Amazing experience overall. Very clean establishment. Attentive as well as Knowledgeable Front Desk Managers. Their names are Stephanie and Marilyn and they were both amazing! The duration of my appointment time was very short. I was in and out in such a timely manner, I was shocked. I will be back!!!!
It was my first time to this office, but I was already a patient of Dr. Chung. It was a pleasant visit. Dr. Chung has great bedside manner. Nicolette was friendly and was very efficient with taking vitals and tests and Stephanie was very welcoming at front desk. Definitely will keep coming here!
Dr ChungNicoletteMarilynThe service was exemplary. I would recommend to anyone. Dr. Chung was very pleasant. He explained things clearly. Nicolette was so professional and made you feel comfortable. Marilyn was very pleasant
After an amazing experience for other services, I decided to stick with Doral health and see a primary care provider at the facility and I definitely don’t regret it. Another seamless appointment, all staff still welcoming, takes their time to explain everything as they go along and actively listens. I had a lot of questions and Dr. Derek Chung MD and his MA Nicolette made sure to address everything and made sure that I left with no more concerns. The front desk staff was also amazing helping me schedule any follow ups/ referrals. Made me feel very comfortable to call and ask for help if I needed anything else and I greatly appreciate it. Would definitely recommend this facility and Dr. Chung to friends and family. Thank you again Doral Health team for excellent patient care!!
I went in for an annal physical . The Medical Assistant Nicolette was really nice. Dr. Crevecorur was knowledgeable, kind and took time to listen and address all of my concerns. Just the personal care I needed. Happy to have them as my primary care team. Also Ms. Marlyn at the front was helpful and kind.
My visit to Dr. Chungs new office was absolutely amazing. Nicolette’s bed side manner was super professional, she answered all of my questions and explained everything in detail. Very polite and approachable. The front desk receptionist was also very helpful with the check in process.
I had an excellent experience during my visit. Stephanie, the front desk assistant was friendly and very helpful, providing all the information I needed and making the process of setting up appointments smooth and easy. Nicolette, the nurse who assisted me was also kind and professional, running the necessary tests efficiently while making me feel at ease.Dr Cheng, the family doctor was thorough and attentive, taking the time to go over my medical history and previous exams in detail. He addressed all my questions with care, ensuring I felt informed and comfortable throughout the visit. Overall, the team provided exceptional service, and I wouldn’t hesitate to recommend this practice to others.
I visited this center for my annual physical. The whole staff is so nice and friendly. Nicolette, Aliya and Stephanie made sure the visit was a comfortable one and Dr Chung was lovely and very thorough with his examination. They also gave me a cute goodie bag with sunglasses on my way out!
Dr Chung was very detailed and professional. I like how he took his time to exam me. No rush! The medical Assistant and front desk clerks were very professional too. The office and bathroom was clean and neat. I would definitely recommend Doral Health and Wellness.
Nephie is truly amazing. Everytime I come she is great with my kids. I have kids with autism and behavioral disabilities and she always makes them smile and works hand in hand to make their visit a pleasant one from start to finish. Definitely would recommend doral health & wellness to my family and friends! 🙏🏼❤️🎯
I walked in about 2:30pm today 01/11/2025 and something was wrong with my insurance card..so I walked out to call the insurance company but unfortunately the place was closed…so I walked back in and decided to pay out of pocket..a very nice young lady at the front desk, who was very polite took my card to process the payment while she was going about that..out walked the PCP she told him and he just rolled his eyes and walked away..now urgent care why would you guys hire rude, disrespectful and unprofessional people to work as a care taker?…I am highly disappointed and to make it worst it was my own race..black African American male with dreadlocks a grey sweatsuit and a black du-rag
I recently had the pleasure of visiting Doral Health Wellness, and I was blown away by the exceptional service I received. In particular, I want to give a huge shoutout to the front desk receptionist, MarilynFrom the moment I walked in, Marilyn warm and welcoming demeanor immediately put me at ease. Her friendly smile and helpful attitude made me feel valued and cared for. She was incredibly efficient, handling my check-in process with ease and answering all my questions with patience and kindness.Marylyns professionalism and positive energy truly made a lasting impression. Her exceptional customer service is a testament to the high standards of Doral Health Wellness. I wholeheartedly recommend this facility to anyone seeking top-notch healthcare.
Dr. Chung and his team are speculator from Stephanie at the receptionist desk who is kind and patient with a positive and welcoming attitude and smile. Nicolette is amazing as she takes her time to ensure that she performs her task to the outmost best.
⭐⭐⭐⭐⭐I had an exceptional experience, and I couldnt wait to share my thoughts! From the moment I walked in, the atmosphere was welcoming, but it was the amazing receptionist and nurse who truly made my visit stand out.The receptionist greeted me with a warm smile and was incredibly helpful in guiding me through the check-in process. She answered all my questions patiently and made sure I felt comfortable throughout my visit.Then, I had the pleasure of being attended to by a fantastic nurse. She was not only professional but also incredibly compassionate. She took the time to listen to my concerns and explained everything in detail, which really put me at ease.I am thoroughly impressed with the level of care I received today and would highly recommend to anyone in need of medical assistance. Thank you to the wonderful staff for making my visit a positive experience!
Dr Dagustine as been my PCP from 2001, he is very helpful as a Doctor and person who referred me to the relevant specialist whom I find to be very helpful.Nicolette I find her to be pleasant with good working skill and attitude.Marilyn and Stephanie very pleasant and welcoming
Dr Augustine is a very good PCP for years very humble and patientNicolette LMA very professional,the best nurse I every fine in America even when taking my blood work so easeStephanie is professional with a prompt check in service nice smile
NicoletteDr ChungIntern Quante, just wanted to say a heartfelt thank you to the staff and persons mentioned. They were great, professional and friendly.So I have been trying to contact the Eastern Parkway location since last Wednesday and no luck. Im yet to receive my medicine from the pharmacy, because I was informed that nothing was sent. Can someone please help me
Dr Crevecoeur is very knowledgeable with great bed manner and exceptionalNicolette so professional with great understand and a knee listener with empathy with dignityStephanie presented warm welcome with empathy
My experience with Dr Chung at Eastern Parkway was an excellent and he is an exceptional provider.Nicolette MA and Fatima intern with Stephanie they are professional, empathic, and deliver warm welcome.We need these providers
Nicolette made the visit so comfortable and pleasant. Her professionalism and calm demeanor was a nice addition to the fact that she knew what she was doing.
Today was my first time at this location, and it was great. Love Mr. Crevecoeur super nice and concerned about my well being …. He listened to me and provided good feedback! Also the Customer service is impeccable! Ms Marilyn is so helpful, definitely goes out her way to make sure people are satisfied. PEOPLE PERSON at its finest ! We need more genuine people like her. helping someone is definitely her strong suit. Thankyou Ms. Marilyn 💕
Ryan and Louanna were fantastic today!! Louanna was super quick on the intake, and Ryan was incredibly efficient during the appointment. It really feels like home here, a wonderful place for the community. Highly recommended for anyone that needs medical care. Very clean, 10/10.
Have the pleasure of a great doctor and supporting team - especially Nicolette (sp) who is an excellent nurse. Stephanie at the front is also great as is Dr. Crevecoeur as a primary care doctor.
Staff at Doral health provided awesome service. I felt secure and well taken care of thanks to Stephanie, Nicolette and of course Dr. Chung
Dr Chung the session was great , he explained what I needed to do control my BP. He reviewed the EKG , spoke about dietary habits, exercise and sleeping habits. Suggested referral for cardiovascular health.Quante intern Very respectful and was able to easily draw blood which always a task. She asked questions relating to my health.Stephanie Rep. She was cordial and made the initial visit a good one.
Dr Daugustine is an exceptional provider l,educational and great bedside mannerNicolette is very professional with empathyStephenie present a warm welcome and pleasant
Today I visited Doral Health &Wellness due to a strep throat. The staff was extremely helpful and very informative on what I need to do. The process of getting tested and was very quick, little to no waiting time. I am extremely satisfied with this medical center. I feel they went beyond and above with helping me. They also help and gave me guidance with other medical issuesI am dealing with.Thank you Louanna, I appreciate you😇
Ms. Nicolette and Ms Marlyn and Dr. Crevecouer were amazing help for my visit. They were urgent and made me fill comfortable.
My provider Dr Chung is an exceptional for many years will never trade him.His MA and Intern Aliya,Abdul was professional.Receptionist give a warm welcome Marilyn alongside Stephanie. May first visit is amazing im happy that my wife told me about him feeling comfortable already
My first experience at Doral Health & Wellness for an office visit with Dr. Chung was a pleasant one. The staff was friendly and inviting. I had a mishap where I accidentally knocked over a decoration setup which I was apologetic about. The receptionist was understanding. She came over and cleared the area with zero fuss. Thank you.
I came here earlier today because I was browsing the area for a close and efficient urgent care. And I’m happy I decided to pay this facility a visit. The front desk staff were very inviting and my nurse Nephie was amazing. All the staff were caring and I will definitely be returning back!
This location was super clean, super efficient, and super friendly! I went in and both Nepthali and Zauditu were amazing in helping me out as a new patient! They got me all checked in and after like 5 minutes they had me in a waiting room. Did all the necessary testing and had Ryan come in and help out.I seriously cannot explain how smooth this whole situation went. I was expecting a long wait time and uncomfortable chairs and Doral on Eastern Parkway proved me wrong. I’ll be recommending this Urgent Care to everyone as it’s amazing.
Dr Daugustune is very professional great bedside manner. Always give awesome advice everything.Nicolette show great empathy, educational advice.We recommend
Back in October 2024 I came to the Eastern Parkway location for urgent care and MA - Nicolette was so amazing that I asked about other services that Doral provided and they expressed they had I.D. Specialist who on today 12/4 I was greeted by Marilyn F, Stephanie the front desk Receptionist were so pleasant and truly a gem with helping changing my PCP on my insurance card to the current one here at DORAL Dr. Harry C WHICH BRINGs me to him an amazing knowledgeable Dr. I’ll be back
The staff is very kind. And the service is great. I tend the get nervous at doctors but Everything ran smoothly with doctor ufeta and Nicolette and I just felt comfortable here. Highly recommendable
My experience with Doral at 391 with Dr Chung, Nicolette and Stephenie give me a warm welcome, Professionalism and my Dr was Excellent with great bed side manner
My experince was great here everyone was so nice and helpful would definitely recommend this place to anyone who needs primary care I was seen by dr. DAugustine awesome experience :)
Had such a great experience at Doral! Finally found my permanent gynecologist. Dr. Tavarez was patient, kind, and broke down everything I needed to know during my visit so that I was able to understand it. The front desk receptionist made me feel immediately comfortable when I arrived. I am very happy to have found Doral.
I received some of the most unprofessional medical care I have ever received in my life at this urgent care. I was treated disrespectfully, made to feel embarrassed about my health questions, and ultimately, not given the needed tests I asked for (which was confirmed by going to another urgent care the next day). I do not recommend this location or care provider at all.
I had my first visit to Doral Health & Wellness and was thoroughly impressed. The staff was incredibly professional and friendly, making the entire experience comfortable and stress-free. From the moment I walked in, I felt welcomed and cared for. I highly recommend this center for anyone seeking quality healthcare services.
I love the staff makes the environment very calming. Louanna and Maha were amazing, I was definitely refer my friends and family.
My experience at this urgent care was flawless. I hate needles absolutely terrified and the nurse Nephie was so flawless I didn’t even fill she’s is definitely professional and on top of her game. I went to 2 urgent cares including your competitors down the block and a hospital and not one nurse could get my vein on the first try like she did so effortlessly. I will recommend this urgent care to anyone and she’s so sweet and pretty! 5 stars this is my go to urgent care from now on. Please don’t go anywhere!!!
It was my first time here visiting the OBGYN and what an amazing experience it was. Not only was my provider incredible, the staff were awesome as well! They all even made sure my sweet 2 year old daughter had a world class experience - Baby Shark and all.If you are in the neighboring Crown Heights area, I would highly recommend visiting their practice and experience their wonderful level of care for yourself.
Doral and Wellness have a great service especially with their first come first serve. The workers especially the doctors and nurses are so kind. They are patient and will put effort into helping their patients. Medical assistant like Nicolette is sweet and her tone make us and the patient feel welcome and comfortable. Aesha is kind too, she’s very passion.
DR Crevecoeur is exceptional provider who speak the same language and well educational about my status. His Ma Nicoles is very professional with great bed side manner and Quant
The Staff and Dr. Chung are awesome. They were patient and professional. Dr. Chung was thorough, persistent and extremely knowledgeable. So happy to be in his care.
I appreciate the actual time for being seen was seamless. They are quite busy but I’m pretty patient- being out within 90 mins (wait time included) isn’t too bad. Most urgent cares in the city are around this time frame.The staff was friendly and concise! This place is so clean and I appreciate it. This is one of the better urgent cares I have been to in years. They also took my reason for coming in seriously. I’m young and wanted an EKG bc of left arm pain.I recommend this place.
Dr Daugustine as always delivers a compassionate service and His Medical Assistant Nicolette such an employee with exceptional service other practice would love to have her and Stephanie presents a warm welcome
I had an exceptional experience at Doral health and wellness! From the moment I walked in, I was greeted warmly by the receptionist, who quickly got me registered. The waiting area was clean and comfortable. The efficiency of the whole process getting treated was great! I didnt have to wait long to see the doctor, and the treatment was administered promptly.
Great office great funny and helpful front desk with Marilyn and Stephanie And I like the doctor as well! Doc Crevacor. Nicolette and Quanti medical assistants are very down to earth and helpful!
Doctor Augustine Jean, Stephanie front desk & Nicolette medical assistant Treated me well. Highly recommend this office for anyone looking for primary doctor or anything health wise that you may need and they offer…
Dr Daygustine is great provider his assistant Nicolette professional with rhe front team Marilyn give warm welcome
Doral Health & Wellness urgent care is such an amazing place. They move very quick and fast. Also They treat my daughter with care. Such great personalities, wil recommend
Nephie was the most amazing nurse I’ve ever had. She held my hand while I cried after getting some stitches- she was so professional and kind. I’m only coming back to Doral Health and Wellness from now on!!! Promote her!!!!!!
My experience was great. The staff were very helpful and courteous. Dr Chung, as usual was very professional and experience at his job. It’s always nice to be treated by him.
So glad I chose this facility. Reception is warm and welcoming. Very efficient! Medicals assistants were very friendly, professional and efficient. Dr. Crevecoeur was very engaging and professional. Fantastic service. Highly recommend.
Dr. Chung was extremely helpful, informative and thorough. The staff was also, very professional and very efficient! The reception Stephanie Marilyn moreover Nicholet. Thank you guys.
Representatives were very respectful, attentive and very helpful in explaining some of the information for my results. It was an excellent experience
I love the service here. The attentiveness of every staff goes far and beyond like Marilyn, Stephanie, Nicolette, Quantie and Dr. Crevercouer. I would recommend this place to my family and friends. Thank you, Doral.
Lovely office ! Dr. Chung is great and the ladies at the front desk were very kind and accommodating!
I was so scared it was the first time as a new mom I dealt with my 14 month old having a fever. Nurse Louanna and Dr. Tamika were very helpful and attentive to my son and I. They made me feel comfortable and I knew my son was in good hands. It’s really hard to go to hospitals and urgent cares these days with Covid scares, but this was a great clean and friendly place. I will definitely come again and recommend.
Dr Crevecoeur is a very good and concern Dr. he always make sure that his patient is taking care of.Nicolette very pleasant and very attentive the best vampire😃👍Marilyn and Stephenie these two ladies make sure that you get your appointment at your request. Very accommodating they are the best
The staff was polite and friendly and the facility was clean and well kept. This was my first time seeing Dr Crevecoeur and im happy with how my appointment went 😊.
Great and very perfessional. Everyone was helpful, respectful & in a good mood thank you for a great visit. Espically thanks to Ms NicoletteDestiny and Marilyn .Dr Crevecoeur was professional with kool vibes.
Great staff very professional prover Dr Crevevoeur with education and wisdomHis Ma Nicolette is compassionate caring even with my fair of needle and now we have Quante very professional
My Gyn visit with Ufeta was an amazing experience 💖 well educated, great bedside manner and Nicolette was so professional, show empathy always. We needs more of them to continue deliver services
Dr Daugustine has patience bedside manner with keen listening skill and Nicolette is very compassionate and engaging . We need need more of these providers
I had an amazing experience visiting Doral Health and Wellness. Louanna and Ryan were amazing. They take good care of their patients and they were so sweet to me during my visit, I will refer my friends and family
Nicolette, Stephanie, and Doctor Crevecouer were friendly and made it an easy visit. Highly Recommend….
Went to Doral Health and Wellness for the first time today and the staff are incredibly nice and welcoming! The whole facility is clean, decorated and comfortable. The whole treatment process ran smoothly and on the way out I was even given a free bag full of goods.
Love this place! Was having a bad day due to my Ear Pain! Went in to your Urgent Care on Eastern Pkwy and was greeted by Louana at the front Desk and who also Took care of me in the exam room. I must Admit she was the best. Then I was Greeted by the Provider David who very knowledgeable and took care of my discomfort.very plowing the Place and. And would definitely to my customers.
Overall, excellent visit and care! The staff were helpful in my time of crisis. They were able to examine me professionally and provide me information that was helpful. Thank you 🙏
Dr Chung is an amazing Provider due recommendation from other peers and my experience was excellentNicolette shows her skills knowledge and compassion for her clients
Nephie was absolutely helpful through my whole appointment. Shes very welcoming and I recommend anyone looking to book an appointment. Book at Doral Health and Wellness on Eastern Parkway !!✨
Worst health care experience. I walked in and there was no one in the waiting room and the woman at the front desk wouldn’t acknowledge me. When I signed in and she seemed annoyed that I didn’t follow protocol despite not being instructed on any. I couldn’t get her to focus or pay attention to me and then finally when she did she wasnt listening to what I was saying. I asked her what the protocol is for throat pain and told her I was just tested for strep (negative) and was treated for it with amoxicillin but did not get better. She said the only thing they would do is the strep test and wouldn’t acknowledge what I was saying to her. Incredibly rude and not patient friendly. Do not recommend this place
Had an amazing visit. Louanba the Nurse is very professional with excellent bedside manners.RayN the NP is awesome and very very Professional. Happy to see younger generation in this setting. Blessings to them and I will definitely refer my friend and family .
Dr Chung is a very good Doctor since I was experiencing a medical issues and recommended by my wife.His Intern,MA and Receptionist Quante,Nicolette Marilyn,Stephanie provided exceptional services.
The customer service was exceptional! The staff and nurses were kind as well as professional. All of my questions and concerns were acknowledged. I will definitely be coming here again.
Completely disorganized and revenue driven not health care driven. Called ahead with specific agenda, no notes were taken Dr. Crevecoeur was unprepared, ended up being charged for unnecessary labs and if it weren’t for the nurse it would’ve been worse. Made second appointment with Dr. Chung also called with agenda and request for call back to confirm, never was called, followed up and similarly no notes on file, no plan, still don’t have meds I need, do not go here it’s a scam
Facility very clean and front desk personnel was very polite. Waiting time was moderate and you had sufficient time to discuss medical issues with Dr. Chung. Overall pleasant experience.
My experience at the 391 Eastern Parkway location was very exceptional. I was under the weather and was not in the right head space. My blood pressure was very high and I couldn’t focus properly. Marilyn, the front desk personnel assisted me with the information I needed to complete. Nurse Nicolette called for me from the waiting room to the back room where she was patient with me while taking my vitals. When it was time for the Dr. Crevecoeur to attend to me, which I wasn’t waiting to long, he was very mild mannered. He broke down exactly what it was that was wrong with me and prescribed the proper medication for me and told me to go straight the E.R. When I went to the hospital the Dr. in the E.R. tried to prescribe the same blood pressure medication which I told him I already had. Thanks to the staff at Doral Health and Wellness on Eastern Parkway for helping me in my time of need.
Came in this morning for some quick testing after a friend recommended this place to me and was so impressed with the level of service - Louana was so kind and helpful and made sure that I was well taken care of. The facilities are clean and the staff is very efficient. Would highly recommend this location if you have any urgent or non-essential needs (they have a PCP and GYN on site as well).
Very professional and timely service, this doctor checks everything, I feel safe in his care. His assistant Nicolette, always keeps it professional, but warm, she does take pride in her job, his best assistant.
Nice clean facility. I walked in today anf no one was at the receptionist desk for 10 mins. Another person walked in and waited as well.When someone finally came to the front neither of us could be seen.Someone should be in the front at the receptionist desk to handle incoming patients at all times.Do better !
I lately visited Doral Health & Wellness and my enjoy become incredible. From the instant I walked in, the efficiency and professionalism of the staff had been obtrusive. The wait time to peer a physician changed into remarkably quick—best 15 mins—which is remarkable for an pressing care facility.The medical doctors and team of workers were extraordinarily satisfactory and efficient, making me feel at ease and properly cared for throughout my visit. They quickly identified my problem and supplied the important remedy, allowing me to be performed and out within 30 minutes. This level of service is rare and significantly favored, mainly at some point of a stressful medical situation.The facility itself turned into easy and contemporary, adding to the general nice revel in. The environment became welcoming and nicely-maintained, which is vital for any healthcare setting.I extraordinarily advise Doral Helath & Wellness Urgent Care of Eastern Parkway Brooklyn to every body in need of urgent clinical attention. Their spark off provider, pleasant workforce, and efficient care make it an wonderful choice for handling scientific emergencies.
I must say that Louanna and Tameca were very caring and professional. They were both amazing and I will definitely return and also refer my friends and family. Keep up the great work ladies!
My experience here was great.! Nephie was great I was very impressed with her skills she gunna make a great Dr one day ! Thank you everyone and thank you Crenshaw he was great with my daughter!
Dr Daugustine is an amazing provider for many with exceptional service. His intern Quante and MA Nicolette was professional and educational with a prompt execution
Dr Daugustine is a pleasant and informative providerNicolette professional well mannerStephanie warm welcoming and pleasnt
Love this place!! About to bring my newly turned teen!!! Service is awesome!! Christelle is so awesome and Dr. Feta is so knowledgeable, professional and down to earth!!
Christelle and Ufeta are super sweet and kind. Made me feel really safe during my visit. Will definitely come back again :).
Nicolette, Merlyn, Quante and Dr. Crevecoeur were absolutely amazing! So professional and friendly and they educate you about everything.
The doctor and nurse was very nice and polite I love it I would recommend this office to others Dr Om’lniabohs was great and caringNurse Nicolette
Dr Crevecoeur is educational and exceptionalNicolette is very professional needs more of her even her intern Quante is welcoming and professional.
Dr Chung is an amazing provider fir over 10 years with weak bedside manner. Hi MA Nicolette created a warm welcome and professionalism throughout the intake
I was MORTIFIED when I saw what my co-pay would be with my Massachusetts state insurance, but Nephies care and comedic relief made it worth every penny. She was funny and a great storyteller and turned my uncomfortable health situation into a very positive one. I dont think Ive had a better nurse. I will be back if I ever have any issues!
Dr Mandil provided a wonderful service, Nicolette greet us with a warm welcome as alway and proved an excellent service. Ms Marilyn welcome us with an open arm,smile and warm welcome.Thank you for this offices
I had a great experience at Doral today. The MAs Zauditu and Nephtali were exceptionally helpful and Zauditu was especially helpful. She told me she was a student but i believe she is 12 out of 10 and i am truly grateful and satisfied with the services i received today.
My Dr Crevecoeur was professional with awsome table side msnner and very throughout .The visit was short sweet , I sure to return and his medical assistant Nicolette was welcoming and empathic with profesdionalism. The office cleab and well organize
Very patient and understanding. Family oriented environment, everyone genuinely cares about you from the front desk to the nurses and doctors.
It was a great visit with them today the staff is very polite and they are fast and quick. Dr. Maha was fast and quick very nice. But the nurse Louanne was great friendly and has some of the best customer service you could ever get in a medical office thank you guys for you great service
Dr Chung Exceptional providerNICOLETTE Ma Very patience with me and professionalMarilyn Rep warm welcome
My visit with Dr Mandil Nicolette and Ms Marilyn was professional, give a warm welcome. The prouder dud a wonderful job, throughout and informative with awesome bedside manner
The people at the desk and all the medical staff were super nice and very competent. Clean place. Just beware of the lunch break, I think it’s 2-3pm.
Staff is very polite and helpful. They also do a lot for the community.
Dr Daugustine visit to day was excellent, professional and educationsl with pstience. Nurse Nicolette was and show great empathy,welcoming and Aliya was amazingThanks Doral
DR Mandil provided a knowledge experience service with Nicolette professionalism warm welcome abd knowledge and Marilyn greeting was warm and welcoming.My visit at Diral was excellent with a clean surroundings and atmosphere.
Ryan was amazing, I was extremely proud to see a young black doctor. And he was easy on the eyes wink wink :) & very professional and the staff made me comfortable on both sides urgent and specialiaty.
I am always satisfied with the service I get starting at the front desk with Marilyn. Dr. Crevecoeur and Nicolette are the best.
Very Good Experience the nurse and the Doctor is really professional and also the front desk lady was really Helpful
My visit was excellent with the MA Nicolette, Zahar, Alia, Dr. Crevecoeur, and Marilyn.They provided warm welcome and assure me all will be smooth
Nicolette and Stephanie were both super helpful in helping me get the care I needed and Dr. Chung made the process super easy and gave great direction to help get better.
Great consult, Ufita clarified a lot of my questions and was very knowledgeable about the case, also gave me all the follow ups for tests I needed.
Nicolette in Dr Crevecoeur is very friendly ! and helps me with my knowledge of things i didnt know ! GREAT customer service !
Ufeta answer all her question listen intensively and care about concernNicolette got my lab with ease and has bedside manner empathy and care
They were great. Front desk was very welcoming, friendly, and made sure to check me in. Dr. Crevecoeur was very thorough and I was very comfortable the entire time.
I brought my dad on Saturday August 31 and Luann and Ryan are hey were both very helpful and they gave my dad the best care. I highly recommend them.
My experience here has been nothing but positivity, the doctors have always been so helpful and always try to understand every situation and they are a delight to talk to.
Nikki is amazing. She made my appointment in advance. Nephi was able to capture my blood pain free. Dan fast and efficient!!! You guys are great!!!!!!!!
My Visit with Dr Chung was excellent and even his MA Nicolette and Aliyah, Zuadiua was great. I promise to share this location with other is was a an awesome experience
Dr Daugustune is an exceptional provider with fir many years ànd gas great bedside manne. NIcolette present empathy, professional and care
Very clean and welcoming medical office. There was a hiccup during my visit that staff was quick to correct. Dr DAugustine and Christelle were great!
Dr Chung is my favorite physician. Glad to have found him here in this new location that has a wonderful staff.NICOLETTE is very professional, well organized and super friendly.
Louanna & Ryan were both amazing staff at Doral Health & Wellness Urgent Care. 10/10! The customer service was top tier and the ambiance of the facility was amazing as well. Definitely found my new go to urgent care. Thanks to my mother for the referral here
Ryan and Luanna were so great and kind. Quick appointment and made me feel way better. They are awesome. Very taken care of
Nephie and Bryan were amazing! Kind, friendly and had me treated and out the door quickly. This clinic is such an amazing asset to the neighborhood and I will definitely be returning for care for myself and my daughter in the future.
Louanna and Zauditu at Maha were wonderful! They made me feel welcome and eased my worries. They were a pleasure to meet and would recommend anyone come to this location to be helped by them.
Dr Chung provided a warm and welcoming service MA Nicolette with Zauditu presented an awesome professionalism. With this service I am sure to return with others
It is a new urgent care facility in the community just notice it. No long wait times and quick customer service and friendly staff. My new favorite urgent care in the heart of Brooklyn.
Good day everyone we went to the doctors office today. We saw a doctor Mandel and we had nurse Nicolette. They were very respectful. Very nice kind courtesy people even the front desk. The office was very clean and everything was just usual. Respectful kind courtesy very care about your concerns and needs, I would recommend this place to any and everyone Also, Dr. Harry He’s also a very excellent doctor that is concerned and caring about your about your pain your pain level if anything this place I give a tech Good day, everyone
Nephie & team took great care of me! I feel fortunate to have such a great clinic in the neighborhood. I’ll be coming back next time I’m under the weather.
I saw Dr Daugustine for more than 16 years who is a very great provider. The ma and intern was amazing
Loved this place! Employees crystal, ufeta, and Marilyn were amazing, gentle, caring, and lovely ! Space is clean and pretty and feels safe.
Most informed Ive been in a long time thank you very much.Very Welcoming Definitely Will Be Back. Thanks to Ms.Nicolette Dr Chung and Ms.Stephanie
Nephie was great help as soon as I walked in she assisted me , had an issue with my insurance and she was able to assist me right away! Extremely helpful, clean environment very welcoming! I will be coming back for sure for any urgent needs!!
Excellent service and I will definitely recommend to my friends and family and I will continue to come here
DR Chung visit at Doral was excellent with professionalism and MA was marvelous especially Zahara intern.Place was clean with prompt service
Nephie was great she’s beautiful inside and out ! Very knowledgeable and help ful . I come just for her she’s a great addition to your facility !!
My visit at the doctor was very good. The ladies in the front, Were very helpful for checking me in, keep up the smile.😂😂😂
Its my first time visiting, and my overall experience I love it there and the staffs there are amazing, very friendly and welcoming
The worst. I requested a Malaria test because I had recently come back from an international trip. They gave me an Anti-Müllerian test (fertility). I don’t know how they messed that up, I described the reason and my symptoms.
Literally the best doctor office I have been to. Everyone is super super friendly & supportive. I highly recommend them to everyone. They have a way of making you feel comfortable & safe.
Dear David, CEO, this place is outstanding but the kind people who work both the front desk, clean the rooms and do vitals, are spread to thin. Make an effort to provide you staff with the tools to succeed by not overwhelming them with 3 people’s jobs, that makes it impossible to deliver the service demanded of them. Coincidentally, Neffie (?) at the front desk, was somehow able to manage all 3 and gave me an amazing first experience at your urgent care. She was very sincere, helpful and kind.But it was clear that having someone do all those jobs puts immense pressure on the people who work for you. So do better
Dr Chung visit at Doral was excellent , professional ,educational with investigation as always and efficient, even his Medical assistant Teama and nurse Nicolette was empathizing and welcoming with quality service
Exceptional service. Nephie was kind, patient, and helpful - give this wonderful woman a raise! Not only helped get to the bottom of my issue, but her kindness and sense of humor cheered me up as well. The staff here are great, i 11/10 recommend.
Dr Chung and Nicole theI was given exceptional service from Dr Chung with 10 STARS and his nurse Nicolette and MA Aliyah and christell
DR daugustine visit was excellent and educational. With Christelle and Nicole te it was professional and prompt.
Dr Chung visit was exceptional as always and his intern Quante and Nicolette was professional
I recently visited Doral Urgent Care and was impressed by their efficient service. There was no wait time, and Melina ( hope I spelled her names right 😬) who checked me in and took my vitals, was fantastic. She was friendly, caring, and listened attentively to my concerns. Her positive demeanor made a big difference in my experience. I highly recommend Doral Health and Wellness .
Dr Daugustine is excellent provider for years and with Quante and Nicolette was professional with friendly ,prompt visit and educational
Dr Chung visit was exceptional as always and his MA Nicokette has provided a professional and educational service
Nephie was amazing and very helpful. She is exceptionally knowledgeable and she helped me well!!!!
Luna was excellent and extremely patient. Her communication skills and caring spirit enhanced my experience. I was not an easy patient.
Aliyah was great with a positive attitude and caring. As always this office never fails me. Highly recommend.
This is my first time visiting the center and the experience was amazing. Staff are super nice especially Louanna super caring. Definitely recommend.
Went into the office because I was in so much pain, and right away the front desk was very pleasant and helpful. Then I was attended by Lousnna and Maha. The service was excellent and I definitely refer my friends and family
My first visit. Clean bright office, staff was so sweet and helpful. I didn’t wait long at all to be seen. Would recommend!
I had an excellent with Dr Daugustine and his professional Nurse and MA Nicolette, Aliyah and Christelle they were very educational
This was my 3rd visit here the MA Nephie was very professional and efficient she took my blood with one stick and I was so great ful. she was super nice and very pleasant to be around. Aesha the practice manager was great she’s doing a great job.
This review is exclusively regarding the phone customer service that I received. I first spoke with the after hours customer service representative to find out if my insurance was accepted and was told that they didn’t know and I was told wrongly that they wouldn’t be open until Monday (it was Sunday morning when I called), at 9am. I called after 9am and spoke with someone (I thought) at the clinic and was told that my insurance was accepted with no additional fees. After I checked in the receptionist then told me that my insurance was not in network and I would need to pay $45 to be seen. I walked out and found a clinic close by who accepted my insurance without charging various fees.
Aesha is a very friendly and approachable person. She embodies professionalism and truly cares about the people she sees. I would recommended visiting this urgent care as my visit was quick and easy.
Excellent Performance & the staff was amazing . Karla really made me feel comfortable during my visit
Dr. Mandil was very patient & informal. Ms. Nicolette & Ms. Marilyn was sweet and helpful as always.
Dr Crevecoeur service was fast professional and educational with even his nurse Nicolette. 10/10 recommend
Great music taste, great attitude, great patience
Dr.Ryan and nurse Luanna were very nice and polite. The place was clean and fast. Minimal wait time. I would recommend coming here
My visit was wonderful. This was my first time here & everyone was so nice. They were extremely informative & polite & I felt super comfortable talking with everyone there. From the front desk to the medical assistant, to the gynecologist Zulieka, everyone was so nice & helpful. It’s not often that you go into a doctor’s office & everyone is so polite & friendly. This will definitely be my 1st choice whenever I ever need medical attention again & I would definitely recommend others going there.
One of the best places to go!! they have the best location, excellent staff, everyone is so nice, friendly and professional. They make me feel safe and comfortable. Thank you Nicolette and Dr. Harry for the wonderful service today.
Dr Chung is a wonderful with great experienceHis Nurse Nicolette has professionalism beyond years.
Highly recommend everyone to come here. The staff are incredibly friendly to interact with and it’s a lovely time hanging around here. They provide great and efficient services.
Ive been to this urgent care several times since they opened semi-recently in the neighborhood. I hadnt had an unpleasant experience until a few days ago when I went on a weekend day, experiencing pain from a cyst that had been keeping me up at night and interfering with my work.I am not someone who typically writes negative reviews because I dont want people to lose their livelihoods, but in the realm of healthcare and as the daughter of a nurse, I just want people to know what they may be getting into if they come to Doral Health in pain and seeking help.When I entered Doral, there was no one at the front desk. There was a vague print out on the front desk to have a seat and wait to be assisted. There was a sign-in sheet as well and an iPad to enter patient information. Not really knowing what exactly I should do and wanting to expedite the process of being seen, I entered my info on the iPad. My insurance had changed since my last visit, so I needed to update that as well, which could be done on the iPad.When the receptionist came out, I told her about my painful cyst. She advised me that I would need to be seen by an OB-GYN specialist, and that there was no OB-GYN there that day. However, my cyst was not located anywhere near the genitalia, which I reiterated to her. I thought maybe she had misheard or misunderstood my problem. Then, she said she would have to check with the nurse practitioner to see if he would be comfortable seeing me. I didnt understand this--would he be uncomfortable because he might not have the tools or experience to treat me, or is it because Im a woman with a sensitive issue and he would not even be comfortable examining me? Then, she asked what insurance I have. She told me that they dont take Fidelis insurance. I was surprised by this because I had used Fidelis insurance there for all my previous visits. I said, You used to take my insurance. To which she replied, seeming truly annoyed, When? in the past month?At this point when I realized I could not receive care here, I said, Ok. Thank you have a nice day. My information was still up on the iPad, so I tried to log out of the system to protect my privacy and information. She continued on, If youve been here before you dont need to use the iPad. I said, Ok, I just wasnt sure what to do because there was no one at the desk when I came in. She then spoke to me passive aggressively, Thats why we have the sign here to take a seat. Referring to the vague sign I mentioned before. I wish that if there was a time where the receptionist cant be at the desk, the instructions would be a bit more clear, something like I had to step away from the desk for x amount of minutes, please have a seat and someone will be back to sign you in. Anything more specific would be helpful.I went down the street to Statcare, which I hadnt been to in years. They take my insurance and were really kind at every step of the process. It may not be shiny and new like Doral, but its better to be substance over style anyway. By the way, I was seen by a male nurse practitioner at Statecare.My experience at Doral left me frustrated, in pain and in tears over the frustrating encounter at the front desk. Ive worked in customer service for many years now, in reception, in restaurants etc and thats when you learn the front desk is the first and last impression of a company, and the most important role. Even if ultimately they could not treat me due to my insurance, the whole scenario could have been handled in a kinder way. Patient care starts when someone walks in the door seeking healing.
I left the urgent care down the block and came across this one and it was the best decision I ever made. Nurse nephie greeted me and she was so sweet from the first impression to treating me in the back. I told her about my bad experience at the other urgent care and she took care of me with grace she said “well I’ll be happy to steal you from them “ and I was happy to be stolen she is the sweetest young lady I wish well with all your endeavors for school you will be awesome !!
Neff is the best , has so much fun w her and felt so comfortable , the rest of the team was great too
The staffs here are very nice and down to earth; The receptionist are very corporative and easy to communicate with. I definitely recommend for others to come!!
Everyone at the office was so helpful, kind, and efficient! Will definitely be returning for any of my medical needs
My visit with Dr Chung was great an highly recommended and his Nurse Nicolette and MA Christelle was professional
If I could rate this place a zero!!!! I definitely would. First off, the receptionist is very rude and nasty. She lacks professionalism and needs to be reassigned!!! I complained to her supervisor on multiple occasions, which even the supervisor agreed that the receptionist is VERY unprofessional. It’s really SAD how people could come on the Internet and give false praises to a facility that has such a nasty receptionist.
Nicolette, Aliya, Dr. Crevecoeur, and Ms. Marilyn gave we a fantastic and experience which is exactly why I decided to come to this clinic. Theyre empathetic and truly care about their patients. :)
Today was my first visit for Primary care services with Dr. Harry Crevecoeur. Marilyn was very pleasant and helpful. Dr Crevecoeur was personable, funny and thorough. Nicolette, his assistant was very nice and made taking all those blood samples a breeze. I recommended this place to my boyfriend before my appointment was completed. I have been looking for a black prima care Dr and Im glad I found this place. Its close to home and its nice and clean!
Staff is so wonderful. From u step through the doors smile wellness to help the nurse doctor supervisor all amazing Im happy ty
This Urgent care is clean and the customer service is excellent. Louanna and Maha took care of my son very well and I we will definitely return should I need to.
Always super fast service & the nurses & doctors are extremely nice ! Whenever my son needs quick service urgently, this facility is my go to
Nicolette and Dr Chung were extremely thorough. I felt heard and everything was explained as i went along.
LOUANNA is a gem. Takes time to be thorough in doing her job, and is very welcoming and friendly. 5 stars.Met KAYLA from their marketing team who is a true asset to the business because she was positively promoting it even when well off the clock. Thats true dedication. 5 stars.The 4 v 5 stars is for a lack of urgency on behalf of medical staff with handling an urgent situation but overall a good experience, nice facilities, and accessible location. There is a primary care provider attached as well.
The experience at Doral Health & Wellness for gyn was a good experience. The office is relaxing and clean. The wait time was pretty quick, the doctor was very thorough and made sure to explain everything to me to make sure I understood. Would recommend the office to everyone!
The front desk attendants are so kind, caring and helpful. I was treated with respect and the doctors, nurses and staffs was very professional. They showed no partiality and accepts everyone with kindness, love and compassion. They meet the needs of everyone with such dignity and care. I appreciate the friendly, non-threatening atmosphere and the prompt attention I received.
Clean, great costumer services provided by the nurses to the Doctor. I will recommend anyone to them if you are New York city especially in Brooklyn area to go ahead visit them, fast track services.
Stop by on my way home , the receptionist and nurse took there time to explain how there office works what procedures i can get down , if they took my insurance and even GYN , all right near me , this office give a very friendly and community vibe
What an incredible facility! After wanting more clarity following an online appointment, I visited Dr. Fetah and her staff at the Eastern Parkway location. I was immediately greeted by the kind front desk agents, who were so professional and showed me to my room promptly. As usual, Dr. Fetah was SO informative and helpful, even providing additional research for me. If you’re in search of a kind, professional and speedy doctor’s office, look no further.
My visit with Dr Chung was great and highly recommended and his nurse Nicolette Christelle abd Aliya
This urgent care is really amazing, caring and friendly. I would highly recommend you choose this urgent care over any. From the time you walk in the staff makes you feel welcomed. Very knowledgeable and helpful. Thank you to Louanna and Maha for making my first visit worthwhile. This will be my new home for any further urgent care needs. Thank you again! 10/10!
The beautiful amazing staff at the front desk were very polite, funny and friendly. They were kind and very helpful. The doctor that saw me was very kind and made me feel at ease.this place is very neat and make you feel safe.Nadege Louisia
The service was phenomenal, Louana was amazing and sweet very attentive and caring as well as Ryan Hall very informative I was in and out. Thank you.
Everyone was super nice and friendly, definitely recommend coming here. They definitely care about your wellbeing.
I’ve had two amazing experiences with the same nurse both times I’ve visited Eastern Parkway Urgent Care. Nephie is so kind and considerate, asks lots of questions and makes sure to cover all the bases. She is so personable and made me feel so comfortable and taken care of. Cannot recommend going enough! Ask for Nephie!
Great service, very friendly staff and very attentive to my needs and concerns. Very clean facilities and just a nice first time experience.
Ms. Luanna and Dr. Crevecoeur was a big help! They helped me throughout my whole process, making sure I knew what was needed for my check up. They did not only give me medical support but also emotional support. We need more people like this working in the medical field. I felt very cared and loved in this location. Thank you!
Dr Mandil and staff was very welcoming and warm.They made me feel very comfortable.
Hey my name is Christopher Guevara first time patient of Dr. Crevecoeur. Man first let me talk about the office super clean and beautiful fresh air calm atmosphere. The front desk nurse Nephie super informative and helpful I had a situation at home where I needed to reschedule and go back home only to go next door funny thing, as soon as I got next door to the urgent care she already had my next appointment ready calling me I was able to catch her before she finished the voicemail that was crazy fast it was a very important appointment I had to keep but instead at the same time squeezed me back in just in time for me to be seen and get the physical done. Then the nurse who did my vitals Nicollette this is a wonderful woman, I was so stressed about the situation I was dealing with she calmed down brought back down to earth I felt grounded again she was patient and super professional let me give a pro example of hers lol so I usually have a lot of trouble with blood being drawn from me no lie within seconds Ms. Nicollette found a vein she was able to draw blood I was like what in the world that never happens I adore this woman she’s careful also not a nurse to make any mistakes super good at her job. Dr. Crevecoeur he listened to me everything I was stressed with I felt comfortable to let it out and he also checked for anything that may have needed attention to told me everything I needed to hear about what I needed to do about my health made me believe I can take back my health back as long as I’m willing. This is such an amazing place no judgement zone no disrespectful people no lie i wish I could’ve stayed longer I felt worries go.