider for a half hour before calling the front desk, who acted like they never heard of the link they had just sent me, and had the provider call me instead.- They refuse to send me an email receipt from appointments- I cancelled an appointment in the portal a week in advance (due to them no longer accepting my insurance) and am still receiving texts and emails about my upcoming appointment. they refuse to send me an email confirmation of the cancellation, which is reflecting in the portal.Absolutely disorganized scam artists trying to extract as much $ as possible from people seeking medical care.

I was seen quickly and the staff was very attentive and took the time to understand my medical history to provide the best service. Received a call from Harry the following day ensuring that the service provided met their standards and it exceeded my expectations.

I have had positive experiences with Manhattan Medical. Every time I have an interaction with Alex B. it is always positive and productive. They are very helpful and efficient with my prescriptions. That is why I enjoy going to this clinic.

I’m a new patient, and so far, my experience has been great. Harry was very helpful in scheduling my appointments, and my doctor was thorough in their care.

Ive gone here for about a year now and have liked my experiences with Dr. Ehrich and NP Akeilia Thompson. The staff have also been helpful when Ive had issues with scripts and prescriptions as well, etc, especially Christopher James and Alex.

Even though it’s a little bit of a travel for me to get there, it’s worth it! My first time going there I was experiencing really bad panic attacks and a provider by the name of Akeilia Thompson reassured me that everything would be ok. Months later I haven’t had a panic attack since. She knew exactly what to provide to get me back to myself. I am extremely grateful for her! Also every time I’m unable to walk in the office I can reach someone via phone. Alex usually helps me out and gets the job done! Thank you guys! I love Manhattan Medical Arts

Best office I’ve been to by far the team is great. Alex is very helpful when it comes to getting anything a patient needs. The dr staff are friendly and personable crystal and akeelah are doing great work here. Thanks for tending to my needs see you all soon !

I had a good experience during this appointment. The provider and stuff were professional, competent, and kind. They made me feel heard and well treated.

I am an international patient seeking to coordinate care in the US - a daunting experience.Alex at Manhattan Medical Arts (Mt. Sinai) walked me through the virtual appt process competently and patiently.I cannot comment on the level of physician care, but the patient services is exceptional. Thank you, Alex

Very accommodating and efficient in ordering tests to resolve and diagnose my health concerns. Highly recommend. They left no doubts in my minds.

I’m not sure if this place is a money laundering scheme but I found them on my insurance agency site, listed as people who take my insurance obviously. I went to my appointment, paid a copay, the doctors were ok and left. A week or two later, they decide they do not take my insurance and I owe them $530? Absolutely not, babe. That’s crazy lmao you can’t go back on a decision like that - I would’ve never came to you to begin with! This is absolutely a money laundering scheme or something and you should all watch out before they decide not to take your insurance and start sending debt collectors after you🫨

They are immaculately clean, never a long wait and courteous and professional. I dont like to use portals do they always text and email me. Harry is especially helpful as he personally calls to give me my results👏

Manhattan Medical Arts.72-14 Austin Street Forest Hills, NY, 11375The wait was short and the rooms were clean. The doctor was informative and the staff was friendly.

The doctor visit was thorough, and everyone was very nice to speak to. Harry was also super helpful and responsive in getting my medical orders sorted out

Great service! Staff was very helpful, and my appointment was efficient and addressed the issues I was concerned about.

I must truly say how happy I am with the services and personnel at Manhattan Medical Arts Clinic.From the 1st day of checking in as a new patient I was seen by Ms. Thompson who was very knowledgeable and thorough with my healthcare discussion, thank you Ms.Thompson.A special thank you to Dr. Ehrich the Cardiologist and to Harry who goes out of his way to ensure a seamless operation between the patients and the Clinic.I would highly recommend Manhattan Medical Arts to anyone seeking any of the medical services provided there and even beyond that because they would refer you to the best that is out there.

The staff was incredibly friendly and helpful.The office was clean and inviting.I was seen promptly for my appointment.

Dr. Hanif and the team at Manhattan Medical Arts are very responsive and I have no problem making an appointment with short notice. I especially appreciate Harrysons assistance as he has helped me over the phone many times and is always very friendly.

RUN! This place is a SCAM that only wants your co-pay and to bill your insurance. Dr. Silva is a disaster! I should have known something was off when I called the office’s number and got a call center in India…and when I asked to speak with someone at the actual office, they said I cant transfer you.The wait times are long, the front desk staff is rude and inattentive, and the medical assistants don’t even know how to draw blood and take a person’s temperature. Y’all, I thought I was in the Twilight Zone visiting this office. A medical assistant who doesn’t know how to draw blood or take a temperature?????Moreover, Dr. Mauricio Silva, one of the center’s “leading” doctors, is incompetent and does not know much about medicine, which is sad considering he is DOCTOR (smh).There are thousands of medical offices around the city that you can find on ZocDoc or by doing a simple Google search. Do not waste your time with this predatory medical center.

The front desk and every one was very helpful and.the whole process was stress free. I came to do blood work and I am very much satisfied with their work. Would recommend this center for my friends

Amelia Thompson is a great practitioner. She answers your questions fully and doesn’t shy away from explaining your part in care management. Becoming more healthy is work and we all have a part to play!

I scheduled my appointment via Zocdoc.I went to the office, I was welcomed warmly by the beautiful receptionist, and all my information was in the system.The clinic is clean.All the staff is professional, knowledgeable and warm.

DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION!!!! This place is a scam that is based in India. They take their American patients credit card information and will bill you for erroneous charges. Since they are an international fraud operation, there really isn’t much recourse other than disputing the charges with your bank.Read all of the reviews on this page. EVERYONE IS SAYING THE SAME THING! This place needs to be shut down!If you are a victim of Manhattan Medical Arts scam and scheme operation, report them to the New York State Office of Professional Medical Conduct (OPMC).

My provider is excellent. Ms.Thompson is carrying, attentive and professional. The level of care that she gives is amazing and hard to find. Thank you

The staff is absolutely lovely. Dr. Karif, Dr. Erich, the Nurse Practioners, Akeilia, and Christina are all wonderful. They were all very knowledgeable, empathetic, and kind. They answered all of my questions and got my health back on track. Harry is wonderful too. He is always very pleasant, understanding, and helpful.

I’ve been going here for a couple of months now and I love it. I feel like they listen to me and take my concerns seriously. The staff are very nice . Alex recently helped me with an issue I was having and he took his time to hear me my concerns and helped me . He even called back to tell me results.

Terrible practice! Firstly I booked an appointment with the Doctor and instead was seen by an NP. Secondly,I was seen over 4 weeks ago and have yet to receive my blood test and urine analysis results. Honestly very ridiculous I will be taking legal action against this office because there is no way they can get away with either this type of negligence or disregard.

Extremely dismissive, rushing through each appointment, they dont listen, or take their patients seriously. I have seen 3 different doctors in this office and they have all been equally disappointing.

Update: received a call from the call center asking me to remove the review saying they can send screenshots of them escilating the issue I was facing two days ago. I explained how the issue is still not resolved and I had to call to make an apt with the doctor to resolve the issue. They agreed with me but they asked again to please remove my review becuase they have resolved issues in the past.Doctor is amazing but calling for a prescription refill or any questions is a joke because you are connected with a call center that does absolutely nothing. Will unfortunately have to probably switch doctors.Edit: This response by the owner is an absolute lie and I will br happy to upload screenshots if called out again. The reason I am revisiting this review is yet another month of dealing with this situation againEdit: followed up today and said they hadnt heard back from doctor asked if they had followed up and they asked why?. This is malpractice. I have been waiting for a med for a week Im not supposed to miss for over a few days.

Great staff both at the clinic and customer service. Harry with the Billing Dept was incredibly friendly and helpful with my questions regarding insurance!

My provider is excellent. Dr Syra Hanif is carrying, attentive and professional. The level of care that she gives is amazing and hard to find. Thank you

Great environment, great call center, and great team. Thanks for all your help. They really provide service compared to an “arts”

Ive always had really great service here! When Ive needed something, theyve either provided or re-directed me to a specialist. I put full faith in them

Felt shabby when they required me to come back for just the test results. Waited for more than one hour and told me there is one more patient before me. The staff is unapologetic. Would never come back again.

Dr. Hanif was attentive. Very satisfied with office culture and made me feel very comfortable! Alex was very helpful over the phone.

What an amazing place. NP Thompson is just the best. She has a warm and welcoming personality with great bedside manners. She is extremely knowledgeable. The office staff is very professional and friendly. I highly recommend this office for weight loss.

Nice staff. Love how quick I can get in for an appointment. I do have to wait sometimes, but that’s for any doctor’s office.

Dont waste your time or money. Incompetent. Did bloodwork a week ago, had a follow up appointment to discuss results, sat for over an hour past my follow up appointment waiting for the Dr. to tell me results, he comes in unapologetically and starts explaining to me how to read nutritional labels??? I tell him to just tell me the results and he says the lab never ran them and there are no results/ we have to do the blood work again. Fired them on the spot. I would give negative 5 stars if I could.

Efficient appointment. Signed up for the app Healow and makes receiving results easier. The nurse practitioner was super great and thorough.

Dr. Crystal Chung was so lovely and listened to all my concerns. She did not diminish any of my concerns and gave me great resources. Highly recommend

Great availability to book appointments, friendly doctors and nurses who always make you feel comfortable and great follow up

Harry was very helpful in straightening out my bill. There had been a misunderstanding & he made it alright. Thank you again.

I want to thank you the staff for their professionalism and service. Everyone is so attentive and friendly. Really great patient experience!

Dr Dalal is an excellent neurologist - highly recommend. The rest of the team there are very nice, especially Alex and Joel who are very helpful.

Great health center, no long waiting times. Providers listen to our concerns and assist accordingly. Love this place

The NP I saw (Akeilia) was very helpful and helped me walk through the *very* frustrating process of finding a pharmacy that actually had my adhd meds (with the medication shortage was at its height).

As always I have a great experience when coming here for my appointment and Thank you Alex for following up and making everything is ok .

I had an appointment with them in December, for which I paid a $15 copay at the time. The mesic assistant/receptionist would not connect me to the provider for a teledoc appointment until i gave them my card information. Today, on April 1 they made an additional charge on my card and no one can explain to me why. I have been back and forth with the billing department and the customer service is awful.How hard is it to tell me why you’re charging my card when I haven’t been seen in your office in months, and if I have been seen, when did I not pay the balance prior the appointment?

I had the pleasure of visiting with doctor Sara, she addressed all my concerns and took the time to really listen to what I had to say which I appreciated greatly.

Been a patient at this clinic for over a year and very satisfied with the professionalism, personal care and friendly staff. Shout out for Alex and Dr. Crystal for taking good care of me.

Harry was extremely helpful, he addressed my concerns in one phone call and was able to solve a billing issue for me quickly. Thank you for your help Harry!

SCAM! This place will bill you for services you never received. Their goal is to get as much money as they can from you and provide as little care as possible. Also, the doctor here, Dr. Silva, is homophobic and does not like serving members of the lgbtq+ community. He will not properly provide you care of you are gay. This place needs to be closed PERMANENTLY.

Very versatile place. My visits and experience have been great. The staff is very helpful and courteous, especially Joel. Thank you for my care. I am in very capable hands.

My experience with Dr. Silva was excellent. Thank you Dr. Silva for giving me the opportunity to be my Dr. as a PCP. Best regards, Maria E. Winkelmann

I have always experienced exceptional service at MMA. Harryson is always very helpful processing copays and scheduling. No complaints whatsoever! I’ve been going to this office for a couple years now and have no intentions to stop going here.

My experience with the Manhattan medical arts office was very smooth. I went for my medical exam for immigration purposes and got everything sorted out in a week!

I got a call yesterday from their call centre about the feedback it was very good and person was sweet in talking thanks for everything also fixed my bills.

My experience was great, Nurse Kamila Salandy was very professional and went above to assist me and answer questions I had. I will definitely be visiting there again.

I saw doctor Crystal Chung and she’s a very lovely and caring woman. Harry called and made sure I left this amazing message. Thank you.

Excellent experience from start to finish. Staff are friendly and efficient, and Dr. Hanif is fantastic. Highly recommend!

Their team is efficient with calling back my meds were stuck harry got them fixed for me and had me get them recommended place.

The primary care visits were booked conveniently and done professionally. Would highly recommend!

I recommend Dr.Silva, he knows his information well and is very helpful. Harry at the front desk assisted and was helpful in any technical issues. Great place

The wait time is usually pretty short and my doctor is super friendly and helpful

No one ever knows whats going on it seems... I specifically made an appointment to see one of the NPs three weeks ago and theyre telling me Ill be seeing someone totally different because she doesnt work these days... So why was I available to schedule with her AND the call center told me this was in fact her schedule...Now today I have an appointment to see Syra. I made the appointment a few days prior for 3:30PM. I then get a message informing me that shes NOT available at that time (so why does it say she is?) I then tell them that 4:00PM will work and everything is set. TODAY the day of my appointment I am seeing a different provider with absolutely no heads up and am told that Syra doesnt work today.Overall the provider I did meet with was kind, however I will definitely be changing my PCP after today and never coming here again.

The cardiologist is amazing so detailed very informative takes his time to review your results gives you the best advice and plan I like this facility a lot they have several specialist in the building and it’s very convenient 10/10

Always a pleasure to come here. I know I’m going to be taken care of the right way and get the best help possible. Chris was very helpful today. Professional and very quick, I was in a bit of a rush. They did more than expected, I really appreciate it.

This place is hilarious (derogatory) and you should stay as far away as possible. Im normally not the type to leave reviews, but yesterday I needed to get a rapid PCR test so I went here as it was one of the few places offering it. I took the test, was promised Id get a result within a half hour, and left the clinic.Big mistake.After two or so hours, I still hadnt gotten an update on the status of the test. I tried to call. Nobody picked up. I left a message. No dice. (Turns out they outsource their entire phone operation to a call center, which is absolutely insane practice for a medical practice.) I ended up having to go back in person to ask them why the result hadnt posted yet, only to get some excuse about how there was a glitch in the system. At least I got my result at that point, although given how bad the experience was, I have very low confidence in the result.The real kicker here? I paid $175 out of pocket, costs that were not made clear anywhere on their website. Im not surprised to see the other reviews here noting the predatory billing practices of this clinic; I cant even imagine what kind of bills Id be getting if I trusted these people with my primary care.

I had a very pleasant and informative visit with Dr Ehrich. He answered all my questions and reassured me of my concerns.

We had a pleasant experience. The staff is always communicative and helpful in addressing our concerns.

I liked Manhattan Medical arts.There is so friendly staff.And Dr.Syra Hanif is best doctor in my opinion.She is so kind and polite.You will not waste your time because staff works fast.Strongly recommended.

Always been a pleasure to come to see the Dr and the office is very kind in getting my PA approvals best office ever

100% recommended.The stuff is very kind and helpfullThe appointment was on time The place was very cleanHarry is very nice person

Very professional,I was very satisfied with my conversation and my fmla forms that needed to be filled out

Great office. Friendly and professional staff and much more of an efficient operation than other offices I’ve been to

Manhattan Medical Arts has been so quick and responsive to my needs; I’ve been super impressed with the efficiency of the team.

I highly recommend this medical practice. Awesome facility and the staff is welcoming. However, Dr. Mauricio Silva and Dr. Dennis Ehrich are top notch.

Alex, who is part of their customer service department, is a really great help. Super attentive and is great with follow up!

I was very pleased with my visit at theI office. I want to thank and acknowledge Mr. Joel for his courtesy, patient, professionalism, kindness and his helpfulness. Thank you Mr. Joel

Joel was very helpful and understand every request I needed help with .. if there was any problem I had , he didn’t hesitate to reach out and help me with wonderful service.. I recommend fully thank you

Today was my first visit and I love the staff . doctor Chung was great !!!!

Very convenient, nice Drs, NPs, and other staff. Harry on the phone is always super helpful!

I found Dr. Mauricio Silva on ZocDoc. I have been to see him a couple of times, and am very pleased with the service, thoroughness and attention to detail he gives. It is very important to find a Dr. who listens, and who gives the patient the feeling that they really do care about your health. Dr. Silva is all of that. That may sound obvious, but was not my prior experience from my previous Primary Care Physician.When I first met the Dr., I pretty much conducted an interview as I wanted to make sure we were a fit.I must also include Jacob who is my contact in the Dr.s office. He is extremely helpful, especially when it came to having to get a prescription refill. Again, Jacobs attention to detail, and eagerness to help is stellar. And always makes follow up calls.I attend their location in Forest Hills, Queens and I can highly recommend Manhattan Medical Arts.

Harry was very helpful ! Immediate attention and resolved all my issues . Thank you !

Great care! They are fast and thorough. Dr. Syria Hanif is amazing!

Very responsive in regards to obtaining medical history and charts post appointment. Harry was the best!! So grateful

Great experience with cardiologist as well as the other doctors. Alex has provided great customer service as well to assure I have received great care

Everything went smoothly from the appointment to the annual check up. Definitely would recommend to somebody else-Ben.

I wasnt even able to get seen the minute I walked in I was met with hostility from the receptionist. I walked in with an appointment she looked me up and told me I had a 100$ co-pay which is fine but when I asked about my free annual visit it seemed like a chore for her to look up then she rudely ask me what are you even here for I said I was here for my annual Checkup, She then proceeded to tell me whatever my insurance doesnt cover I would have to pay for out of pocket in a very rude tone. I then told her to cancel my appointment as if the first person I talk to at a doctor office treats me badly for just asking a question is not a place I would want to go to when Im not feeling well.

I found Dr. Mauricio Silva through Zocdoc and everything went fine until it was the day of the video call. The practice called to confirm my appointment. At 10:00 am, he never shows for the video game. I gave him until 10:20 am and called the office to ask what was going on. They told me that he was wrapping up with a patient and would call me in 2 minutes. Its now 10:46 am and I have not received a phone call nor has he joined the video call. Highly unprofessional and not a good first impression.

The support staff were very help with follow up questions and pharmacy requests responding and following up in a timely matter with updates of status

I had a customer service call with Jacob, he was very attentive and helpful to my needs. The AI generated call did not work properly, right after I texted the number I got a call from him and I was able to get my appointment rescheduled. The doctors are great and the front desk manners are great too.

Manhattan Medical Arts has been very helpful to my health needs. All of the staff has been so helpful and very communicative. When I needed anything, they responded quickly and helped me, such as Joel who helped me over the phone. PA Chrystal Chung was very helpful and kind. I would highly recommend this to anyone.

PLEASE READ THE OTHER 1 STAR REVIEWS TO GAIN BETTER INSIGHT INTO WHAT YOU WOUOD EXPERIENCE AS A PATIENT IN THIS CLINIC!!!DO YOURSELF A FAVOR AND STAY FAR AWAY FROM HERE. THEY ARE DEFINITELY PADDING THEIR RATING WITH RANDOM 5 STAR REVIEWS TO COMPENSATE FOR THE 1 STAR REVIEWS THEY’RE RECEIVING FROM REAL PATIENTS.Manhattan Medical Arts does not run as a medical practice providing adequate patient care— it runs as a business making as much money as possible from insurance companies. Your medical needs will not be met, your wallet will be drained, and you will have an impossible time getting in contact with a medical professional or admin if you have ANY question or anything related to your prescriptions BECAUSE THEY OUTSOURCE ALL COMMUNICATIONS TO A CALL CENTER!! No reputable medical practice does that.Because of this major gap in communication, it took 3 WEEKS to get them to transfer my prescription to a new pharmacy. They only took action after I put my foot down and would not let the call center dismiss me off the phone any longer. The delayed action is completely unacceptable, especially when it comes to medication management.Additionally, they would not write me a script until I did an echocardiogram. So I had one done at their office ($65). The follow up CALL (not an in-office visit) to review my echo results and get my script written was $30, but they didn’t have my results ready so no script was sent to a pharmacy. I basically spent $30 for nothing. Another follow up CALL was scheduled for when the results would for sure be in and they wanted another $30 for a call!! Absolutely not. And surprise— the echo results were still not in. At this point the NP just writes a script without the echo results. So the question here is if the echo was even necessary?It’s been 5 weeks since I’ve done my echo and still have not had my result released on my portal. $95 spent for a test that I don’t have the results to and a useless follow up call. (Please advocate for your results to be released in your patient portal and only schedule a follow up visit if there is a value out of range!!! Otherwise no follow up is needed. That is standard practice in the medical community. I only scheduled a follow up because I needed my prescription written.) Never have I had a practice bill me for a phone call or heard of a mandatory follow up (that you will pay for)to review test results that aren’t out of range.Additionally, they’re billing me for a test done during my annual physical when everything done during that visit is covered. And of course I wrote an email to their billing department with, surprise, absolutely no response from them.My experience at this disgrace of a medical practice has been a major inconvenience and the medical director of this practice needs to take notes from the reviews and restructure her practice to provide adequate patient care and not a scam of a medical practice making money off of insurance.PLEASE SAVE YOURSELF FROM THIS NIGHTMARE AND LOOK FOR MEDICAL CARE ELSEWHERE

Excellent, fast service. Alex was very helpful in confirming I had the right information on my referral.

Harry at Manhattan Medical Art is really helpful. Communicated perfectly.

ManMedArts is simply one of the best medical providers Ive ever experienced. Drs. Hanif & Ehrich are fantastic and Harry and the staff are friendly, helpful, and theyre amazing at getting you in and following up. In todays confusing medical care climate, this team is on your side and makes things easy and smooth. Kudos!!

Really great experience from Alissa(SP) to NP Akeilia Thompson, both were so very thorough, kind and I appreciate that an EKG and a pulmonary function test were offered as part of my annual physical. I haven’t had those tests offered before, I’m really glad that they did. I arrived early for my appointment and was seen 5 minutes after my appointed time. The facility including the bathroom is clean, modern and vibrant. Wait times to be seen weren’t incredibly long, once in the examination room Alissa the medical assistant arrived within 5 minutes and asked all routine questions and explained why each lab was done. She was really warm and professional. Total time for the physical from arrival to the examination room until end was about 1 hour 30 minutes. Overall a great experience, I’m more than happy to assign NP Thompson as my PCP going forward. Thank you Manhattan Medical Arts!

Update review 12/29/23Jacob was great helping me finding appointments that fit my schedule, and he was very patient and understanding._________NP Akeilia Thompson was very kind and listened to my concerns. She helped me came up with solutions to help me get better. She spent time to explain everything to me. I feel comfortable asking her questions because she appears nonjudgmental and took me seriously.Alex was also very helpful when I called about some confusion I had about my follow appointments, he patiently explained everything and reassured that everything is taken care of.

Im quite satisfied with the services offered at Manhattan medical and Ben is very professional, good work Ben Keep it ip

Harry was very helpful in addressing my billing concerns. Very helpful and understanding.

Excellent service, response, and wait time! Over the phone support was very helpful and insightful especially from Joel specifically!

Manhattan Medical Arts provides exceptional medical care. Dr. Sara Hanif and her assistant Joel are outstanding in their attention to detail and patient support. The practice offers a clean and modern environment, making every visit comfortable.

Harry has helped me very quickly on the chat function when scheduling the appointment with Dr. Hanif

Akeila is beyond amazing. When I was at my lowest I feel as though she saved my life.

I feel TRULY lucky to work with this extraordinary team. Everyone (from the doctor to the staff and the support team) cares and works with an unparalleled level of professionalism and efficiency! I came here for my green card medical exam and I needed the results within a really tight time frame. Regardless of these challenges, this team delivered! Special shoutout to Akeilia, Tanuja, Donna and Zona for staying on top of my case, going above and beyond with their unwavering support. Alex provided the most timely online support by being super responsive and patient via text and phone call which makes the communication process smooth and clear. Kudos to Dr. Hanif for building such a great team which works together seamlessly and is always on the patient’s side to deliver the best care! I highly recommend their services! THANK YOU🙏🙏

I Love Manhattan Medical Arts.They are professional and very timely. I would recommend their services to others.

Jacob has been extremely helpful to me. He handled all of my needs and told me not to worry about a thing, that he would take care of everything. I really appreciate his awesome customer service.

I visited this office today after making an appointment on zoc doc and saw Dr. Silva. I barely waited 5 minutes to be called in. Dr. Silva was nice and so the nurse but I’m very very thankful for Ben at the front desk (I think) the medication I was originally prescribed wasn’t covered by my insurance and he made sure to get the doctor to send a new prescription asap. I’m thankful for everyone in this office being sick sucks but when there’s help it’s manageable.

I had called to check my Test results from my Annual Physical but for some reason could not get on the portal. I called and Jacob ( working with Dr. Hanif) resent the link. That still did not work and when I called back, he carefully emailed all my results one after the other. I really appreciate that. Thank you Jacob for your kindness and patience.

Very nice receptionist helped me reschedule my physical appt

I have had a great experience with Manhattan Medical Arts. The staff are very caring and attentive. I would like to specially thank Jacob, as he was a great help with scheduling appointments, and with billing and authorization processes. I would also like to congratulate him for his birthday which I was told was two weeks ago!

Akeilia is amazing. Makes you so comfortable and answers all your questions.

STAY AWAY AND FROM THIS UNETHICAL MEDICAL PRACTICE. And dont let their nice responses to bad reviews fool you. They never respond to emails or actually try to address the concerns.Echoing the many other real patients at this facility, I can attest that Manhattan Medical Arts is a money making scheme first, and a medical provider second.I went for a standard annual physical, which should be 100% covered by my insurance. I even verified this with the check-in staff when I arrived.So I was surprised to receive a bill for nearly $300 a few weeks later. After MONTHS of back and forth with MMAs billing department, during which I was repeatedly assured that this was an error that they would resolve, I finally spoke with someone at my insurance company who informed me that MANHATTAN MEDICAL ARTS PERFORMED SEVERAL UNNECESSARY TESTS THAT ARE NOT PART OF THE STANDARD ANNUAL PHYSICAL, AND ARE NOT COVERED BY INSURANCE.The MMA provider did not inform me that any of the procedures she was conducting would create additional costs for me.Moreover, they informed me that I would receive the results via phone call from the provider. Right before the call, the operator told me that they would charge me $70 for the provider to read my test results to me, which I promptly declined, since they had not informed me of this charge when scheduling the appointment. Following this, it took THREE WEEKS of consistent follow-up until my lab results were posted in the online portal. So either they withheld my results, or they didnt even have them when they scheduled the call. Unbelievably, a week later they charged me a $70 no-show fee.Based on the many reviews and complaints they have received about these same issues, its obvious that MMA is aware of these issues and intentionally continuing to exploit patients.

I spoke with Ben on the phone several times and hes been helpful throughout the entire process. There was no wait time and emails/links were sent accordingly. All my questions were answered quickly and efficiently. Thank you so much for your patience and help, Ben!

I can already imagine this place will provide great services ! Thanks for Jacob for being so phenomenal! He provided great patient assistance and made sure to call almost and hour before hand . As I previously had a bad experience with a Bronx urgent care whom failed to follow up with a call at a reasonable time ( almost 3 mins before the actual appointment time ) and disconnected the call. If you can only imagine how agitated I was ! Not only that it wasn’t even a way to even return the call! Avoiding the patient booking no call no show ! Well played ! However, Thanks Jacob for soothing my anxiety , stress no furthermore ! I can’t wait until my actual visit , I’m sure it will only be another bonus for the team ! …. (Less than and hour later ) My visit with Akeilia Thompson, NP was amazing! She was very attentive and had great suggestions and recommendations! I highlyRecommend!

Made a reservation for RT-PCR and arrived a little earlier. Then, I got tested right away. The test was quick and painless. They were very kind and professional.

Quick and efficient. Amazing bed side manners. I am comfortable when I’m there.

Front desk staff very friendly. Dr . Ehrich was patient and informative.

Regret coming here for primary care -- they hit me with a surprise bill of $2000 for services they told me would be $175. When I had my virtual appointment to go over results of lab work, they failed to have the results and never returned my calls, put me on hold for over an hour and I never actually received the results for the exam they surprise billed me with.When I tried to connect with them about the billing, I was unable to get in touch with an actual human.Overpriced and negligent health care practice. Really disappointed.

I had a virtual appointment with NP Thompson and felt so comfortable talking to her about ny issue. She wasnt trying to rush me and was very attentive on trying to understand how to help me. Im more confident in going in office for an appointment considering doctors make me anxious sometimes. The customer service is also great. I saw that some reviews mentioned poor service but that wasnt my experience. I had my questions answered and all my intake forms I filled out online verified. I was told exactly how much copay would be as well.-Sarah C.

First of all DO NOT BELIEVE any 5 star reviews because nowadays you can buy reviews from advertising companies,,But believe the real experience of patient and try to feel if its real reviews or fake reviews, I don’t write based on 1 patient experience but on many people that i know who try that mafia place1- if you go for simple medical reason they will force you to do so many things not related to that reason just to make money!!!2- they will ask you to must make another appointment in 2 weeks to continue the process and follow up!!!3- if you need to call for a any reason regarding the visit or medication you will never get hold of them and if so they hang up in your face!4- if you schedule appointment and you canceled it for any emergency reasons they will bill you cancellation fee and they depend on your signature and credit card on file!!!!!5- most if not all of their doctors have no experience at all and they never listen to you, you will not get better on the medication, look at their schedule they always have availability because no one comes back only if you can’t find a doctor!!6- they have multiple locations all same way .

This place is an absolute scam and has the most awful service I have ever experienced. They refused to release my bloodwork, refused to refill my prescription, did not respond to online messages or phone calls, and also charged me every time I called them.I came for a free checkup about a month ago and everything went well there. However, they would not release my blood test results until I called them to set up an appointment, and when I called in for the appointment, they told me that the phone call would cost $20. I argued with them about this and told them to please release my bloodwork results on the online portal, which they did, but they still charged me for the appointment. Afterwards, I attempted to get my medications refilled, but got no response from their online portal or from calling or texting their phone number. Moreover, every time I called them, I was charged $20. Someone only called me back once after I called five times in a row, and it was someone who very clearly worked at a call center and was unfamiliar with the doctors.I would give this place 0 stars if possible.

Update 12/29/2023: Missed a call from billing, called 4 times on 3 separate business days (on 3 separate weeks) to try and follow up, was told Id be called back again - was not. Ended up just paying the last $35 out of frustration from this still being on the back of my mind, not being able to address it, and not wanting it to go to Collections with how long itd been taking. The way it was charged and the situation of what it was charged for is predatory. My advice: If you decide to go here as a patient, then make sure to not only ask about but get an answer for the cost of every. single. thing. before they do it for you. Afterwards, there is -no- swift resolution by contacting their billing dept as they write and claim on here for everyone to see.----------------------As with all the reviews below, I ALSO do NOT recommend coming here. Good providers but also got hit with the surprise cost. AND they will not release your blood test results online on your patient portal until you schedule a follow-up call with the provider --- which will cost you another visits copay. In my case, it was another $35.They offer texting their clinic number to reach them more easily, as calling them may be a little more difficult to reach. I appreciated this idea at first.*However* if you ask about medication renewal (birth control) via texting their clinic, then they will bill it as a visit with your provider. I just messaged their clinic to dispute it - will see how it goes, as other another review just pointed to their dispute being fruitless.The explanation for this charge on the patient portal lists it as: Telephone evaluation and management service by a physician or other qualified health care professional who may report evaluation and management services provided to an established patient, parent, or guardian not originating from a related e/m service provided within the previous 7 days nor leading to an e/m service or procedure within the next 24 hours or soonest available appointment;11-20 minutes of medical discussion.Cool.Be mindful of any tests they add on during your annual checkup, which youve never had before at a checkup at any other doctors offices, as they will provide it without any acknowledgement of whether there is any additional cost to your visit with it. Spirometry test (checking your breathing by blowing into a tube), EKG, etc.Was going to let my frustrations pass and just change practices after my new patient visit. But with this new charge reminding me of the frustrations... here is my review. My providers (Dr. Syra Hanif and NP Akeilia Thompson) were very nice, friendly, informational - I was a fan! But this business aspect of it will not have me returning.

I’ve had a really great experience working with the providers at Manhattan Medical. My overall health has improved in a number of aspects - physical, mental, emotional. The care team is incredibly personable and understanding. I feel no judgement whatsoever. Would definitely recommend them for a primary care provider - NP Thompson especially.

Crystal Chung and Harry were very helpful and very pleasant. Love their service

Harry was able to help me with my medication instructions after office hours and was very kind and patient. This place is very professional.

Very helpful staff. Had a great experience with my visit.

I have really liked going here! I never have to wait very long and I really appreciate their efficiency. I also have always had an easy time making adjustments to my appointments when I call in. Someone named Harrison has helped me several times and he’s always been very kind and accommodating.

Great team. Respond immediately to all situations. Very caring staff.

Alex has provided perfect service as well as Dr.Syra.

Very nice doctors and the PA there is amazing. Very clean space and friendly doctors

Great service! Big thanks to Harry for getting all my authorizations through!

Amazing doc, and such great office customer support!

I discovered Dr. Hanif during the pandemic when my allergies required supervision for covid vaccinations. She was attentive and very caring during the 2 hour required observation. Her level of care and that of her staffers, like Joel and Ben, are the best. I chose Dr. Hanif as my primary care physician because she gives 100% to me as her patient -- no question is unanswered and I feel confident that every test or procedure I need will be approved. This is a fine practice!

I have been going to Manhattan Medical Arts for 3 years now. The doctors are competent and staff is friendly but to my surprise this year, there was some hidden costs and huge amounts to pay not cover by insurance for the exact same service. For the past 2 years my insurance has been the same and covered the same amount but this year, my bill was 300% more than last year and there was little to no explanation on why it was so expensive. I tried to discuss this with the billing department but they are difficult to reach (on purpose) and not very cooperative. I will not be going back.

After receiving an unexpected bill for routine lab work, the office has been totally unhelpful with trying to resolve the bill. Ive called weekly over 3 months and every time they say they will deal with it and follow up and each time they dont call me back and the lab has confirmed they did not recieve any communication on my behalf. This is outrageous for standard blood work that I have received several times before with no incident. Would rate 0 stars if I could, dont go here!

I DID NOT LISTEN TO ALL 1 STAR REVIEWS, NOW I AM PAYING THE PRICEI dont need to add more information to this. Read all the 1 star reviews. The long story short is that this place will scam you with unnecessary exams or tests to upcharge your insurance and, consequentially, you when the insurance refuses to pay.If you are here for a yearly physical, say no to as many tests as possible. A lot of those are not necessary. For example, they will charge north of $200 for a spirometry test that is ONLY recommended for people who has signs of lung problems. NOT MY CASE, probably not yours. Well, here they do it anyway just to bill for this test. They do not present any test as optional nor they give you any warning that you might have to pay extra for tests...Also, for routine blood work, you might also get a separate bill from their lab. It is insane how much their charge.Finally, for vaccines, just go to CVS, Costco, or another place your insurance supports. They also upcharge vaccines and the vaccine administration.

Everyone is helpful and kind! Great doctor’s office!

Highly appreciative of Jacob for helping me with a billing issue that I had since September. He understood and acknowledged the problem, contacted my insurance, and resolved the issue of an error in billing.Thank you, Jacob!

I am extremely disappointed with the services I received from Manhattan Medical Arts clinic. My experience with this clinic has been nothing short of a nightmare.Moreover, its concerning that the clinic scheduled my initial appointment, then required me to schedule another appointment to receive my results, and then when I asked why I wasnt treated for my abnormal results, I was informed me that I needed to schedule yet another appointment for treatment based on those results. This approach not only wasted my time and money but also delayed my treatment, which can be detrimental to my health.Adding on, I was shocked to find out that the clinic had overcharged me for procedures that I had no knowledge about, did not ask for, and did not authorize. Its unacceptable for any medical facility to engage in such deceitful and unethical behavior. I trusted this clinic to provide me with quality care and transparency in all financial matters, but they have completely violated that trust.Furthermore, the clinic continuously charged my card without my knowledge, which is completely unacceptable. They did not communicate these charges with me, nor did they seek my permission before charging my card. To make matters worse, they charged me an additional fee when my card was blocked or denied, which is completely immoral and illegal.Despite my attempts to resolve this matter with the clinic, almost 7 months later, I am still receiving random bills for procedures that I never received. This is extremely frustrating and disheartening, and it shows that the clinic has no regard for the value of my time and the financial burden it has placed on me.In conclusion, I strongly advise against using Manhattan Medical Arts clinic for any medical services. They engage in unprofessional and unethical behavior, lack transparency with patients, and have no regard for the financial impact their actions have on their patients. I would recommend seeking legal assistance if you have been a victim of their overcharges and unapproved procedures.

Harry from billing department helped me to remove the unexpected charges in no time. Thanks harry for your help

Went for my first visit today. The staff including the ANP was compassionate. Was able to get me in for cardiology within 2 days from now. Looking forward to having them as my primary.

Wish I could give no stars at all! Hope you read this before going through the stress of dealing with this place like I have. Im currently still dealing with their nonsense. They charge for every little thing but getting in contact is a problem. Good luck getting anyone on the phone. I was charged for visits that havent even occurred. They illegally keep records of payment information and charge credit cards without authorization. Nor do they contact you that you were charged. Dealing with this doctors office feels like a scam.If you need paperwork filled out, get it done while there or theyll never give it to you. Ive been waiting on them to fill out one simple form for weeks and still havent received it. Theyve asked for more information from me that they need, I provide it and still nothing. How they continue to receive patients is beyond me. Again, good luck because youre going to need it.

Great experience! Quick wait, caring, thorough visit

I had an appointment at 11:30, but I had to wait till 12:30 to see the doctor:)

Sam was very understanding and helpful. He listened to every question I had and connected me to the right people. Everything was smooth and got resolved within a day.

Harry knowledgeable and understanding. He is willing to help solve the issue.

I spoke to Ben through customer service he was very patient and understanding. I literally called like 20x today along with Ben calling me giving me update on what I Needed. BEN YOU ARE THE BEST thank you so much I really appreciate your effort and your time.

Dr. Syra and her team, especially Akeilia, are amazing. They always listen to me attentively, answer all of my questions, and clear out any concerns I have. Also, Alex makes my appointment scheduling process so smooth and fast.

Harry took care of me via the Chat link and was very helpful.

I had a very easy appointment. Mr Jacob helped to make my appointment smooth. He was very helpful and was very happy to answer my questions. Overall I had a great experience.

Great wait times! Thank you Alex for great customer service!

Had an initial appointment, the doctor didnt ask many questions or dig into my issue much. follow up appointment i paid up front for a procedure, then waited 45+ minutes before the doctor came in, thinking i had received it. she spoke to me for 5 minutes (including about weight loss injections and supplements, which were not why i was there) then went to find out about my procedure. i waited another 15 minutes before leaving - no apology from reception when i explained. i canceled my rescheduled appointment and called several times for a refund with no response. ultimately had to go through my credit card company to get my money back. do not go here.

I have recently had two major issues with Dr. Hanif’s office, despite me being a patient there for two years. On June 5, 2023 I had a physical in which I received a Covid booster. To date, no records of this booster was reported to the.NY State Board of Health and the office has told me they are unable to report my booster despite receiving procedures from the Board of Health. Worse than this, I called on Sept 29 and left a message that I tested positive for Covid, had symptoms, and requested a prescription for Plaxlovid. That message was never returned, nor were subsequent phone calls to find out why. I was eventually told that if I wanted to communicate with the doctor or office, I would have to leave a message on their patient portal. I left several, and these were never answered. Further phone calls resulted in no satisfaction on either issue, and I was told Dr. Hanif would only communicate with me if I scheduled a for-fee teleMed appointment, which I did not need. I am no longer confident that Manhattan Medical Arts has any concern for its patients and will not return to this office for care.

First of all big shout out to Customer Service Ben and Jacob for awesome assistance and making sure every appointment should be on time with all answered questions I had , Bravo to those guys for being so Attentive..Another thing Facility is crystal clear , stuff amazing with very friendly attitude , MD is amazing she listens to you and you feel that she cares and understands you , Didn’t have a chance to talk to NP Thompson for a long time but we had short conversations and can Say she is amazing person, I like her Energy, Thanks a lot to Radiological Tech she mad cool too ,And eventually)) the biggest thanks to my Fav PA Chung I can’t even express appreciation to her , thanks for being such a friendly and nice person, Thanks for understanding, listening , answering all my questions and thanks for believing in me and providing care I wanted, I can say this is my primary care facility already and always going to visit them in the future …This review may sound OD but I am talking from the bottom of my heart 😁😁🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼 My first Google review ever ,bc I don’t really do reviews and type thingies but this time I had to say all above mentioned Because they do deserve it 😁

As a medical provider, I can assure you that this office does not care about their patients and ONLY cares about making the most amount of money. It is very upsetting to see an office take advantage of patients who do not have health literacy and trust anything a provider says. For example, they routinely order Echocardiograms for patients every 2-3 years on any medication in any age group. This office is a SCAM, please do NOT go here.

Oh wow, where to begin. firstly, if you have an appointment with this office, I would call and make sure that you’re going to see the actual physician. Because I thought I was, and I paid my deductible, and the physician was not present at my first appointment. Her staff is curt and unwelcoming, and her tech couldn’t find the vein in my arm despite it popping out of my skin. It was the most painful blood drawing I’ve ever experienced. It took several schedule appointments after my first one to actually see the physician. Several appointments were ignored and forgotten by their office.Little did I know I would actually be thankful that I hadn’t had to see her. The first time I went in— physician’s bedside manner is nonexistent. I can hardly believe the way she treated me, I was just coming in to get her expertise and advice and hopefully some medication. She would barely let me speak, belittled me to no end, told me I didn’t understand anything she was saying when I was just asking questions trying to make sure I was getting the right treatment. She wouldn’t call me in another month of the medication that her colleague prescribed me, so that now I have to go to a whole separate practice and pay more fees just to get back on the same medication. She didn’t care at all that I’d already been on this medication (and that it was prescribed by her practice)for a month, and that getting off and on another one would be an upheaval to my system. A doctor should care first and foremost about the health of their patient, not their ego. She is truly awful and I wouldn’t wish this medical experience on anyone.

Getting a hold of the front office is close to impossible. However, they do offer a texting-service to ask any questions you have. Harryson, the person on the other line was EXTREMELY helpful. He even called me to make sure I got my forms in time and really went above and beyond.The main problem I had was the general cleanliness of the office/clinic. While the waiting room was clean enough, everywhere else was pretty gross... maybe even filthy? There was questionable drips running down the walls of the exam room, the bathroom was sticky and had brown splatter everywhere, the doors were supposed to be white but were brown/black due to everyone touching them?? Idk. Super gross.Update- like other reviews warned… they kept charging me for random tests & appointments months after my visit. I was able to get it refunded though.

I recently had the pleasure of visiting Manhattan Medical Arts for a routine check-up and was blown away by the level of care and attention I received from the entire staff. From the moment I walked through the door, I was greeted with warmth and kindness, and my experience only got better from there.The facility itself is clean, modern, and welcoming, and the waiting area is comfortable and well-appointed. But what really sets Manhattan Medical Arts apart is the exceptional quality of care provided by the medical professionals on staff. My doctor, Dr. Syra Hanif was knowledgeable, attentive, and took the time to answer all of my questions and address any concerns I had.Overall, I would highly recommend Manhattan Medical Arts to anyone in need of medical care. The staff is friendly and professional, the facilities are top-notch, and the quality of care is truly exceptional. Thank you, Manhattan Medical Arts, for providing such an outstanding level of service to your patients!

Very helpful! & a Special Thank You to Anne,, she was Very nice & went out of her way for me😀👍

Very nice staff and lovely office. Samuel and Harry on the authorization team were very helpful.

Very happy with the support received from Harrison from the billing department due to a billing issue.

Facility is very clean and well kept. Dr Hanif is very lovely as well as her medical assistant Fatima. They are professional and thorough. Great experience overall!!

Jacob was so helpful dealing with my insurance! He was so nice and took all my stress away from a large bill. Never had a better experience with customer service, especially at an urgent care!