Shady Grove Fertility Tampa Bay in Brandon, FL

Dr. Plosker and his team are amazing. I am so happy that I found this clinic and fulfilled my dream. I am currently 10 weeks pregnant using my own eggs. Dr. P is very professional and cares about his patients. From the first day of my initial consultation with him, I felt that he was a good doctor for me. So I decided to switch to SGF from another fertility clinic. His nurse Jordan is my favorite nurse. She always gives me positive advice and is very supportive of my IVF journey. Also, the front desk receptionist was friendly. There were a lot of emotions during the treatment, especially because I was doing it alone, but I am so grateful to them. They gave me a little gift for my IVF graduation. It was so thoughtful. I very appreciate them so much.

We really appreciated having Ashley as a resource during the beginning of our process at SGF. She always made herself available when needed and got us the answers we needed when we needed them. She also helped hold us accountable to our time line by checking in with us regularly to see how we were coming along. We appreciated having her to reach out to.

We have had such a great experience at the Brandon location. Dr. Plosker has been amazing in this journey for us. We were nervous before our first appointment and everyone has been so sweet and kind. Dr. Plosker is very knowledgeable and thorough about our treatment plan and takes the time to explain everything to my husband and I in great detail so that we understand. Ashley, our patient care coordination, has been a true gem in helping us organize and plan all of our appointments even making sure all of our paperwork and other necessary forms are all filled out. We love her! The Brandon SG location definitely made us feel at ease and comfortable as it’s very obvious they want nothing more than for us to achieve our dream of growing our family.

The Brandon team at SGF is beyond phenomenal! From the moment I was in contact with Katherine she had made me feel so comfortable and at peace that this is where I belong. A’Dena the MA has always been so gentle with taking my vitals. Today I had the privilege of seeing Susie the APRN. During the process she was so general and talked me through all her steps; reassuring me along the way. My husband and I feel so bless that we were recommended to SGF and cannot wait for what the future has in store for us!

I was nervous about starting treatment and I felt so safe on the hands of the staff. Meeting with Dr. Plosker to discuss the process exceeded my expectations. He ensured I understood what was going to happen and in what order. His patience, presentation and overall attitude made me feel ease and supported. Adina (sorry if I spelled incorrectly) makes drawing of bloodwork a smooth and easy process. Marlene in finances, has amazing customer skills and lets you know in advance what to expect so there are no surprises with such grace. Ashley is my contact person and makes you feel heard, cared for and safe to address any questions or concerns I may have. The nurse practitioner, Courtney! She is also another staff member I experienced this morning and made my appointment so calming, exciting, and informative. I look forward to my results and success story with the AMAZING staff at the Brandon location. Thank you all for making this such a great experience thus far!

Enough words cannot describe how amazing and attentive Shady Grove is when it comes to achieving your baby dreams. We had been trying for 3 years and were unsuccessful. Other Doctors told me that one day it should happen, but that day seemed to never come. Once we found Shady Grove we finally felt seen and heard. They got to work right away with creating a plan for us and I am happy to announce we are almost three months pregnant. Thank you Shady Grove.

Shady Grove Fertility has been absolutely amazing; to have to go through the struggle of wanting to have a baby and not being able to is hard but to have such a wonderful team every step of the way makes that obstacle so much easier, Dr Plosker, is everything we could ask for in a doctor and the same goes for his team!We especially loved Elenie from Financial! with IVF theres so much information and so much going on all at once that it can be hard to keep up but Elenie was there to guide us every single step of the way, making sure we were signed up to the right things and that we had certain invoices in our radar so that we wouldnt miss starting treatments.We are so happy to have made the choice to work with Shady Grove to grow our family and were so grateful to have this opportunity.Thank you Shady Grove team

We are so grateful for Ashley. Ashley has been amazing through our whole process, didn’t matter what silly question I had she made sure it was answered. She has showed us such kindness and care. We are so happy we chose shady grove for this process. We can’t say thank you enough to the whole team!

We have had a great experience with Shady Grove so far! From the very first visit, my husband and I felt comfortable and heard. Fertility is not an easy topic for discussion but Dr. Plosker helped ease the anxiety and fear. Ashley, at the Brandon location, specifically, was extremely helpful and made the initial visit, recommended testing appointments, and follow up appointments very smooth and easy to coordinate. She also checked up on us multiple times from the first visit to the following MD visit to go over results. The level of care that she brings to Shady Grove and her patients is unmatched. We feel very lucky to have her on our team through this journey, as well as Dr. Plosker, who always takes the time to listen to your needs/concerns etc. Thank you Shady Grove!

In taking this unsure step into this fertility journey, Im so glad we went with Shady Grove. SGF cared for us with each step we took. We are now 12 weeks pregnant🎉 All glory goes to God, I know he put me in capable hands here at SGF. Each person from the receptionist, to the techs, my nurse, financial advisors, and my doctor were amazing and helpful. I recommend them wholeheartedly.

I can’t express enough the gratitude I have for Shady Grove Fertility (SGF) and the care my team has provided so far. Dr. Plosker is always pleasant and provides me with a plethora of information regarding the availability of options. A special thanks goes to my nurse Julia and financial advisor Elenie! It has been an absolute pleasure working with these phenomenal young ladies. These two ladies go above and beyond the duties of their jobs. They are professional, caring, and diligent in making sure I have everything I need for the process. I am excited about my upcoming procedure and believe I am in the best care with SGF.

My wife and I are being treated at Shady Grove Fertility, we were pretty terrified when we first walked in , but we were received by such an amazing staff. Ashley a member of the staff was very kind and reassuring told us that everything we were going through was gonna be okay and not to worry that we were in very good hands. Ashley was very attentive and on top of everything checking in with us constantly to see how we were handling things and checking with follow ups. We’re really happy to have been helped by Ashley can’t imagine this whole experience without her. Recommend anyone who will be going to SGF to seek out Ashley she’s the best.

Ashley was incredibly helpful and detailed in getting us started out with SGF. She took away our stress and worries in getting our embryos transferred to a new facitility and got us excited about the process.

The entire staff has been so welcoming! Their response time is so quick, and they make check in for appointments a breeze. We are excited to continue our journey with them!

Absolutely cannot recommend these wonderful people enough! After 7 years of struggles, they were our biggest supporters! The prices run standard for infertility treatments and the service is so worth it here! The nurses are extra caring (shoutout to Sydney who was always so happy and comforting in answering the never ending questions I always seemed to have, showing us how to do my injections, and sending me good vibes on special days)! The front desk staff and the phlebotomists, always friendly and pleasant! Dr. Plosker is fantastic, very honest, giving his genuine opinions and suggestions if you ask, but caring and listens to what you have to say. No issues with anything EVER, from billing to results to procedures, everything has been great and we can’t wait to come back and see our SGF family again in a few years to transfer our saved embryos!

Part 1Dear Readers,I’d like to start by saying that Shady Grove, as a whole, isnt a horrible fertility clinic. However, if you were thinking about going to the Brandon Fl location, I would definitely think twice. They are rude and desensitized to any emotional stress that comes with dealing with infertility. They do not personalize any care plans to the comfort of your specific needs or support. Rather, they treat every situation as a big conglomerate and one size fits all protocol; I guess if it isn’t broken, don’t fix it. Right? But the problem is, that it’s such a crucial topic (fertility), that the liabilities outweigh the sensitivity and care to every special and unique detail. I am a former and current client of Shady Grove. This is my second cycle with them. I hesitated to do another cycle with their office, even though I had a successful IVF, despite all of the issues I dealt with from Shady Grove in the past (Oh yes... Issues from beginning to end). But, because I did not want to compromise my frozen embryo by transporting my embryo from one facility to another, I chose to go along with the Shady Grove process again, hoping that things would be different this time. During my first IVF transfer, I was promised by Dr. Plosker, that I could have two embryos implanted at one time on my transfer date. The day that I arrived for the procedure, they had only had one of my frozen embryos ready for transfer. We thoroughly discussed transferring two that day at the same time; I even called and confirmed the day before, only to get to the procedure room and find that had only prepared one. Words can’t describe this level of either incompetence or dishonesty (one of the two). How can such an important moment be misconstrued this way. I couldn’t believe it. I felt betrayed and a little unsafe due possible incompetence to disorder. I was hysterical, telling the nurse that this was not what I was told was going to happen. This was not supposed to be this way on such an important day. Only one embryo would lower my chances of success. I told him that I did not want to go forward with the transfer until the other embryo was prepared properly and ready for transfer.

Part 3Oh my God!!! So you mean to tell me, if I hadn’t said anything, then I would have just run out and you haven’t given me anything to follow these medications properly. You can’t be serious. I had to follow up multiple times to get the next steps of my IVF protocol before and after my transfer; so disconcerting. When I would call the Brandon office for information, I was met with an unfriendly voice from the front desk who has never really been very helpful with anything. It seems like the only thing she was good at was clocking in and sitting down. She was short and rude all the time and not willing to go the extra mile to help you do anything that she couldn’t conveniently assist with. During my last ultrasound, my husband accompanied me. He was treated with very short responses and rudely by a woman that drew my blood and also did my ultrasound. Im still not exactly sure what her role was there, but my husband came in very hopeful for our scans, and she immediately knocked his thoughts of hope down; once again, not being sensitive to the feelings and the stress that comes along with the miracles of IVF. He was trying to comfort me and let me know that everything will be ok, but she interjected, saying, “Well, the doctor wouldnt have called you in here this early if he didnt think anything was wrong”. Wow.. horrible. I dont think that that needed to be said. For some reason she seemed agitated and irritable with my husband. This definitely threw me off, but I definitely didnt want to cause any waves. I was going through enough as it was and is. During the ultrasound, my husband was not allowed to record because she said it would be a “HIPAA violation”. HIPAA violation to who? Im not sure, because I gave consent, but once again, I didnt want to argue with her so I didnt even address that I knew the HIPAA policy. I just went along with what she said. I am currently still being seen at Shady Grove, but Id rather go 23 miles out of my way to the Tampa office then go 8 miles down the road to the Brandon office. That’s how bad it is. My heart goes out to any family that is going through the struggles of IVF. The last thing you need to be dealing with is rude and desensitized individuals with biases that they consider relevant to the level of quality of care you receive. We ended up purchasing the most expensive program they have to offer there, and let me tell you this, my husband and I were treated with much more courtesy before the agreement. Once we signed the contract, things started taking a negative turn. What does that say to you? Also, some doctors are just better than others; whether it be technique or ability, what have you. This last transfer was so very painful; so much different than my first transfer. After the catheter had inserted my uterine cavity, I felt the doctor thrust the catheter in harder several times. I was cringing and yelling in pain unlike before. He told me he was trying to get better placement, but was it not a good placement with my first SUCCESSFUL IVF with a different doctor. I’m sure you readers get the point. I also want to note that I have a heart shaped uterus and this was the reason it was tilted, but if Dr. Plosker had done his research on me, he would have known that. Instead, he referred to it during an ultrasound as if it surprised him

Dr. Plosker and his team are the most caring and compassionate team out there for infertility. They treat their patients with kindness and respect and realize infertility can be a long journey, but will be with you every step of the way. Everyone from the nursing staff to the doctor was an absolute godsend for our family who helped make our dreams come true. We are forever grateful to the staff at Shady Grove and are sad to have been “graduated” from the practice.As someone who has visited the other local fertility clinics, Shady Grove is the best HANDS DOWN! ⭐️⭐️⭐️⭐️⭐️

Terrible customer service! The last they called me was December regarding a question I had about a possible insurance change. They said they were going to speak with insurance dept and call me back, that was the first week of December. Now, I get a bill from you guys about a video call charging me 250 dollars for a less than 10 minute call! If you cant handle the demand dont in new patients and make them believe they actually matter.

Doctor Plosker and his team were the best people that I could have hoped for to accompany me on this journey. And the cherry on top is that they were so attentive and so good that I was successfully pregnant on my first insemination. I am now 10 weeks pregnant, and everything has been going on well. They have been closely following up with multiple ultrasounds to ensure the viability of the pregnancy and that the baby is growing steadily. The only little confusion at the end was because I changed insurance, but hoping that this will get resolved soon. I am truly grateful for this team, and wouldn’t think twice to recommend them to anyone struggling with fertility issues. On my graduation day, the team that took care of me even signed a card to congratulate me - yes that’s how sweet and caring they were!

Part 4and that it shouldn’t be that way. I’m like “what”. My first round of IVF was more expensive. I was part of a program that allowed me to get several tries of a successful IVF, and if it were to not be successful, I would receive partial return, of my money paid, back to me. I was definitely a higher priority when I was in that program as far as ensuring success. Even though the staff was still very rude, they had that financial obligation to help ensure the pregnancy, because of the liability. The second time around, we just did a single cycle and I just feel like another number now. With them rushing to get through with my cycle and on to the next.Im currently waiting for my HCG levels to come back. Im praying for good news. For anybody reading this. I sincerely wish you the best and pray that you will not have to go through the same things that I did. I realize that bad employees dont make a place of business, but they definitely make an impact on it . I pray that favor and love surrounds you on your journey.Sincerely, Tenema Ray

I am thrilled to have found Shady Grove Fertility in Brandon. My husband and I have been down a long road to conceive, which was becoming an emotional roller coaster. Found out my tubes were blocked and that Ivf was our only option from my first call to set up my consultation, I knew I was in good hands and was about to have the most beautiful journey to having a baby. I did extensive research on Fertility Clinics all across Florida and Shady Grove was no doubt the place to go. I had my consultation with Dr. plosker back in November of 2020. He was very welcoming, compassionate, and empathetic. He explained in great detail .He and his team reassured us that we would in fact have a baby, it was just a matter of when and how. Our 1st Ivf cycle transfer was October 7th 2021 and found out I was pregnant October 14th now we have a beautiful baby girl who was born June 20th 2022 and we couldn’t have been happier thank you Shady Grove for making our dream of becoming parents come true I still find myself wanting to pinch myself because it was definitely a roller coaster but an amazing experience and was very worth it. I thank God everyday for placing them in our journey. I would definitely recommend and go to them for our next baby soon

Part 2She (the embryologist) told me that she would not be able to thaw another embryo that quickly (I was told that it was a long process)) and that my embryo had been waiting all morning for me until now. After about 10 minutes of going back-and-forth with the issue and it now being five different people in the procedure room with me at this point, the embryologist stormed back into the procedure room where I was, from the room she was momentarily in, and tells me that they can get the embryo ready for me immediately. I was relieved, but also confused because of her previous statement that this could not be done. I wiped my tears away and sat patiently waiting for the transfer to happen. After about 20 minutes, I heard a small commotion taking place behind the door of the transfer room that I’m in (it caught my attention, because it seemed relevant and had negative emotions). I heard a woman talking, starting to get frustrated and talk loudly. All of a sudden, the woman has an outburst and says, “ its dead!!! Its not alive!!!” My heart dropped and I felt so crushed. I know I heard those words clearly. I might not have heard the whole conversation, but I definitely heard those words from the same woman who came in and told me that she couldn’t unthaw my embryo and then later changed her mind. I got off of the examining table and knocked on the door. The embryologist opened the door slowly and locked eyes with me immediately as if I was the topic that was relevant to their conversation. I told her that I overheard everything and asked her if she was talking about my embryo. She denied that my embryo was dead and told me that she apologized that I could hear through the door and that I should not be able to hear through the door as though I was doing something that I was not supposed to be doing. I never got to the bottom of this issue, but it definitely breaks my heart that I had to work so hard and endure such devastating emotions in a moment that was supposed to be so magical and beautiful. The moment had to experience the miss handling, unprofessionalism, heartlessness and incompetent malfeasance at the hands of a frustrated embryologist. I tried to ask questions about how long it took to properly prepare the embryo for a successful transfer, but at this point, there was no coming back from all of that. I couldn’t win the hearts of heartless people; I just got cold shoulders, erie silence and the runaround. When I called and left messages for the embryologist to call me back, I never got a phone call back; she didn’t want to talk to me anymore.For some reason, I thought to myself, that was just a couple bad apples, forgetting the rest of the saying until now; maybe it’s the whole bunch. My second round of the IVF cycle was for my last embryo. My nurse didn’t give me a printed out schedule of medications and LITERALLY was guessing on the phone for when and how long I should be taking the medications. My nurse LITERALLY didn’t keep up with me or my medications, to the point of, I had to call her and tell her “hey, I’m running out of this medication. Am I supposed to get a refill on this?” Her response was, “yes, let me call you in a refill now”.

After going to both locations, I can say having Dr. P and his team working with me has been nothing short of exceptional. They are informative, kind, compassionate, helpful, and always make me laugh when I come in for appointments and procedures I am not comfortable with. If youre looking for an advocate, and someone with substantial knowledge, you have found it. Make the appointment, you wont regret it!

Absolutely horrible. We waited months for an appointment just to have it cancelled the day after I spoke to someone confirming it. I called immediately upon receiving the text message that our appointment was cancelled and they refused to honor our appointment. The woman I spoke with was laughing while I was devastated. So unprofessional. I would recommend trying another clinic that is more sensitive to their clients needs, not just a turn and burn clinic.

Diane, Katherine and Dr. Plosker have been so amazing and kind in this process.

Amazing experience! Amazing staff !

Great first experience at SGF with Dr. Plosker. Everyone is very friendly and thorough.

All the staff was knowledgeable and courteous.