The front desk are really nice and the nurses and doctor are very professional and caring. They asked me a lot of questions and listened respectfully to my answers. The place is very clean and welcoming. They even have a cute Christmas tree. Scheduling appointments are very easy online on their website and everything was fast. I felt no judgment and can feel that they want to help me be healthier.
Mariana was a very professional nurse practitioner, walked me through every step of the exam, and answered all my questions. Made sure to ask if I was having any pain, needed blood work, etc. Very good beside manner. The office was clean, modern, spacious and nicely decorated. I wish I had a chance to spend a little more time in the waiting room. Lol.Its nice to find a regular gyn close to home that takes my insurance.
Staff is very friendly and courteous. Irina is very helpful. The office is clean and well kept. Its close to bus and train. I will definitely recommend.
I had to do this positive review for an appt that was greatly done when most reviews arent. I was seen within 5 mins of arrival. Everyone was very down to earth and very polite. They informed me of everything and asked permission before doing anything. Ms Ariel annswewd all my questions, we both have 2020 babies and shes a melanin queen. I was so delighted to see this since zocdoc didnt have her information when i made the appointment. Thanks to everyone there for making this an easy switch. Also the setup is beautiful and clean
Absolutely Loved It 😍. Everyone here is so kind & well mannered for my first time here I Felt So Welcomed ❤️. I can say with certainty I 100000% times recommend This Place For Any women who wants Their Care To Be Nothing but the best !
First time patient and it was an amazing visit . The office is decorated so beautifully with these colorful assorted chairs , that makes the waiting room pop with color , and they have another waiting area with the same array of chairs with a beautiful chandelier hanging . From the front staff to the medical assistant’s were absolutely courteous and professional. The nurse practitioner who saw me was amazing she was gentle and she explained everything to me . I would recommend this office to all my friends and family . I want to say thank you for making me feel so comfortable
Im glad I did not fall for few negative comments below.This office is great! My first time here and I really loved the service, communication with stuff! How careful and carrying they are to the patient - amazing
I cannot recommend this OBGYN office highly enough! From the moment I walked in, I was greeted by a warm and friendly staff that immediately put me at ease. The office is clean, comfortable, and well-organized, which made every visit a smooth experience.The doctors are truly exceptional — incredibly knowledgeable, compassionate, and patient. She took the time to listen to all my concerns, answered every question in detail, and made sure I felt comfortable and confident about my care plan. The level of professionalism and expertise here is outstanding.The entire team works seamlessly together, and you can tell that they genuinely care about their patients’ well-being. I always feel like I’m in great hands. Whether it’s a routine checkup or a more complex concern, I trust them completely. If you’re looking for a top-notch OBGYN practice, this is the place!
Customer service : 10/10 i was helped immediately after walking in. check-in and registration was quick and easy. everyone was super friendly.ambiance : 10/10 the office is very well kept. it is clean and nicely decorated. not your regular, boring doctors office.care : 10/10 they have lots of qualified medical staff who take good care of their patients and work in a timely manner.location : 8/10 if you take public transportation, you have the option of the B82, B49, and B7 buses as well as the B and Q trains.overall : 9.7/10 highly recommend
This place is awesome! The only reason I’m giving it 4 stars is because of the wait time, which was a little longer than I expected . But honestly, it wasn’t too bad. The doctors and staff were super friendly, helpful, and made me feel comfortable throughout the visit. The environment is welcoming and pleasant, which made the experience much better. I’ve already recommended this place to my friends and will definitely be back!
Everyone was so nice. Place was clean and decor was beautiful. Doctor was very knowledgeable. Felt so comfortable. I will definitely come back and recommend this place to my friends. Last, having a sonogram in the office was very convenient too!
Very kind practice and very clean! The waiting room is very welcoming and the staff was very warm and constantly checked in to make sure my sister and I were doing well. The OBGYN can be stressful and the people here truly made it a good experience. My sister’s doctor was very thorough and honest and did had great bedside manner.
This place is so amazing its full of life and energy, the staff are happy to be there, the decor is so girlie and welcoming and fun. I am so happy to be doing my journey with them and the diversity is also a plus. I was called right on time of my appointment and left with full understanding of my visit if you’re looking for a new OBGYN this definitely the place. Highly recommended ☺️
Im glad I discovered this location on Zocdoc. The check-in and registration process is super quick and easy. I didnt have to wait long to be seen. I appreciate how helpful the front desk was even prior to scheduling my appointment when I reached out to them over the phone. The medical staff is really nice and professional too. Looking forward for my future appointments with them.
This clinic opened recently in July. I usually go to their UES location. Everything was brand new, clean, and welcoming. Staff was friendly and took care of me. Since I was the 8am appt, there was hardly any wait time. I was in and out within 1.5 hours.
The front desk ladies were absolutely amazing! They were so sweet and made me feel at ease. I came in feeling scared and in pain, but I left with a huge smile on my face! Thank you so much, Dr. Aeriel, for truly listening to me and answering all my questions. The ultrasound Lady was so kind. I can finally get a good nights sleep tonight after four long days.
The location is aesthetically pleasing and the staff is welcoming. I think what made my visit such a memorable experience though is that they truly care about your experience, follow up on, and seek to support you even after your visit. I received a follow up phone call after my visit and any expressed concerns that left me very impressed with the service, level of care, and speed of follow up. The NPs - very professional and supportive. Highly recommend.
Seeing these reviews is very surprising as my experiences are very similar to the same low review. I recently came last week for an emergency app stayed there for a few hours since this location was the only one in the franchise that can deal with the appointment. Then went around with multiple people waiting never actually doing a test and all this time it was needed was a procedure which Ive specified on why I came in. Even the doctor specified she didnt see me when everyone said I met with her. Later on when rescheduling, I needed to make 2 appointments which one was for Wednesday Jan 8 at 830am and may 1 at 115pm which i never received confirmations for and I asked after if I would received text and email. While booking I added to my calender and I still never received it so just to be safe I reached out and just now found out both were never booked lol. All the response back is empty apologies and nothing changing. Its a great thing someone telling me to do a review and rate my experience since Id assume medical professionals can do a great job in customer service and express themselves in a professional manner. The call centers dont even assist correctly either. Hope no one experiences this if they had concerns on their reproductive health, if so please look elsewhere.
Wait time was great, staff was friendly, overall great experience and would definitely recommend/ coming back for future appointments. Beautiful and clean waiting room/office.
An excellent clinic with a welcoming and kind staff. The team is professional and makes you feel comfortable from the moment you walk in. The doctor was thorough, taking the time to explain everything clearly, which made the visit reassuring and informative. Highly recommended for compassionate and attentive care!
Very cozy and clean office. And the staff are very friendly and helpful! I’ve struggled to find a good OB in Brooklyn so I’m happy I found a reliable doctor. Will continue seeing them for my future appointments.
From the moment you walk into the office you are greeted by polite lovely helping staff. My entire visit was hassle-free as staff was with me every step of the way & there to answer every question.This was my first visit and I can say I’ll definitely be a patient of theirs moving forward!
It is my first pregnancy and so far they have been so great! The staff are so welcoming and comforting. The providers are knowledgeable, kind and patient. The ultrasound tech is amazing and helpful. As a first time mom to be, I have felt only comfort coming here. I recommend!
The office was bright and inviting and the staff were so lovely. Everyone was so friendly and the exam was thorough. I would attend this practice again and recommend it to any woman in the Brooklyn area !
I’ve been going to the garden obgyn location in Manhattan for several years and never had any issues. I had an annual check up at this location and it took over 2 months to get my results. I called daily after 2 weeks passed trying to track down my results and no one seemed to know where they were. They told me they’d call back and never did. I shouldn’t have to chase down my results and it shouldn’t take 2 months to get answers. It was a horrible experience. When I finally got my results I tested positive for BV which I should have received medicine for..2 months later ??? This is ridiculous. The doctor Ariel was very nice but the overall service and professionalism was horrible. I’ll never go to this location again.
This office is the best! The front desk staff and medical Assistant and doctors are very well professional. They make me feel welcome and warmed each and every visit. MA staff alliah makes me feel comfortable every time with my blood work and the front desk Kendra with making my appointments at the right time for me.
Best GYN I have EVER been to. It is so beautiful inside,calming and relaxing.The inside of this location gives the vibe that you are at a relaxing spa. They work very efficient and have you waiting for less than 5-10 minutes. The receptionist are so nice and talk to you in a soothing and happy manner. I am so happy I made the switch from Gyn office across the street at 2044 because they were working my last nerves while this Garden Gyn location has brought me nothing but peace☺️.
I had a wonderful experience. A breath of fresh air from other clinics I have been to. The entire staff was pleasant and explained everything they were doing step by step. My provider was very easy to talk with and ensured all my questions were answered. The process was very orderly.
I had an incredible experience at Garden OB-GYN! From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The staff provided outstanding customer service, making me feel comfortable and cared for every step of the way. The office space itself is thoughtfully designed to create a calming and patient-friendly environment, which made my visit all the more pleasant. The team’s professionalism and dedication to patient care truly stand out.I highly recommend Garden OB-GYN to anyone looking for exceptional care in a supportive setting!
This place is fantastic. They have taken care of me since the beginning of my pregnancy and continue to take care of me even on days that I am not scheduled.. They’re not many good clinics but I can tell you this is maybe the best one I’ve been in within the last 3 to 4 years.
Be careful here. Test results for a regular annual exam took over a month. I wound up having to call Labcorp directly to request results and took weeks to get everything settled. The individual providers were very kind and caring, but the overall organization is very fishy.
Staff is very warm and courteous. They answered all my questions and put me at ease when they saw I was nervous. The whole process was seamless and they guided me throughout the whole thing. I would definitely recommend coming here!
My sister Had an appointment at this location ,the manager asked us both to leave a review, my sister told her she left one prior to her visit, she was very pushy for us to leave a review and now reading upon previous reviews from patients I see why. She has no manners she jumps right in your face asking to leave a review without asking how was my visit. my sister was making her follow up appointment she then proceed to jump over front desk staff without any consideration while making appointment about leaving a review. She didn’t give us one second to finish. If it wasn’t for my sister I would not return to this office.
12/23/24 Update reviewMy second visit for the same symptoms experienced on 12/21/24. The call center pushed me to go into the office when I told them on the phone it isnt necessary. In office, Marina -NP confirmed a phone call wouldve worked to switch medication. Marina shared the medication prescribed is standard and it usually works but I repeatedly told her it wasnt working. Why would I return if it medication was working?! Marina also shared none of the doctors were in office and only the PAs were available. This makes me curious if the doctors are ever there.At the beginning of the in-office visit the medical assistant said theres nothing to help me (per the provider) today because I declined the pap smear on 12/21/24 and asked if I wanted a pap smear on todays visit. Should I be coherenced into a pap smear to get the care I need? I clearly stated I am visiting and do not live here which doesnt make sense if there was a follow-up needed. The doctors and nurses at the office do not have a license in state I live in to practice. This was a waste of time to go back and forth and pay money for the additional office visit. In addition I waited an extra 30 minutes to be seen and greeted by the not so helpful medical assistant. I will follow-up in a few days to get the results of both my labs.12/21/24My PA-Carolina addressed all my concerns and made me comfortable. Thank you for having available last minute appointments.
Horrid place. Zero bedside manner. They made me walk through the reception in the hospital gown. The nurse practitioner stabbed me several times with lots of eye rolls. Were in NYC, there are competent businesses everywhere. Avoid this one at all costs.
Immediately noticed how clean the office is! The staff is very friendly and professional. Already referred a friend and she shared the same great experience. The doctor is very knowledgeable and patient with all concerns and questions!
My visit at this office was great. The staff was patient and knowledgeable. Very pleasant staff and a wonderful visit. I would highly recommend
The nicest gyno I have ever been too! From the upscale pretty decor and furniture to the friendly staff. They were thorough with my work up and listened to all my questions. My concerns were met with ease and they assured me if there was any other issues to feel free to reach out or come back. There was limited to no wait time and everyone was very professional. They are fairly new but doing a great job in my opinion. Im so happy I found this place. Patient for life!Each doctor was accompanied by an intern but everyone was so friendly and made sure I was comfortable every step of the way! That I didn’t mind the extra people or helping to advance their learning experience.(Pictures don’t do the place Justice. The back room where patients are actually seen is a dream!)
I recently had my first visit at Garden OB/GYN, and I cannot speak highly enough of my experience. From the moment I walked in, I was greeted with warmth and professionalism. The staff was incredibly friendly, making me feel comfortable right away, which is always appreciated in a medical setting.The overall process was quick and smooth. I was impressed with how efficiently everything was handled from check-in to my appointment. I barely had to wait before being seen by my doctor, who took the time to listen to my concerns and answer all my questions thoroughly. Their approach made me feel valued as a patient, and I appreciated the personalized attention.One of the standout features of Garden OB/GYN is the wealth of resources they offer for both new and returning mothers. They have a comprehensive program that includes educational materials, support groups, and workshops that cover a range of topics from prenatal care to postpartum support. Its clear that they are committed to supporting their patients through every stage of motherhood.I wholeheartedly recommend Garden OB/GYN to any mothers or anyone needing gynecological care. The combination of compassionate staff, streamlined processes, and extensive resources truly sets them apart. I left my appointment feeling informed and supported, and I look forward to continuing my care with them.
The staff is super friendly. My nurse practitioner was very attentive and knowledgeable about managing my women’s health needs with consideration of my separate chronic illness. The sonography tech was speedy and talked me through the process. Oh and the place is pretty cute! (Much of rest of the building is still under construction). Glad they opened this location.
Exceptional care!The staff at Garden obgyn made me feel comfortable and well-cared for. I had positive experience , and i looking forward for future appointments I will be recommending my family and friends.
Very beautiful office, doctors are amazing and made me feel very comfortable. From the front to the back, everyone was very kind and polite. Ill definitely be sticking with garden ob/gyn moving forward.
Ms Irina and RN Kathy were exceptionally helpful. Though, there was a mix up initially, but I’m happy everyone was able to help. They are all very friendly and amazing.
This place is a mess. I will spare the details, but essentially, I have still not gotten my test results, and its been a month. They try to gaslight me into thinking that theyre on top of it, but when I went in to get answers (because they are no help over the phone), they told me they never sent my test in and I had to get another one done. Still waiting for those results. Dont go here.
I made an emergency appointment here because my regular gyno was not available, this was the worse experience I’ve ever had. I came in the office and the front desk worker was cold and short with me and the other lady that was checking in, when they called me back I was waiting on the room for close to an hour for the doctor. I was dealing with a very scary issue and she came in with a student and was very cold and not very informative of what was going on with me, she had her back to me the entire time she was writing her notes with no remorse or help as I tried to hold back tears. When I was done I had to get blood work and then they had to make a follow up appointment for two weeks later, the front desk girl made the appointment for 2 months later instead smh. They were also talking negatively and loud about other patients while I was there. This office isn’t the best at bed side manner, and they take extremely long to inform you of lab results. Very frustrating experience
Don’t go here. They take forever to give you your lab results, mine took 2 to 3 weeks when every other gynecologist I’ve been to literally takes a few days. They took so long with my lab results that I had to go to another gynecologist to get tested and I got my results the next day and my medicine. If I had waited for the results from Garden OBGYN I would’ve been with an infection for three weeks. Ridiculous. When I was getting my blood drawn they were training a STUDEN who drew my blood and couldn’t get all the blood out. She was also very unprofessional and even took a phone call while the other lady drew my blood because she wasn’t able to do it properly. There was also a STUDENT who did my ultrasound. She was nice but I think that people should be given the choice whether or not they want a trainee to do their exams. She was not experienced so it took longer than usual for my ultrasound to be done which is very invasive and uncomfortable as you can imagine. The experienced ultrasound tech had to take the tool away from her and do it herself to get it done properly. Also, one of the nurse practitioners or doctors - an African American lady by the name of “Crystal Wright” has a rude demeanor and an attitude for no reason. I will not be returning to this practice. Please go somewhere else if you want to be treated with respect.
Great doctor. Very helpful and informative. Great bedside manner, made me feel comfortable and safe in a vulnerable situation.
This was one of the most unprofessional experiences Ive had. I made an appointment with a specific doctor, and they called to ask if I was okay seeing a male doctor, which I declined. They then scheduled me with a different female doctor than the one I had originally booked. The following day, they called again asking if I could be seen by a male doctor, despite my previous answer. I politely reiterated my preference to see the doctor I originally scheduled, but they said that wasnt possible and offered me another female doctor. Due to the urgency of my situation, I had no choice but to accept. Just minutes before the appointment, they called again to reschedule my appointment for another day. Overall, it was a highly frustrating and disappointing experience.
The place is beautiful. Always wanted to find a place that is as beautiful as it is clean. The staff is extremely nice and helpful and answered with patience every question I had. Would definitely recommend to all of my girl friends.
This was my first time coming here and so far everything seems promising. The staff are all very friendly and I am confident that my experience will only continue to be great going forward.
The waiting rooms were clean brightly lit and the decor was cute. The staff was very pleasant, calm and helpful.
Very attentive and friendly staff! Dr. Marina is exceptionally caring and pleasant. My visit left only the best impressions. Highly recommend!
I was going to walk out when I had sat alone in the cold exam room for over an hour, and I wish I did. I had a feeling the 5 star reviews were fake.I booked this place ONLY because they had same day appointment - do not make this same mistake.When I was brought to my room, the technician couldn’t figure out how to log my vitals and questions so just asked and jotted down on scrap of paper then left and came back 30 minutes later forgot she did this and did same questions again.i witnessed her check “no” to sooo many questions she didn’t even ask me the answer to! I then waited over an hour for a doctor to come in. The entire time there was a computer screen showing many patients name and reason for visit. No privacy.When I checked out - the girls at the front desk shout out everyone’s names, results, what they need to come back for etc. NO privacy. They also mixed up my paperwork with the woman next to me and handed her my referral and results and rushing me to come back for things I actually didn’t need. I was appalled the entire time.Finally- they told me they called my insurance but never did. I spent days calling the office repeatedly being lied to that they would call for authorization but they never did. My insurance company never even heard of them. I got lied to many times.Went to another office and got the insurance authorization within hours of visit. I am still appalled by the disorganization and problems I experienced here. A month later- and they still never contacted my insurance…
I wanted to give this place a try as I was going through some symptoms. They stated they will send over my medication, I’ve been contacting this practice for two days! Every time I contact them, they state the medication has been sent, however every time I go to the pharmacy they do not have my medications. Never coming back !I wanted to come back and say please be careful with this place ladies. I came here in July and they gave me wrong test results. Had me panicking for two weeks, so upset and depressed. Went to another place to get the same exact test, and everything came out great. I also went to another clinic just to make sure a third time that I’m okay because of how much this place made me panic. Everything turned out well. Ladies just be aware and careful about this place.
Initially I wanted to like it here but this has been a very bad experience that has left me in the dark with no one knowing where my test results are. I had an appointment September 10th. That morning I was running behind and called to let them know and was told that it was ok. About 5 minutes later I received a call from the office asking where I was and that I was about to be marked as a no show. I was super confused because I just called? Now my test results. I had a full blood test, STD Panel, and Pap smear done on the 10th and have been waiting weeks to hear back from them. Ive been calling every week and they just keep telling me that they aren’t available. I call Monday and demand my results. The office manager found a provider in the office to share my results with me but I was told that the lab only gave them some results and not all so I have to come back and get another pap?!!!!then got another call a couple hours later saying that my results were in- only to be told the same results for vitamin D deficiency and a yeast infection. (Which they just told me about so basically have been unknowingly living with an infection for 3 weeks that has gotten worse but i did not know why or why it was ). I have no idea if my pap is normal and am un aware of my std status. I don’t feel comfortable coming back here because who is to say this won’t happen again. Better off going to planned parenthood because this was a disaster10/3 update: stayed on the phone for 30 minutes only to speak with with a medical assistant Aliyah who laughed in my face! She then proceeded to say that I was the only one with testing issues but there are several reviews from people who have this problem as well. Jas at the front desk did her best in trying to help me and I appreciate that a lot. Hire more people like her and maybe things won’t be this disorganized
What a great experience for me an older woman who hasn’t been to a gynecologist in a long time. I highly recommend this community of caring, kind, professionals. I’ll be going back and will recommend Garden OB/GYN Brooklyn to everyone. They took care of all my needs! No wait time at all. I’ve never been to a doctor’s office that I was seen and cared for as quickly. Every member of the staff is outstanding.
Very nice office and caring staff, amazing office manager and the doctors are so sweet. Definitely would recommend to everyone I know.
The staff were very pleasant accomadative, and staff very thorough. The clinic is exceptionally clean.
The service was fast and efficient. The staff was so kind and professional. My provider Ariel really listened to my concerns and provided a great assessment.
Review Update 11/2/24: The office responded to my bad review from 11/1/2024 within 1 hour, but still no call from the practice or doctor on my results or the medication they sent. No message on the patient portal. They care more about public ratings than their own medical negligence.DO NOT COME HEREI have been coming to Garden OBGYN for many years. I’ve been to their locations in the city, Queens, and on LI. I had blood work done on 9/9/24 at this new Brooklyn location. In the following weeks I called to get the results and was told by the doctor they will call me when they’re in. At this visit a STUDENT also conducted a breast exam on me without the doctor present or disclosing they were a student. Later the same student performed my pap. The way I was asked was the doctor saying “do you mind?” I made the assumption she would just be on the side to learn, not perform it. The procedure was excruciating, and I’ve had many at this point in my life.I got the results from labcorp first on my blood work. I’m not a doctor, but based on the ranges everything seemed fine. I never got a call back from Garden, but I let it go. I get a bill from labcorp.On 10/31/24 I get an email from garden saying my results are ready. On 11/1/24 I get a notification that two prescriptions were sent for me (related to low iron - I had to google what the medicine even was).It took 7.5 weeks for my results to come in? How can a doctor send a prescription without ever discussing the results with the patient?I had two babies with garden within the last 5 years and I always got my results and a call within a week. Those doctors are no longer with the practice, but we’re always incredibly responsive. It’s obvious they deprioritize anyone who isn’t pregnant.I have to constantly call in to get any answers and when I ask to file a complaint I’m told to speak with the office manager. The standard of care is non-existent here. How do I get a bill and prescription before ever speaking with my actual doctor on treatment plan? In the past I would at least get a message on the patient portal discussing my results, this time nothing.
Last minute appointment on Saturday- great space, amazing staff, and the most through annual checkup I ever had- including pap, sonogram, and iud removal- on the spot-Will refer all my lady friends
The NP Aeriel chambers showed me that she was very concerned about me. Miss A Chambers made sure I was able to understand everything about my appointment, i appreciate her get assistance from another department that service within thier clinic. Her team and where excellent. Thank you for you all service.
This place is ridiculous. My experience here was weird. When I first came here I made it very clear that my insurance would be rolling over to state Medicaid anthem bcbs through HRA because I’m out of work.. they told me they did take my insurance in the beginning then out of no where they said that they didn’t because they thought I had straight Medicaid which I don’t . Now I’m getting text messages saying I owe $1,851.50 before it was 500 something now it’s more.Then to top it off I had an OB in there who was very opinionated! She did not like the fact that I wanted to do water birth and had her very own opinions about it saying the risk of infection is high! Girl no it’s not ! Stop lying and using your own opinion be a dr not a hater and when I went to the front to ask for my medical records to be sent to the birthing center for water birth she had a fit even the people at the front desk were embarrassed by her behavior because she had an attitude then left to the back because she was loosing a client to water birth.When doing water birth you have to go through orientation and a class with the BC to make sure you are fully aware of everything that they do and any risk etc they make you 100% aware that if anything goes wrong you have to go to an emergency room and they have procedures set up to do so. As well as many midwives and access to doulas and any dr you may need they will give you a referral. There are no risk to having water births. Who wants to have 10+ people in a room telling you what to do when I can have a calm birth and 2-3 people in the room just supporting me and comforting me. I’m not trying to be shoved with medications nor my baby or have unwanted male drs or nurses in my room looking at my private area! I have a choice and I’m choosing what I want for myself and my birth. You have a problem with it keep your personal opinions to yourself!I hope if you book here make sure they take your insurance 100% and ask multiple times. Also make sure the OB don’t make you feel uncomfortable for your birthing plan for your own child. If you’ve done research and are fully aware of everything then don’t let nobody try to tell you different. It’s your journey not theirs.Side note the girls who work in the office are great no problem with them very professional but the one OB there she’s a mess.
Loved it here, they are patient, the wait was not long at all! The workers all smiled and took the time to listen. The place feels welcoming and very bright!
Nice clean environment the experience was very warming and welcoming, I’m happy to have been here today and for the future as well.
Amazing and very helpful staff. Doctor was very sweet and understanding as well. Definitely will come back here!
Took my wife there for office visit I see a couple of bad comments honestly I disagree Garden obgyn in Brooklyn is the best the staff are amazing got my test results right away they walked us through step by step the Manager Jaz took good care of my wife and the MA there today was amazing would be bringing my wife back amazing job guys thanks so much highly recommend it!
Terrible front desk. We just left without bothering to see the doctor. I would bet a thousand dollars that other reviews are fake. Checked out the yelp reviews and they are rated 1.3/5. If you check their ratings on garden’s site it’s 5/5 for 10,000+ reviews. What a joke. There should be legal action and cancellation of license for such an act. Imagine what else the doctors will be willing to do to make money, if this is how they are duping people to bring in traffic.Everyone that walks in regardless of their symptom is presumed to be there for an annual visit, if it’s their first visit- this what the front desk told us. And that was after she banged the pee cup and all she said is “bathroom is behind you.” She couldn’t get the name right after giving her the license and spelling it out 3 times. And then she got up and was ready to leave. You should just be fired on the spot and never again be at any front desk.It’s a shame that NYC doesn’t have good options or immediate appointments. But even for the same day appointment, don’t take a risk on this place and try other options please. Else you might end up offending the front desk or worse, be required to take tests/be feared into situations that make you pay more than what you ought to.
The staff is very warm and welcoming. I did not have to wait very long for the doctor to see me. Overall it was a very pleasant experience!
Friendly staff. Great ambiance made me feel calm. The doctor was great and thorough. Im definitely going back. Thats my new GYN spot!
Doctors and stuff were super nice! Love the caring nurses, and wait time was minimum , love it!
Great service all around. Very welcoming, clean and beautiful decor. Knowledgeable and attentativeHighly recommend
All the staffs are very helpful,they will guide you all the way.and they always make sure everything is fine and my baby too.i am thankful and grateful to them specially to my doctor Ms. Marina
Everyone there is so kind and make sure you’re alright. They call you to check on u the place is beautiful and peaceful and I think youll enjoy it as much as i do
Staff makes me comfortable , Always answer my questions and great experience :)
Amazing clinic and staff. Very friendly and always helpful. I highly recommend to everyone :)
I would like to thank all the staff of the clinic for their polite attitude and professionalism. I was seen by the doctor Marina Krasitskaya, everything went well. The doctor is attentive and professional.
It’s a very professional and well kept place most of all the doctors seem nice and respectful except for the fact it feels like they are judging you especially if ur not in ur 20s and pregnant they have that look on their face where it seems like ur in the wrong havin an accident or made it ur choice to have one wasn’t right and why are u doin it they give u a judging look and then when u notice they smile at u and start being nice towards u and then when i got blood work done and told the girl try the other arm bc she was poking me wit the needle and said is fine after the 3rd 2nd try kinda she went maybe we should try the other arm it won’t go in atp it felt like she didn’t listen she just hurd wtv she wanted to other then that im seen quick i come in not even 20mins they come to get me i can say they are well managed wit time
First time here and I loved it. I didn’t feel rushed or anything . I’ll be back. Thank you everyone.
Very good nurses, very polite doctors. I love them. Beautiful rooms, brightness, decorations❤️❤️❤️
This place makes me feel so comfortable. the staff is very friendly & helpful with anything needed.
They have very good customer service, and are very efficient when it comes to doing their job love it
Really lovely place, I was seen in a timely fashion and the staff was amazing.
My experience at this company was phenomenal! 10 out of 10 highly recommend!
It actually amazed me how nice this place looked. Very clean and organized and the doctors were very helpful :)
It was everything perfect. The front desk ladies was kind and helpful. The doctor it was a professional and a good person too. I highly recommend 👌
They are great and I recommend anyone to come here very comfortable inside great doctors
Beautiful space, really nice staff, wait times not too long
Amazing staff! very clean clinic, will definitely go back here again!
.My visit today at garden obgyn with Dr.Crystal was awesome .The general staff was very great.I will recommend my family and friends to the office.
Clean, friendly, and very attentive. Highly recommend this for place.
Nurse Crystal and staff was very nice and knowledgeable. Definitely listened to my reason for visit
Very amazing work environment. Staff are very friendly and on time. Highly recommend
Horrible place ! It’s been 2-3 weeks I was there & I’m still waiting on the doctor to call me for my blood work results. Btw Dr. Marina said I wasn’t pregnant & this past Monday I had a sonogram where I could see the fetus !!!
I like the office, the staff is amazing, and I had a good experience.
Patient and kind, I absolutely love it here. Been looking for a good provider and i finally found it!
Absolutely amazing experience........ It was my pleasure to meet the team I felt so comfortable
Everyone is so sweet and this is the most beautiful and clean office I’ve ever been to.
Office is gorgeous!Community now has a wonderful Obgyn Center with highly skilled clinicians offering excellent patient care- you must stop in to say Hi and see what I mean !
Excellent professional service.Everyone was pleasant. Will recommend to all.
A group of professionals that make you feel welcome and heard. They took extra steps and gave great explanations.
Best place ever. very nice and attentive.
Very clean, attentive staff, quick and efficient. Everything is done in office. I had a very welcoming experience.
Very nice office. Kind and professional staff. I really had a great experience.
Best office ever very nice service! 🙃
I had a great experience at this location and i will highly recommend!!
All of my wifes appointments and checkups were done with professionalism and accuracy
The personal was so friendly, the place was so clean , The Doctor mede me feel so comfortable
I felt so welcome when I came in there every one was so nice , friendly and nice🫶🏾
Everyone was really sweet and profesional will definitely come again!
Staff is super sweet ! OB Marina is amazing and very informative
Everyone was so nice and made me so comfortable. Im beyond happy with my experience
Good sevice. All medical are nice.
Everyone was sweet and nice, very quick and very professional.
Very friendly and supportive staff and a welcoming interior.
They will schedule your appointment and lie to you that they accept your insurance—then call you a day before to confirm then text you that they actually DONT take your insurance. Don’t bother after they do it to you once. Trust me.
Amazing office! Everyone is so friendly and helpful!
Each and every staff including the Dr were very friendly and welcoming
Super friendly staff and super clean !
Krystal at the Brooklyn location was so amazing and helpful. Thank you very much
Very thorough and detailed with appointments and progress of the baby
Love everything and everyone about this place
Wonderful service very attentive to the needs of the mother and baby
Great staff, love the doc explaining the best!
Very clean office . Staff is professional and friendly .
They was very helpful and nice and very caring for me
Great service! Very kind staff!
They are so patient and kind and very clean !
Very good experience, everyone was kind
Amazing all of the above !!!!!!! Makes me even more excited about what’s to come
This place has wasted my friends time on multiple occasions and now they won’t give her the test results and it has been over a week!
Great Monday morning experience to start my day.
Clean place and they are very professional and nice...
Beautiful place, excellent attention and organized professionals.
Experience was fantastic..everyone was amazing
Great place very friendly staff.
Nice place, kind stuff
Staff is super nice and caring
Very clean nice and friendly environment
Excellent Attencion!
The best place for womens!
Customer service was amazing
Wonderful experience!
Everyone is amazing
Professional and smart
Great staff!
Very good, personable fast service.
I visited the gynecology department at this clinic and was very pleased. Everywhere is clean, the instruments are disposable, which is very important for hygiene. The staff is polite and attentive, the doctor explained everything in detail and answered all my questions, so I felt comfortable. The procedure went without unnecessary stress. I recommend this clinic to those who value professionalism and caring attitude!🤍🤍🤍🤍
Today was my first time at the clinic. Very kind and sympathetic doctors, the staff is always happy to help. There are Russian-speaking doctors and staff.
I really liked the service! It was difficult to find a good Russian-speaking doctor and at the same time a normal attitude, thank you ❤️
They work quickly, take good care of you, communicate humanly, and there is no long wait.
I liked the service, very professional and respectful.