ARCpoint Labs of Jacksonville, NC

Gabby has been warm, friendly, and caring every time I’ve been in to have my blood drawn. She listened to me when I explained that my veins have proven to work better with a butterfly needle, when most nurses at hospitals don’t even listen, then do what they want instead poking me several times until giving in and using the butterfly. I feel like visiting friends when I go there, and enjoy both woman who do amazing work there! Thanks ladies!

The staff who work at the location are kind, patient, and knowledgeable. I had a hard time with forming my hand into the correct position to be printed, but the agent worked with me in being able to obtain the scans I needed. I was embarrassed at first, but the employee did not make it awkward. It made me feel so much better!

I really enjoyed the staff. Very courteous, knowledgeable and thoroughly know how to perform their tasks. I will return! Thank yous

Staff was very great, respected my privacy. Was in and out in a timely manner.

Their customer service was great. Only 1 lab collector that day and time but she was great with communication about wait times and directions for specimen collection. 10/10 recommend!

Quick and easy process. Both ladies at the front desk that greeted me made my morning so much better. 100% recommend.

The young lady that was in the lab the day I went was very polite although she was with someone she peeked out to let me know she’d be right with me. When it was my turn to go back she had me confirm my information. She then gave me clear instructions on what she needed me to do. After I purchased a vitamin b-12 injection and she explained that as well, before administering it. Over all she was great.

Great place to get the drug screening that I needed and the 2 ladies working where excellent with helping my son with his test. Thank you again.

I went for fingerprinting. I made a same day appt and was helped immediately. The appt itself went quicker than scheduling did. I really appreciated the prompt service.

Went for a drug screening and also got an injection while there. Was greeted immediately and she was great. I believe i was there a whole 20-25 mins and thats because there was someone ahead of me already. My only complaint isnt really a complaint, but more of a request/recommendation. The hours arent really for working clients. I was wanting to come in for injections weekly but I work 8-5 and i work an hour away so making it to the office Monday- Friday 9-4 wont be feasible. So now I am looking for someplace thats open later or on Sat to get my injections.

Easy access. Friendly staff. In and out in 30 minutes

Excellent customer service!!! Keep up the good work

Young lady that helped me was kind, courteous and helpful.SHE ALSO ENCOURAGED ME WHEN I THOUGHT I COULDNT GO😆.But seriously, it was a pleasant experience going there

I came to do dna testing today and I had a great experience. They were able to take me a little early so my breastfed baby could go ahead and eat, they were super nice and informative and all around just pleasant

Ladies working were absolutely amazing and so sweet.

Awesome experience. Gabby has excellent customer service and would recommend this place just because of her. Walked in, filled out some forms and we were done before we knew it. Me and a possible half brother came to find out if it’s true!

I’m a CDL driver and subject to random testing. I have never been in and out so quickly since random testing began, nor treated with more respect. Definitely a pleasant experience.

DOT random. Walked in, checked in, taken back right away. Maybe 10min total from the time I parked to the time I was back in my truck. There are some urgent care facilities close by…don’t go there. You will sit and wait for hours before being able to provide the sample needed. I’ve made that mistake before…never again. Thank you for the professionalism and speedy process!

I had some issues with the third-party vendor, but the staff was absolutely amazing and took good care of me

Random drug testing requires you too watch while they label your specimen and initialize it, that’s fine. What they don’t do is allow you to see when they dispose of any leftover specimen, why not! I was told when asked about it that I could’ve requested to do so. No, it should be a part of the process, just like all these other requirements you have. The person doing the testing didn’t like the question but that’s ok too.

Super friendly staff and very helpful! I was in and out in 10 minutes and the entire process couldn’t have been more smooth!

The experience was quick and efficient for pre employment screening. Clean sample cup, and pretty blue water in the facilities. Would absolutely urinate here again.

Staff member was professional, friendly, and explained each step along the way. Will use again and tell my friends of my positive experience.

Gabby was fantastic! She was very pleasant and brightened my day. The facilites were very clean and well organized. I didn’t have a choice in where to go, but I lucked out with ARCpoint

Great Experience! Fast and straightforward

The ladies at this facility were exceptionally polite and professional.Thank you!

All services were prompt quick and courteous! The person handling the goings-on was absolutely polite and respectful!

Super friendly!! totally recommend!

I came here for pre-employment drug testing. I arrived around noon and there was nobody else in the waiting area, so I signed in and was immediately taken back. The whole process from signing in to finish took less than 10 minutes. Maybe less than 8. The person working there was kind and professional. Really great experience.

I highly recommend ARCpoint labs over any other clinic that I have been to. I have gone there 3 times (2 for blood work and 1 for urine analysis) and have had such a positive experience. I highly recommend requesting Gabby as she has helped me in all 3 visits. Everytime she was very knowledgeable and drew my blood without me feeling the needle. I wish more clinics were ran like this. Again, I can not recommend this place enough!

Very pleasant and professional.

Excellent service, quick in and out!

Very quick, nice and professional!

I had to go here for a drug screen for a new job.The staff was so welcoming and friendly made my experience better idk but i was nervous.The process was so quick and they mad me feel at ease.would definitely recommend them to anyone who needed testing done.

Easy to make appt. Lab followed-up and was helpful in ensuring they had Rx info from primary care provider. Lab-tech (at reception and when drawing labs) was helpful, very competent, and super pleasant. Was out in < 10 mins. Could not ask for a better experience.

Pleasant experience and the woman was there was cheerful and professional. Great outgoing attitude.

This place was super awesome, the girl with the tattoos was super knowledgeable and friendly!!!!

The young lady who helped me provided excellent customer service! Her bedside mannor was impeccable.

Honestly a good experience, I went in for pre employment drug test. Staff were nice, and they have a awesome $99 vet help Option that gives you a whole bunch of testing included in the $99

Quick and efficient testing process. Got results back in less than 4 days. Overall great experience.

Very professional and very fast!

Had to go in for a random drug screen and the staff was friendly and they were able to get me in and out quickly. Definitely will use them again in the future.

Very professional, efficient and caring

Nice and quick. Staff was exceptional, polite and helpful.

This place is absolutely fantastic! Went for a rapid test and the staff was super kind & understanding. They went above and beyond for me. Absolutely would recommend them to anyone. I was also in and out in about thirty minutes!

Very good customer service. The nurse treated me with much respect and value.

Very professional facility. Very fast and efficient in work methods. Highly recommend this facility.

Service was very fast and professional. Personnel is very courteous.

Great service....the nurse was very professional and I was in and out

Staff was friendly and efficient. I was in and out within 10 minutes.

Very friendly staff. I enjoyed my conversation I had with the lady, I don’t remember her name but she was great.

Very pleasant. Young lady at desk. Very friendly and professional. I would go back again. Thank u got a wonderful experience.

Super customer service friendly staff. Very attentive to all customers and knowledgeable.

Professional and very polite. Would recommend. Ralph

Was a welcoming atmosphere. Very speedy check in. Customer service was superb.

They were super nice and efficient, 100% recommend!

When I walked in the atmosphere was great! The lady I spoke with was awesome and very nice!!!

The lab tech was exceptionally professional and efficient. I was in and out of my appointment in no time.

Very friendly staff. She was welcoming and patient with me.

Fast & efficient. The staff were professional and kind. environment was clean, quiet, calm.

The girl helping me was so kind and helpful! She answered all my questions and made me feel at ease.

Fun and friendly staff, was easy and quick! Would come back.

The staff at Arcpoint were really nice.They are pleasant to be arround and get you in and out quickly

Extremely professional personnel, quick testing, id give them ten stars if I could.

Super easy and quick!

I have sent one of my drivers to take post-accident tests, even though they were almost closed, they have served without any extra payment for after-hours, absolutely will recommend them, but did not receive the drug test result yet🥲

The experience was great and the employees were fantastic.

Quick and easy, very polite service, answered all my questions and I didn’t feel rushed at all!

Friendly Staff, my visit was quick and painless.

I went yesterday to get rapid test. I was in and out in about 30 minutes. The staff was friendly and very helpful! 10/10 would go again!

Very nice and fast. Needed a DOT drug test fast and they got me in same day. Very nice and helpful

Very nice and friendly and good communication

It was great the women werer very professional and kind

The people were SUPER welcoming and made you feel at home!! Lovely lovely people

Great service. Kind and inviting. Did what I went there for.

The lady seemed nice and worked really hard

The specimen collection was fast and very direct. The lady that was there was very informative. Thank you!

The girls there were so sweet and professional.

Did a walking for a pre-employment drug screen. Quick, easy, friendly staff. Definitely would recommend!

Everything was great and the service was attentive and friendly

The young lady that assisted me was absolutely professional and kind.

Quick and easy. I was in and out of there in like 20 minutes.

The wonderful women you have administrating the test was very polite and very personable. A great experience.

Got in and out fairly quickly considering they were understaffed. Only one employee on duty.

Quick and easy. Great staff!

Quick and easy. The personnel was very pleasant.

Was in and out with in 15mins for a pre employment screen. Simple, fast and accurate.

Very professional! Didn’t have to wait king. In and out!!

Friendly, efficient service. In and out in a 15 minutes.

Front desk associate was nice and gave her instructions on how to properly do test

The collection of my specimen was great but they took so long to get my specimen to the lab it was no good.

Gabrielle was phenomenal at explaining what the test was and was very professional .

The staff was great and very polite.

Respectful quick and professional.

Above and beyond with the customer service! Great experience!

Very clean, quick, easy and the staff was friendly.

Fast and simple, friendlt staff!

I did not chose you someone chose you for me you need more than one person doing all the work in that place

Great service and very professional. Thank you.

Awesome place to get your tests done. They have truly saved me a lot of money

Excellent service. Thanks

Really was the cuteness of the lady for meeee

The staff was awesome and very helpful and professional

Awesome fast, courteous. I would recommend 100 percent

Quick easy and very respectful

Very welcoming, friendly and fast.

Wonderful staff, clean Facilities.

Fast and friendly staff.

Very courteous, and prompt service.

Gabby was very unprofessional and rude. Never go here again.

It was very quick and easy!

Very professional and good service.

Quick, easy and simple

Efficiency and quick. Highly recommend.

Fast and easy place to go to and not really expensive for blood test.

Very professional and convenient.

The lady was really nice ❤️

Great customer service.

No complaints. In, out, done

Extremely quick turn around.

Quick and very nice

Fast and friendly service

Nurse was amazingly respectful and nice

Is one of the friendliest businesses around

They did great!

Got there, and I was out in 15 minutes.

Friendly and quick service.

Clean facilities. Polite and professional staff.

Very sweet and kind

Nice, quick, and efficient.

Very professional and pleasant

In and out, very professional

Clean environment, and straight forward process.

In and out. Filling out the paperwork took longer than the wait or test.

Polite and friendly and pretty quick

Fast and professional,

Smoothly

Great attitude. Wonderful.

Fast and friendly.

Awesome staff!..

Great place

Very nice

Polite and professional

EfficientProfessional

EXCELLENT CUSTOMER SERVICE

Efficient and quick.

Good

GABBY was AWESOME!!!!!!!!!!!!