Dr. Lisa M. Jukes, MD Modern Womens Health and Aesthetics

5656 Bee Caves Rd Suite B-101, West Lake Hills, TX 78746, United States
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Dr. Lisa M. Jukes, MD Modern Womens Health and Aesthetics
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br
Review №1

I experienced an unsatisfactory visit to the office, where I was kept waiting in the reception area and treated impolitely. Despite repeated phone calls requesting the office address and additional information to be emailed, I did not receive a timely response. I arrived on schedule, but was forced to wait again. The office staff cited a 10-minute delay in processing paperwork as the reason for not being able to see me. Unfortunately, my encounter with this office was marred by disorganization and a notable lack of professionalism. The office atmosphere was unprofessional, similar to street market where you can buy onion and tomatoes . I am extremely dissatisfied and frustrated, having waited a month for this appointment and taken a day off work, only to have my time wasted. It appears that the office does not place a high value on patients time or health. And they are not really sorry for this situation just they don’t care. If the office reflects the standard of service, I am apprehensive about the quality of medical care provided. When lower standards are the norm, it indicates that everything will fall short, resulting in disappointment.

As
Review №2

I had an amazing experience here! I haven’t had any luck with my local doctors, so decided this place might be worth a 3.5 hour drive. I’m so glad I decided to schedule with them. I just went in for an initial consultation about checking my hormones, and everyone there was so friendly and considerate! Alyssa at the front desk was amazing and so helpful getting me scheduled around all my drive time. The nursing staff is very thorough with their medical history intake and review, and I felt like NP Kelli Porter actually listened to me and my concerns. She gave me her professional opinion but didn’t try to push or convince me of anything. I’m schedule to go back for a yearly exam and a follow up. This place was definitely worth all the driving!

Br
Review №3

I was so excited for my appointment, as I wanted to try out a provider that specializes in menopause. Caveat that I saw one of the NPs, not the main dr here. I am extremely disappointed with so many things. Communication of insurance coverage even though they had more than enough time to confirm benefits and communicate how much my appt. would cost. I ended up paying $170 even though I clearly communicated I didn’t want to proceed until I knew my insurance would be covered…to which they replied “I’m sure you’ll be fine you have a PPO”. I waited one hour to see the doctor for 10 mins and this was for a first appt! How are you supposed to establish care for a patient in that little time! Extremely unprofessional, the doctor didn’t show one ounce of interest in me as a person. I felt the “factory mentality” in this place. I am also disheartened by the countless marketing and promotions in the office to augment bodies and appearances. For a place to that specializes in women, it’s clear they are buying into the patriarchy’s idea of how a woman should look. Gross.

Te
Review №4

I started going to Modern Women’s Health to begin Hormone Replacement Therapy. The staff is always very friendly, and I never have to wait past my scheduled appointment time. I have mostly seen one of the NP’s (who is lovely), but I had to have a procedure done in the Westlake office yesterday, and I got to meet Dr.Jukes for the first time. She is wonderful!!! So friendly and took the time to discuss my health with me.I am thankful to have moved my GYN needs to Dr. Jukes and her wonderful practice.

R
Review №5

I was having issues I’d mentioned to other doctors in the past who were so passive and dismissive. But NP Irene Huerta and Dr. Jukes listened and took action. The staff is also super nice, patient and thorough. I never have to wait and always have paperwork taken care of. I highly recommend them!

Pa
Review №6

First of all, Dr. Jukes couldn’t be a kinder, more thoughtful and consummate professional - she’s what one would hope all their doctors would be. Having said that, it’s no surprise her staff is equally impressive but in particular, Aubrey and Alyssa. Aubrey, a registered nurse / medical aesthetician is remarkable. Whether you’re looking for anti-aging treatments or injectables, she’s your girl. You also must see Alyssa, a licensed esthetician, for a Diamond Glow facial. I’ve had many facials and hers have consistently been the best I’ve ever had. I simply cannot say enough to express the outstanding quality of their care and services.

co
Review №7

I’ve been coming to this office for a while, and it’s always a great experience. The staff is so sweet and welcoming, and I never have to wait long for my appointments. They’re efficient, professional, and make sure every visit goes smoothly. Highly recommend!

te
Review №8

Dr Lisa Jukes is phenomenal. Unfortunately I had to see another Dr on her staff in the Bee Cave location and I was left feeling dismissed and my concerns were disregarded. It was a terrible experience. Dr. Lisa Jukes is worth the wait but I can’t say the same for the other providers.

Me
Review №9

K. Porter is an excellent provider. She’s kind, thorough and listens to her patients working with them to ensure their health. Highly recommend her. The front office staff are amazing! Always professional and helpful!

Ro
Review №10

I’ve been a patient at Modern Women’s Health for 20 years. Dr. Jukes and Kelli Porter are amazing. They are both highly competent and compassionate providers. I have received incredible care. The whole office is professional and kind.

Da
Review №11

Ive been going to Dr. Jukes for over 20 years. Shes the best! She has a great team behind her and keeps up with all the latest for health and wellness.

Su
Review №12

Office personnel is very friendly and helpful when checking in for appointment and checking you in once in the room. Easy to talk to when going over reasons why you are there that day. The staff does not rush you at any stage of your appointment

Kr
Review №13

As a new patient, I had an awesome visit with Tracy Kwan. She took her time, has a very warm and friendly demeanor and made me feel very comfortable.

Ka
Review №14

Dr. LISA JUKES & her Gynecology Practice provides exceptional care with genuine attention & concern for my health and well-being. My Provider is Kelli Porter, PA., has treated me for over 10 years. She is an extraordinary Medical Professional, Confident, and the most gentle, kind & genuinely caring person I’ve ever had as my medical provider. I have 100% confidence with Kelly Porter, PA., and I would highly recommend her for gynecology.

Ju
Review №15

I am hopeful, but the follow up is very poor. Perhaps my appointment was at a very busy time. I have been unable to get my Rx and I was supposed to be referred to a surgeon. Neither of which has happened. I have made multiple phone calls. The staff are very nice, but my problem seems to be mine, not theirs. I’m disappointed. I also did not get to see the doctor, which was unfortunate as I was never told I would be seeing a PA.After many calls and help from the front desk (only) I received my referral to a surgeon who only performs a particular type of surgery for my condition. I have since found out it would’ve caused me more pain, longer recovery, greater risk, and potentially a repeat surgery. Like I said, it was my problem. The indifference was jaw dropping. I am so thankful I listened to that tiny voice that said this was not the doctor nor place for me.If you don’t have a problem with being treated like a number, then this may be the place for you. I have since made an appointment with another doctor, who has already demonstrated greater professionalism and care for patients and I haven’t even walked in the door. No app to deal with but an actual person.I have since had my surgery by Dr. Mark Akin. Incredibly kind man. I am doing great. Had I followed through with the recommendation given to me by the PA in Juke’s office due to the extensive damage, I would be looking at a second surgery. Dr. Aikin has a large practice but still spends time personally answering questions and taking ample time with each patient. He has incredible experience to draw from. I have an upcoming appointment and they ASKED me if I wanted to see Dr. Aikin or was okay with a PA. Nothing wrong with a PA, it was just refreshing that I as a patient was respected and was given a choice.

Gr
Review №16

It’s been about 4 years since I last saw Dr. Jukes for my IUD insertion, and boy, I sure haven’t forgotten her. As I leave my new gyno, I’m reflecting on how poor Dr. Jukes’ beside manner truly is. (I’ve been scared to go to new gyno for a while after my experience with Lisa Jukes.) I was 21 when I met her, and this was the first time I’d done ANY type of doctor appointment as a young adult in college, so I was very naive and ignorant coming in for a IUD. When I asked questions, I felt like the staff acted like I was stupid for not already knowing. Then when it came to the actual IUD insertion procedure itself, she offered no pain management whatsoever. I was late to the appointment which was my bad (but to be fair one location in Bee Cave, TX and the other on Bee Cave Rd can be confusing!), and Dr. Jukes was so short and curt with me. She did not talk me through the procedure; guess she figures why does the doctor need to explain when you can just Google it. Worst part was when I cried out in pain, she SHUSHED me. And not a calming shush you give to a horse but more like a forceful “shut up” shush a teacher gives their students. And then because I was late to the appointment, they didn’t let me sit in the exam room or even the office waiting room to recover for a minutes; they promptly showed me the door where I sat curled in pain on the curb waiting for my Uber to pick me up. All of that AND she pinched the inside of me with the metal speculum. Thanks Lisa for all that you do for your patients!

Sa
Review №17

Keli Porter is the best she’s knowledgeable and compassionate answers all your questions I love my pellets. It helps to balance my thyroid. Keep my body strong.

na
Review №18

Ive got to say I was surprised by my treatment during this visit. I waited a couple a mos for my appointment w/ Dr. Jukes (specifically) as she came highly recommended by a couple of friends.Dr. Jukes paid detailed attention to my records that were sent over by my previous Dr. She asked me lots of questions about my health and didnt settle for half-assed answers. I honestly have never had a Dr be so thorough and thats what surprised me. I have had some stuff going on that Ive been to other providers to seek answers for and they werent very insightful. In fact, they left me discouraged and not wanting to bother w/ any more appointments. I have labs pending and am looking forward to my results and follow up.The office itself is beautiful and is also a med-spa. Upon arrival, I was checked in promptly. The staff up front was very busy and efficient. I appreciated fact that one of the associates from check-in saw me waiting to check out and assisted me over to the side while the check-out associates helped the woman in front of me. I had to get my kids from school so this helped me out. She also told me Dr. Jukes was requesting more of my medical records and I asked if I had to submit the paperwork but kindly informed me she could do it for me w/ my consent. Little things like that go a long way.Based on this initial visit, Id enthusiastically recommend this practice. In fact, I already have.

Je
Review №19

This practice offers the best gynecological services I’ve ever had.After years of me having menstrual suffering, Dr. Jukes caught the fact that I had endometriosis—a condition that often eludes diagnosis. And she caught it within a year or so of me becoming her patient. After the male gyn I saw before just shrugged his shoulders and said no one feels perfect at my age.I had her perform a laparoscopic partial hysterectomy plus ablation of the endometrial tissue she could find in my abdomen and I got such relief from it.During my pre-surgical intake, a couple of the nurses at St. David’s South looked at my clipboard and said, “oh, Dr. Jukes! She is excellent at laparoscopic surgery!” Which made me feel very good about having her perform my surgery.It’s been years since, and I continue to go to the practice for hormone replacement therapy, seeing her RN Kelli Porter. I also get my annual physical there.I am also under care there for a sluggish thyroid, and they handle that very well.It is a well run practice in Westlake, and they are very proactive about my health.I cannot more highly recommend this as the place to go when you are having hormonal or other gynecological issues.They also offer a full suite of cosmetic medical treatments, but I haven’t tried those so I can’t speak to that.

Na
Review №20

Perfect experience from the front desk staff to the nurse to the provider. My first visit and I was very impressed by how well I was treated, the time I spent with the provider and how thorough they were. And this is coming off a not great experience with a previous provider. Highly recommend this office!

Ka
Review №21

Great visit! Met with Ms Huerta NP for my procedure and she was beyond excellent. Appreciated the kind bedside manner and her thorough explanations.

Gr
Review №22

I havent been going to this practice for very long but I had surgery with Dr. Jukes. Everything went as well as possible and I could tell that the hospital staff had great respect for her. She is very professional yet warm and engaging. I would trust her with any surgery.

Al
Review №23

Absolutely top notch compassionate & knowledgeable care- time & time again. Dr. Jukes and her entire team work seamlessly ti provide you with solutions. Shoutout to Ms. Irene Huerta- excellent bedside manner & highly proficient!

Br
Review №24

If you are looking for a doctor in Austin do NOT pick here. I have never felt uncomfortable at a doctors until here and I originally had been going here for 10 years until it was just too much. They will continuously try and get any money they can get from you rather than prioritize you as a person and your health. My visits are covered by my insurance but one visit I asked about my headaches and they decided to charge me and make me pay since I asked one question about recurring headaches. Also, the doctor (not Jukes but another one at this office) did not help at all. She made me feel stupid for asking and did not offer any help and instead made me pay for it. Please do yourself a favor and find another doctor since they do not care about you here.

Ma
Review №25

Everyone is kind and helpful. I loved Irene, very intelligent and explained thoroughly. I appreciate being made calm at my doctor appointments. I really loved having my BioTe injections with Irene. She was fabulous. I hardly felt the lidocaine being injected. Irene explains every step which is wonderful. I appreciate everyone at the office.

Ke
Review №26

This is a great practice! The front desk person Hailey was friendly and very helpful when scheduling future appointments! The NP Irene Huerta was very easy to talk with and provided a wealth of information. I highly recommend this practice for anyone interested in learning more about HRT.

Da
Review №27

Loved my visit with Tracy Kwan! Felt heard and like she actually cared!!! So happy I found this dr. office and will now be my main Gynocologist moving forward! ❤️

Pa
Review №28

Dr. Lisa Yukes is an exceptional surgeon. I recently underwent a procedure and had a fantastic experience from start to finish. Her surgical skills are top-notch. The post-op care I received from her practice was excellent, and I felt well taken care of every step of the way. I highly recommend Dr. Yukes to anyone seeking a skilled and caring surgeon.

Am
Review №29

Was referred here by a coworker and love it!! I feel so seen and heard. Irene has been very informative about my treatment. Highly recommend.

mi
Review №30

I’m new to Texas and was googling few places. Thank you Alyssa for an incredible experience! I got my custom fire and ice facial. My jawline looked so sculpted and skin hydrated. She recommended microneedling with PRP! I’m going to come in monthly to help my acne scars and in with NP Aubrey to do my Dysport.

Om
Review №31

Not a place I would recommend. Took my teenager daughter and wanted to have a real conversation and questions about procedures and the Doctor couldn’t make time to see me. I booked the appointment two months in advance and also my own appt at the same time for the same reason and she was able to see my daughter without me on the room and my daughter is a minor!! So disappointed about her services.

Li
Review №32

The kindest, most gentle and compassionate gynecologist office I’ve ever been to. Every woman that works here truly cares about her patients and understands how difficult it can be. Can’t recommend enough this wonderful and safe place.

Mo
Review №33

I will start with that I like Dr Jukes and she is great - which is why they get 2 stars, but otherwise it is not good at all. Both my daughter and myself went for our annual which would be fully covered. BUT they decided to charge my daughter for a full visit extra with the annual because she mentioned some headaches which they did not treat, give any advice for or write any prescriptions for (so, since she has no co-pay, she has to pay full out for it). I had the same thing thing happen to me. Billing is not very helpful or nice about it either. Be careful if you go for an annual and what they charge you after.

Ap
Review №34

I had a wonderful experience! My mother recommended this place, and I’m so glad she did. The staff is incredibly pleasant and helpful. Nurse Practitioner Candice is amazing—she truly takes the time to listen and is exceptionally knowledgeable. Highly recommend!

Ka
Review №35

Great practice. The nurse practitioners are very knowledgeable about all things menopause, which is why I went there. The office is nice and the staff are cheery and efficient. And they support pug rescue—bonus!

La
Review №36

Last year my experience was amazing! This year they was not as detailed with my exam. They did not overlook any blood work and the doctor did not even know about the images, which was the whole purpose of my visit. Last year my testosterone was low and they didnt even check it. Not happy with this visit…

Cr
Review №37

I would NEVER go here again or recommend to a friend. I guess I was the rare person who had side effects and experienced terrible pain; however my calls were not returned, my side effects were dismissed and the intimate procedure I had (that was supposed to be just a stinging sensation) was the worst pain Ive ever experienced in my life. Honestly Id rather give birth again. As a woman entering perimenopause I was having the usual symptoms of brain fog, lack of energy and diminishing sex drive. I came into try several intimate procedures and get on testosterone pellets. I was told that they had an algorithm for putting the pellets in and trusted that it would be appropriate. After my testosterone pellet insertion I started having terrible side effects. Insomnia, raging, crying, anxiety, a month of breast tenderness, weight gain in my tummy and a non-stop period. I was on a constant roller coaster of emotions. I called in to talk about my side effects and was not called back. When I reached someone they emphatically said that it was not from the testosterone. I had my doctor measure my testosterone and it was off the chart at over 330ng/dL total and over 30ng/dL free (normal for a woman is 15-70ng/dL). I had been taking the DIM supplement but I believe the testosterone was also converting to estrogen (which they told me did not or would not happen). When I had my follow-up appointment I showed them my testosterone results and once again iterated my concerns. They basically said, Whoops, well go lower next time. Nothing we can do now They never went over potential side effects prior to my procedure and when I asked about them I was told there were none. Then during my follow-up it turns out they had forgotten to give me some paperwork. And who knows, they sometimes add estrogen to the pellets, and given their willy-nilly attitude I wouldnt be surprised if that was put in by mistake. I had my doctor call my office and she never received a call back. A week later I came in for an O-Shot. I was nervous and had called in about pre-procedures because I was never given information. During the procedure I asked the person doing the procedure about side effects and was given a very defensive answer that almost made me feel ashamed for having asked. I was told Ive done this for 20 years and never had any problems. I was told the procedure was basically painless and that I would feel some burning. They were supposed to do a nerve block. Im not sure what happened but I dont think my nerve was blocked. It was the worst pain Ive experience in my life. I was in the office shaking, crying in pain, and asking them to get it over. Afterwards I felt shamed for having such a response and felt absolutely no empathy, or had no apology for the pain. Ive given birth twice and Im telling you this was the worst pain Ive ever felt. It was NOT a burning sensation. I feel that this facility is just to churn people in and out. If you have any side effects or concerns, they dont bother to answer your calls and offer no empathy, and honestly I felt gaslighted. I never heard from or saw Dr. Jukes or received any sort of note or empathy about my experience. I had several rounds of procedures left and cancelled them all. I asked for my money back for the remaining procedures and am still waiting. Im sure Ill have to call several times. Anyway, go at your own risk. These are sensitive procedures that one does not go into lightly, so I really hope they work on their empathy, providing pre and post information at the beginning, answering questions about side effects, and calling their patients back. I was excited about this being a women-run clinic, but Im definitely going back to my male gynecologist who actually listened to me.

Ka
Review №38

Dr. Jukes and her staff were friendly and professional. She explained everything really well and made me feel comfortable. My hysterectomy went wonderfully, and the recovery was without complications.

El
Review №39

Good experience overall. Office is nice and clean. I like that they had tea to brew. Everyone was professional at all times. The doctor was knowledgeable and asked questions. I was pleased with my experience and would recommend this office.

Je
Review №40

Tracy Kwan, the PA I see has been absolutely awesome. She’s thorough, extremely personable and takes time to talk with you.

Dr
Review №41

I’ve seen each of the providers, Dr. Lisa Jukes, Kelli Porter, and Ginger Banes (no longer there). Overall, I appreciate the holistic approach to women’s care. Not only do they provide comprehensive gynecological services, but also holistic health care for the modern woman - skin care, nutrition/diet, and aging concerns. Years ago, Dr Jukes performed an impressive surgery on me, a hysterectomy, where she basically robotically took out my uterus through my belly button. Any woman that can do that has my respect. The only reason I don’t give five stars is that their annual paperwork method is antiquated. You receive an email with an attached document that you are supposed to print and fill out. I have sat in that waiting room numerous times observing women coming in that don’t have the paperwork with them, which causes frustration and delays. Most people don’t have printers anymore. With such a sophisticated practice, it’s really time to move to electronic forms for patients. Additionally, each appointment feels rushed, and even though I come prepared, I’m usually not able to get through all my concerns. This time limit may be governed by insurance and not the practice, so I take that into consideration to be fair.

Ho
Review №42

Dr. Jukes is smart, thorough, and competent; She has genuine care for her patients health and well being while listening to their wants and concerns. Wonderful facility and staff. Thank You Modern Woman’s Health.

As
Review №43

I have been with this practice for over 13 years. Dr Jukes truly cares about Women’s health. The PA Tracy is amazing.

CC
Review №44

I have been going to Modern Womens health for 10 years. I have not had many visits directly with Dr. Jukes. Instead, I normally see one of the nurse practitioners. Most recently, Irene. Irene was very helpful, professional, and patient. She answered all of my questions and did not make me feel rushed.

Am
Review №45

I love seeing Kelli at Modern Women’s Health. I’ve also been for cosmetic procedures. They are all the best. Very caring and professional. I feel better in my sixties than I have in a long time. Thanks!

Mo
Review №46

I have never had a doctors off be as universally wonderful as these folks. Hannah and the front office staff are friendly and caring and funny and Kelly is the bomb!! Explains everything as she goes and is a joy to deal with. Dr. Jukes is super nice, friendly and amazingly competent. I love this entire team!!!

Sh
Review №47

Dr. Jukes and her entire staff are intelligent, caring, and professional. They do a wonderful job of making me feel comfortable while addressing my health issues.

Am
Review №48

Very friendly & attentive experience changing over to this practice. I met with NP Tracy Kwan and she listened to my concerns and answered all my questions. Outstanding initial impression!

Ka
Review №49

Modern and professional, Dr Jukes was lovely and made me feel so comfortable. Thank you to everyone on the staff for providing excellent service.

sa
Review №50

I love Kelli Porter been going to Lisa Jukes for hormonal balance and mostly it balances my thyroid after years of no stabilityGrateful for clear mind energy and all the good feels

Ja
Review №51

Candice is the most wonderful PA! She is kind, listens to my concerns and is always prompt in replying to my emails. She’s simply the best.

Le
Review №52

The PA was very professional, patient, and knowledgeable. She provided me with great information and an awesome level of comfort. Great listener and communicator.Dr. Jukes set my mind at ease. She is wonderful!!

Do
Review №53

Great experience - was immediately attended to. The process was extremely smooth, even with hand-offs for bloodwork, etc. Candice Dilorio was fantastic and very knowledgeable on my menopause issues. She spent good quality time with me, and I feel like I’m in great hands! I feel blessed to have a total body women’s resource available to help me.

Li
Review №54

Nurse injector Aubrey at Modern Woman’s Health is not only professional and knowledgeable with years of experience, but also kind and fun to talk to. I hardly felt a pin prick with her gentle and skilled touch!Thank you Aubrey!!

Ki
Review №55

This was my first gyno appt ever. I met with Tracy Kwan and she was the absolute sweetest. She made me feel comfortable and never made me feel shame or embarrassed. The MA’s were also really great and courteous. The phlebotomist was also wonderful. I often have difficulty with drawing blood because of my veins but she did it so easily!Overall, this was one of the most invasive dr appt’s I’ve had, but yet it was the most comfortable and considerate one I’ve ever had.

Je
Review №56

I am beyond thankful that my journey brought me to Modern Women’s Health. Tracy Kwan, Dr. Jukes and her incredible staff have made such a huge difference in my health! I’m so glad that I found this practice!

De
Review №57

Im sad I didnt know about you sooner! Everyone was welcoming and helpful. Tracy Kwan was my provider. She was a good listener with lots of suggestions. Its so nice to be able to discuss all things menopause and get help. Im telling all my friends about this wonderful practice!

Os
Review №58

This establishment is exceptional; its professionalism and punctuality are commendable. I highly recommend it for personal care services. Speak with Aubrey.

MJ
Review №59

Love Tracy Kwan, PA-C. She is engaging and caring. Office runs on time. Hannah is the glue that keeps the front office humming.

El
Review №60

Tracy Kwan has the best bedside manner of any OB/GYM office I’ve ever visited. Alyssa is a great receptionist also!

Br
Review №61

Front desk, nurses and doctors are all very friendly and caring whether it’s an over the phone conversation or an in-person visit. I have had the honor of working with Lisa Jukes and appreciate the time spent explaining the services performed and/or suggested.

Pa
Review №62

Best doctors office I have ever been too. Dr. Tracy Kwan is the absolute best. She is caring and will genuinely listen to my concerns. I have never felt so cared for by a doctor. It is so refreshing to meet and be able to be seeing by such a genuinely caring doctor. I am so greatful to have her as my primary doctor. The entire staff as a whole is phenomenal. Everyone is so caring and gentle when it comes to talking to you about your health. Best primary care Ive ever received.

Sa
Review №63

I recently visited Dr. Lisa Jukes and I couldnt be more impressed. Not only is she incredibly friendly, but her depth of knowledge and informative approach made me feel confident in her care. She took the time to thoroughly address all my concerns, leaving no stone unturned. Additionally, her staff is top-notch, ensuring a seamless experience from start to finish. I highly recommend Dr. Lisa Jukes for anyone seeking exceptional medical care.

La
Review №64

Review for Dr. Lisa JukesI recently had a few appointments with Dr. Lisa Jukes, and I am beyond impressed with the care I received. From the moment I walked in, the office staff made me feel comfortable and she listened attentively to my preferences and concerns.Dr. Jukes took the time to explain everything in detail, ensuring I understood each step of my care plan. Her professionalism and expertise were evident throughout the entire visit. She went above and beyond to accommodate my needs and ensured I felt heard and respected.The outcome of my treatment was excellent, and I couldnt be happier with the results. Dr. Jukes did a fantastic job, and I am so grateful for her compassionate and thorough approach.I highly recommend Dr.Jukes to anyone seeking a knowledgeable and caring gynecologist. Thank you, Dr.Jukes, for your exceptional care!

Tr
Review №65

This practice is very thorough- it does make it difficult to see them as often as they want to see you - especially when you are working- however I appreciate the attention to my overall health. They focus on getting thorough labs done to get a full picture of your situation and I do feel very supported. It has been a while since I had a practitioner address multiple issues and I’m very pleased so far. Irene is a joy to see and she takes very good care of me!

Ke
Review №66

This place is great. I love NP Tracy Kwan a lot. Great experience, clean place, cute lobby, nice women in the office, lots of amenities.

Va
Review №67

I had an excellent experience with Modern Women’s Health. Everyone was helpful, knowledgeable and friendly. They were proactive with prescriptions and took time to understand my issues. It is over an hour drive for me, but 100% worth my time.

an
Review №68

They do a good job working with insurance and telling you what is available to you but they do not spend much time with you. I feel rushed in my appointments, and they do not spend much time educating you on your treatment plan. You just do your research before your appointment and hope you have enough time to get all your questions answered without feeling like you are an inconvenience. I guess it is due to the insurance model they have. A pay out of pocket service would be better, at least that way the doctors take their time with you.

Ta
Review №69

Warm, welcoming and caring environment and I have never been kept waiting for an unreasonable amount of time.

Ja
Review №70

I have been going here for more than 10 years. It was very good for the first 8. In the last two years, I have noticed that it’s become a high volume business focused on selling ideal protein, botox and other cosmetic surgeries vs. being a practice focused on healthcare.If you are ok to be treated like a number, then go here. I will be finding a new practice.

Ra
Review №71

I can’t thank Dr. Jukes enough for her help over the years. From evaluating and removing cysts on short notice to delicate problem visits, she has been wonderful. Dr. Jukes provides top-notch care with a personalized touch. Im grateful to have found such a knowledgeable and caring doctor, and I will definitely continue to entrust my health to her expertise.Thanks again!

Mi
Review №72

I’ve been a patient at Modern Women’s Health for almost 2 years and have been happy with their services. Hannah helped me recently when I mistakenly made an appointment and showed up at the wrong location. I was so frustrated at myself but she thoughtfully & quickly changed my appointment to a telemedicinas visit since it was just a follow up with the nurse practitioner, Irene. Irene was kind, professional and listened & answered my questions patiently. So thankful for their help & flexibility! Happily recommend them!

Ca
Review №73

I have been a patient for a few years. Initially I did not care for the physicians assistant that I had appointments with, but I did like Dr. Jukes. That person is no longer there now. The PAs have been very nice and helpful since. They have always run on time for appointments also.

An
Review №74

I have seen Dr Jukes and one of her PA’s Tracey Kwan (sp?). Both are outstanding and while they each have different approaches in terms of their bedside manner, they are bothe professional and highly competent.Who you like better depends on your pesonality and not on the science or professionalism! Such a wonderful change from other practices! And I will add that I was a little nervous moving from a doctor to a PA- I have not had great experiences with PA’s. Tracey showed me what they are supposed to be like and answers all my questions with science, patience and kindness. Dr Jukes certainly knows how to pick her staff! Front desk is run by Hannah who also goes out of her way for patients who are new or confused about things. Again very professional ! And the longest I’ve waited to be seen in the 4 years I’ve been going? Not more than 5 minutes! Amazing practice Al the way around!

He
Review №75

I love the entire team at Modern Women’s Health, and have been a proud patient for over 8 years. I especially love receiving care from Tracy, who is always so informative and compassionate. I also cannot say enough great things about Hannah, who greets me with a smile and does all she can to make sure my experience outside the exam room is equally amazing. Thanks Modern Women’s Health team. I know that as I go into my later stages of life, you will provide great care for all of my health needs.

Ki
Review №76

This office is amazing! Everyone from front office to providers are great! I would highly recommend this office to anyone that is looking for women’s health providers.

Em
Review №77

I have been a patient for many years and Dr Jukes is truly one of a kind. She cares for my whole being with compassion, concern and empathy and brings many years of expertise in women’s health in her assessment and treatment to bring out the best in us ladies. I will continue to be her patient for as long as she’ll have me.

Ir
Review №78

Dr. Jukes is wonderful. She’s attentive, thoughtful and of course most of all an expert doctor who provided surgical and nonsurgical options as I navigated the years leading up to menopause.

Ka
Review №79

The team members are just impeccable! Great front desk assistant, clear instructions and very patient. Tracy is remarkable she is knowledgeable and sweet and professional. Karen is very helpful and gentle. I just moved to austin months ago and I’m glad I find a great OBGYN here! :)

Le
Review №80

After 4 years of trying to get real help with some concerns Irene really listened.Staff is quick, smart, professional and polite.Great experience.

Me
Review №81

Dr. Jukes is the most capable and thorough doctor I have ever met. She’s compassionate, humorous and dedicated to her patients. I feel safe and educated with her care.

Ev
Review №82

Kelly Porter is an extremely attentive NP. She is very caring and empathetic to everyone. I definitely recommend her.

Ca
Review №83

Tracy Kwan is a blessing! She listens, takes her time and really cares about her patients. I feel so comfortable talking to her. The front desk staff has always been friendly and accommodating

We
Review №84

Dr. Jukes was thorough. She didnt rush through the visit. I felt heard and I felt like I was the most important patient she had to see that day. The office also had an in- house phlebotomist, so I was able to get my blood work done in the same place on the same day. To date, Dr. Jukesis one of the best ob/gyns that Ive had.

Ja
Review №85

Lisa Jukes and her team are amazing! Lisa helped one of my daughters with a health issue no one could figure out, and I completely trust her with all she does she is one of the very best doctors in austin! So glad I found her!

Sh
Review №86

My visit with Kelly Porter was great!! She has saved me with the hormone pellet therapy and got my health back on track. I highly recommend her!!

En
Review №87

I was extremely happy with my visit (Lakeway office in Beecave)! As someone who works in the medical field, patient care goes a long way. I truly felt comfortable and well taken care of by the staff and NP Irene Huerta! I’ve had not so great experiences at other women’s health offices, this one is my new forever home! I felt validated for my concerns, and not rushed whatsoever. Again, I was genuinely impressed. Thank you!

Ju
Review №88

I’ve been coming to Dr. Juke’s office for many years and have seen the PAs mostly. My most recent visit I saw Tracy Kwann - and she was so excellent. I loved her. She was thorough, kind, friendly, asked a lot of great questions and listened well. I’m super happy with my experience there and I hope she stays in Dr. Juke’s office for a very long time. I also had an excellent experience with the office staff they were patient and caring.

Sh
Review №89

Staff at Modern Women’s Health are always helpful and friendly. Nurse Practitioner Huerta takes the time listen to my concerns. She is caring and professional at all times. I’m very happy with MWH and would not want to go anywhere else for care.

Sh
Review №90

Update: From 4 stars to 5 because one tweak and more time has made a huge difference in my results! I went with a 4th Mona-Lisa treatment (which is recommended as an annual maintenance treatment) + a formulated BioTe HRT quarterly injection and Ive seen the improvement I was looking for (greatly reduced pain during intercourse, increased libido, night sweats - gone, and better sleep). Trust the experts!I really like Dr. Bane. She’s a good communicator and shoots things at you straight, while taking a conservative approach. However, I’m not super satisfied with the Mona-Lisa treatment which was just shy of ‘guaranteed to work’, even for clients who have have pelvic radiation. It’s close to $3k, so if I could take it back, I would have preferred to spend the money elsewhere. Check-in procedures are always efficient - never have had a long wait.*Review500*

Ce
Review №91

When you’re in a lot of pain and you need medical assistance right away, there’s no better place to go kick glove experience treat you like you’re the most important person in the world. Hope you feel better order Prescriptions to ease your pain and get you back to normal. I would highly recommend it Dr. Dukes practice. Any of her people are excellent. Especially her newest addition Tracy Kwan! Love her!

Am
Review №92

I saw Irene Huerta and she was great. ZocDoc did not actually book my service with the office but luckily when I got there they were still able to put me on the schedule (Bee Caves Office). Irene was kind, listened to my questions, gave me great advice and suggestions of things to research etc. The appointment went much smoother than imagined.

Ol
Review №93

Dr. Jukes is exceptional, highly educated, compassionate, and one of the best doctors I’ve ever encountered. Her surgical skills are unparalleled. She’s very thorough with all the testing and diagnostically, brilliant. Highly recommend!

Am
Review №94

I can’t say enough great things about Irene Huerta at Modern Women’s Health. She is warm, friendly and super knowledgeable. I really feel seen and cared for when I have an office with her. She has been a guiding light in managing menopause and I am so happy to have her in my corner!

li
Review №95

Worst OBGYN experience I’ve had. Irene Huerta kept me waiting in the exam room for 45 minutes. As I called the front desk from the exam room to let them know i was preparing to leave, she finally came through the door. She proceeded to get on her computer and explained she did not have time to look at my file because she was rushing. She was unprofessional and her tone was dismissive and insincere. When I explained to her that I work in the service industry And if I’m going to be running behind, I will give my client a heads up, so they are not inconvenienced, She explained that she could not Interrupt her previous patient… Not only did this make me feel unimportant. As as I was leaving I noticed her nurse was sitting right outside of the exam. I find it Interesting that she would not have knocked on the door to let me know Irene was running behind… I will never go back!

Am
Review №96

Dr Jukes has been my doctor for a year and a half and she is outstanding. It took four months to get in for my initial visit but worth the wait. I am 65 and she has been treating a few post menopausal issues. She has solved those problems with topical ointments. In addition, she has taken an interest in my low thyroid that has been hard to regulate. She is professional, organized and knowledgeable. She communicates well. During my last visit my husband, who is a retired surgeon, came along to ask a few general questions about the medical community in Austin as we have only lived here two years and are still finding our way for medical care. He was totally impressed. Dr Jukes is the only provider I have seen at this office as I am not interested in their other offerings. The front office is top notch as well. In the course of my 43 year marriage I have been around all types of doctors. You are in good hands with Dr Jukes. She is a very busy doctor. The good ones usually are.

Em
Review №97

I had a great experience with Dr. Tracy Kwan. She was incredibly nice, took the time to answer all my questions, and her kindness made me feel at ease throughout the appointment. I appreciate the supportive environment she creates for her patients.

Lo
Review №98

Kelli, a PA at both the Westlake and Bee Cave locations, is truly a gift. I love seeing her at the Bee Cave office where you never have to wait more than 5 minutes for your appointment and are never rushed out. She takes her time and LISTENS and answers all your questions (even crazy ones you googled).

La
Review №99

I had my well woman annual with Irene H at Modern Women’s Health in Bee Cave. She is smart, down to earth, and listens. I’d go back to her, for sure. The services at this office also include a blood draw, which I find super helpful.

A
Review №100

I have been a patient for years. Dr. Jukes, Kelli Porter, other providers and the staff is like no other facility I had been to. Their caring, professionalism, helpful attention they give to each patient goes without saying. I have referred both family and friends and will continue to do so.

We
Review №101

Dr. Jukes and her team are amazing. Very professional and thorough. Wish I would have seen her sooner. Hannah and Alyssa at the front are great, always helpful and sweet.

Cy
Review №102

Life is hard enough in Austin to be charged for a visit which never happened. Ive missed two appointments I had scheduled them long ib advance and asked for a reminder message which never came but I got charged. I dont feel that its fair.

Je
Review №103

Tracy is phenomenal in explaining everything to my teen. So impressed. She made a first time visit way less stressful. So grateful. My first teen has been coming for a year. Also 5 star experiences!

Da
Review №104

I was able to get a new patient appointment to see the PA very quickly so I could establish care.She was thorough at my appointment and I was happy with the care and plan we made.

Ro
Review №105

The place seemed well maintained, clean, and organized! Everyone there was very kind and considerate. I would definitely recommend this place!

Tr
Review №106

The team from the front desk to the back office are thorough, professional, and friendly. I am grateful for their swift action, diagnostics, and professionalism. Dr. Jukes is knowledgeable and approachable. She is the best and I am so happy she is my doctor.

Ke
Review №107

I met with Kelli Porter, NP as my provider and she was excellent! Professional, took the time to educate me, responsive, gentle, respectful and caring. She is top-notch, as was the entire environment and caring staff!

Kr
Review №108

If you are seeking a doctor who prioritizes surgery and an abundance of unnecessary tests, this review may not be relevant to your preferences. However, for those seeking a more balanced and patient-focused approach, proceed with caution. My experience with Dr. Jukes, my second opinion after consulting three gynecologists over the past 10 months, was marked by an approach and demeanor that I found to be aggressive, closed-minded, and oddly vindictive.Dr. Jukes appears steadfast in her inclination towards surgery, often overlooking new information, such as changes in diagnostic test results, which should ideally inform medical decisions. Despite contrary recommendations from other reputable doctors, she remained resolute in her insistence on surgical intervention. What further raised concerns for me was the insistence on a battery of tests including genetic testing, MRI, EKG, chest X-ray, and additional blood work, all of which were deemed excessive by other healthcare professionals. When I sought clarification from the surgery center regarding the necessity of these tests, their response was telling: Not normal for other doctors, but normal for Dr. Jukes.Potential patients should be aware of Dr. Jukes unwavering commitment to surgery, often at the expense of exploring less invasive or alternative treatments. Her approach may not align with the consensus among other medical professionals, and the extensive testing she recommends may be considered overkill by industry standards.Furthermore, when notified of changing practices, Dr. Jukes terminated my access to medical records via the portal abruptly. This unprofessional and immature response further underscored my reservations about her patient-centered approach.

Ju
Review №109

This was my first time going to a gyno and it was about as pleasant as I imagine these can go. Tracy was very nice and made me feel comfortable the entire time. She was non judgmental about all of my questions.

Su
Review №110

Knowledgeable and professional staff. Very versed on all the latest procedures for women and their beauty and medical needs.

To
Review №111

Tracy Kwan is just fantastic. Dont ever let her go!

Co
Review №112

Horrible experience with a horrible practice. Wanted to charge me $50 to call in a preauth for a med they prescribed. Then I was charged a $106 office visit for an annual that is covered at 100% by insurance. This place is a joke and the staff is rude AF.

An
Review №113

Dr Jukes is great, thats why they get even 1 star. Getting in to see her is almost impossible. Her PAs are less than skilled. Every word that comes out of Tracy Kwans mouth is exaggerated to the extreme and always inaccurate. Im not sure if she is just that inexperienced or she shoots for the extreme measures to collect on insurance. But, her inexperience causes unnecessary scares from incorrect diagnoses and has created medical issues for me as well. For example, she wouldnt refill my prescription and demanded I make an appointment even though I was out of my med. This then caused me to get an infection. When I went in for the check up, she asked me multiple times if I wanted an STD test alluding to my issue being caused by an std. She was SO rude yet totally clueless. She then recommended I get a biopsy. Like WHAT??? Thank goodness that at least got me an expedited appointment with Dr Jukes who figured out within a minute that it was an infection caused by not having my medicine (which Kwan wouldnt refill!!!) I could go on and on with other examples of Kwans incompetence. This place is disappointing and frustrating!!!

Kr
Review №114

Kelli Porter is a my Nurse Practitioner and she is wonderful! She is very attentive, pays attention to what I say, asks intuitive questions and is very detail oriented. I know I’m in good hands with the attention she gives to my hormones and health!

Ma
Review №115

Dr Jukes and Kelly Porter are always so attentive to their patients needs, compassionate and caring. Their staff are very helpful and friendly and their offices are always clean and neat.

Ch
Review №116

Dr. Jukes was incredibly cold verging on almost hateful, some of the worst bedside I have ever experienced. She gaslit me about my symptoms, she also completely misdiagnosed me. I would not recommend any woman to her care.

Sh
Review №117

Irene is absolutely amazing. I love the approach to the whole body and self. She made me feel heard and important. I was thankful for her time and patience. Highly recommend this practice.

Al
Review №118

Everyone is very nice and friendly, and its not a bad location. However, this establishment unfortunately falls into the trap of denying a young womans decision to get tubal litigation or other forms of permanent birth control, solely based on but what if you regret it?. This isnt right, because nobody deserves to make that call aside from the woman seeking it out. It is their risk to take, and their decision to make. The role of the gynecologist here should be to lay out the risks, inform, and advise, not deny based on what ifs. Childfree women should have their decisions trusted and respected. It feels so awful to have someone try to make us wait until were 30 or older when were already certain that we dont want children, as if they have no faith in our feelings or beliefs, and when there are so many unwanted children in need of adoption as is. Ive seen more women regret having children than not having them, which is much worse anyway. Why is that an acceptable risk to take, but permanent birth control isnt?Overall this is a good practice, but if youre looking for a permanent form of birth control and youre on the younger side, this is unfortunately not the place for you. Some helpful people on the internet have made lists of childfree-friendly gynecologists that wont deny you your choice or tell you that you may change your mind, and I would try one of those instead. With the swift erosion of womens rights in this state, we can no longer afford to wait.

Ca
Review №119

I am so appreciative of this practice dedicated to helping women like me through this transitional stage of life called perimenopause. Kelli Porter is an exceptional and compassionate provider.

Ga
Review №120

Efficient, friendly office staff and Dr Jukes is wonderful. Great surgery experience with Davinci robotics. Highly recommend.

Tx
Review №121

I just love this practice! The staff is amazing- they listen to you! They’re all so welcoming and make discussions about so many delicate subjects easier. I’ve yet to meet Dr. Jukes but I feel like if her opinion or input was needed, she’d be available. I’m very pleased with the medical care that her PA, Ginger, provides. She is easy to talk with and I’m confident in her professional advice.I appreciate the many facets of women’s health services they offer. Cosmetic to weight loss, they are quite literally a one-stop-shop for all that women have to contend with!Highly recommend trusting them with your health and beauty needs.

Ka
Review №122

Dr Jukes and her team are very professional, welcoming and attentive. I was seen in a timely manner and all of my questions and concerns were answered. I have received top notch care and happy that i have found a physician and health care team that listened, and are understanding and caring. I will continue to receive care here because they are efficient and effective. Thank yall so much!!!

Ca
Review №123

I love Tracy Kwan. She really cares about her patients!

Li
Review №124

Great doctor and staff. Been going for several years. Always helpful. Everyone takes their time with you, there is no rush.(but all appointments are kept) Dr. Jukes listens, answers all questions, gives you her complete attention. Highly recommend.

Je
Review №125

My appt with Irene went really well. There was virtually no wait time. Irene spent a lot of time with me and answered all of my questions and concerns. She was very kind and very helpful!

St
Review №126

Feeling welcome and love the high communication, so far it’s been a smart move to this practice and I am hopeful for great care !

Ja
Review №127

Going to the Gyno is always a task that must be done, but I never look forward to it. The minute I walk through the door until I leave it is always a calming experience. The staff are all very professional, efficient, kind, and try to make the quick visit as beneficial as possible. I love that. ❤️

Yo
Review №128

Wow I am so impressed with Tracy Kwan! She was so kind, personable, gentle, knowledgeable; loved that she wanted to follow up with me to ensure her initial prescription worked! Also she provided suggestions ; was patient and explained what was going on. She is just awesome!!!

Pa
Review №129

Check in was smooth, staff was so friendly, my PA Kwan was so nice really took the time to talk and go over my paperwork and exam. Made getting my annual checkup so much easier. Would highly recommend this center..

Kr
Review №130

Office was clean and aesthetically appealing. All staff were friendly and helpful. Very short waiting time. Dr Jukes was friendly, professional & informative. Very pleased with my encounter.

Ka
Review №131

Im very troubled by their lack of communication on test results. Theyre not flexible enough to offer virtual visits to go over labs and next steps. Nor do they communicate with you when they refer you to a specialist.They have extremely long wait times when you call in (over 30 minutes) and its almost impossible to get an appointment with the doctor (unless theres something really serious).

Se
Review №132

Dr Jukes is great. The staff are nice, particularly Hannah. She is very helpful and efficient.I saw Tracy the new PA and she was very through and sweet.

Br
Review №133

I move, a lot. So I am constantly having to find new doctors, new gynecologists, etc. and I was so happy I found Moderns Women’s Health! I have become a frequent flyer at the gynecologist this past year and this practice has made every visit pleasant. I am heard and I am taken care of. I truly recommend this practice!!

Cy
Review №134

Great experience with the overall staff. The only problem is the lady that drew my lab this morning. She started by complaining about me fasting despite the fact that I explained to her I needed to fast for my exams. Then she draw my labs and was pressing down on my arm. I offered to hold the bandaid for her to grab a tape she was reaching for, she got mad at me for holding a bandaid on my own skin and refused to give me a give me the tape.

Ma
Review №135

I see Kelly Porter, PA. She listens to my concerns and gives useful feedback. Honestly she was the person who insisted I get more detailed breast studies that revealed I had breast cancer, so I was able to get treatment while the cancer was still just early stage. I’m sticking with her! And Dr. Jukes did a very successful robotic surgery on me four years ago. I went home the same day. The office is very efficient and the staff are friendly, supportive and responsive to requests. I love that they offer a wide array of services here, not just the usual Pap smears and pelvic exams.

De
Review №136

Everyone was great from tge appointment to the checkout..I have been seeing Nurse Practitioner Kelli Porter and I highly recommend her for her caring and knowledgeable care!

Sh
Review №137

The entire office is efficient and friendly and I always feel genuinely cared for. I’ve never felt rushed through an appointment, and I have the doctor’s undivided attention. Her nurse Ofelia makes me feel like we’re friends and I’m important, not just another voicemail to return. I moved further away and my house is so far from them but I will not go anywhere else. I trust every single person in this practice, and Dr. Jukes herself is the best doctor I’ve ever worked with in terms of listening, responding, explaining options and being supportive.

Be
Review №138

Communication isn’t awesome. I feel like the office staff make a lot of assumptions about how much medical terminology the average patient knows. But I love the medical staff and would still recommend Kelli Porter to anyone who needs a hormone specialist.

Fr
Review №139

Awesome staff! Great group of people who are doing much needed specialized work. Thank you for your attention to a neglected area of medicine and for how you care for your patients.

Ro
Review №140

Dr Jukes is the best. Everyone is always treated individually and she listens. She always is up to date and informative on Women’s needs and concerns. Can’t say enough about this fabulous Woman! ❤️

Ch
Review №141

I’ve seen both Dr. Jukes and NP Irene Huerta at both the Westlake and Bee Caves offices. I can say that the staff is friendly, knowledgeable and helpful. The care I’ve received has been thoughtful, and tailored just to my needs. I’m so glad I found this practice and can’t imagine going anywhere else!

Mi
Review №142

Met with PA Ginger today and had such a wonderful visit. She is very knowledgeable and asked questions about how I was feeling. Shes a good listener and made sure all my questions were answered. The front desk ladies were wonderful and accommodating. The office is very clean and orderly. The phlebotomy lady was also great. I was looking for a new gyno since Ive.just moved to the area and Ive found the office. I didnt meet Dr Jukes, but l love everyone in her office.

Lo
Review №143

I have been a patient for two years for Biote. I have had two annuals and have yet to ever meet Dr Jukes. There is one N.P. In particular that’s rushed through the visit which makes it difficult to educate oneself on the treatment changes or options. Previous P.A. took more time but unfortunately she didn’t last very long at this clinic. This practice appears to have high staff turnover. :-(

Ni
Review №144

I was a patient here for over 7 years. Other than my favorite provider there (&her replacement), the office basically treated me like a dollar sign. I think they force their providers to push unnecessary procedures in order to make extra money. On numerous occasions if I moved an appointment, approx 6-7 months later I would receive a bill for a “no show” fee. I received one ill 3 times in the course of a week & a half. Not once did their billing department (in their office) correct this, until I physically went in to speak to them about it. It felt like they were just hoping I (along with anyone else who receives these invoices) will just pay with no questions. Seems like a major money grab that is quite unethical. When my favorite provider left, I stayed for a few months but decided to leave, my provider was the only I reason I stayed the length of time I did. On numerous visits, Lisa Jukes would be in the office, and she never so much as smiled at me. Every time I had my yearly pap or mammogram, the office (Not my provider) would call and suggest a colposcopy or a 2nd mammogram (due to dense tissue) and make it seem as though I could not get my prescription refills or hormone therapy if I did not follow through on those procedures- the office I now visit, has not suggested either, when I asked about it, they reviewed my files from Lisa Jukes and my current pap & mammogram and said there was no reason for that. It was obviously a money grab by Lisa Jukes, similar to the “no show” billing.On the rare occasion I would see another provider in their office, they always wanted to biopsy something. Which inevitably turned out to be nothing like I suspected & voiced during my visit.I will say, my favorite provider that left Lisa Jukes office, also did not try to force the extra procedures on me & was perfectly ok with me skipping those items.It bothers me that a female owned business treats their female patients this way.

Cy
Review №145

I am 57 and found this practice several years ago after issues and will never go anywhere else again! I spent several years thinking I was being properly taken care of and boy was I wrong. This is how us women should be treated and cared for!! They are amazing and I feel so much more comfortable discussing things with them. They also have an amazing network of doctors they refer to for specialty things you may need. Also all amazing women so far. Took way too long for me to find doctors who listen and I am so so grateful fit Lisa Jukes, Kelli Porter and all their staff. Thank you to these amazing women!!!!

Ho
Review №146

Dr. Jukes is one of the best doctors I’ve ever had! She treats each patient as an individual, listens, cares, and takes action toward patient health. I also love her office staff! Thank y’all for all that you do! Dr. Jukes helped me get my life back!

Ly
Review №147

Irene was compassionate, took time with me, very well informed and thorough. She followed up with me by phone in the early evening following my appointment. This is a wonderful clinic because of the great staff.

Ra
Review №148

Can’t imagine a better healthcare experience than I’ve received with Dr. Jukes and Kelly Porter. Incredibly thorough and up-to-date on women’s health. Have recommended them to all my female friends, especially those who want to focus on the health & hormone needs of mid-30’s & beyond.

Ro
Review №149

Highly recommend Dr. Jukes and the entire team. They always make me feel welcome and comfortable with any issue or routine check I go in for.Hands down, the best team around. 🙌

Le
Review №150

This review is a long time coming but I wanted to give a little time between my experience and giving a review. Theres too much to write, but in general Modern Womens Health is the last thing this practice is about. My overall experience with them was actually devastating in many ways - they have a cookie cutter approach (all about the pellet) and as a result (among other things), my health and overall condition was worse when I left than when I started. My hair fell out and I was summarily dismissed with lack of concern. (and it still hasnt recovered). Ive seen 2 doctors since then and they said that the primary reason for hair loss was due to elevated levels of testosterone - which Jukes office did not check before each insertion. Incidentally, most of the time I had to be the one to request/insist on bloodwork. I also had additional issues as a result of this and other poor communication/advice and Dr. Jukes wanted to do a hysterectomy and the doctors Ive seen since then have said that is wholly unnecessary. Ive heard since that this is pretty standard protocol for her. Had I listened to her, who knows what would have happened. Additionally, they were unorganized, rude, canceled appointments, then when I was 1 minute late, they said they couldnt see me. I spoke with the office manager when I was so upset and not once did anyone take any accountability or responsibility for ANYTHING. It was consistent blame shifting and excuses. The entire office is covered in posters and information about fillers, weight loss systems, etc....they do not advocate for womens health in my experience, but are most interested in making money via cosmetic procedures and unnecessary visits and procedures. And Im still dealing with the fall out 6 months later. In short, Austin has too many good doctors and this should not be acceptable. This is a consistent theme through MANY reviews - I wish I had read them prior to beginning treatment with them.

Am
Review №151

Dr. Jukes is caring and knowledgeable and takes the time to answer questions and provide all the information needed when dealing with my care. The staff is easy to work with and kind.

Ju
Review №152

I love Dr Jukes and her staff! Everyone is so efficient and genuinely there to help with any concerns, problems you may have. Dr Juke herself is very experienced and nothing goes by her unnoticed. I have been in their care since 2019 and would not consider going elsewhere.

Al
Review №153

Honestly one of the best doctor’s office visit I’ve ever had. I didn’t wait long, the office was clean, and most importantly, I felt seen and heard.

Ma
Review №154

Second year visiting the office for my annual and I loved the new physician that I worked with! I will go back for any further needs.

Ci
Review №155

Experienced, compassionate, professional! I am thrilled with PA Irene! Don’t let her kind demeanor fool you. She’s also brilliant. It’s a perfect mix for me.

Tr
Review №156

I had the BEST experience ever with NP Ginger Bane! As nervous as I was in a new clinic I felt nothing but warmth and welcoming from Ginger! Plus she is a dog lover/athlete, which was a perfect fit for me! Thank you Ginger for your calming, loving, and comforting care! My first experience could not have been better. I am also a Medical Professional, this was one of the best and easiest experiences thus far! Thank you NP Bane! 🙏🙏

Na
Review №157

I’ve been going to this clinic for almost 2 years now. The staff is very friendly and helpful and Dr. Jukes is wonderful. She is one of those rare professionals who takes the time to listen and troubleshoot with her patients and even takes into consideration the issues they have that are not her expertise, in case they might all be connected issues. The only reason I give a 4 star review is that they are extremely busy almost seeming to be understaffed and when I call the office I’m on hold for a very long time and often have to hang up. I’ve also waited well past my appointment time for Dr. Jukes to come into the exam room. The alternative is to see her nurse, Ginger, which I did for a while, but I much prefer Dr. Jukes because I often go in with questions that I need her to answer. Overall, I highly recommend this office. The atmosphere and the staff are amazing and make you feel comfortable and at home.

Ho
Review №158

I just had filler put in my face to help with some natural aging issues with Aubrey and she did a incredible job! She kept me informed during the whole process and what to expect. I’m very happy with my end results! I will be back!

Ka
Review №159

I saw Kelli Porter, NP a few times. I thought the first visit she was just having an off day. Come to find out her bedside manner is consistently subpar, at best. My most recent visit was a few months back - she had her assistant give me 2 questionnaires. When I finished them she walked in the room, she didn’t sit down, didn’t make eye contact even once and typed on her computer the entire time. She immediately dismissed my concerns bc of the score on one of the questionnaires. I requested further testing to be sure which she only agreed to to appease me. I was crying from frustration when I left and the receptionist asked if I wanted to be contacted by an office manager. At the time I said no but then called back to speak with someone but no one ever returned my call. Kelli Porter is the worst healthcare provider I’ve ever seen and her patient care is appalling and indefensible.

Ma
Review №160

I absolutely love the front desk staff at this office!!! They are always so kind and quick and accommodating. The medical staff is great as well!! I’ve tried 3 different women’s care offices in Austin and this is the best one I’ve been too!!!

Ja
Review №161

I was told to get there at 10. I did not get into the room until 11 and then I waited to 1130. By then I was toast. I simply left. But they charge me $200. Not a good experience.

sa
Review №162

I love Dr. Porter and Hannah is wonderful running that front desk. I’ve been coming to Lisa Jukes office for seven years. I would recommend them.

Ju
Review №163

Doctor Lisa and Irene have been very nice to me! They have explained the results to me and have decided to do other tests to make sure everything is fine! I definitely recommend this place and the staff has been friendly too.

Je
Review №164

I was only supposed to be there to have a conversation about some lab results and was told the appointment would not run long. Almost two hours later I was finally leaving after waiting about 30 minutes just to be taken back to one of the rooms and then another 45 minutes for the doctor to come in and talk to me. It took me having to walk out of the room for them to finally say “Oh we’re coming in now”. Beyond ridiculous.

Ly
Review №165

Dr Jukes preformed a successful hysterectomy with no complications. She and the staff were very attentive to my needs and concerns and answered all my questions.

Ke
Review №166

This was the worst experience Ive had ever. They do not know anything about African American skin. I had a procedure done it required 3 treatments. Cost1,500. After the first I noticed it wasnt going to work and made my eyes worse. I called and asked if I could cancel the service and get a refund for the remaining two treatments left. I was told refunds arent given. So I was forced to do the treatment or waste my money. Dont go here if you ate black!!!!!

Em
Review №167

Really knowledgeable doctor. She absolutely knows what she is doing and is great. The reason I give a rating of 3 stars is because this office is incredibly monetarily driven. Lots of products being sold, not everything actually needs to be an appointment, etc. Also, while Jukes is incredibly knowledgeable, shes a bit too rough when examining your tender area.

Sa
Review №168

I was referred to Dr. Jukes by a friend and I am so glad I made the switch. I have been to her practice several times and it has always been a great experience. You can tell it is a private practice, not a corporate owned office. I had a Da Vinci procedure done by Dr. Jukes and it really makes you feel good when the nurses at St Davis reassure you that you are in the best hands! My recovery was super easy. I highly recommend her.

Jo
Review №169

Love this place! They take time to listen as well as educate you! Great people too!

Je
Review №170

Absolutely bad experience. First time visiting and called and scheduled a BIOPSY because of abnormal pap result I had recently received. I was given the wrong paperwork to fill out when first arrived so had to fill out MORE paperwork only to run into my appointment time (after arriving 30 mins early) then I’m told I can’t be seen by the doctor (once already in the room) until I can pull up my lab results so I won’t be charged for a regular visit keeping in mind the front office didn’t do their job letting me know I needed that pulled up. Once I provided lab results the doctor came in and was very rushy and discussed everything I had already known. Did not perform anything. Was charged almost $200 for a “consult” in which I was told I was scheduled a biopsy. This office is rude, unprepared and poorly structured giving false information. Won’t be back again

Ki
Review №171

I love Dr Jukes’ practice! Everyone is highly skilled with extensive backgrounds in women’s health, very professional, yet so personable and easy to talk to. Seeing her, the first time, was a physical break thru I didn’t get any where else. She and her staff deserves the utmost respect and recognition.

Ca
Review №172

Was referred by a few coworkers and I’m loving Dr. Jukes! They are straight forward and very helpful. Haven’t had any issues or problems since I’ve started going for all my check ups.

Mi
Review №173

Friendly staff. Kelly is the best! Patient, kind, informative.

Na
Review №174

I visited Dr Lisa Jukes and was disappointed as she was extremely condescending and rude throughout the appointment. I will never be returning here. I don’t know if she was having a bad day or is like that to her new clients but I am no longer going here ever again due to my awful experience. Gynecologists are supposed to be warm and welcoming, not cold, abrasive and un-empathetic to patient’s problems.Very unpleasant experience - I do not recommend to anyone looking for a nice gynecologist who knows how to treat their patients with kindness and respect.

La
Review №175

Aubrey is very knowledgable, honest, and helpful with figuring out best plan for facial needs! So very thankful for her!!!

Re
Review №176

Switched OBGYN hoping for a more caring experience. I’ve only been a patient for one month but Dr. Jukes and her staff have met my expectations! Every single person that I’ve interacted with is cheerful and approachable. They won’t let you leave without your concerns being heard and addressed.In addition, the space is upscale and beautiful and maintained super clean! I love the health portal they use. It is easy to navigate and that gets updated quickly with lab results, notes from doctor, and also your upcoming appointment schedule.Thanks Dr. Jukes and staff!

Li
Review №177

I wanted to see Dr. Jukes in lieu of going to the ER for intermittent pain, although she was kind enough to see me in the clinic, she was unwilling to cover my pain until my upcoming scheduled ultrasound test and would not prescribe me any pain medication, suggesting that I go to the ER if needed. That was exactly what I was trying to avoid. I do not feel supported as a patient, and felt passed off.

Am
Review №178

Kelli is so professional and so relatable. Love this practice!

Mi
Review №179

Tracy Kwan at Modern Women’s Health is a great practitioner. She is knowledgeable about my needs, and I always feel heard.

El
Review №180

Not up to date on HRT for women over 60, but were concerned about addressing my issues

Ne
Review №181

Dr. Lisa Jukes is a fantastic doctor and very nice as a person. she truly cares about her patients. she gives me enough time for my questions and concerns . she has a solutions for every health issue I experience. The office staff are well organized and very nice.

Ra
Review №182

My experience with both Dr Jukes and her NP - Ginger Bane - has been absolutely wonderful. They both take time to listen, are empathetic, professional, and competent. My positive experience with the phlebotomists is particularly worthy of mention as well, because of difficulties I have had with them in other doctors offices. The wait time in the front office is close to zero minutes. The place is welcoming. What more can one ask for?

ID
Review №183

Dr. Lisa Jukes is very knowledgeable and personable. She also creates very positive atmosphere from the moment she enters the room. I highly recommend her as your gynecologist.

Je
Review №184

Most of staff friendly. Always very busy and have to wait. Doc came in 45 min after appointment time. However, she was not rushed and spent plenty of time talking with me and asking pertinent questions.

ad
Review №185

Every experience i have had here has been a disaster. my most recent visit i arrived early and signed in, only to sit there for a half hour and them realize they never checked me in on their system and never gave me paperwork. i was rushed through paper work and unable to even give a urine test. i had my annual visit and went to checkout- when checking out i was charged a large amount only to later find out it was for a visit a year ago that they never even sent me a bill for. i called and emailed in multiple times to get clarification and speak to a manager about my experience, and was never able to get through. My first visit i booked online as a visit with dr. jukes- i saw another doctor who did not have great bedside manner. my visit felt rushed and rude. i then came back in for blood work where after 8 attempts, the nurse was unable to complete the blood work. the girls in the office explained that things are this way because of high turnover, new staff, and back ups from covid (at some point covid can’t be your excuse). i have never experienced such treatment, lack of professionalism, and disregard at a medical office. i still have yet to get in touch with a manager, only rudely talked down to by a billing department employee. save yourself the trouble and go somewhere else. my advice to them- focus on either being a gynecology office or a medical spa.

Co
Review №186

Being a travel registered nurse with 7 years of bedside experience in various settings and states, I would like to think that I have some understanding of what it means to deliver safe and competent care. That being said, I can not emphasize enough how quickly you should RUN from this office as quickly as you can. In the 3 short months I have worked with this office, they have:1) Mistook me as another patient over the phone and falsely told me that I was in early menopause at 27 years old. After I asked them to elaborate, the woman who gave me the information said that her job was “simply to relay the information, not to explain it”. After 2 1/2 hours of sheer panic, I finally got a call back to find out that I had been given another person‘s information! I barely received an apology for the 3 hours of my life that I lost crying over the potential that I was infertile and suffering from a newly diagnosed chronic condition.2) Miscoded genetic blood work that I had drawn while billing my insurance. I was told by the NP before having this lab work drawn that I would not be charged and my insurance would be able to cover the lab work as my demographics qualified my lab work as “preventative“ care. I have been trying to get ahold of the billing coordinator for three weeks to work this issue out along with other insurance issues and she has not only ignored my voicemail but instead continues to forward her work over to the young receptionist who, while kind, does not have the understanding to help me with fraudulent insurance information. I now owe over 5000$ in lab work that I cannot sort out because their insurance coordinator will not communicate with me or my insurance company.3) The one procedure that I had performed there was my very first IUD placement. It was extremely painful, performed insensitively without clear communication and left me in tears. The nurse practitioner’s response was “well, didn’t you take a Tylenol first”, which I had but still felt immense discomfort. As other reviews have mentioned on this forum, their bedside manner was cold, disconnected, and careless. They gave me a glass of water and shut the door without another word.I NEVER leave reviews but it is important to me that this practice doesn’t get away with this with anyone else. DO NOT LET THE FANCY OFFICE OR NAME FOOL YOU. I would go to a community health center for my gynecological needs before I would ever step foot in this joke of a practice ever again. Google needs to consider making 0 stars an option for places like this.

Ze
Review №187

I went to Lisa Jukes for the first time last week everyone was pleasant from the front office to the back..I was met by an Exceptional nurse practitioner by the name of GINGER BANE who darn near gave me the care Ive been going without with another ob for years! Thank you again, Ginger. You are the best! :) Im recommending her to everyone.

La
Review №188

I’m so glad my dear friend Aubrey Houchin works here because while I would have visited her ANYWHERE for esthetics, Botox, filler etc, this office is amazing and I booked all of my woman’s wellness appts as well. My Nurse Practitioner, Kelli Porter, did full blown hormone panel and results were discussed at length with fabulous solutions presented. Love this office and staff! Forever a client/patient here moving forward and I’ve likely already told all my area friends as well ❤️

Re
Review №189

I went in for an annual as a new patient and I am glad to say I will never return. The front desk was unprofessional and chaotic. The MA that took me back to the room and asked if I have ever received HPV vaccine, and when I explained no and why I didnt want one (I am not anti-vax, I have other reasons for this one) she told me why I should get it and prescribed it anyway.The exam went fine overall but they placed me on UTI medication due to blood in my urine. after a week and a half of taking the medication they called me, and told me that I actually didnt have a UTI, and that I needed to see a specialist.The Urologist I saw was shocked they even sent me there because the amount of blood was so small, and she said that I had a yeast infection because of the unnecessary UTI medication. The urologist told me she would never recommend anyone to that clinic again.This clinic is a mess and likes to place patients on medication for things they arent even sick with. There are so many better OBs than this one.

Am
Review №190

Staff is very friendly. Dr. Lisa Jukes and her team are wonderful, I highly recommend. Dr. Jukes is very friendly, very knowledgeable and caring.

Ki
Review №191

I have seen Dr. Jukes for many, many years and love everyone at her office. I highly recommend everyone there and deeply appreciate their commitment to total women’s health.

Je
Review №192

Vendors doing business with this office BEWARE. We provided catering service to this office twice in 2022 and have never been paid. Between the two invoices we have notified their office manager, Kelly Zimbelman, 10 times and have not received even a response to our emails. Have called the office multiple times trying to collect payment and Kelly has never taken or returned our calls. Extremely unprofessional. This has eaten up an enormous amount of my time that as a small business owner, I cannot spare. Based on their customer reviews, I can only assume this is a very poorly run office and should be avoided.

Li
Review №193

This was a big miss for the office. They were 30 min behind schedule, had a waiting room full of people, and the nurses were just sitting in their office. No communication as to what was going on and when you asked they were rude.

Ke
Review №194

I have nothing but good things to say! The staff were very polite! There was a little miscommunication and they took responsibility and made what could have been a bad experience, good! I was given a starbucks gift card and accommodated with a later appointment. Ginger is super sweet. Dr. Jukes is amazing! What took my doctor hours and several tries, she completed in under 20 minutes! She is a pro! I highly recommed her ladies if youre looking to get an IUD! Also, the office is so clean its like being in a spa! Im so happy I was referred to Dr. Jules!

Je
Review №195

By far the best gynecologist I’ve ever had. Dr Jukes was able to diagnose me quickly and she was very thorough. Will definitely recommend her to every woman I know. She legitimately cares about women and their needs.

Je
Review №196

I will travel out of town to keep coming back! Dr Lisa Jukes is so caring and interested in my healthcare as well as my well-being which makes me feel like a person and not just another patient. The staff is also very friendly and I feel comfortable every time I come to the office.

Ce
Review №197

Was referred to this clinic by many nurses who have worked with Dr. Jukes in the OR. She came highly recommended and I love how thorough she and her staff are.

Am
Review №198

I’m new to this clinic last year after a recommendation from a current patient. I have been very happy with how thorough and involved the doctors and staff are here. I’ve received better care here than I have in quite awhile and due to the diligence of Dr jukes an unknown problem has been discovered that could have gone unnoticed for years with my other dr. The staff is always so nice and concern is shown for patients.

Sh
Review №199

Dr Jukes was extremely professional, but also personal.Everything was explained very clearly and thoroughly.I would highly recommend Dr Jukes and her team.Hannah on reception is sensational.I am now post surgery and my care has been first class. I really cannot say enough about Dr Juked, she is amazing.

Information
83 Photos
199 Comments
4.3 Rating
  • Address:5656 Bee Caves Rd Suite B-101, West Lake Hills, TX 78746, United States
  • Site:https://www.modernwomenshealth.com/
  • Phone:+1 512-862-1669
Categories
  • Gynecologist
Working hours
  • Monday:7:45 AM–4:45 PM
  • Tuesday:7:45 AM–4:45 PM
  • Wednesday:7:45 AM–4:45 PM
  • Thursday:7:45 AM–4:45 PM
  • Friday:7:45 AM–3 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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