Midwest Express Clinic

I came in with concerns about a swollen foot needing x-rays. It was Sunday. So l was so happy to find an urgent care open which could do a X-ray and had staff present who could do it for me. From the time I got there, until I left, I was treated kindly and respectfully. I saw the CMA, the FNP (Jennifer) and X-Ray staff and was fitted for a boot. I was only there about an hour. As a retired nurse, I recommend the services at Midwest Urgent Care.

Everyone here is extremely nice and very attentive. Thank you to all the nurses and doctors that are at the clinic. They actually take the time to listen to you. Other locations just make you feel like you’re going through a revolving door and just charging your insurance. I am very grateful to be near such and amazing clinic like this one to where I can go and know that they will take great care of you and not just treat you like a dollar sign.

This urgent care facility has exceptional patient care and staff. My entire experience from check-in to check-out was thorough but quick.The staff was understanding of my condition and really seemed interested in helping me feel better. They did everything they could to assess my symptoms and get me home with the correct treatment.Midwest, thank you for helping me feel better!

Eric the Nurse Practitioner was amazing. Great listener. Very pleasant demeanor. The staff was pleasant and very efficient. Was going to go have my flu shot at Target but they offered them for affordable price so I added it too.

I made a visit on a Sunday morning. The girl at the desk was very nice. The girl who took my stats was sweet as well and I loved the nurse practitioner. Down to earth and personable. The place was fast and clean! Definitely will be going back there when needed. Hoping the staff stays the same there. Great group of young women! I appreciate them.

Staff was extremely nice, and professional. I would say very cheerful and enthusiastic lol. They actually put me in a great mood and made my morning. And that rarely happens for me. They were also fast. The facility was well kept up, organized and clean. The rooms and bathroom were clean. I recommend 10/10. No complaints. And I was given my STD results the very next day. Super quick and fast. You can use QUEST to view all results.

I went in for a cough and sinus pressure that had lasted for weeks. The hospitals all had 5+ waiting hours. Hear about this clinic from a friend. Waiting room service was welcoming. Got seen fairly quick. Doctors were thorough and explained diagnosis and medication in terms I could understand

I had an amazing experience at this location! i was fortunate to have Zee take care of me and help me with my concerns. she is truly amazing and so caring. everyone i encountered was great but Zee is definitely a true gem!! reading her name in the previous reviews, i can see i’m not the only one who thinks so!! thanks again for great service!

Friendly staff and the Doctors here are Amazing! They do a phenomenonal job at assessing symptoms to identify illness with care and compassion. They always provide excellent customer care focus and fast service.So thankful for the Midwest Express Team in Burbank, My family and I will continue to use their services for our immediate healthcare needs.

It was our first time at this location. The wait time was not long at all. We were in and out. Jessica was the triage assistant that did my daughter’s vitals. Jessica had to swab her for cold and flu and my daughter was nervous. She made sure she was calm and began to swab her with no discomfort at all. I would highly recommend this office! Great team from the front office to the staff in the back.

I recently had a blood draw and wanted to share how wonderful my experience was, thanks to the medical assistant. I have a phobia of getting my blood drawn, but she was incredibly friendly and kind, which really helped ease my anxiety. Although I didn’t catch her name, I do remember that she had red hair. She went above and beyond to make me feel comfortable and treated me with such kindness and patience. Thank you for making a stressful experience so much better!

Hi i recently went to MEC this Monday for a check up and when i walked in i was greeted by a smile and lots of attention! I felt so special i almost forgot about the seriousness of my flare ups ! I was taken to the back by Jessica and she made me feel like family! It felt like we have known each other our whole life. She was quick and confident! She made me feel comfortable and i knew i was in good hands! Definitely will be back !

The nurse Carina did an exceptional job triaging my kids, we were in an out and she provided excellent care in a timely manner. Will be coming back again to see her! She’s so nice!!! Nicer than any place I’ve ever been too even my own PCP. I recommend her!!

I had Lesley R I’m very happy she took some blood from me today and just one try. And that’s not easy to do with me. Everyone was nice and happy from check in to me leaving. I came 40 minutes away so the staff is good I can tell you that.

Every time I come here I’m treated with kindness and compassion. The staff is amazing. The doctors are amazing. They actually care for the patients. This place is a walk in clinic and can get busy at times but the staff and doctors still treat me kindly. I will continue to come here for my medical needs

The doctor was very pleasant ! I was in a lot of pain ,she understood how I felt and catered to my needs . The waiting area was the only issue . I schedule an appointment hoping to be seen sooner than an hour in a half because my pain medicine was running off . I know the clinic is busy but it was so painful I couldn’t even sit down . I wish the receptionist would let the patients know how many ppl are in front of them or at least ask are we in any pain and let us choose from 1-10 . That way we aren’t in pain while waiting I wish I was given something or put ahead ofSomeone this felt like emergency. Other than that the doctor made my day better

I have visited this place twice in the last 2 years and I have to say both visits have been pleasant. I recommend everyone to fill out the registration form Online, it save you so much check in time even wait time. The drs. and nurse showed interest in finding out what could be your health problem and how they can cure it even if it meant making sure to get a follow up appointment.

Everyone was great, all the staff members were kind, attentive, and patient. I felt like I was heard and my concerns taking notice of. It’s hard to be a women of color and have your voice be heard in a medical setting. I can say that if I ever need urgent care again, I will definitely be coming back.

Took my daughter for a sports physical. It was in and out, less than 30 minute wait on a Sunday with only 1 doctor it was great. Everyone very polite I enjoy taking my daughter to this place. Have never had a bad experience since Ive been going here. Thank You!

My first time here and everyone was wonderful! From the front desk, to the phlebotomist and doctor. Thank you ladies for the care and attention. I am definitely considering changing to this clinic as my provider if possible.

Midwest Express clinic is my place to go when I need to be seen right away and cant wait for the next primary care appointment. Staff and the medical providers are always very attentive and have taken very good care of me and my family. Even though there have been times when their wait times is a little over 2 hours, its worth it. My preferred urgent care per my insurance is OSF urgent care but each time I have gone, I have been turned away because you need to make an appointment or to come back later because the provider is on lunch. Each time that has happened I just head straight over to Midwest Express. Thank you for being my go to for my urgent care needs.

The staff was friendly, the wait was short and the doctor knew how to handle my condition and she was correct. The treatment she gave me to follow is putting me back on track. Thank you!

I was greeted by staff soon as walked through door. It was a quick and easy sign in and waited no longer than 10 mins before called to the back. Once triage and put into a room , the doctor came in within another 10 mins. Efficient, clean and very nice staff. I would definitely recommend this location. Thank you for a quick and thorough visit.

I went to Midwest Express Clinic Urgent Care and I was pleasantly surprised that there wasn’t. a long wait, in fact you can conveniently complete everything on line fast and easy, you’re given time lots to choose from and the hours are convenient. The staff was very nice and professional, I would recommend Midwest Express Clinic Urgent Care they offer so many great services and many locations. A shoutout to the NP, phlebotomist and front desk check-in.

My experience here is always great! Professional and sweet staff, quick services. Karina was very kind and great with my kids. She made our experience exceptional.

What can I say about this team of friendly and competent professionals. We were from out of town when a medical issue arose. They quickly responded to the issue. Moreover, they determined that I needed to go to the hospital ER. We called a taxi but did not get the response we needed. Going above and beyond, the provider drove us to the ER and gave us a form that described my situation. This form expedited my needed ER treatment as I got the first available room. This would not have happened without the MECs providers note. Thank you to this excellent staff!

Great staff and doctors but the prices for first time visit $125 and to not even get seen or have a physical done it’s a little too much when not everyone cant afford that right now.A charge visit with nothing being done should be at least $50.Also front desk should be two people it’s always a busy office for one staff to greet , charge patients and answer all the phone calls.

I was in desperate need of a physical for my kids and the fact they got us in the same day and faster then my regular doctors office was a plus. We came in and they seemed busy but we were taken back right away. The visit was no longer then 30 minutes they really came in clutch !! whole team was great. Provider Maryam was on the go!! and the MA Carina was very proffesional

We stopped by for a quick checkup for my kids and the staff was patient and kind. Answered all our questions and helped us without any hurry. Jessica was the staff member who helped us in the room. I highly recommend Midwest Express to anyone. Will keep coming here!!

Jessica was very pleasant and attentive to my child’s needs. She assisted with great delicacy and made sure to make my child comfortable. Even eased her fears of the nose swab. Thank you!!

Everyone was super friendly and made my son feel as comfortable as possible. Would definitely recommend!

Hello my name is Abigail. I think Carina, Zarri, Jackie, and Yusif should get a raise. They were very very helpful. They even stayed 9 min after their shift to still help me which warm my heart. I will be back to see this clinic again. Also the workers from 10/10 at 5pm-8pm was a great help also.

Amazing service. My Physician Ms Shauna was very friendly. I’m feeling so much better!

Carina did an amazing job triaging my children as we were in and out. She provided exceptional care in a very timely manner. She was very nice, we will definitely be coming back!

Efficient, helpful and great staff at this clinic in Burbank. I came in for my painful gout. Front desk personnel, Brianna is super awesome and on point on what she does. A very pleasant, right person to be in the front desk to welcome patients. She knows how to talk to individuals who came there for help and give them the information they need. Then I was seen by a great personnel (I didn’t get her name who quickly got my blood pressure, height and temp) and then finally sent me right away to be seen by Monica who is super pleasant, knowledgeable and kind. She quickly correctly diagnosed and she gave me a prescription to alleviate the pain right away. It’s been 24 hours and my severe painful gout is dissipating and I’m able to walk without cane (there is still pain but it’s manageable and swelling is starting to come down). They are great bunch of professionals on this place. Highly recommended for an Urgent Care. Thank you guys! - Antonio

Zee was the absolute best she listened and made me feel comfortable. The young lady at the front desk is always smiling and is very soft spoken.I love Midwest express Clinic.💕

Staff was very pleasant and professional, environment clean and the service was as advertised EXPRESS….the doctor present in good spirits and responded immediately to a request after I left. Which mean the receptionist did his part well by passing the information to the doctor in a timely manner and which resolved my post visit issue in a matter of minutes.

The waiting was not pleasant due to me scheduling my appointment online… I had to wait about an hour still. Wasn’t happy about that because I’ve done walk in before, and found out you could book online for a quicker appointment. Anyway every time I see the drs here they always help me out so much it’s above and beyond. They always make me feel better and the medicine for what I come in always helps me almost immediately. I went in for the flu. Thought I had covid or something but it was the flu. When I come in it’s always pretty serious and the drs always know exactly what to do. I was feeling so so sick. The drs here are just great and I’ve seen maybe 3 separate drs now and they all have been very good to me. Besides the waiting…… the drs are absolutely great here.

Went to this clinic a couple of days ago and received the best service! Jessica was so kind and professional!!!!! She made my kids feel so comfortable and made the visit go by smoothly! 5 stars ⭐️

The medical assistant “Lee” was amazing. She was very caring and patient with my son. Will definitely come back just for her

Such a great staff! They did an exceptional job! I had to get a physical and EKG and a vaccine and they were so patient with me, they guided me through everything. Carina did such a great job! She created a wonder experience for me! She made me feel relaxed and worry-free. Thank you all once again!!! I will definitely be back if I ever have anything else I need!

Very pleasant atmosphere. Receptionist, med aid (Mayra) and nurse practitioner very friendly and caring. Would definitely go back for m medical needs.

I love this place I’ve been to other Midwest express clinics and this one by far is the best! Carina the medical assistant is always so full of life and you can tell she loves her job. I recently went to OSF and I left that place to come to Midwest and I knew I should have just gone to you guys in the first place! oSF is horrible they have horrible customer service, but Midwest express the name says it all. Carina goes above and beyond for patients especially when it comes to my kids. She’s so gentle and you can tell she just loves what she does. She is the most kind and genuine person I know. Even the provider I saw that day said “I don’t know what I would do without her”. From front desk to providers to everyone they just know what they are doing!!! Thank you carina for your never ending spectacular customer service this is what brings people back they actually take their time and listen even though they are an express clinic. I hope she never leaves!!!! Thank you Midwest !

Such a great experience! Our nurse Taniya was amazing and so helpful! Dr. Jacqueline was awesome as well! We came for a sports physical and recommend coming here for any healthcare needs!

Every time I’ve come here it’s always a pleasant experience. All of the nurses, front desk staff and physicians are nice and you don’t feel like you’re being rushed out for the next patient. Definitely better than going to an ER, if you don’t have to.

This clinic is very unprofessional. I came to this clinic with my mom few weeks ago. I thought the medical assistant was nice at first until i overheard them talking bad about my mom because she doesn’t speak english and because my mom kept asking me to translate her questions. Specifically the one with the red hair. When my mom was getting her blood pressure checked, I was looking around the room and I noticed on the medical assistance computer that there was several rude messages about other patients and it looked like my mom was the recent topic of their discussion. I also saw nasty emojis that seem rude with the topic. Dont come to this clinic! They seem nice up front but behind your back they’re rude and unprofessional!!!!!😡😡😡😡😡😡😡😡

I see Midwest Express Clinic has made there way in my rolerdex and to mention to others. The location I had excellent service was with the location on 77th Cicero in the Burbank area. I went in and came out less than an hour!! Now it depends on what you are there for. But I was there for vaccinations and blood work for required work force. The front was on point, pleasant, professional all while being cheerful to help your visit and check in pleasureable. Thank you to Tiniya, She processed me with a warm friendly spirit. The other staff members were on it as well.... Even the doctor or the Nurse practitioner that was on staff didnt leave you in a cold room unattend for hours without acknowledgement. So thats really a plus. The entire crew that day really impressed me. Most walkin clinics for physicals have you in there soooo long like you will miss work fooling with them. So thank you again Midwest Express Clinic until we meet again, 💗

I recently visited Midwest Express Clinic and had an exceptional experience from start to finish. The clinic was clean and well-organized, creating a comfortable atmosphere from the moment I walked in.Carina, the nurse who took my son and daughter’s vitals, was incredibly gentle and kind. She made sure my kids were comfortable and at ease throughout the process, which made a big difference in their experience.Practitioner Monika Kozuch was also very good with my daughter and my son. She was patient, attentive, and provided excellent care. Both my children felt at ease during their visits, and Monika made sure to address all our concerns thoroughly.I was particularly impressed by the short wait time. We were seen quickly, and my son and daughter didnt have to spend a lot of time waiting, which is often a concern with urgent care facilities.Scheduling our follow-up appointment for lab results was also seamless. We were able to book a convenient time with no problems, which added to the overall positive experience.The clinic also had a convenient online check-in system that allowed me to reserve our spot in line before arriving, which was a huge plus. This feature saved us time and made the entire visit more efficient. Overall, Midwest Express Clinic exceeded my expectations. The staffs professionalism, the quality of care, and the overall efficiency of the clinic make it an excellent choice for urgent medical needs. I highly recommend them to anyone in need of prompt and professional medical attention.

Clinic is very clean compare to other locations! Staff is really friendly, specially Jessica! She’s such a sweet heart with kids. & not a long wait to see the doctor! 🙂

Wonderful service EVERYTIME I’ve been here. The entire staff is so nice and welcoming, and there’s never a long wait to be seen! One the best locations I’ve been to, definitely my #1 go to spot for urgent care needs.

Everyone was very nice. They try to get you in and out within an hour. The place was packed when I arrived. They got me in and out within 45 minutes.

Jessica was amazing she took care of my kiddo and was super nice, clinic was extremely clean overall Really good experience, they were courteous and really friendly from booking to the actual appointment.

I was suffering from a UTI. I went online to set up an appointment. 10 minutes later I had an appointment set up. Drove to MEC and was done with everything in a half hour. I was prescribed antibiotics and by the next morning I was on my way to a speedy recovery

Jessica Velasco is very helpful in many aspect she’s fast reliable and just takes good care of us as if we where a BESTFRIEND . I thank you for all the work you do at the clinic keep doing what your doing !!!

Very professional and polite great service and the staff was amazing thanks for helping my 92 year old grandma with her foot X-ray and the wrap and ice pack . In less than one hour

Canna, Key, and Jessica were so caring and attentive during my visit. I am starting the nursing program and it can be very overwhelming. But they made it feel like ease. I will definitely be coming back for any other care I need .

This place is amazing all the girls take care very nicely wait time is never Long! very quick and get you on your way definitely recommended!!

I ALWAYS so far have had a quick and pleasant experience at Midwest Express Clinics. The front desk and Leeann H. Were professional and kind. I wish I was better at remembering names but the nurse I saw was fantastic as well. They all seemed to actually care what I had to say and be respectful about things. Highly recommend. They listen and care like health care workers should.

My family and I were seen @ Midwest Express .Taniya and Dr. E. Flowers were wonderful to us. They were very attentive and addressed all of my concerns.

I took my son to MidWest Express Clinic The whole staff was very friendly and professional Nurse Canna took great care of my son and made sure he was comfortable with his treatment

I went there twice and knew I has shingles but on both visits I was told it was an allergic to something! I kept insisting it was shingles but they didnt listen to me. I went straight to ER and was officially diagnosed with SHINGLES!!! I feeling deserve a refund for having to pay for both visits!

I been bringing my daughter here for a while and provider evelyn NEVER fails us. Always in and out and they are so helpful. I definitely recommend to anyone with kids 👌🏽Thank you guys!!

Really like this location! Went in for a quick check up and bloodwork and was outta there quick , Jessica really took good care of me. Would definitely be coming back to this location!!!

In midwest express clinic burbank we trust 🙏 ( i love the staff and drs they have they are so welcoming and friendly, i take my kids whenever one them gets sick. the staff is nice and make you feel comfortable)

Seeing as it takes 3 months to get an appointment to see my primary . Midwest urgent clinic is my go to place . I love how I just walk in and can be seen . They find the problem and solution quickly .

I love their patient services, very attentive at all times. We just loved going to this clinic. Happy Family!

Went in for my sons sports physical, staff was friendly and quick. I couldnt ask for more. Jessica was great and so was the front desk girl.

My experience was great. I made the checkin online. My reservation was at 9:35. I walked in at 10 and was seen within half hr after checking in. I was greeted by Yousif a very kind and patient gentleman. Karina the medical assistant was friendly and was caring and compassionate once I expressed my reason for the visit and my concern. Sydney the provider like Karina, was very professional and made me feel at ease to know my condition was a valid reason of concern unlike my regular dr.I will definitely keep this location in mind foe any future concerns. I cannot express how thankful I am to find a place that genuinely express care towards their patients.

Today I went and yes, 100% recommendable. Excellent service. Fast and friendly, especially a girl named Yesica, very attentive, smiling and kind.

Loved it ! The jams they were playing walking into the doctors room were the best !! Jessica was awesome 🤩 and super sweet and very knowledgeable.

Midwest Express clinic is awesome the wait is never too long and the staff is always very nice, friendly and informative! They always take really great care of me

If I can put ZERO stars I would. NEVER step place into any Midwest clinics ever. I had a bad cold and they gave me STEROIDS!!!!!Which at first of course Im not with all medical terms so i dont know what it was and because I thought hey these people are professionals. ABSOLUTELY NOT!!! I was on the brink of death at the ER Christ hospital , I lost my vision I couldnt drive & was a phase away from sepsis because of what they gave me. DO NOT GO THERE , they have also given my daughter steroids before I thank god nothing gave her such a reaction.

Jessica and Candice were very kind and patient, especially with my younger daughter who was scared. They were very professional and everything went by fast in a timely manner.

Great experience here as a walk-in patient. The doctor was very helpful and gentle with my toddler. We were very happy with the service here.

10/10 I definitely recommend! Very friendly and clean environment! The doctors and the whole team was so sweet and calm very efficient as well I was literally in and out..

When I have emergency’s that are not life threatening , I come here because they get me right in and out . I had the pleasure of meeting Taniya, who is a great staff member!

Excellent service very friendly easy check in . Don’t have too much seating in the waiting area but I don’t even mind . Much better then my regular pcp !!

I have been here multiple times and I am usually in and out . But today the wait was more than and Hour. Even though everyone was super busy they were are very friendly and helpful. Thank you for your good attitude under stressful times . 😊

I like bringing my daughter here the staff is super nice and kind Jessica was really nice definitely recommend you coming here🙂

Jessica is over all an awesome person! Love this clinic, super friendly and for the most part fast to help you out as soon as you check in.

I went in today after fracturing my ankle and the nurses Carina and Jessica were so sweet and funny. They definitely helped me laugh some of the pain away 10/10 people! Overall great experience. The Doctor that looked at my injuries was also very kind, straight forward and super helpful:) thank you guys! See you soon!!

From the time i made the call to ask questions untill me walking out the door i was so happy they were all so helpful . they really are an amazing place and will definitely go back!!

1st time going here and will come back again.My son has been complaining about ear pain on and off. We thought it was swimmers ear due to it being summer & playing in the pool. We were able to get him seen 7:30pm (so nice for working parents). Ended up being ear wax buildup & they we able to flush both his ear quickly. Still got a prescription due to his ears being irritated. But happy I went instead of waiting another day to get him in to his pediatrician!

The health care provider and the receptionist I think her name was Deja, we’re amazing!! Super helpful and super kind!

The NP here Monica is very quick and careful with service. made me feel comfortable and pleased with her care.

Doctor Monika k was so nice , great staffLee was very patient with my daughter thank you

First time going there and it was nice and quick didnt have to wait at all. Clean facility and friendly staff. Will be using in the future for sure!!

Clinic is super clean and the girls are super fastI had MA Jessica and she was very professional and explain everything so I felt real comfortable.

Dr. Eric was amazing very energetic and knowledgeable he has a extremely welcoming spirit it was a delight to be seen there.

I love going here because of its convenience of walking in when my children feel ill out of nowhere. My clinic is 30 minutes away and even if it were closer, Id still have to hope for an opening and wait a minimum of an hour to be seen. When I come here, I dont think Ive waited more than 15 minutes. Its all very succinct. Makes me wonder why clinics who have had so many years of experience still take so long even when you have appointments. Definitely recommend!

MEC provided me with the utmost care with the situation I was experiencing. The doctor and team members were very professional. I would not hesitate going there If health care is needed in the future.

The staff at this location is very professional. My son was seen in record breaking time. The nurse practitioner was very thorough.

The service my son received was great. Staff very friendly and so helpful. Check in was a piece of cake. The PA was amazing as well.

The MA Jessica was very nice and helpful she was very patient with my kids and made them feel very comfortable the provider Maryam was great very knowledgeable

I was able to get an appointment that same day at a time that worked for me!Very kind staff. :) will definitely recommend!!!

Wow! That’s what I can say about this place everyone was so extremely nice especially Korina and Dr. Monika. But what blew me away was how much they cared. I went in there so sick from this flu just to get a doctors note to be able to go back to work and Dr. Monika did not let me leave with just the note but did an exam on me and seen I was wheezing and still coughing bad and she made sure to get me the correct treatment I needed instead of sending me on my way and saying just drink fluids and take Tylenol. Never have I EVER experienced this type of care in an express Clinic before. Oh and it was super nice and cleaned! Thank you so much for the GREAT customer service and for being so nice and caring!!!

This facility is by far the BEST facility I’ve been to in a while, everyone that works there is simply AMAZING. I wish i could give them 10stars!

I had a wonderful experience at this clinic. The staff was wonderful from check-in til the end of my visit. My experience was thorough and quick. The provider, Kasey Wade, took her time with me and addressed all my concerns. She was extremely pleasant to work with and very compassionate. I will definitely be returning. Thank you for a great quick care visit.

Love this location! The Staff is very welcoming and sweet. Everyone is always with a great attitude in there!

Signing in online was quick and seamless…I didnt wait for long to be serviced…and they found the issue right away! I definitely recommend! Doc was great, sweet, and cool! Much better than sitting overnight in the ER!

I brought my son in and they were so patient with him they got us in and out fast ,facility was clean. Jessica Velasco was so nice to my son

First time going to this clinic. Very happy with my visit. It was quick and the staff was very nice and friendly. Karina in the front end was outstanding. Very helpful and courteous!!!!!

I brought my child in because of a deep cut on his face, and I was extremely anxious. But the staff, including the receptionist in the front, Geneva, and the nurse practitioner that took care of my child were amazing. They were so kind and comforting, and a really chaotic situation for my little one , much less scary. The only reason I gave it for stars was because I felt that the facility could have been a little bit more clean, especially given that it is a medical facility

Loved this express clinic. I was in and out in less than an hour and was tended to wonderfully.

Jessica and the rest of the girls who work there were so quick and professional!👏🏻 Very happy with the overall service !! Thank you !☺️

Just to recommend 10000% excellent service, fast and friendly with their work. And helpful above all a girl named. Yesica Velasco very. excellent

Very positive experience. Minimal wait time. Very courteous staff. PA Taylor was superb!

Love this place went yesterday people are pleasant, wait time 5 minutes, practitioner was thorough, it was a great experience. My daughter went for her sports physical.

They were fast and friendly. I just wish they did x-rays there so I wouldn’t have to go to a different location, but they were also nice and explained everything very well.

This location is Awesome! Everyone was very professional. My son was in and out within 45 mins for a sports physical. I will be returning in the future.

This place was great especially Jessica she was a big help and very understandable on my issue. Definitely recommend this place.

All locations are great , I came to this location because I was in their neighborhood and had a great experience great customer service. Nurse Jessica was very friendly.

I love this clinic!! The staff is always kind and they never have you waiting. Very comfortable and soothing atmosphere.

6pm on a Monday and the place is filled with patients. Not once did I feel rushed or like a burden. The nurse that tended to my sick child was sweet as could be, caring and understanding. Her tone was everything and even though they were busy with back to back patients it almost felt as if we were the first patients of the day. She was full of energy and life. The Dr ordered some tests and results were quick. The waiting area is small and people were standing, but that is something beyond their control.

My experience with Taniya was great. Very nice respectful and awesome personality!!

Great Clinic. Friendly staff, The girls in there will attend you & get you out fast! A+++

They always serve us very kindly. They explain everything to us and the online process is very easy. Thats why its always my first choice.

Absolute worst medical experience ever!! NP Monika Dlugopolski has the worst attitude I’ve ever encountered from a provider. Monika is very cold and literally does not care for “patients”. She argued with me about why her colleague prescribed me antibiotics for a false/negative diagnosis while rolling her eyes and huffing and puffing. Never even told me to discontinue this very DANGEROUS medication! She will lie about how long she’s been at this facility to warrant her ignorance. So mean and nasty!!This place will not update you about test results, they will also claim they do not have your test results from my quest (similar to my chart), they will not provide you with the my quest access (you have to find it yourself), they will charge you just for the provider to tell you to come back another day, they will run tests they never discussed with you, and they also don’t listen to your symptoms. They literally will argue with you about YOUR symptoms so they can run extra tests.I wouldn’t recommend this facility to my worst enemy. Please just go to a regular DR office or the ER if you’re in medical need. Read the other 1 star reviews.

I wasnt sure about this place but I had a great experience. We were in and out and the NP was very friendly and knowledgeable. I highly recommend if in need or urgent care.

I came a couple of weeks ago brought my granddaughter in for upper respitory symptoms. Exceptional service clean and a friendly environment. i’ve never had any type of care like the nurse carina gave us. She really has a way with kids and she’s so charismatic, full of life and you can tell she enjoys what she does. Was super gentle with my grand baby, even offered her a popsicle and goodies even before the visit ended.I will continue to come just for her. We really need more nurses like her in the medical field. She is genuinely the reason i continue to go here. I hope she never leaves! Thank you Midwest for being here all the time! If i could give you guys a million stars I would !

Absolutely amazing service. Came in for a DOT physical. From the moment I came in the front desk was very pleasant and very helpful. The nurse in the back quick, efficient and very nice! I saw Monika and she was amazing! Wonderful service my experience was great! This clinic is one of the best hands down!

Leeann was sweet and caring! She truly helped this over thinker (me) calm down and answered every question I had! The kind doc was also the best. Definitely will come back!

They always have taken care of me when I’ve come to them. Great staff, truly recommend!!

My first time here and was pleasantly surprised! No long wait, friendly receptionist, and the Doctor was kind, very knowledgeable and helpful. I highly recommend this clinic.

Jessica was very kind & gentle with my daughter , super sweet 5 stars!

We had a great experience. Everyone was nice and helpful. We will visit again.

Wonderful staff I was in and out Drs are amazing.. 10 stars for me

Jessica was very kind when taking vitals to my 9month old. She was also very helpful .

This was my third time coming to the clinic and it is always fast and friendly. The receptionist and nurses were very nice and answered any questions I had. The doctor knew exactly what to prescribe me as soon as he checked up on me and even provided me his information if I had any other questions. Loved everything and wish I could actually have it as my primary doctor!

It was a great experience Isually there’s some doctors who rush it but the doctor was nice and patient

I only waited ten minutes as a walk in and they had me out of there X-rays and all within 3 hours. I noticed some young parents bring their 3 children in for school physicals and they also were done for all children before I left.

They always very welcoming. Whatever your emergency is they put you at ease.

They were amazing friendlyand Leeann H.the one who took my vitals was very pleasant! The doctor was very nice and was please to say I feel so much better today ! Thank you all for making my visit awesome

I was there for my son today! The wait was short like 10 mins. Once we got in the room it felt like 5mins and the doctor came in. The personnel there were extremely sweet and down to earth. Caring and compassionate. I would recommend this location to everyone and anyone. They truly are amazing!!!!

The staff is very friendly and helpful. they see you as promptly as possible . Also they allow you to wait in your vehicle to be called if it seems to be too crowded inside. The visits have been pretty quick for my kids the past 4times we needed to go . Highly recommend.

My first time taking my mother here and what a great experience. Thank you to Kaitlin and the entire staff at MEC. There very patient and informative. I would return.

My visit was pleasant even though I wasnt feeling my best. The process is always easy going and very professional. Staff members are always pleasant. I have been referring Midwest Express Clinic ever since my first visit and will continue to do so.

On Sunday, March 3, I visited Midwest Express client for the first time because CVS didn’t have an opening, I was able to walk in, and make the appointment, but it’s best to make it online vs walk in. Office was very clean and staff was all pleasant and friendly. I didn’t have to wait more than an hour to be seen, Doctor was very friendly and understanding and thorough too. Would go back if I had to.Only Con would be they are located next to the Starbucks and there weren’t any parking spaces, for patients because of the Starbucks and Vitamin Shoppe; so you have to park across in the empty parking lot. Great Experience!

We’ve been here a few times. The clinic is clean, wait times are short, and the staff is always courteous and professional. Although we arrived 40 min before closing, we did not feel rushed and were well taken care of. Dr. Foley was exceptional! She listened to our concerns, did her best to alleviate the symptoms, and sent us home with a plan to follow up. Thank you Dr. Irene Foley and staff for taking great care of us.

I love how nice the people are especially taniya and jessica there very nice but all in general were very polite

This was my first time here. It was very nice. The wait. was not long. They got you in in a timely manner. The front desk girl was very helpful. Everything ran very smoothly. I definitely would recommend to others !!!

Mia was the best. So nice and so respectful. Would definitely be back.

I love her, she was helpful and kind I was nervous when I first came in she was really great

Google needs to start implementing zero stars because this place definitely doesnt deserve one star!I made an appointment for husband for Friday, April 26th! His provider was Monica! What a waste of time. Not sure if she was a PA or NP but I am not sure how she graduated with a degree!! She was extremely dismissive, didnt listen to the entire medical complaint- kept cutting my husband off to say lets focus on one problem at a time. Well if you would listen, you would realize we are at the urgent care center because we dont know the cause of the medical complaint. She kept repeating that she doesnt know why he is there and there is nothing she can do since he was already at the ER two days prior. My husband communicated to her hes here because he is scheduled to fly out of state and before he could even finish his sentence, she interrupts him saying if you are going to ask for reassurance, I cant provide you with that. Its not what you say, its how you say it. Trashy service, poor clinical judgment, lacks bedside manner (doesnt listen, rude, and dismissive). You shouldnt trust a health care professional like Monica. I hope you can read this Monica and do better for your patients!!! You couldve communicated your clinical judgment, that if you even have any, in a better manner.

Short wait, lovely staff, and expert physicians. Great experience!

I cannot believe how quickly I am being attended. Everyone is kind and caring. Kaitlin roomed me and she was so professional. Great experience.

My experience here was great from the very beginning. Registering online to reserve a spot was easy & user friendly. Front desk staff is very professional and courteous. Nurses and doctors were great as well. They are amazing with kids. I was seen in a reasonable amount of time. I will continue to go here for my urgent care needs.

Everyone was overall very nice, I was talking to a nurse/doctor within 20 minutes of registering online. Registry was very easy and I recommended doing so before coming in to help the process. The doctor was nice and listened to what I had to say. Also had no issues getting the medicine I needed.

They always get you in and out quick. The costumer service is amazing the doctors and nurses are patient and polite. I did have this one doctor who wasn’t so great but she could’ve been having a bad night I understand😅. on top of that the women at the front desk are always so helpful.

This was our second time at Midwest Express Clinic for a urgent care visit for my son. The registration process was not long at all. Very clean environment, the staff was friendly and professional and they get you in and out. Highly recommended!

Was so happy with Midwest Express Clinic! Easy online appointment making & pre-check in. Only waited about 20 minutes to be seen once I arrived. The nurse & doctor were so nice & found a problem that my other doctor missed! Will definitely be back when I am not feeling well.

Was great , the girl in the front desk was a great helpful , the second I told her my daughter is sweating and have a high fever she ran and grabbed me an ice pack and popsicle. She is so welcoming and a great help . The staff are so nice and easy on the little ones while they are examine them for Covid and taking other test. One of the best spots to go to when you definitely need an urgent care . Thank you Midwest for all what you guys are doing .

Great place for urgent care, my 4 year old son w autism had a great experience while being brought here for a case of flu. We got all the testing done to rule out Covid strep throat etc. Everyone is nice and friendly & the clinic is immaculately clean. I will definitely recommend this place to anyone.

Jessica was amazing and registration was simple and quick we were seen in no time

They were so helpful and knowledgeable Jessica was amazing and so patient with my daughter🩷

The place was super clean and great service everyone was so nice and friendly good experience overall

Jessica was so nice! We got treated very fast and overall had a good experience here at Midwest Express Clinic

Recommend if you want to be in & out!Clean location, staff was awesome!

Grateful! In and out in less than an hour. Waiting room clean, nurses are super helpful. Son needed and xray and they had the appropriate equipment. Overall great experience.

I’m truly impressed how professional the receptionist and all the staff treated us. We were in and out in a very reasonable time. Quite efficient, well organized and quality care. We hope not to come back for sick visits but would be back if needed. Thank you!

The best urgent care I ever been. The customer service is the best and polite. The doctor is amazing. I really appreciation his time to call me on updated him how my son is doing. Thank you so much for your service ❤️

Everyone in the place was very nice and courteous. Very happy I went there. The doctor was very attentive to my childs needs and the lady for triage was careful and explained what she was going to do. I will definitely return if and when I find the need!! Thank you!!!

Very good service. Fast and professional customer service

Everyone except the lady in the front was wonderful! The nurses that took my vital and helped me in the room were so kind and helpful. The lady in the front desk was absolutely rude. She would catch an attitude with all the patients.

Our doctor was great and very compassionate! My daughter and I came in for a simple sports physical, and it turned into a deeper emotional and psychological visit were the doctor took a genuine interest in what my daughter had to say. She was a bid, additional support to my daughter who was very appreciative.

Midwest express clinic in Burbank is hands down the best urgent care I have ever been to. Here they treat you with care and listen to your needs. They do not rush you and send you on your way. They actually examine you and explain what they can do for you. I give this place a 5 star. Everyone is courteousl and professional. I hope they remain around for a long time. Thank you for what you do.

Jessica and the team were very friendly and helpful. Wait time was short.

I was given outstanding service by the clinic and the provider.

Before my nurse came in jessica took my vitals and eye exam and she was nothing but polite and friendly!❤️

Love the customer service! Deja, specifically, was very helpful and kind.

My overall experience was great! I’ve been here quite a few times. The service is always great and fast paced. I brought my son in for a check up and a return to school form. The Np was very informative, and she really has a very good bedside manner. She really showed interest in his overall health. Great service!

I had a great experience at Midwest Express Clinic. It was my first time there, and I was in and out in a hour. The staff was great and the doctor was able to determine I had an ear infection. He even called the next day to check on me and make sure everything was okay. I would def recommend them if you are in need of care!

Won’t be returning to this location, took my son in and asked the doctor if he had a ear infection she briefly looked in his ears and said his ears look great . Took him to the hospital the SAME day , the doctor there said he had a REALLY BAD EAR INFECTION!!

The staff is very professional and polite. I would recommend anyone going here.

Great service, very professional atmosphere and caring staff!

The staff are very friendly and courteous . Theyre very professional with an excellent bedside manner. I would recommend Midwest Express Clinic to anyone with an ailment.

Super cute and nice place. Jessica was awesome! Would definitely come again.

First time going there I was pleased with my experience, very fast at attending you and everyone is so nice. Will definitely be going back.

I made an appointment time and the receptionist told me that they don’t do appointments. It’s just registration so you’re expecting to sit there longerWasted my time

Recently I’ve had to bring both my teens for different reasons and each time we were treated with courtesy and kindness. Each person from the receptionist to Np was very smooth. They took the time to explain everything and never rushed us. Different recovery plans were discussed and my teens actually listened! I highly recommend this clinic, their staff is outstanding.

It’s the second time I go to one (2 different locations) and both were absolutely terrible. The assistants on staff are not trained well (if at all). They don’t know how to put your information into the system and are always understaffed apparently because it will take you hours to get called into a room and at least another hour to be seen. When you do see a doctor they will ignore the reason you’re there to run unnecessary and expensive tests on you. I wanted to get my blood tests done and the first time I was told they don’t do that. The second time, the lady at the front desk did it and looked so out of depth. She was so confused and fumbling the tools. The needle didn’t go in a vein at all so instead of reinserting she just jammed it in further and moved it back and forth. No blood was drawn until the third attempt. I’ve never in my life had a “phlebotomist” ask me why there wasn’t any blood coming through. Two weeks later and my arm is still bruised from mid-forearm to mid-bicep.Do not go to any Midwest Express Clinic- ever.

It was great the Doctor was amazing and so caring!

I went in miserable with, what I thought was an ear infection and left with cleaned out ears and no pain. Service was exceptional. Everyone was caring from start to finish.

This is my go to when my children get sick. The office is always so clean and friendly. The doctor there is so understanding and very attentive to what I tell her. Highly recommend best choice after my primary care doctor that takes orever to give out appointments.

I had a conflicting experience at Midwest Express Clinic Burbank. The front staff and MA’s were outstanding. Clear, direct and helpful. I give them an independent 5 stars. However, my time with the NP was underwhelming and a bit condescending. I totally understand urgent care has its place, and it’s undeniably important, but that doesn’t give clinicians the right to assume their patients don’t have thorough understanding of their medical history or current ailments. And when describing symptoms in detail, it’s more than insulting to blatantly tell your patient that they’re using “such big words”, or to describe OTC medication as “red white and blue like the American flag”… Aside from petty, passive aggressive quips, the NP’s advice was that I purchase roughly $70 worth of OTC meds which don’t necessarily correlate with any of the symptoms or complaints presented. I chose a quick urgent care option to get some actual help with something that manifested quickly and unexpectedly. Unfortunately the treatment received was anything but. A second opinion is mandatory.Know and appreciate your worth. Proceed with caution.

Mayra was so nice. Appreciate the help here. Great place! 💞💞✨✨✨

I had a great experience. The check in was easy. Geneva was so nice and the doctor made me feel comfortable. Everyone was great!

Staff was friendly, efficient and quick. Nurse in the room was also friendly, informative, helpful and went above her normal duties to help find me information that I needed. She was quick!

Midwest Express Clinic was excellent. I went in with my two year daughter and I assumed she may have had a urinary tract infection. I’m not too familiar with urgent care facilities, but I was glad I came here. Our pediatrician office was closed on Sunday, so I began making phone calls. I called a few other urgent care facilities before this one and I was told I would have to go to the ER to treat a patient so young. I dreaded the idea of sitting 6+ hours in the ER. Luckily, Midwest takes pediatric patients and treats them for UTIs. We were in and out in maybe about an hour. The staff was very kind and gentle with my daughter. My daughter likes playing doctor, but she’s not a fan of the doctors. At Midwest, I don’t even think she realized she was being treated. I don’t recall the sweet young woman’s name, but she took my daughter’s vitals; as soon as we were called back, my daughter refused to walk through the door to the room we would be seen in. The young woman offered my daughter a princess crown and gained her trust. She accommodated for my stubborn toddler and eased my anxiety. Although my daughter’s urine sample was not much, I was assured she would still be treated for the infection with the symptoms I described. I am more than likely to come here again!

I had a wonderful experience at the Midwest Clinics in Burbank, Il. The staff was friendly, the nurse and CNA were very knowledgeable and caring of my needs. That was my very first visit. This clinic was well deserving of my 5 stars.

Everyone here was exceptionally amazing. Came in due to a really bad cold. Did my appointment last minute and I didn’t expect that I was able to go in so fast. The receptionist was nice. The nurse was nice. Doctor Cha did awesome for helping me. I will definitely come back again if I’m ever sick

Receptionist,Staff and Doctors were extremely excellent and professional and pleasantBest visit ever to see the Doctor

Great experience! Everyone’s is very welcoming from front desk to the girl in the back. The MA Jessica was very helpful with our visit. Highly recommend this clinic. Great job to the team and Drs.

Truly earned 5/5 rating! I could not get into see my GP, and my medical group’s urgent care facilities had a 4+ hour wait (I was in so much pain I couldn’t sit). The staff at Midwest’s Bedford Park clinic, from reception to the doctor, were kind, professional, and provided me a very high level of care. The staff was busy but did NOT rush me through and out! The nurse and doctor were thorough, attentive to my questions and concerns. I highly recommend this clinic, especially if the need is immediate and for ailments that can be treated in the doctor’s office (minor injuries, infections). They also partner with nuclear imaging facilities, and made the referral and appointment process very easy for me. They accept a wide range of insurance carriers, everything is accurately described on their website and at the front desk. Thank you Midwest Express Bedford Park!

Two weeks after covid and i still haven’t been feeling better, decided to go to urgent care and to my surprise both my ears are infected. The nurse practitioner and the medical assistant were very professional, the medical assistant (wish I remembered her name) was concern about my blood pressure and checked it for a second time. Wonderful staff, I definitely recommend this location!

1st receptionist wasnt helpful at all. Seemed like she didnt want to be there. 2nd one was awsome. Knew what was going on. Even had the patience of a sait with an over active toddler. Drs were great. Gave me antibiotics and antifungal meds. I do feel better. Have a follow-up apt Monday.

Going on a Sunday morning not feeling well from front desk, triage to doctor was a pleasant experience. Everyone was very friendly and patient. Made an unpleasant appointment easier to deal with. Was very grateful to one and all on a Sunday morning for all their help and hard work.

Midwest express in Burbank is the true definition of express was in and out in less then 20 mins definitely will be back

This place treated me with dignity and respect, clean and friendly environment; everyone that works there is GREAT and their personalities is welcoming! Everyone from the time I walked in until I seen my doctor was absolutely amazing! Great place to go to when you or your loved ones to go!