AFC Urgent Care Denver Highlands

3800 Irving St, Denver, CO 80211, United States
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AFC Urgent Care Denver Highlands
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Ke
Review №1

I recently had to visit AFC and I was absolutely blown away by the level of care and professionalism. From the moment I walked in, I was greeted with warmth and genuine concern. The staff was incredibly attentive and made sure I felt comfortable and informed throughout my entire visit. Thanks to Cindy at the front desk.The doctors and nurses were not only highly skilled but also compassionate and patient, taking the time to explain every step of my treatment. The facilities were clean and well-organized, which added to the overall sense of being in good hands.In a time of stress and worry, AFC provided a sense of calm and reassurance. I am extremely grateful for their outstanding service and highly recommend them to anyone in need of emergency care.

Ja
Review №2

My nurse practitioner Miranda was exceptional! Proficient, thorough and so kind! She took so much time with me to explain and determine course of treatment. Desiree was patient, warm, knowledgeable caring! Hugo was awesome even though he had the job of administering my Covid test yikes 😱 He was as gentle as he could be. I’m a bit of a baby. The wait time was manageable as it was a busy Monday. I strolled outside a bit for fresh air and to keep my distance from others. Cindy called my cell when it was my turn to be seen. Exceeded my expectations! The clinic is very clean as well. It was an all around positive experience. Thank you AFC

Ja
Review №3

They were great,& my medical assistants Jasmine & Maribel were very courteous, professional & helpful. I dont have insurance so have to self pay. But they were reasonable price wise,& willing to set me up on payment plan for part of the balance.The Dr also gave me other suggestions to save me money from what the normal procedure would be. I also didnt have to wait forever like Ive experienced other places.But they still apologized even for my very short wait. I came here because its close to my house but definitely will come back if I need to be seen in the future.

Ka
Review №4

I had a wonderful experience at AFC The staff was incredibly nice, attentive, and professional throughout my visit. They made me feel comfortable and well cared for. A special thanks to Jenna Kelly , Mari and jasmine for their exceptional service and kindness. Highly recommend this clinic to anyone seeking great care!Kaoutar lafkih

Ma
Review №5

American Family Care / Urgent care is amazing. They always have day of available appointments, and the wait time is less than five minutes. I recently saw Jasmine A and Jasmine K for a sore throat. They were extremely efficient, kind and understanding. All around awesome service from an urgent care.

Da
Review №6

The lady at check in was very sweet and explained procedures and protocols in relation to patient cost. Hugo was my medical assistant and made me feel very comfortable. He was easy to talk to and was very efficient. Jenna Kelly, PA explained directions for my care plan very well and even gave me different options. She was so sweet to my 2 year old daughter. I would definitely come back if I were in the area again.

An
Review №7

The staff here really made the experience exceptional! Everyone was REALLY nice from front desk to check out.While needing to go to urgent care isn’t ideal, PA Jenna took such good care of me and my case. She was empathetic and professional. She explained everything and made me feel as comfortable as possible through a procedure.This was my first time ever to an urgent care and I didn’t know how to choose one. I am SO GLAD this is the place I went! If I ever need to, I will definitely be back to this location.

El
Review №8

AFC is amazing! Great customer service! Desiree and Mackenzie were very caring and answered all our questions. They really went the extra mile to make my daughter feel at ease! Highly recommend!

Ma
Review №9

AFC Urgent care was a lifesaver after I got back from Australia and was sick as hell! Mackenzie got me back and taken care of quickly and I was such a good patient I got two Marvel stickers (Spider-Man and the hulk) 10/10 would recommend to anyone who needs some fast care with great bedside manner ✨

GG
Review №10

We super appreciate this AFC location, they went above and beyond to make sure that we were seen in a timely manner and even after the x-ray technician Mike was supposed to leave, He stayed to make sure my son got his x-ray. They were all very kind and helpful and made the stressful process of having a child at the doctors less painful Kimberly was great too thanks!

Ty
Review №11

The fact Im leaving a 5 star review for an urgent care makes me happy. This is exactly the experience I hope for when I need to go to an urgent care. From the front desk, to the doctors staff, to the x-ray tech, everyone here was kind, friendly, professional, and seemed to genuinely care about my well-being. The facility was clean, the waiting area was comfortable, and everything went as smoothly as I could have hoped. Ill definitely go out of my way to choose this urgent care if I ever need one again!

Be
Review №12

Had an eye related emergency early Saturday morning and had a great experience at this AFC. Jasmine and Mari were very helpful, and Brad made me feel at ease while taking care of the issue. I was in and out in less than an hour. Will definitely be back if needed!

Ca
Review №13

I had been feeling bad for about a week and visited AFC urgent care on New Year’s Eve. Their online process was really helpful to sign in and get on the wait list. It was pretty busy but they still saw me fairly quickly. Cindy and Stephane listened attentively and helped me get the meds I needed to start feeling better quickly. Thanks!

Pa
Review №14

I had an excellent experience with all the staff. In particular the front desk and the person I saw who evaluated my broken wrist. The recommendations suggested for further care were equally excellent. I think their names were Mackenzie and Desiree (?) and Cindy.

Je
Review №15

This was my 2nd visit to this urgent care center and my experience was nothing more than outstanding. The entire staff is caring, compassionate and respectful! I definitely would recommend using them if you’re in need of urgent care!

Re
Review №16

Gold standard of urgent cares! The team here is professional, fast, and thorough. In my most recent visit, Mike and Maribel assessed symptoms, did diagnostic tests, and got me on my way in less than 30 mins. While I hope I’m not a frequent visitor here, it’s at least a great experience each time :)

Da
Review №17

Mary and team did an excellent job taking care of me and the blockage in my ear. Very pleasant staff and got my issue solved quickly. So appreciative for their help!

Ni
Review №18

Hugo and Stu were great! Service was fast and everyone was pleasant.*edit - came here again for another issue and had the same great experience. Giselle, Jasmine and Jenna were wonderful and got me the care I needed quickly. Thank you!

Me
Review №19

Quick and easy appointment with friendly staff! Went in around 8:15 on a Wednesday (no appointment) and was seen within 10 minutes. Everyone was personable and I was out within 30-45 minutes and my prescriptions were sent to the pharmacy. I was assisted by Mari and Jasmine.

He
Review №20

AFC Urgent Care in the Highlands has saved me a number of times! They are always quick, but thorough, their staff are great, and they really have taken such wonderful care of me each time! I just had to visit today for a cold and ear infection… Kimberly and Jasmine were fantastic and thanks to them, I am on the road to recovery! Thank you!

C
Review №21

Reserved a spot online was able to even register and provide all my health insurance documents online. Walked in, sat for maybe 10 minutes and was able to go back and get seen. Citlaly was so nice from the moment she greeted me. Anytime you go to the urgent care you’re not in the best mood and she treated me without any judgment or rudeness which is common with other places. She also was very respectful and kind. The doctor was also very nice informative. I was in and out in less than an hour. Definitely would recommend this urgent care!

An
Review №22

Had a great experience today getting care at AFC. Mari and Jasmine K got me checked in and out easily and quickly. The PA was patient and listened carefully to my strange symptoms before sending me on my way with some medication. This is my second visit to this location and both times have been good experiences.

St
Review №23

Ive been to several AFC urgent care facilities in the Denver area, and while my experiences have always been positive, this was my best experience yet. Jasmine & Citlaly were super-efficient, professional, and friendly. Although I was a walk in on a Saturday afternoon, I was in and out in record time. As someone who travels frequently for work and often needs health care outside of normal doctors hours and/or on the weekend, I love the convenience of urgent care facilities and this might become my location of choice.

Ca
Review №24

Went here with a tight chest after having been to a different urgent care across town and not getting any better. They were super helpful and got my prescription sent to the CORRECT pharmacy while I was still at the clinic which the last clinic didn’t do. Really appreciated their help! Highly recommend. I was in an out quick and they answered the phone when I had a question after the fact.

Ki
Review №25

I’ve been going to this urgent care for 5 years, and they consistently have the kindest most helpful team there. I had Hugo and Cindy this time around. They provided great care, the wait was reasonable, and the staff checked in the next day to check in. Amazing care!

Pa
Review №26

Stephane, Cindy, and the entire team today were awesome to work with - Best urgent care experience I’ve had. Front desk staff was patient and kind with a busy waiting room too. Thank you!

Ch
Review №27

Great urgent care, and very pleasant experience! Urgent cares always make me nervous that it will take forever and or all my money 😅 NOT this place! We scheduled our appointment an hour before we arrived online, got there , and waited less than 2 minutes! The staff was all very kind, the doctor was also very nice, he took his time explaining everything and what his thoughts were and why with what was going on with symptoms. We were in and out of there in less than 20 minutes. The price for out of pocket was reasonable and no hidden fees. Not lookin to try to be sick on our next visit to Denver but if we are, this is where we will go! Thanks yall for taking care of us!

Fr
Review №28

Mackenzie was wonderful. She did a great job making my daughter feel safe and comfortable. This location is one of the better ones. Clean, friendly/welcoming and informative. Thank you AFC Highlands team!

Ma
Review №29

I’ve been to urgent care a bunch of times but have never been treated with the high level care and respect that was provided here by Cali and Mosby. They were genuine, respectful, gentle, and made me feel comfortable being there. They knew what they were doing and made sure that I remained in the loop as well. They also made me laugh, which helped me relax and trust the care being provided to me. This was a great experience thanks to the two of them.

La
Review №30

Bertha, Jasmine K, and Jenna Kelly were wonderful. Was seen quickly with no appointment and PA Jenna Kelly was very patient with me and all my concerns. Got the solution I needed to get better and am thankful to this team.

Ev
Review №31

I visited AFC Urgent Care on Irving str today and had an exceptional experience from start to finish. The wait time was incredibly short, which was a huge relief when I wasnt feeling my best. The online scheduling portal is incredibly easy to use. The staff were all extremely polite, Jasmine, Kimberly and Stewart , who went above and beyond .The entire clinic was spotless, which really put me at ease. Everyone was professional and friendly, making the entire visit smooth and stress-free. . This is, without a doubt, the best urgent care Ive ever been to. Highly recommend!

MA
Review №32

Went not feeling 💯% , and doctor visits always make me feel nervous but my doctor was super nice and my nurse Desiree was above and beyond awesome she made me and my daughter feel like family. Will be visiting this place again if and when I get sick. Thank you 🙏

Sc
Review №33

The people at this place are great. Bertha and Kimberly were super helpful and friendly. Kevin did a great job patching me up. Jasmine got me in there right at the end of a day when I thought for sure it would be too late. Couldnt be happier with this place.

Sa
Review №34

This review is long overdue. When I think about my visit and the severe pain I was in, I was so grateful to the staff for seeing me quickly, listening and providing me with the care I needed after assessing my needs. Mike was my MA and I still think about his kindness over two years later. The Highlands has a great team.

J
Review №35

I unexpectedly ended up needing emergent care, and was trying to find a place. I luckily stumbled upon this specific Urgent Care. The staff were immediate..attentive ..professional..kind and even followed up the following day to see how I was. Jasmine K & Jasmine A..and Jenna Kelly PA were all amazing. I was feeling incredibly ill, and was lucky to find a clinic that took such great care of me! I cant say enough great things about the team that was assigned me.

Ma
Review №36

Everyone at this urgent care is super helpful and friendly. When I arrived I had no wait time, and was seen super quickly. Kimberly as my medical assistant and she was great! Jasmine K also assisted me and she was wonderful

Do
Review №37

AFC in Highlands is outstanding! Cindy checked us in efficiently. Lizbeth was excellent as the nurse and Jory very carefully laid out my options. If we could make AFC our primary care doctor, we’d do it in a heart beat!

To
Review №38

Excellent staff and facilities. They got me in and out quickly and with as little pain as possible. Thank you Kimberly and Jasmine K. for being so friendly, attentive, and professional. Its good to know this place is nearby.

Ro
Review №39

I called 15 minutes before the urgent care closed and Jasmine assured me that they could see me and got me all booked and checked in before I arrived. Hardly any wait before Mike brought me back. He was very kind, super knowledgeable, and obviously cared about his patients even at the very end of his shift on a random Wednesday. Doctor came in quickly and put my mind at ease, treated my issue quickly right in the office, and sent in prescriptions to the pharmacy. I was in an out within about 45 minutes. Great experience 5/5

Te
Review №40

I have been to this urgent care twice now, and both times I was treated with so much kindness and empathy. The staff works fast and well, and you feel welcomed from the start! Hugo assisted me this last time, and he was not only caring but addressed my needs promptly. I will forever and always choose this urgent care for any and all future (pressing) visits!

Kr
Review №41

Ive been here probably 4-5 times for various injuries/mishaps/illnesses across our family, and the staff has always proven to be kind, professional, and knowledgeable. The waits have never been too long and treatment has always felt appropriate to the need. Citlaly was wonderful at the front desk this past visit!

Ta
Review №42

AFC is such a great urgent care if you’re in the highlands area. Each time I’ve visited I have been able to be treated quickly and the staff is very friendly, helpful and professional. Check in is super easy. I went in today and was in and out within 40 minutes, and the staff were all so kind - Hugo and Jasmine were my medical assistants and were awesome! The person working the front desk and my doctor were also great! I will continue to visit AFC when I am in need of urgent care.

Je
Review №43

I made an appointment online and was pretty much seen right away. Every girl who helped me was so sweet and welcoming, which was much appreciated during a stressful/painful day! Bertha and Jasmine A. specifically were very kind to me. Would definitely recommend to anyone in need of an urgent care!

Ch
Review №44

I could not of had a better experience at this urgent care. Came in for some stitches and MacKenzie and Kevin were very helpful, professional, happy to answer any questions I had, etc. overall a great experience.10/10

Br
Review №45

Everyone at AFC Urgent Care Denver Highlands was incredibly helpful and friendly. We took our 2yo in for an ear infection. Having just moved here less than a week ago, we were anxious about not having a pediatrician to see, but all the folks at AFC were great with our kiddo. Jasmine A even brought her some stickers for being so brave! This could have been a very scary experience for a sick child who has been through a lot of change recently, but we were in and out quickly with no tears - I call that a win! Thank you for taking care of us!

Qu
Review №46

All the staff here are wonderful! I’ve been looking around for an urgent care and this was the highest reviews for a reason! Thank you to every staff member there, when looking over my clinical summary someone wrote “hug :)” which just shows how sweet they are! Thank you!!!

L
Review №47

Best urgent care experience. Mike was personable, professional and explained everything about the xrays that were taken. Bertha was extremely thorough, competent, and a pleasure to work with. Very clean facility. And so easy to schedule appt and be seen quickly.

Co
Review №48

I can’t speak highly enough of this AFC Urgent Care. The convenience of scheduling online makes check-in and wait times a breeze. The staff is incredibly kind and professional, and does everything they can to get you in and out as quickly as possible. Desiree and Jasmine were wonderful! I highly recommend this urgent care.

Br
Review №49

Mackenzie was friendly, efficient, and professional. Waited about 20 minutes after my appointment time but they were moving people through quite fast.

Jo
Review №50

Had an ENT related emergency on a Saturday when all ENT practices are closed. Bertha was really helpful in finding my insurance when I didnt have my card on me, and Dr. Brad really made me feel at ease in the midst of some mild panic. Really appreciate how quickly I was able to be evaluated and given the best prescriptions and next steps.

St
Review №51

Some of the kindest and most professional individuals Ive ever experienced at any kind of Healthcare establishment. Citlaly and Jasmine K were very helpful and got me taken care of right away. The the physicians were extremely empathetic and attentive.

Ch
Review №52

It was unfortunate that I had broken my arm & had to come in, but I was so lucky to be treated by the friendliest & funniest staff making this experience incredibly joyful. The sweetest front desk girl, along with Kimberly & Mike were all such great help. They were incredibly informative, answering all of my questions, explaining my X-rays, and my next steps. We’re new to the neighborhood, so this will be our go to for Urgent Cares! Thanks guys!!

Ly
Review №53

Flawless experience!I made an appointment online a few minutes ahead and after arriving I saw a nurse almost immediately. Jasmine A and Jasmine K were so helpful, cheerful, and kind, as was Dr. Shu. I was back in my car within 20 minutes!

Ju
Review №54

I had the absolute best healthcare experience with Dr. Mike, his assistant Mike, and front desk staff member Kim. From the moment I arrived, they were caring, knowledgeable, and personable. Also made me laugh a couple of times which took away from the pain I was feeling. As soon as I got there they got me in right away and worked with urgency to ensure I received the treatment I needed.Their attention to detail and genuine concern for my well-being made me feel truly cared for. If every healthcare clinic operated with the same level of compassion and professionalism as Dr. Mike and his team, wed all be feeling better in no time—and with a happy heart! I cant express how much I appreciated their treatment and care today. I highly recommend this facility and the incredible team of Dr. Mike, Mike, and Kim.

Ti
Review №55

Hugo is a great Doctor, he’s very friendly and knowledgeable. I didn’t feel anything while he was removing the stitches. Thank you so much for the great care!!

Ne
Review №56

I came down with an illness while visiting family in Denver this past week, so I was forced to visit AFC Urgent Care. I was blown away by their amazing customer service and ability to make me feel cared for in every way. Their entire staff is top notch from the front desk workers to the doctors and medical assistants.I would highly recommend them to anyone who needs urgent medical assistance and feel so grateful that I visited this location.

Ch
Review №57

The visit was super quick and easy. Diamond, the MA, prepared the procedure room before I entered and was ready for my injury. She was friendly, professional, and had a comforting personality. Angela, the nurse practitioner, did a great job of stopping the bleeding and getting me cared for quickly. A great team and experience.

Ca
Review №58

It’s never fun going to urgent care, but my recent experience here was as painless as you could hope for. Jasmine (at the front desk) explained the costs clearly and was extremely kind. Mike (RN?) did my vitals and tests faster than I could have imagined. He was incredibly knowledgeable and friendly - making me feel fully heard and taken care of. I hopefully won’t have another urgent care visit anytime soon, but if I do, I will certainly return to AFC Highlands.

To
Review №59

We were in town for my daughter’s softball tournament. Needed to have a possible rib fracture checked out. Excellent, excellent, excellent service! Very kind staff. Informative and quick! My daughter had an exam, x-ray, and radiology report done and we were out of the clinic in 40 minutes. Kimberly was great! Mike was fantastic! Would highly recommend!

Tr
Review №60

Incredibly kind, fast and professional care. The assistants, Kimberly and Jasmine K., got me checked in right away. I was seen within minutes by Jenna Kelly, who was thorough and very kind in her treatment.

Re
Review №61

A family member was having issues and this facility accepted our Blue Cross Blue Shield insurance from Texas. There was no wait for us - I believe they triaged us to the front of the line based on symptoms. The staff were all very kind and Mari and Derek had wonderful bedside manner. They were able to provide treatment to tide us over until we could be seen the following week by other specialists in a non-urgent care setting.

Lo
Review №62

My son was seen here June 3rd on his Birthday I was so happy with the care he received the MA HUGO was just the nicest and so caring. Dr Michael Mcgurren was so amazing and help make my sons birthday a lot better even tho he wasn’t feeling good. 10/10 I would recommend this clinic.

Ch
Review №63

What an amazing team!!! Everyone from the front desk, to the nursing team and the treating provider were fantastic!! Kind, knowledgeable and patient. Thank you for your care and compassion!!! 🩷

Ro
Review №64

This place is awesome. Went in with my girlfriend for something and they were super nice, helpful, and informative. In and out within an hour. Mike and Callie in particular were so nice. I’ll definitely be going there when my next malady occurs

Da
Review №65

I had a really scary situation happen while traveling back from the east coast. Walked in and they got me in super fast, and most importantly, calmed me down. Thank you Desiree, Hugo, and Liz for taking such great care of me.

Be
Review №66

Cindy and Hugo were both kind, caring, attentive, efficient, and organized. Thank you for making my health appointment easy and enjoyable, too.

De
Review №67

Everyone on the Citlayly team was incredibly kind and made me feel right at ease after being in so much pain for days. The process was easy, I was able to be seen quickly, and I’m very thankful for how nice the team was who took care of me. I would recommend this location to anyone in the area who needs help quickly. Thanks again!

Fr
Review №68

I was seen on October 17, 2024 at AFC URGENT CARE when i got there i was quickly and easily registered to see the physician. I was with my 4 year old granddaughter who was also sick. Kimberly checked both of us in and was very friendly and efficient. When in the appointment room Mari Ortega got all information very quickly was the sweetheart of the office. Fast efficient and caring. The information of the illnesses was related to them, and the flu and COVID tests were done. Mari was very patient with my granddaughter not wanting to have things stuck down her throat or mouth but with a little levity the task was completed. We were both given antibiotics and other medications that were needed. Were both feeling so much better thanks to the staff at AFC. SO THANK YOU KIMBERLY, MARIE AND DR PATRICIA MLADENOV.BTW: Fiesta is my social media name, my surname is actually Rael if you need to check about the reality of the visit. TAKE CARE AND GOD BLESS, I PRAY FOR EVERYONE WELL BEING AND HEALTH!

Ri
Review №69

The male doctor (sorry I dont quite remember his name), Hugo, Cindy and Jennifer were all very professional and polite, Thank you guys for great visits 👍🏽

ri
Review №70

Cindy was very helpful upon entering the center. Although very busy, Cindy was patient with me and answered all my questions. I appreciate her kindness while I was sick.

Sh
Review №71

I brought my daughter in for an ear infection. We were in and out within 45 minutes and the staff was incredibly friendly and professional. Mari was awesome and took her temperature and made her feel comfortable. We would definitely visit this location again.

Sa
Review №72

Kimberly and Jasmine were amazing. I was on a work trip in the area and needed to go to an urgent care in a pinch, I was in and out in 30 mins and had immediate care. I am so grateful for the staff who helped me!

Li
Review №73

I have had a few unexpected Urgent care visits here at this particular American Family Care Urgent Center 3800 Irving Street in Denver 80211 Just as recent as 9/30 /2024 . I Have to give them 5 stars from the time I walked in to the time of check out . They were very prompt. The Check-in young lady very welcoming and answered with a smile and very personable. The check in process and wait to be called back was not long at all. As I was called back the assistant was welcoming with a caring gesture. The assistant in the room , Citlaly asked me my questions and concerns her answers were very caring responses and she was very sweet , kind and showed compassion. She was very prompt with the tests she performed she explained what she was going to do before hand and after. Great job Citlaly!! 👏😊 And I cant say ENOUGH about MD.Michael M. I have to say he truly stands behind his MD. title ! He was Compassionate, Patient ,Caring and truly knew what was wrong he explained everything in detail and taking genuine time as to what his plan for me was going to be!! And I didnt feel like I was in and out and rushed with no answers regarding my health visit. I went in feeling horrible after 4 days of being ill. The plan and prescriptions he prescribed have me feeling 75% better in just 10 hrs. of Seeing him! His Expertise is Outstanding! He Deserves a 10 Star in my Book!!! The Best Urgent Care Facility MD. I have had the experience first hand to have a such a positive ONE like this!Hands down to you All!!! 😊 Great Caring Team🤗 !!!*On another note, I forsure will be recommending co-workers , friends and family to such A awesome place of Urgent Care Needs.Thanks Again. LQ.⭐️⭐️⭐️⭐️⭐️.

So
Review №74

Seriously best urgent care experience! Super clean place and great staff. Jasmine was amazing! Thanks so much

Am
Review №75

Been coming to this clinic for work comp follow ups!! I’ve always had Mike and Mary! Both are phenomenal! Mike is hilarious makes feel so comfortable. Mary is so sweet and kind! Both are thorough and efficient! Definitely recommend this location!

Ab
Review №76

My experience at this urgent care was fantastic! Between Mari, Jas and Mike I was treated with professionalism and care. They took the time to listen to me, figured out and quickly addressed the issue. I’m very grateful for the team here!

Ti
Review №77

I only have positive things to say about this urgent care!It had very short wait time: I was seen within 15 -20 minutes of arrival. Very friendly and welcoming staff: Jasmine the receptionist was super helpful and awesome to talk to. Mike clearly is a rockstar nurse! He was super kind and caring. Sarah, PA, took the time to listen to all of my concerns and calm my anxiety she clearly communicated everything to me and was super nice and reassuring, I felt calm after talking to her. Inside the building, everything was spotless and well-maintained.For anyone needing quick medical attention, I highly recommend AFC Urgent Care Denver Highlands.

El
Review №78

I went to Urgent Care this morning with a full, painful ear. The staff - both front desk and medical - was fast, professional and effective. I was done in 30 min and felt so much better after being treated.

Sa
Review №79

Mike is the best! Was so patient and took his time trying out multiple boots and braces for my sprained ankle until we found the best fit. Showed up for my appointment, got X-rays, and got fitted for a brace and walked out less than an hour later.

Ma
Review №80

Mike and team were swift, diligent, and super informative. I was avoiding coming to urgent care but they made the experience so much more enjoyable. If any thing comes up for me again (hopefully not), I will definitely be back to this location!

So
Review №81

Mari and Jasmine K. were excellent providers for me. My care was great and I will definitely go back in the future!

Jo
Review №82

I had such empathetic and thorough care when I needed to come in for unexpected stitches. Kim & Jasmine were both incredibly sweet and made me feel like I was in good hands, and the x ray technician (I think his name was Ken?) also had very good bedside manner, and I am glad I was able to get seen at this location. this location has a wonderful staff and I felt like I was treated the best at an urgent care I’ve ever experienced.

Je
Review №83

Absolutely amazing service!!!I’ve been here two times and each time I’ve been completely blown away with the level of care I received!!!Jasmine A and Jasmine N were both so, so kind and helpful!Thanks so much!!!

sa
Review №84

This urgent care is super clean and they’re very efficient. Kimberly was great and so was the provider Bradley. Super nice staff. Would recommend this location to anyone.

Ph
Review №85

I’m happy with the care and treatment that I received. I will go back again as needed. Kimberly was friendly and helpful.

Je
Review №86

My name is Lacey, posting under my husbands account however Michael was super helpful with getting me what I needed. I have been having issues getting in with my PCP and I I have been having a lot of shoulder pain. Mikey was able to get me an appointment relatively fast and over the phone. This is super helpful itself being I have two young kids. I was able to get the help and referrals I needed to start getting my shoulder looked at. I couldn’t be more thankful for him right now.

Ni
Review №87

I love this place! I’ve been here quite a few times for many injuries and everytime i come in i always have a great experience! Today I went in for a blister burn and Mike helped to walk me through next steps and reassure me that with the right care taken it would heal in due time! Then Sara came in with her expertise and gave me specific instructions to help heal my wound! Mike and Sara were awesome, love this place and the people.

Gr
Review №88

AFC Urgent Care was quick and efficient. Edgar took my vitals and was attentive and detailed. The provider took the time to answer my questions and go over my options.

ro
Review №89

Very Profesional and quick. Naila and Cindy were clearly phenomenal at their jobs and I was stitched up and sent on my way quickly.

Sy
Review №90

I made an appointment and was able to get in within a few hours. Once I was there I didn’t have to wait very long. Jasmine was friendly. Mike was the one that helped me once back in the exam room. He made me feel so comfortable and very nice. I had a great experience.

St
Review №91

Excellent experience! The Doctor, Brad explained my diagnosis very thoroughly and patiently answered my question. I also appreciate that he covered all the bases and prescribed antibiotics in case the first medicine didn’t work (it worked!) so that I would not have to go back for another visit. My assistant Mike was also very friendly and helpful.

Jo
Review №92

First time needing to use this urgent care. My past experiences with other urgent cares has not been great with standoffish employees and little sense of urgency. Here, all three employees I dealt with were most kind and helpful, perhaps most especially Cali. I didn’t have a particularly gruesome or debilitating issue, but I received efficient and professional care.

An
Review №93

Came in to the AFC urgent care in denver the staff was nice I was greeted by Desiree she took all my information and done my vitals she was amazing got me in and out quickly.

Ta
Review №94

Mike and Jasmine, and the entire team at AFC, were fantastic. I had almost no wait and everyone was extremely friendly. They diagnosed my issue and got me on my way very fast. I will definitely return whenever I need their services.

Je
Review №95

I stopped by early Friday afternoon and was immediately greeted by a kind staff member at the front desk. The registration process was hassle-free, and the waiting area was nice and clean. The assistant who saw me, Alexis, was very friendly and thorough with the tests and examinations performed. I would like to thank all of the staff members at AFC Highlands for making my first visit a pleasant one!

De
Review №96

Jainee and Jasmineh provided exceptional care! Also, Britany and Miranda were super efficient. Would go back again for a kind and professional experience.

Di
Review №97

Thank you so much to the team at AFC Urgent Care. Desiree greeted me with such a pleasant demeanor and both her and the PA provider listened to my concerns and took care of me in a timely manner.

Ro
Review №98

Jasmine made check-in a breeze and was super friendly, and Kimberly helped make the best out of an unfortunate medical situation with a thorough and compassionate pre-visit. I can’t remember his name, but the doctor I saw was the best I’ve seen in recent memory. He treated me as a person and not just a symptom, and I couldn’t have been more grateful. I obviously don’t want to have a reason to go back, but if I ever do, I’d hope he’s my doctor again.

Da
Review №99

I was very happy with the level of care at AFC urgent care Denver Highlands. We were in town visiting friends and my son got injured. Kevin and the rest of the team were fast and thorough. I would highly recommend visiting this facility if you or a loved one is in need of medical attention. Thank you to everyone at the Denver Highlands AFC urgent care!

Ti
Review №100

Came in dehydrated and feeling really weak. After getting inside, the team was able to quickly assess and get all appropriate test done. Thanks to Hugo and the others for getting those IV fluids fast and painless

Ni
Review №101

I was having a small emergency with my child and the staff there was very calm, reassuring and informative. They made it very easy by sending the prescription directly to the CVS of my choice. Thank you everyone

Ja
Review №102

Came here for a work injury on my right knee and they were ABSOLUTELY amazing. We explained our situation and they were very understanding, very helpful, knowledgeable and most of all.. CARING. Thank you Mike, Jasmine & Derek!!

Ca
Review №103

I love this AFC. The staff are so friendly and efficient. It makes the process so easy. Edgar assisted me through out my visit and I was in and out. Thank you to both AFC and Edgar.

Sa
Review №104

Had a great experience here when I sprained my ankle. Cali was very nice & Mike was awesome! Explained everything to me during my x rays and showed me how to use the ankle wrap + brace. Super detailed and kind!

Am
Review №105

Had to go to urgent care and the team at this location took care of me quickly and so professionally. The two MAs that assisted me, Cali and Jasmine were very attentive and were helpful. If I need anything else from urgent care, this would be the location I go to!

Sa
Review №106

I was having an asthma exacerbation and the staff at AFC helped me feel better very quickly!! All 3 staff I worked with (Cali, Mike, and Kevin) were very friendly, compassionate, and knowledgeable!! I definitely recommend this place and will come back with any non urgent medical issues!! Thank you soo much!!

Br
Review №107

Thank you to Naila and Cindy for taking great care of me when I had to come in urgently for an injury. They assisted and explained everything to me so that I can heal properly.

Pr
Review №108

I had a very comforting visit. Mackenzie and Cindy were very professional and polite during my visitThat’s why I continue to go to Your location of urgent careThank you to the urgent care team

T
Review №109

I made an appt for 9am and then received a text message saying there was no xray tech available today. I called and spoke to someone who was so unfriendly and not helpful at all. She had such an attitude when she answered the phone, very unprofessional. I explained to her that I received a text message that there was no xray tech available and asked her if that was correct. She very rudely said yeah and then it was just crickets. I was like ok, so are you going to cancel my appt then? Do you have an xray tech somewhere else? I mean, help me out here. Apparently, only one location in the Denver Metro area has an xray tech on Friday. What good does this do anyone? Several locations but xrays are only available at one location. How inconvenient. Rude staff and extremely limited care options. Useless.

Ki
Review №110

AFC Urgent Care has been my Go-To place for minor emergencies for many years. The staff members from reception to the MAs (Shout-Outs to Hugo, Jasmine K & Bertha), NPs (Shout-Out to FNP Kevin R) & PAs (Shout-Out to PA Stu H) are all friendly, efficient & professional. The office is conveniently located in the Highlands neighborhood in NW Denver & the facility is well-appointed. The website is easy to navigate offering online scheduling, registration & text alerts, which is very user-friendly. For situations where a same-day appointment is needed, but an emergency room visit is not, I highly recommend AFC Urgent Care.

Ma
Review №111

Made an appointment online just 40 minutes in advance and finished registration online. When I got there, they had all my info and I was in a treatment room about 6 minutes later. Left with a scrip about 15 minutes after that. Great experience.

Li
Review №112

Kimberly & Jasmine were both extremely patient and helpful; as well as they both had very sweet demeanors.

Ch
Review №113

Hugo assisted me, he was very pleasant and helpful. The whole staff was warm and welcoming. I really appreciate them and 100% recommend visiting this location!

An
Review №114

I have been to this urgent care a few times and have always been happy. The staff is lovely and the facilities are really clean and comfortable. I went in today to get something checked out and Mike and Derek were really kind and helpful.

Vi
Review №115

Jasmine A. was so great and took all of the stress from my visit. She explained everything and was very professional and kind. Thank you.

An
Review №116

Best urgent care I have ever been to! Doctors, MAs, and all of the staff were so kind and a stark difference to other urgent cares I have been to. Their check in process was amazing and I even received a referral for an ENT which is rare for an urgent care to go that extra step. Highly recommend!

Em
Review №117

AFC Urgent Care is great. I made a last-minute appointment late on a Sunday, shortly before they closed. I was signed in, cared for, and out within 30 minutes -- super efficient. Mike and his team explained everything clearly and gave comprehensive follow-up documentation. Thanks for the quick and helpful care!

Ar
Review №118

Mackensie and the Entire Staff at AFC are great. They have been assisting me with my Work Comp Injury and have been a huge help in getting me through this whole ordeal.

An
Review №119

I’m from out of town and needed to be seen quickly. Mari and Kimberly were so nice and quick with providing great care. I would definitely recommend anyone to go here.

Jo
Review №120

Jenna Kelly, my provider, and the Staff did an excellent job of getting me in a room, my hand stitched, and getting me back on the way. I felt welcomed and taken care of. Excellent team.

Ka
Review №121

Clinic was clean and assistants Jasmine A and Jasmine K listened to my concerns and Jenna K prescribed me accordingly. I feel equipped appropriately with the right meds to get better soon :)

Al
Review №122

Staff here is great - Hugo made me feel so comfortable and had me laughing even while I was in pain; Dr. Sarah Stinson was very caring and attentive. Thank you!

Mi
Review №123

Cindy and Desiree took great care of our daughter. We were in and out in probably 1 hour total.

J
Review №124

I dont recommend this clinic. Ive been to it twice, and the following were issues that I experienced.First visit: The worst was probably when I was asked to provide a sample, and when I walked into the bathroom, there was someone elses blood on the toilet. I told the staff member who directed me there that there was someone elses blood, and she responded by rolling her eyes and said, You want ME to clean it up?, as if it were my job. And there were still blood stains when I was told I could go back in.The provider, though very kind, gave me incorrect information regarding whether my insurance covered a specific PCR test. I was told they dont, but later learned that they actually do. Providers should not be involved with billing and insurance coverage information. That is something the billing department should be able to address, and admin/medical assistants should have access to that information.Unfortunately, during my second visit, I learned that AFCs billing department seems to have no knowledge nor access to procedures/codes to be able to verify with your insurance whether they would cover that specific procedure. That is STANDARD PRACTICE.The front desk told me to call billing. Billing said they dont have the information, call the clinic. Called the clinic, and was forwarded to a medical assistant who told me to GOOGLE the procedural code myself. I told her I did actually do that, but that doesnt tell me what code THEY actually ordered. She said hold on, returned a minute later, and gave me a code. I asked her if she just googled that, and she admitted YES. She told me only providers have that information. So she said hang on again, and returned with a different code. I asked her if it was for a PCR test, and she said YES. That was actually not true.I made more calls, left multiple voicemails which were never returned. When I finally reached a live person, she told me that someone with the initials C.C. had documented that she called me and left me a VM the evening before. I received no call, nor VM from anyone. I asked again for what procedure/code was actually ordered. She repeated the same information which was contradictory. She forwarded me to a medical assistant who also said the same thing. I again asked for the procedural code, she said that only providers have that information, otherwise she would have to call the lab. I said yes, please call the lab, and when I said please dont bother the provider because I had just been told that it was very busy there, she put me on hold and asked the provider. She came back with a code that was NOT for a PCR test. ONE WHOLE WEEK and 10+ phone calls to get this info.So AFC BILLING doesnt have knowledge nor access to procedural codes which are integral to billing functions. The front desk and medical assistants dont have access to procedural codes. Though my first provider called me to discuss results, the 2nd provider thought it was appropriate to tell the front desk staff to review results with me and to be sure to follow up with my PCP regarding abnormal findings. And providers are not educating patients about serious adverse effects from taking prescribed meds. So the 2nd medical provider doesnt review medical information, the front desk staff is. Medical providers are providing insurance/billing information. The front desk staff is reviewing medical results with patients. Medical assistants dont have access to procedural codes, and are confused about actual procedures and codes.Highly ineffective and inappropriate operations, unethical communications and behaviors, lack of sanitary environment and unprofessional attitudes.Mike was the clinic manager during my 1st visit, and he made a difference. He deeply cared about patients, and diligently attempted to problem solve. I learned he left, and it was obvious from the chaos.11 days later, I still dont know the results of my lab test, and it is causing delays in medical treatments that I desperately need.

El
Review №125

I ran into a little trouble at the front desk trying to get signed up but the lady behind the counter was super patient and helpful to me. And then once I got taken back there everyone who helped me was very kind and honestly pretty funny too. They all made me feel super comfortable. My doctor was Hollie I believe and I totally recommend her. Definitely will be coming back here when I need to again haha

Or
Review №126

No one wants to go to urgent care...but if you must this is a safe space to be. The lady at the front desk (I forgot her name) was warm and inviting. Mike took my vitals and concerns, and Devin saw me and addressed my pain. I appreciate them all. (Random side not, its near Skinner Middle School where my oldest went there, a lot of the parents there might need to check this location! )

Mr
Review №127

The lobby was clean, the staff was extremely friendly, and the PA was very professional. I left my appointment feeling very informed.

Da
Review №128

My fiancé went in for some eye troubles and we had a fantastic experience. Everyone was so nice and professional. We were in and out in under 30 min. Nice to receive great care.

Sh
Review №129

Dealt with Mike and Derek today, and they were both extremely helpful in diagnosing and assisting me with a fractured bone. You can tell they genuinely care. Very happy with the treatment I recieved today!

An
Review №130

I am so grateful to the staff here: Mari, Bradley, Kim and Maribel really prioritize patient care. So thorough, patient, knowledgeable, and kind. Thank you all! Im so glad I came in.

Sa
Review №131

Kimberly & Jasmine were kind and professional. The shot didn’t hurt while going in or afterwards. I’d say a wonderful job they did.

Er
Review №132

I had a great experience here! I was seen very quickly and was in and out very fast. Everyone was very kind as well.

JA
Review №133

I did not have to sit in the waiting room very long. Got me in and out and done in reasonable time. They were very helpful and thorough. Got my wound taken care of. Easy to follow instructions.

Pa
Review №134

Ive been here a couple times a year for different things, and Ive never had less than 5 star experience. Every person is attentive, knowledgeable, and just genuinely sincere.Received some awesome care yesterday with a couple stitches and rash after a bike fall, and Cali and John couldnt have made it easier.Saying I want to go back feels weird... But I wont hesitate to go back to the Highlands Urgent Care. 10/10

Jo
Review №135

First class experience today from this out of town patient! Wow! I wish they were as thorough and patient at my home town urgent care! Thank you Desiree!

Al
Review №136

Friendly and efficient, it was clean and pretty quiet when i got there.Though it got busier the interaction with the receptionist was fun.My technician Mike was easy to work with.Doctor was clear and fast with advice no frilly add ons.

Ki
Review №137

I gotta say that this is one of the best urgent cares that I have gone too. I went in on 05/24/24 to get stitches in my thumb after an accident with a hunting knife. All of the staff was incredibly kind. Then on 5/30/24, I went to get them out. Once again I was treated incredibly well. They only gave me a slip with Mari and Jasmine names on it, but I believe that everyone there needs to get a free lunch. Its so refreshing (specifically after the pandemic) to have such great hospitality and care at a medical facility.

Ka
Review №138

My appointment was very quick, Cindy at the front desk and my MA Hugo were extremely helpful.

Cl
Review №139

Usually going to the doctor is stressful and feeling sick sucks. But the one upside is being able to interact with the amazing staff at AFC urgent care in Denver highlands. Every time I’ve ever come here in the past five years everyone has been so incredibly kind, comforting, competent, knowledgeable, and warm. Especially diamond! She is so lovely and truly made my day. And Kevin Ralls is an ANGEL! I wish I didn’t have to be sick to come here! And it’s so cutely decorated!

Am
Review №140

Kimberly and Jasmine K were super sweet and had me in and out stat! Very reliable and explained everything with my ear infection

Ka
Review №141

They are always so kind and take great care and attention to detail anytime I’ve had to go in. This is my go to location any time a trip to urgent care is needed.

K
Review №142

The officer was clean the staff was beyond being staff.edgar is a very polite staff member with caring responsibilities. I will give you a good day 😊

Va
Review №143

I go to afc urgent care for almost all my medical needs. I always have a great experience. My most recent visit Jasmine made sure I was brought back into a room almost as soon as I checked in. Mike was amazing and answered all my questions. I always feel well cared about.

Ca
Review №144

Jenna and Jory were SO helpful and kind even when i called after my appointment for next steps in my care - will always go to this urgent care !

Ja
Review №145

I was assisted by Brittany and she spoke my language so that help me a lotDoctor Jory always great....thanks both

Al
Review №146

This urgent care is very nice! Not only is their interior very welcoming and clean, their staff is very friendly and work extremely efficiently to get you in and out and feeling better! My experience with Cali was very welcoming and caring and made my experience much better! Would definitely recommend this to everyone and will absolutely be going back!

An
Review №147

No one likes having to go to urgent care when they feel bad. But Kimberly, Citaly and PA Kelly insured I was in and out fast and with the care that I needed. AFC urgent cares have been the best urgent cares I’ve ever gone to in Colorado and I’m glad this one also lived up to that standard. Thank you for your attentiveness!

Ka
Review №148

The person at the front desk was great. They got us in fast and the staff listened , was empathetic and got us what we needed . Great experience !

Me
Review №149

I had a very positive experience at AFC Irgent Care Highlands! My assistant was Desiree, and she wS efficient and caring. Would highly recommend

Ka
Review №150

When I went to urgent care I received the care I needed in a timely fashion. Brittany was very helpful.

Pa
Review №151

Truly an amazing clinic. Easy to schedule an appointment online, open 7 days a week, and a clean clinic! It’s tough finding a clinic that accepts Medicaid so it feels like I’ve hit a holy grail. From the friendly & knowledgeable front desk, to the rockstar of an MA (Hugo), and the caring physicians, I am glad I found this clinic. Everyone at the clinic deserves free lunch!

Kh
Review №152

The staff at AFC Urgent Care Denver Highlands was great! Citlaly at the front desk was very friendly, professional, and prompt with her level of service. Desiree was also very friendly and professional and took the time to explain everything that was going on with my appointment. I would definitely come back to this location again!

Ri
Review №153

Urgent care visit was a breeze! Everyone was super friendly and attentive. Thanks for getting me all squared away MacKenzie!

Sh
Review №154

Cindy (Front Desk) and the MA Desiree were great. And Hollie was well-informed and patient.

Re
Review №155

Could not recommend AFC Urgent Care enough! Mike and the team were great at explaining everything, helping with any questions and getting my injury seen quickly. They even stayed past business hours to make sure I was all set. Would definitely recommend and return for future medical needs!

Ky
Review №156

Don’t plan on discussing treatment or talking to the provider once labs have been returned. Only a medical assistant will call, but their knowledge is limited. For every question you ask they have to ask the provider. It’d be so much more helpful if the provider would just follow-up on positive cases, run though the game plan and go over any questions.I went down to Mexico and had stomach issues. Provider was friendly and knowledgeable. He ordered the tests needed which came back quickly but weren’t totally conclusive. The lab recommended doing another test to confirm the type parasite that was contracted. I missed the call from the medical assistant on a Friday morning. I called back an hour later, but nobody answered the phone with either the front desk or labs prompt. I left a voicemail, but didn’t receive a follow-up until Monday. I tried asking some questions but they had to go ask the provider. Very frustrating that the provider doesn’t call back on positive cases.Then I reviewed the notes from the test more thoroughly and found out that the test wasn’t even conclusive with treatments varying depending on the specific species. That would require another test but the labs only hold onto samples for 3 days. I left another voicemail but never received a call back. So at this point it’s ether take an aggressive anaerobic antibiotic that might not even solve the problem or make another appointment just to go through the same process again.I am giving two stars instead of one as the provider was really good. I just wish I could get ahold of them.

M
Review №157

Kimberly and Maribel P. were fantastic! I was very scared and nervous; but they made me feel calm and took great care of me. Kimberly was so professional and thorough.

Ga
Review №158

Very happy with our visit. Fast, attentive care, great communication and very nice people working here. Keep up the great work Desiree and Mari B.

Je
Review №159

Cindy at the desk was very helpful and polite, and despite my reservation getting messed up, she got me on the list with minimal extra wait time.

To
Review №160

Let me start by saying, A BIG FIVE STARS!! FROM START TO FINISH ABSOLUTELY AWESOME. THE YOUNG LADY WHOM ANSWERED THE PHONE WAS PATIENT WITH ME, I ALREADY DIDNT FEEL LIKE TAKING TO ANYONE ABOUT HOW I WAS FEELING, BUT JASMINE AND THE OTHER TWO LADIES MADE ME FEEL AT EASE AND THE ANXIETY OF HAVING TO GO TO THE DR. BECAME QUITE COMFORTABLE. FAST, INFORMITIVE CARING AND COMPASSIONATE TEAM , I SAY TEAM BECAUSE THATS WHAT IT TOOK FOR ALL THE THAT I JUS MENTIONED TO HAPPEN. I WAS VERY PLEASED WITH THE SERVICE AT AFC URGENT CARE HIGHLANDS NORTH DENVER. WAT TO GO. HIGHLY RECOMMEND!!!

Sa
Review №161

Got me in quick. Mackenzie was nice and supportive. Good experience. Would recommend.

Da
Review №162

Jenna was amazing! Straight forward, honest, helpful and very accommodating. Made what would’ve been a stressful situation very simple. Thank you guys

An
Review №163

Mike S. and provider, Julia Parsons, were wonderful. Both were very compassionate, thorough, and knowledgeable. I received great care.

Al
Review №164

Mike and Jenna were amazing. I have been to many urgent cares but this was the best experience by far. I brought my 3.5 year old and they had a special exam room for kids that helped put her at ease. They were so nice, knowledgeable, and efficient without rushing us.

Ha
Review №165

I had the most wonderful experience here after breaking my foot. Mike and his team treated me with excellent care and I felt heard throughout the entire process. In and out within an hour from check in to x-ray and was immediately contacted by the doctor’s office who I would be seeing after due to the team reaching out. Highly recommend!

Ge
Review №166

Best urgent care experience I’ve ever had, smooth, polite, and thorough. Kimberly was great.

Ho
Review №167

Easy reservation process, quick and professional intake. The Dr/PA was fantastic. Gave clear and understandable explanation as to what was going on, recommended several options for treatment and made me confident to start that treatment. Additionally provided contact information for specific resources and other businesses that I could use for treatment. I had a strained back so she checked for possible other injuries, gave me a course of treatment and recommended two local businesses that could help me through massage and other wholistic options. Invaluable information. Very satisfied.

Ca
Review №168

Hardly ever do you have a smooth medical experience from start to finish. From the moment I walked i received excellent care. Diamond and Heather were super helpful and the doctor I saw was incredibly helpful at easing my concerns, and guiding me on a path towards next steps. Their recommendations were clear and I felt at ease my whole time here. Heather was great at handling my insurance concerns, and the doc explained everything to me with great detail and helped so much! Great work from this team.

st
Review №169

I cannot say enough wonderful things about this place! Staff is amazing. Desiree was so lovely and kind with our sick daughter and doctor Mike as well. Our daughter felt so at ease. We are visiting Denver and our daughter got unexpectedly sick. We found this place purely by luck. So glad we did! THANK YOU Desiree and Dr. Mike.

Am
Review №170

Thank you to Mike and Brad! Mike was extremely caring and attentive and Brad as well- they diagnosed me with a spiral fracture of the distal fibula. The whole process was as seamless as it could possibly be, quick, and efficient. Thank you for making a rough situation, better!

Mi
Review №171

Medical appointment as a walk in was quick, very professional and warm. The doctor very helpful. Kimberly and jasmine were also very friendly and helpful. Highly recommended

Ni
Review №172

Mackenzie and the staff were all so helpful. It was a very timely efficient visit and this is my go to urgent care facility. Thank you everyone!

Br
Review №173

Ive taken my kids to AFC Highlands before and had positive experiences, but this was my first visit personally, and Ill certainly be back! The staff were great! Everyone seemed genuinely happy to be there.Doc Payne was awesome -- knowledgeable and straightforward and she actually took time to talk things through. Many docs seem so hurried these days, but she was happy to fully answer all my questions and was in no hurry to race off.Mike the x-ray tech was also great -- he was actually singing as he came in to collect me. He asked excellent questions about my injury as he took the pictures and was concerned about my comfort.Highly recommend!

Ge
Review №174

Last minute appointment on a Monday evening. Great experience under the circumstances, awesome staff - especially Mike and Dr Mazin. Professional, incredibly helpful, top notch. The staff likes what they do and it shows.

Ke
Review №175

I came in on my birthday with a large laceration on my foot. Kim and Mike were amazing and super friendly. We were in right away fixed up and out within 2 hrs. This was the best experience I’ve had with urgent care in Denver.

Ma
Review №176

Was seen by Hugo and Kevin- both were respectful, knowledgeable, and helped me with my issue. Happy to have this resource in the neighborhood.

Ke
Review №177

I wanna thank AFC staff member for helping me out today especially Tia for making everything run smoothly. This is the second time Ive been here and its nothing but friendly staff and great service!

Do
Review №178

I was taken care very good by Desiree and his assistant. Thank you so much. You helped me a great deal.

Ch
Review №179

AFC Urgent care was quick, efficient and the staff was very communicative with me even after I walked out the door. Mike was primarily helping me and was super informative, very friendly, and patient. I would definitely recommend AFC Urgent care to a friend and would definitely come back.

Mc
Review №180

I would like to thank the staff and physician for their individualized, empathetic approach to my care. As an Arkansan, I cannot understate thepower in being treated so completely as an ill individual who is also a woman ❤️

Be
Review №181

Ive been here many times. Last time Kimberly, Maribel, and the provider took good care of me. To address a recent poor review, yes, they do ask you to leave a review, but I dont find that unethical. I wouldnt leave one if I didnt think they did a great job. Asking for your feedback probably increases their level of customer service. While Ive always had super short wait times, I also understand that emergencies happen (this is an urgent care after all) and patients must be triaged to care for everyone appropriately.

Em
Review №182

Thank you Sarah, Mike, and Bertha for your care! This urgent care is basically my PCP cause they’re the best!

Mo
Review №183

Kimberly and Jasmine K were efficient and professional. I appreciated their care!

An
Review №184

Im feeling better already so thank you so much for everything Kristen and Jasmine!

Ca
Review №185

Super fast, friendly and effective urgent care facility. It was easy to make an appointment online, and I was brought back to an exam room within 10 minutes. Gisselle was my MA, and was very kind and helpful during my visit. I saw Brad, a PA, and he was very efficient, empathetic, and thorough with his discussion of diagnostic and treatment options. This will definitely be my go to urgent care in the area! Thanks again!Updating review, have come back multiple times found the check in process very efficient and Miranda NP was extremely kind in helping me with really bad strep thought. Cindy and Naila were also very helpful too.

Sa
Review №186

What a fantastic team at the Highlands AFC Urgent Care! Ive been to a different AFC, and the customer service was not as good. This location had really friendly and helpful people. Jasmine helped me get checked in quickly and was super helpful with my workers comp paperwork. Hugo, my medical assistant, was super friendly and really personable. Not that anyone ever wants to be at urgent care, but if you have to pick one, this place has a fantastic team of people to assist you in your time of need!

Cl
Review №187

Kimberly and Jasmine were so kind and very knowledgeable! They made my visit quick and comfortable!

Th
Review №188

The AFC Urgent Care team today was great! They answered all my concerns with care and was super fast to attend to me. I highly recommend making an appointment to see Desiree and Kevin if you arent feeling well :)

Sh
Review №189

Very helpful, quick service and fast diagnosis! Loved Ashley’s service and would definitely recommend!

Fa
Review №190

Dr. McGurren has incredible bedside manner! I had to get some stitches and I DO NOT do needles well. He made me feel so comfortable and was very reassuring. Thank you for making a miserable time a little better!

Mi
Review №191

In and out quick! Everyone was very nice! :) they even followed up with me the next day!

Bl
Review №192

The entire team at AFC urgent care in highlands is amazing, I have never once had a bad experience. Desiree was my assistant’s name this visit and she was super sweet and helpful. I will never go anywhere else for urgent care in Denver.

ka
Review №193

I came to this Urgent care for vertigo that I woke up with, I must say this staff here are very wonderful people!! I was treated so well , I was assisted by Mari Jasmine very polite, patient and answered all my questions. The staff here are great !! I highly recommend

Co
Review №194

AVOID THIS PLACE AT ALL COSTS. The staff is rude, snarky, and just overall a complete disgrace to the medical profession with their lack of bedside manner and causticness. The nurse who greeted us was not friendly, and gave extremely flippant responses to basic questions while taking vitals. Ive been to other AFC locations and had great experiences, so I assume this location is just plagued with inexperienced people who dont know how to treat patients with kindness and respect. Go to ANY other urgent care, not here!!

Sh
Review №195

I had such a great experience at AFC Urgent Care. As a first time patient, I was not sure what to expect. The staff were incredibly kind and I felt genuinely cared for. Citlaly helped me check in as a walk in quickly and I did not have to wait very long to be seen considering the small crowd in the waiting room. Desiree made me feel comfortable and at ease in the exam room. After experiencing different urgent cares in Denver, I absolutely would come here again (if needed).

Is
Review №196

Always impressed with the quick, professional service provided at AFC Highlands. Mike and Jasmine were particular standouts this time. Thanks for the attention and looking forward to AFCs new location in RiNo.

Wi
Review №197

Kimberly and jasmine were great assistants. Stewart answered all my questions and was very accommodating. Great experience

Th
Review №198

Hugo and Cindy were very professional and pleasant took care of us quickly!

St
Review №199

I crushed my fingers in a door and came here on a Friday afternoon to get X-rays. There were quite a few people in the waiting room but I only sat for about 10 minutes before being seen. Mike brought me back and took my X-rays. He was kind, cracked a few jokes, and shared his own story of a hand crush injury. I was seen after the X-rays by Devin. She was extremely thorough and knowledgeable as we talked over my injury. Despite how busy they seemed, Devin took her time with me which is rare for an urgent care. I genuinely felt cared for. 10/10 would recommend coming here for any urgent care needs!

Information
44 Photos
199 Comments
4.9 Rating
  • Address:3800 Irving St, Denver, CO 80211, United States
  • Site:https://www.afcurgentcare.com/denver-highlands/
  • Phone:+1 303-477-6000
Categories
  • STD testing service
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–6 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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